An IBM customer's viewpoint on new Tivoli communities, user groups, and other "odds and sods"
Tiffany Winman 12000065XB firstname.lastname@example.org | | Tags:  iag insurance security australia customer pulse08 mok gtug tug architect heng tivoli
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Global Tivoli User Group council member, Heng Mok, a Security Architect for Insurance Australia Group, provided feedback on our new Tivoli communities on ibm.com today. Heng is a fan of Facebook, LinkedIn, YouTube, Flickr, and other "odds and sods," as he says with his Australian lingo. :) If you want to hear his snazzy Australian accent firsthand, check out the Pulse 2008 video where I captured him on his way to the Hootie and the Blowish concert.
Heng explored a variety of the new Tivoli social networking features recently released on ibm.com, but likes the blogs and social bookmarks (aka Dogear) the most so far. They allow him to stay current on recent trends in security and see what some of the IBM experts are saying. He's particularly interested in seeing some of the IBM security product architects respond to questions and blog about the best uses of security products and the future and evolution of the products.
He sees the Tivoli on ibm.com communities and Tivoli User Group community as major assets and explains, "I like to use the ibm.com communities when working on global and broad topics related to IBM and Tivoli; however, I use the Tivoli User Group community to focus on managing topics related to my local user group or when fulfilling my responsibilities as a TUG leader. I could see the two community spaces merging one day, but I think they are valuable as is, too."
When asked if he gets confused by having too many communities, he responds, "No, I'm not confused. I'm a believer in choice. I like the ability to choose or ignore what I want to. In fact, I'd like to see a Security community built on ibm.com."
In Tivoli, we believe that the ibm.com and the user group communities have strong value in their separation and purposes, but Heng raises some interesting questions:
What's your perspective and opinion on these questions?
If you're willing to take a tour and provide feedback on our new Tivoli social networking features, like Heng, please join our Tivoli research volunteers group.