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Rebecca Wissinger 270001DD96 RJWISSIN@US.IBM.COM | | Tags:  fuelcaster development social+business scgs allstate customers social-business customer+experience smarter-commerce commerce apps stardriver innovation smarter+commerce cx customer-experience social experience drivewise strategy innovating smarter-commerce-global-s...
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A key theme in today’s social world is that innovative, exceptional customer experiences are critical to business success. When people think of insurance companies, they don’t tend to associate them with innovation or great experiences. Life happens. There will always be accidents, fires and other disasters. So how can an insurance ... [ + Read more ]