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Colleen Burns 120000C4RP firstname.lastname@example.org | | Tags:  mike_minardi pam_moore exceptional_customer_expe... larry_bowden getrealchat colleen_burns exceptional_web_experienc... chris_crummy exceptional_digital_exper...
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Exceptional is the expectation: Are you delivering? Colleen Burns, IBM, Influencer Relations @colleeni What does it mean to deliver an exceptional digital experience? Certainly it’s not something most of your customers think about – but it IS something they expect. Customers only care if you mess up Maybe that's not completely true, but think ... [ + Read more ]