IBM Notes: Social media before its time
Colleen Burns 120000C4RP email@example.com | | Tags:  slate notes jeff_schick ibm_notes social_software notes9 solutions
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The early days of innovation are exciting -- everyone is on the lookout for what's fresh and new. But what's fresh and new doesn't always translate into lasting value. True leadership is built on innovation that stands the test of time, that delivers business value over and over again, often in very unexpected ways. It's hard work and takes a long time. Take it from a guy who knows a thing or two about standing the test of time - I just celebrated my 25th anniversary at IBM! With the recent release of IBM Notes 9, I am so very proud of our early days, but even more so for how far we've come. IBM Notes continued to be an essential foundation for redefining the way we work.
Why this sudden nostalgia? A recent article in Slate magazine named IBM Notes as one of the "Top 10 Most Influential Software Programs Ever" I wasn't surprised. I know the leadership Lotus and IBM have demonstrated over the decades. But I was struck most deeply when the author referred to Notes as "social media before its time." Indeed, the inclusion of chat, blogging, forums, file sharing in team spaces, with email, calendars, to dos, contacts and directories, was revolutionary - the invention of groupware, the father of business social software.
I'm very proud we're continuing that leadership. The feedback from many of the thousands of customers who have deployed Notes is that they are delighted by Notes 9's clean, modern user experience, the support for pretty much any favorite mobile device, and the choice in deployment (on premises, cloud or anything in-between).
Organizations continue to thrive with IBM because all that still comes with the best security-rich features, even better management and cost-reduction tools, and still one of the easiest-to-use business application platforms around. That's why more than half of the Fortune 500 still use Notes and Domino. Or for the fourth year in a row, IDC ranked IBM as #1 in marketshare for enterprise social software. Or that in the 3Q 2012 Forrester Wave IBM was named as a leader in Cloud collaboration.
We have a great roadmap to continue innovating and delivering real business value for our customers. But can we do better? How do we help users be as productive and innovative as they can be? How do we keep costs down for IT without sacrificing security or quality? Are our tools as easy to use -- as beautiful, even -- as they can be? Every day I ask myself these very questions. I ask each and every customer and business partners that I meet how they would change things. I challenge my team relentlessly on them. Every morning I can honestly say I and the team relish that continuous challenge. The challenge to make IBM Notes -- as part of the industry's leading Platform for Social Business -- even more essential than ever.