Community webcast replay: How Social Business Can Increase Your Sales
Joyce Davis 06000019G0 JOYCE_DAVIS@US.IBM.COM | | Tags:  sugarcrm webcast replay community social-business social-crm sales meeting
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Today's community webcast included speakers currently at the SugarCON conference in San Francisco talking to customers and partners about the value of social selling. Larry Bowden, IBM VP of Web Experience Software, and Chuck Coulsen, SugarCRM VP of Business Development, joined us to give us their perspective on social CRM and share some of the excitement happening at the conference. Then Chris Lamb, IBM Program Director of Social CRM gave a presentation on how social business can increase sales, including an overview of a business value assessment which gives you a concrete way to calculate the return on investment of social selling. I've included a couple of brief community updates below and be sure to check out the files and replay at the bottom of this post. I'll be including an invitation to next month's webcast on this blog in the coming week, so stay tuned!
Community news highlights: