In the latest SmartCloud Engage release, you can now create three types of communities:
- Open -- anyone in your organization can see the community and join it
- Moderated -- people can see the community, and can ask to join. The community owner approves each membership
- Restricted -- the community owner explicitly adds or invites members. (This is the type of community that existed before)
Currently, if you want someone from outside of your organization to join your community, it must be a restricted community. In other words, if your organization is "Company A", and you want to have a community that also includes people from "Company B", you can only do this if your community is Restricted.
I'd love to get some feedback on this from our SmartCloud Engage users! What types of communities do you create most often, and why? And would you want to invite people from other organizations into Moderated or Open communities?
Looking forward to hearing from you.
- Amy Travis (SmartCloud Design Lead)