The IBM WebSphere Portal, IBM Web Content Manager, and IBM Web Experience Factory content teams published product documentation in IBM Knowledge Center today. IBM Knowledge Center is the next generation of documentation collaboration and customization. It is a one-stop technical content spot bringing together product documentation for all IBM products. And over time, IBM Knowledge Center will expand to include content from developerWorks, Redbooks, Support, and more.
Since this marks a departure from publishing our product documentation in the product wikis, I wanted to take a minute and tell you about some key capabilities in IBM Knowledge Center. Today's post is about commenting, sharing, rating, and the big one - search. Next week I'll post about the custom collection capability and translations.
Just like in the wiki, you can leave your comments at the bottom of every topic. The content team at IBM still welcomes and needs your direct feedback on the content. A listing of your comments gets emailed directly to a real person in IBM. Then it is reviewed and responded to. We try to respond in a very timely manner. We have periodic times of heavy workload volumes, so we might not respond as rapidly as we would like to, but we will respond.
Share and Rate
You can still rate a topic and share links using LinkedIn, Twitter, or email.
Search results are better. You can share and save results. You can use filters, such as operating system, task, and dates to refine the results. You can search one product or many products. But give us a little time to index and re-index the content!
If you try searching the WebSphere Portal and Web Content Manager content today, you might get beta content search results. We originally posted that content set back in January for our beta. So it needs to be indexed again; that is happening now. If you try searching the WebSphere Portal Express content, you won't get any results. Indexing will not take long.
IBM Knowledge Center search features:
Simple type and enter keyword search, with typeahead
Word wildcards, Booleans, and complex queries
Search across all IBM products, or only those you want
Bookmark search queries and filters
Share search query URL
Log in to IBM Knowledge Center and save up to 10 searches
Tour of search results
Here's a preview of what search results look like and the available controls:
A: You can save up to 10 personal searches.
B: Search filters display above your results. You can clear each one, or all of them. You can also add another product to your search criteria.
C: You can toggle between the table of contents, collections, and search results.
D: You can add additional filters to refine your results.
E: Each result includes the title and abstract, the date the content was originally published, and the content collection that it was found in. We published this content for our beta back in January.
Next week I'll post an update about custom collections and a few other items. If you have questions leave a comment for me here.