Guest post by Kurt Peckman, Program Director, IBM Business Analytics
Follow Kurt on Twitter: @KurtPeckman
I mentioned in a previous blog that I commute on the train to work.
A week ago Monday I found myself in the middle of dispute between the conductor and an irate female rider who had no monthly ticket and no money to buy a one-way ticket from the conductor.
The first day of each month often generates unnecessary stress on the train for monthly ticket holders.... [Continue Reading]