IBM System z is revolutionizing the way IT departments are run due to its second-to-none performance and service that allows your enterprise applications, systems and architecture to operate at premium efficiency for the always-on enterprise. IBM's Rebecca Wormleighton, zEnterprise's Worldwide Marketing Strategy Lead, provides a great overview of System z and its zEnterprise technology and how to find more information on this cutting-edge technology.
Here's Rebecca's post:
Typically, we look at ways that IT can implement new technologies to help the overall business and meet individual departmental needs. Today, I want to talk about how IT can use analytics to help run “the business of IT” to improve their own overall efficiency and effectiveness. At the end of the day, IT is really no different than any other department across the organization; they too can benefit from using analytics to help improve their ability to execute.
Consider the cost of downtime. It is estimated that businesses can lose between $84,000 - $108,000 for every hour of IT system downtime. As a result, this conversation is more important than ever and offers significant improvement potential for return on investment.
IT like any other department across the organization is also creating vast amounts of data on a daily basis. But, in the case of IT, much of the data being created would be considered machine data. Providing detailed records on all the ins and outs of your business critical applications, systems and infrastructure which, if harnessed correctly, could be used to help ensure IT is running smoothly now and in the future.
It is the combination of this data and the power of our analytics that provide IT with a better, faster and more accurate view into how they're applying resources, who is using these resources, how these resources are performing against things like service objectives and capacity management. This visibility into operations will put IT in a better position to perfect system tuning, accounting, cost recovery, and the measurement and management of available and planned capacity. For IT it is all about effectively managing the economics of supply & demand and making sure they have the right number of people and resources in the right place at the right time to support the needs of the business in a manor to which they have become accustomed.
So within IT (just like within any department), there are multiple potential areas where an analytics investment could pay off. The trick of course is identifying the focus areas to get the biggest bang for our buck. I believe initially we need to focus where there is the biggest risk; if that system becomes unavailable it will have a direct impact on our ability to execute as a business.
It is estimated that a majority of all data transactions in banking, insurance, retail, telecommunications, utilities and government occur on the IBM zEnterprise platform, due to its unparalleled qualities of service and performance. zEnterprise is therefore the most obvious place to start!
I recently heard this fact (though I can’t locate the exact reference point): it is estimated that all System z customers combined process approx. 30 billion transactions per day. Furthermore, those transactions are estimated to be worth upwards of $1 Trillion / week!
So, if using analytics to help ensure those transactions are processed in a manor to which we're accustomed is NOT considered a business critical analytics initiative, well, then I don’t know what is!
To read more about this concept of business critical analytics, please do the following:
To learn more about our analytics solution for managing IT capacity, please go here: IBM Capacity Management Analytics
 “Downtime, Outages and Failures - Understanding Their True Costs,” Winds of Change blog, evolven, 2010 Accessed 6 Dec. 2013