IT is the Ringmaster of the BI circus with few tools to keep all the performers under control. The democratization of BI has distributed tools to a new, diversely skilled workforce that has cut its teeth on spreadsheets and now has a taste for bigger data. This implies not only increased efforts in data integration, but much larger volumes as well. Executives understand that more data in the hands of people at all levels of the business will ultimately lead them to better decisions but that doesn’t change the reality that broad, deep sources of data aren’t trivial, especially if you want to provide a clean, trusted body of data rather than a chaotic mess. Sustainability is the worry shared by most IT managers and executives and the reality is, it’s a concern that ultimately affects business users getting what they need.
Business Intelligence is well understood and best practices are well established…the breaking point tends to be whether there are enough people with the rights skills to provide well-designed experiences at the rate being demanded. Well-designed self-service business intelligence environments improve the productivity of individuals in both IT and the rest of the organization but getting there can put a strain on resources. It all begins with identifying the data and making it available to the business – not as easy as you’d think given the quagmire of processes and turnover of employees. Then there is the reality of extracting answers and insights from the data. Business users often have little idea how much severely their completely logical, business oriented questions can impact system performance and often IT doesn’t have a great view into what business users consider to be essential and logical when it comes to interactive exploration requirements. The world of table joins, graphs, and queries is ideally invisible to the end user, but is also critical for achieving performance. We need a bridge to open an effective dialog between IT and the business, interactive exploration needs to be available and sustainable. Forrester has some thoughts that are very pragmatic and reality-based about the use of sandboxes and quasi production systems in the blog post from Boris Evelson How to have the BI cake and eat it too.
If your organization is battling with itself over self-service BI, you’ll want to understand some of the infrastructure and IT considerations, this stuff doesn’t provision itself! Self-service analysis has become a standard capability within businesses but IT departments need the tools to enable this effort, operationalize and enrich content while managing security and governance, AND keep all their users productive. If you are an IT Administrator or represent a group of business users trying to figure out how to convince your IT Administrator to open the flood gates on more self-service analysis, you’ll want to watch this live web event on September 4th.
IT and the business have to collaborate at the end of the day. It’s about running businesses better! If you want to know how you can get on the same page and move forward together. If you have grown tired of ‘keeping the lights on’ and want to add more value to business users in spite of your resource constraints. You’ll want to learn more about Performance Monitoring Analysis (PMA) available within IBM Business Intelligence Pattern with BLU Acceleration (BI with BLU). Not only does BI with BLU give you a ‘silver bullet’ to the issues of provisioning interactive sandboxes sustainably; this new instrumentation allows to you see what is happening on the system in near-real time. You can use the information to measure your overall system performance and provide reports to management, you can use it to coach a struggling business user and you can use it to triage and resolve real issues with less time and effort than ever before.
Are you ready to run the show once again? Join AnalyticsZone's Performance Monitoring Analysis webcast on September 4th, 2014 and learn how.