While BPM tools have been around for quite some time, they have generally been developed with larger enterprise customers in mind. But there’s a new crop of solutions designed to meet the needs of small to medium sized companies.
Intalio BPM Business Edition comes with a selection of process templates to get you started on different departments and functions, including: finance, human resources, and product management. You can modify the templates to meet your own specific needs.
Intalio BPM is available as an SaaS web version and can also be deployed onsite for groups of 20 or more users. It integrates with MS Outlook, MS Exchange, Lotus Notes so workflow tasks can be managed directly from that tool instead of switching to the BPM tool.
Vacava RapidBiz - RapidBiz is designed to run on the IBM Smart Cube appliance. Its applications, called Sitlets, are extensions meant to “sit” alongside existing solutions. Pre-created Sitlets include customer contact management, order entry, help desk support, product quotes and product returns.
ProcessMaker is an open-source BPM software tool that can be deployed on your servers or hosted by them. It integrates with third-party systems including business intelligence (BI), document management, content management, and enterprise resource planning. While there is no fee to download the open source code, ProcessMaker does offer fee-based support, training, and hosting. Quotes are provided upon individual request.
All of these BPM tools are designed to be highly customizable and implemented with little or no IT support. However, as always, when choosing the solution that’s best for your particular company, I recommend that you first discuss options with your local IT consultant.