2011 and if you look back 6 months and you look forward from here 6 months, I think everyone
can see that there is a churn in technology happening that impacts business as usual. The new
CIO Business Priorities are out which were surveyed in 2010 and number one with a bullet for
business priorities is to increase enterprise growth. The number one technology priority is
Cloud computing. Both complement each other. From a staff point, it is indeed the new vision
of delivering managed services that will enable this to happen. There are several customers
I have talked with now that have found from an operations perspective, that combining both
distributed skills with mainframe skills within the same services group is starting to payoff.
A simple example can looked at using the Tivoli Enterprise Portal. Now before you dismiss this
because it is not a green screen and to slow, let me describe how the Portal can be leveraged.
When your looking at workload across different platforms which is the concept of zEnterprise, you
need to take into account, zOS and perhaps CICS,DB2. Since this is a fit for purpose system, you
may have a composite part of an application or database running on Power in a blade or Linux on x.
It could even involve some App servers running on Linux on z. There are certainly different sets
of skills that exist in IT today to provide support and management of those resources. Recently I
have seen some Automation teams now crossing the pillar boundaries by using situations, automated
tasks and the Tivoli Portal. A single team now is responsible via change control requests to
build out automation using situations provided by the Tivoli Monitoring solution. It is a combination
of staff but are responsible for building situations, documentation of them, providing actions that are
automated, ensuring that those actions are secure and support of this work. They have started to
combine CPU% from the different OS's in a single workspace with drill down capability to easily
identify within a managed workload using the system of systems, which one of the operating systems
is struggling with the workload. An at a glance view. They also have provided reflex automation
in a simple form that can take action to resolve some of these struggling CPUs. So they manage the
automation as a discipline but it includes the ITM infrastructure capabilities that provide a lot
of the function to find problems before a system or workload blows up. The technology is in place
and now it needs to be leveraged in that end to end composite view based on combining a bunch
of resources that are being managed into a single focused operation or service that supports the
business. I thought, a bright idea to combine distributed skills and zOS skills within the IT dept
to provide a base automation service to reduce MTTR, improve customer service versus two different
groups each dedicated to the existing pillars. What shape are you in?
combining skills for automation
Mike Goodman 270001BMTD firstname.lastname@example.org Tags:  z situations ism itm automation tivoli omegamon management smcz 660 Visits