As I discussed in my last blog, Systems management or Service Management. What is the
level of interaction from z IT groups in integrating the z platform and systems. I see this
being addressed in 3 distinct directions. The first one is pretty simple. A centralized
focal point for event management. This seems so simple to do, yet because of a deep seated
history of how events are managed or technologies that are in place, many customers today
still have no enterprise view of what would be deemed an "enterprise" event where all of IT
should have awareness. This lack of visibility and roadblock of not being able to track
events impedes the ability to do service management. Systems management might have several
event management systems, but the lack of integration of these event management systems
basically is costing the business in time, dollars and additional processes. The second
is the understanding or discovery of the systems and subsystems and their relationships or
dependencies that are running on the z platform and being loaded into CMDBs. To provide a
service such as Internet Banking and managing Internet Banking, you must have a total
inventory of all the "stuff" and the relationships of the "stuff" that makes this service
available for the clients. For example, you need a web service available 24 x 7 as part
of this service. You would need to provide, TCP/IP, HTTP, DNS, DHCP all bolted up and
running all the time, plus access security, even before defining what transaction engine
and databases are being used. If you can't define what the total inventory of "stuff"
including the transactions of Internet Banking as a service and what needs to be up and
running. Again, that is going to cost you time, dollars and additional processes.
Both of these IT functions can be done today and are the base building blocks on
moving to Service Management which enables, Cloud, SaaS and other computing models.
Mike E Goodman Ends with z
Mike Goodman 270001BMTD firstname.lastname@example.org Tags:  systems discovery z omnibus events omegamon service management tivoli taddm 806 Visits