Outstanding Customer Satisfaction award recognizes instructors who are constantly sought after and requested for by name from their students.
Our first recipient is the quintessential combination of a technical person and a people person. His 16+ years of technical experience with Lotus is enhanced by his talents with personal interaction. He is described as inquisitive, interested, motivated, empathetic and understanding. The winner of the 2010 Outstanding Customer Satisfaction Award in North America is Robert Schwentker.
The next recipient of this award has been working as a Lotus Instructor since version 4 and was one of the first certified instructors in his entire geography. He teaches Notes, Portal, Sametime and Quickr. Students and training providers rate his teaching skills and technical knowledge as near perfect in evaluations. The winner of the 2010 Outstanding Customer Satisfaction Award in Latin America is Ivan Moraes.
Our final recipient of this award has obtained the highest level of training qualifications in Lotus Notes Domino and is always one of the first instructors to re certify on new releases. He is asked for by name from students due to his high level of subject knowledge, superior interpersonal skills and ability to integrate job relevant examples into his classes. His evaluations are consistently excellent. The winner of the 2010 Outstanding Customer Satisfaction Award in Northeast IOT is Denny Sternberg.
The Best Mastery of Product Courseware Award recognizes instructors who know their curriculum and product technology inside out.
Our first recipient has been dual certified in Notes & Domino for over ten years. His dedication to IBM technologies includes Portal and other brands. He is known for bringing education and solutions together by applying business challenges in combination with his technical prowess. The winner of the 2010 Best Mastery of Product Courseware Award in North America is Daniel Jans.
Our other recipient is a very flexible and qualified instructor. He has been a trainer in Lotus Notes and Domino since release 4 and was also one of the first instructors in his region to become certified to teach Portal courses. This instructor achieves near perfect evaluations in both product areas. He is well-liked among his students for his warm professionalism and expertise. The winner of the 2010 Best Mastery of Product Courseware Award in NE IOT is Daniel Baber.
The final award presented is the Dr. Jim H Adair Award for Instructor Excellence.
Only one instructor worldwide can win this annual award and the recipient must embody the unique qualities exemplified by Dr. Adair. The legacy of his expertise, optimism and humanity live on in this award. Among many other criteria the recipient must demonstrate personal and technical integrity in his or her instruction, seek out opportunities to meet individual student learning needs and receive consistently high instructor evaluations. Someone who has always been positive, upbeat and motivated to achieve success – not just personally, but for IBM, for Lotus and for the many colleagues and students who benefit from an expansive knowledge augmented by integrity and humor. Here is an excerpt from what the nominator had to say about this year’s recipient:
“This person is constantly trying to figure out new ways to engage students and to make their experience the best it can be. Regardless of whom you talk to - people within Lotus, within IBM, external training partners, students or other instructors - they all convey the same message: This person is an exceptional instructor who consistently performs at a high level. This instructor cares passionately about the students, the product, the offerings, fellow instructors and IBM.”
The winner of the 2010 Dr. Jim H Adair Award for Instructor Excellence: Virginia Fitz
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Education Offerings Manager
The ISSL Education Team will be participating in numerous ways at Lotusphere 2011: Instructor Day, Training Partner Activities, Certification Testing, and various Ancillary Sessions. Please take a look at all the ways you can participate below:
SW Toucan 2 - Tuesday 5:45pm - 6:45pm
Is your company upgrading to IBM Lotus Notes 8.5? How do you get users excited about the new features? What do they need to know? What learning experiences should you be providing them? What skills should you be building? What tips should you be providing your Help Desk? Share your thoughts and experiences. Make IBM Lotus Notes 8.5 the software your users can't live without, whether they are accessing it on your own infrastructure or on Lotus Live. We have valuable tips to share !
BOF403 Get Up to Speed on XPages
Speaker: Sara Nicklin
SW Toucan 2 - Wednesday 07:00am - 8:00am
Show the world you're 'Up to Speed on XPages" ! Participate in this rapid-fire XPages game show and score BIG within the community! Similar to Lotusphere's SpeedGeeking, participants will have an opportunity to answer XPages questions from one of our assessment tests in a game show-type format. After ten questions, the winner gets an 'Up to Speed on XPages" prize and the host moves on to the next group of participants. Up to four rounds will be played, if time permits.
BOF415 Why Certify? The Value of Lotus Professional Certification
Speaker: Sara Nicklin
SW Mockingbird - Monday 6:15pm - 7:15pm
Certification enables companies to maximize the value of IT investments. Learn how certification can reduce your overhead cost and increase productivity. In this tough economy, certification is a way to ensure individuals and the companies they work for differentiate themselves from their competitors.
Certification Prep Lab - Take advantage of a variety of onsite learning resources to study for your IBM professional certification exams.
Location: Swan Hotel - Peacock Room.
Lotus Certification Testing Lab - The Certification Lab is an IBM testing facility that enables customers to fit certification exams into their Conference schedules with convenience and flexibility. Candidates are encouraged to take their exam(s) as early as possible during the conference in order to ensure seating, as the lab typically gets busier as the week progresses. The Testing Lab open on Monday, 31 January at 11:00 AM.
Location: Swan Hotel - Lark Room.
Certified Instructor Day - This annual event gives instructors the opportunity to network with their peers from around the world -- as well as with key players on the Global Lotus Education team.To register, send an email to email@example.com in order to secure your space at the only face to face event hosted by Lotus Education devoted to the instructor community. Non-registrants will be accommodated if seats are still available.
Date: Sunday, 30 January 2011
Sign in: 1:00 PM
Session: 1:30 PM - 5:00 PM
Location: Grand Harbor II in the Yacht and Beach Conference Center
Education "1-2-1" - Interested in meeting with a Lotus Education representative "1 - 2 - 1" while at Lotusphere? Please contact lorr
Stay tuned for updates on the following:
Education Focus Group Sessions
Training Partner Breakfast
Partner Advisory Council Meeting