with Tags: value_creation X
Simon Crisp firstname.lastname@example.org Tags: cmo_cio_bao_business customer_analytics value_creation analytics simon_crisp 1,874 Visits
It comes almost without question that the digital revolution has forever changed the balance of power between the customer and the organisation, putting customers in charge of the relationship. To further support this customers are faced with a plethora of...
from Blog: Global Business Services