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David Gómez email@example.com Tags: case management acm advanced bpm ecm. 1 Comment 2,545 Visits
I was struggling with what is the difference between business process management (BPM) and advanced case management (ACM). Then while reading a book called Mastering the Unpredictable (Swenson 2010) and looking at some internal presentations on the subject...
from Blog: Advanced Case Management