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David Gómez firstname.lastname@example.org Tags: management case acm advanced bpm ecm. 1 Comment 2,610 Visits
I was struggling with what is the difference between business process management (BPM) and advanced case management (ACM). Then while reading a book called Mastering the Unpredictable (Swenson 2010) and looking at some internal presentations on the subject...
from Blog: Advanced Case Management