with Tags: ecm. X
David Gómez firstname.lastname@example.org Tags: case management acm advanced bpm ecm. 1 Comment 2,717 Visits
I was struggling with what is the difference between business process management (BPM) and advanced case management (ACM). Then while reading a book called Mastering the Unpredictable (Swenson 2010) and looking at some internal presentations on the subject...
from Blog: Advanced Case Management