with Tags: contact X
Em apenas três meses de implementação da plataforma de colaboração IBM Connections Cloud a central conseguiu reduzir em 25% o seu volume de e-mails A Flex Contact Center, empresa fundada em...
from Blog: Falando de TI
Michael Martine Michael_Martine@us.ibm.com Tags: socialbusiness augmentedreality trinidad egov contact contactlens businessanalytics aggregation egovernment dashboard sbjam jam ar activitystream 571 Visits
IBM hosted a Web-based Social Business Jam this week, from February 8-11, and the interaction and discussion was absolutely terrific. Some of my favorite discussions revolved around the following themes: how governments are working to be social, with Trinidad...
from Blog: CIO Transformation