with Tags: ceo_study_2012 X
Lee-Han Tjioe email@example.com Tags: customers customer_centricity ceo_study_2012 employees partners 1 Comment 1,582 Visits
"For us, customers are always in the center . That means they are always in the way." When I first heard that joke a few years ago, the idea of true customer centricity was just starting out in the insurance industry, but not many insurers were taking...
from Blog: Insurance