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Denny O'Brien firstname.lastname@example.org Tags: management netcool itcam documentation z business-service tbsm taddm impact wiki white papers itm omegamon security 936 Visits
Last year we were tasked with identifying new, improved ways to deliver technical information to Tivoli customers. Essentially, the challenge was to "change the game." After two years of research that included direct input from customers, we...
from Blog: Denny O'Brien