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cheryl wilson 270003VHSH firstname.lastname@example.org | | Tags:  customer-experience business-rules-management master-data-management business-rules product-personalization loyalty-programs operational-decision-mana...
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Customer expectations have always been transferrable across industries and organizations. Getting rewarded for our loyalty is one such example: When special incentives are offered by one type of business, others pick up the practice because customers come to expect similar rewards in exchange for their patronage. Today, nothing has changed for business, except it’s getting ... [ + Read more ]