Shangri-La: Creating Safer Cities
Cecile Poyet 270002RD4N CPOYET@US.IBM.COM | | Tags:  smarter-government response-time decision-management 9/11 public-safety smarter-cities predictive-analytics government terrorist
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As we just celebrated the tenth anniversary of 9/11, we’ve all been reminded of the fragility of public safety, particularly in large cities.
What can we really do? More than you think. It’s not just about investing more human and physical resources to ensure public safety. It’s about using and deploying them in more efficient ways. Right now government agencies can improve their monitoring and response systems, process information in real-time, and receive decisive guidance to deploy the right resources at the right place in matter of seconds. The technology exists.
That’s what City of Madrid did. Remember Madrid also had its share of terror, back in March 2004, when its commuter rail system suffered a major terrorist attack. Using decision management technologies (business rules and analytics), the city’s security center reduced emergency response time by more than 25%. The real bonus: 80% of the time, they get to emergencies in less than eight minutes. That can be the difference between extinguishing a fire with a few buckets of water versus thousands of liters. It can be a life or death difference.
Can we do any better than that? Probably. The next step is anticipating problems before they happen. To do so, security agencies rely on analytics. New York Policy Department, as an example, is on its way to anticipating crime even before it happens. Thanks to better information gathering and predictive analytics, cities can confidently prevent incidents and crime.
So, next time you use public transportation in a big city or take a plane, think about the technology that’s behind it all, not just to ensure that you can go from A to B, but also to keep you safe at all times.
Customer video: http://www.youtube.com/watch?v=TrMTl2ELp9g