Decision Management Advice for Four Types of CIOs
cheryl wilson 270003VHSH firstname.lastname@example.org | | Tags:  predictive-analytics process-improvement ibm-2011-cio-study business-rules business-rule-management analytics decision-support decision-management operational-decisions business-process-manageme... decision-automation
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IBM recently released their 2011 CIO Study where they spoke with more than 3,000 CIOs, across 71 countries and 18 industries—the largest study of this kind ever conducted. The research identified four distinct CIO Mandates, each mandate reflecting a different way that organizations view the role of IT in meeting business goals.
The four mandates are (taken verbatim from the study):
James Taylor in his recent post – The Essential CIO and Decision Management – takes these four mandates from IBM’s CIO Study, describes them in more detail, and then offers Decision Management advice for each type of CIO. His advice aligns well with study findings that a top priority of CIOs remains the “turning of data into insights that lead to better and faster business decisions.”
I particularly like what James said to Transform and Pioneer CIOs who, like transformative and pioneering CEOs, don’t always get the immediate support for their innovation or vision because typically the bigger the change the larger the resistance. Simply, he reminds these CIOs that “advanced analytics will add no value unless you can put those analytics to work in your systems” AND “real-time decision-making means having systems that make decisions, not just people that do.” Or even more simply, at the end of the day “Go big on decision management.”