Skip to main content

Global Business Services

The right consulting partner to thrive in a complex world.


Sign in to participate

Tags


Disclaimer

The postings on this site solely reflect the personal views of each author and do not necessarily represent the views,positions,strategies or opinions of IBM or IBM management. IBM reserves the right to remove content deemed inappropriate.

Tagged #ibmthinkersanz


Sort by:

    Most recent     Most recommendations     Most comments     Most visits

All entries tagged with smarter_commerce


   
   share linkedin
No RatingsRatings 0


Designing Your Culture And Brand So They Are Authentically One

Ian Wong |   | Tags:  smarter_commerce culture_brand ian_wong
0 Comments  |  1,225 Visits

As organisations address constantly changing marketplaces, the face of Marketing has adapted by giving rise to three imperatives. Previous blog posts by Graham Kittle and Simon Crisp have discussed two of these, ‘Understanding customers as individuals’ and ‘Creating a system of engagement that maximises value creation at every touch’.  Aligning ... Read more

   
   share linkedin
No RatingsRatings 0


The shifting Australian Retail Environment

Brock Douglas |   | Tags:  e-marketing australian_retailers omnichannel retail mobile brock_douglas mobile_commerce omni_channel multichannel smarter_commerce multi-channel city_beach
0 Comments  |  2,208 Visits

The way consumers shop is changing – swapping high street retailers and shopping centres for the anytime, anywhere and anyhow convenience of multi-channel retailers. Currently, we are seeing an unprecedented change in consumers shopping behaviours, consumers want the ability to purchase items online using their laptops, smartphones and tablet devices, ... Read more

   
   share linkedin
No RatingsRatings 0


Multi-channel retail –the roadmap to great opportunity

Ian Wong |   | Tags:  retail smarter_commerce ian_wong
0 Comments  |  1,117 Visits

The debate has recently resurfaced around whether it’s fair that Australians can buy from overseas online retailers without having to pay GST. If nothing else, this proves that our largest retailers are at last beginning to understand the potential ways e-commerce can affect their business models. In many ways, we ... Read more

   
   share linkedin
No RatingsRatings 0


Winning over the empowered consumer: Why trust matters

Ian Wong |   | Tags:  smarter_consumer smarter_commerce ian_wong
0 Comments  |  569 Visits

Today’s evolving business environment has brought about many changes; one of the most significant shifts has occurred in the behaviour of the Australian consumers. Over the years, Australian consumers have transformed from being ‘smarter’ to being ‘empowered’, meaning that they are still using technology to shop but have adopted a ... Read more

   
   share linkedin
No RatingsRatings 0


Customised shopping: analysing the customer and building loyalty

Ian Wong |   | Tags:  smarter_consumer smarter_commerce analytics ian_wong
0 Comments  |  839 Visits

In the aftershocks of the global financial crisis, a new frugal spirit emerged. Instead of spending, Australians chose to hold onto their money. When they did spend, they were more likely to purchase online, particularly from overseas retailers. Consumers however are no longer satisfied to have products simply pushed in ... Read more

   
   share linkedin
No RatingsRatings 0


Smarter Commerce – Ahead of Demand

Will Duckworth |   | Tags:  smarter_commerce will_duckworth mobility smarter_consumer supply_chain
0 Comments  |  907 Visits

We are entering a new world of commerce, a world where the rules of the game have changed dramatically. The increased accessibility of mobile devices and decreasing costs of broadband internet connections are forcing organisations to change the way they do business; putting customers back in the center of their ... Read more

   
   share linkedin
No RatingsRatings 0


IBM is with you on the Path to Smarter Commerce

Martin Rose |   | Tags:  martin_rose bva smarter_commerce
0 Comments  |  1,686 Visits

Starting a large and complex project is often daunting, and launching your organisation down the path to smarter commerce is no exception; fundamentally altering the way you interact and manage your relationship with customers. To simplify the process, we have developed a number of short and targeted engagement projects to ... Read more

   
   share linkedin
No RatingsRatings 0


The Launch of Smarter Commerce

Will Duckworth |   | Tags:  smarter_commerce will_duckworth
0 Comments  |  833 Visits

There is no denying  we have entered the age of the empowered customer. Customers and consumers today have near infinite access to information that can instantly be shared with the world; the 230 million daily Twitter updates illustrate this. Additionally, expectations of service, price and delivery are soaring, forcing sellers ... Read more

   
   share linkedin
No RatingsRatings 0


Capitalising on the Smarter Consumer

Ian Wong |   | Tags:  retail ian_wong smarter_commerce cmo_study
0 Comments  |  865 Visits

Over the past decade, we have witnessed the accelerating use of technology by consumers, a change that has fundamentally altered the shopping process.The recent study by IBM Global Business ServicesCapitalising on the Smarter Consumer reveals the challenges ahead for the traditional Australian retail distribution channel. The internet allows consumers to ... Read more

   
   share linkedin
No RatingsRatings 0



%%sidebarspace%%

Tags

A tag is a keyword you assign to make a blog or blog content easier to find. Click a tag to find content that has been assigned that keyword. Click another tag to refine the search further. Click Find a tag to search for a tag that is not displayed in the collection.

390 pixel overlay example

Duis autem vel eum iriure dolor in hendrerit in vulputate velit esse molestie consequat, vel illum dolore eu feugiat nulla facilisis at vero eros et accumsan et iusto odio dignissim qui blandit praesent luptatum zzril delenit augue duis dolore te feugait nulla facilisi.

Lorem ipsum dolor sit amet, consetetur sadipscing elitr, sed diam nonumy eirmod tempor invidunt ut labore et dolore magna aliquyam erat, sed diam voluptua. At vero eos et accusam et justo duo dolores et ea rebum. Stet clita kasd gubergren, no sea takimata sanctus est Lorem ipsum dolor sit amet.

Duis autem vel eum iriure dolor in hendrerit in vulputate velit esse molestie consequat, vel illum dolore eu feugiat nulla facilisis at vero eros et accumsan et iusto odio dignissim qui blandit praesent luptatum zzril delenit augue duis dolore te feugait nulla facilisi.