Tivoli Software blog
Danyel Otteson 060000ANFQ DOTTESON@US.IBM.COM Tags:  usergroups automation tivoli group tivuser maximo storage ug user asset tuc security community 842 Visits
What magical number is 23 + 13 = ?
You don't have to be a math whiz to know that 23+13 = 36. So what is so magical about the number 36? Thirty-six is the number of IBM/Tivoli User Groups who have qualified for a Premier Status within the Tivoli User Community program for the 2009/2010 year.
As the Global Tivoli User Community Program manager it's exciting to see that last year we had 23 user groups qualify but this year brought 13 more groups within the fold. These 36 user groups had membership growth rates of 25%+ or have sustained 200+ members along with hosting 2 or more constructive meetings per year. In addition, these groups have strong, stable and proactive customer leadership. It is very apparent that these groups are truly the backbone of the user community.
For achieving this status, each of these groups will receive "appreciation gifts" to give away at their meetings and a Tivoli Executive assigned to their user group to speak or attend a meeting. If you want to view the complete list of 36 Premier Tivoli User Groups. You should also check out the latest Global Tivoli User Communtiy Newsletter where the program was highlighted along with the Premier User Group of Central Ohio TSM.
Join the Global Tivoli User Community or any one of the Premier Tivoli User Groups then do so today! Register
Looking to attend a local user group meeting check out the schedule.
If you are a member of one of these Premier Tivoli User Groups and or have attended a user group meeting let us know what you liked about user group meeting by replying to this blog.
Join the 1000+ members of the Tivoli User Community at PULSE 2010, the premier peer to peer networking event for IBM/Tivoli users!
Danyel Otteson 060000ANFQ DOTTESON@US.IBM.COM Tags:  security group asset-management automation community storage ug maximo tivuser tuc asset usergroups user tivoli 951 Visits
What did you say?...Are Tivoli User Groups dead?...NO WAY!
In fact, with the 23,000+ members around the world and the 140+ local and virtual user groups around Automation, Storage, Security and Asset, the community is as live as it has ever been.
As the Global Tivoli User Community Manager, I wanted to share with you a few interesting facts:
FACT: 15+ User Groups formed in 2009
FACT: Most user groups try to have a physical meeting 1-2 times a year
FACT: 16 User Groups held a meeting in July and August, usually a very quite period for the Northern Hemisphere of the world.
FACT: 38+ user group meetings already scheduled for Sept - Dec. Much more to be scheduled!
FACT: 134 questions asked in July and August using the Q&A tool of the Peer to Peer Knowledge Exchange
FACT: 47 comments have been made by 19 people, using the "Be Heard" capability on www.tivoli-ug.org in July and August
So while the "slow" summer is almost over and fall is fast approaching, user group leaders are feverishly working on setting up local user group meetings and virtual meetings via conference calls before the end of the year and the upcoming Pulse Conference in Las Vegas.
Get connected today and join the Global Tivoli User Community and a user group.
If you have an upcoming user group meeting or would like to share some success stories you've experienced with the user groups, please respond to this blog and let us know!
Tiffany Winman 12000065XB email@example.com Tags:  tivoli birthday software 1 Comment 1,082 Visits
Happy birthday, Tivoli! Twenty years ago from today, Tivoli Systems was founded. Check out Tivoli on Wikipedia for a brief tour down memory lane (by the way, come on all you Tivoli historians and enthusiasts, help us build a better Tivoli Wikipedia page!).
Thank you to the community of Tivoli experts, customers, Business Partners, thought leaders, champions, and heroes who continually help improve Tivoli experiences, solutions and services via their innovation, hard work, knowledge sharing and mentoring, and honest feedback. I'm excited to see what another 20 years of such excellent collaboration will bring!
Enjoy some of the faces, stories, and heroes behind the Tivoli community:
Tivoli Marketing Team
Tiffany Winman 12000065XB firstname.lastname@example.org Tags:  tivoli eam service-management maximo asset-management 675 Visits
Tiffany Winman 12000065XB email@example.com Tags:  tfam midmkt management service tivfdt midmarket foundations fsm appliance monitor system software tivoli 890 Visits
In response to: Tivoli Foundations: Great Value for the Mid-marketI'd love to see our Business Partners bookmark their Tivoli Foundation solutions in our Tivoli Midmarket community here: http://ow.ly/jCNs But they can also let us know quickly about them by responding to this blog and posting their link. :)
Tiffany Winman 12000065XB firstname.lastname@example.org Tags:  green-and-beyond green-infrastructure energy-efficiency sustainability tivoli gts green-it energy-monitoring modular-data-center ibm-energy-management energy-efficient-servers stg green-data-center 674 Visits
In response to: Chapter 1: The IBM Energy Management BlogKarl, congratulations on the new IBM Energy Management blog! I love your passion for green. I learn so much from you on this topic--both on what IBM offers in this space as well as practical tips for making the world a greener place through personal choices.
Tiffany Winman 12000065XB email@example.com Tags:  maximo tivoli eam asset-management 540 Visits
In response to: Maximo Monday Team Blog KickoffMary, Congratulations on the new Asset Management blog: Maximo Mondays! Looking forward to the team's upcoming discussions.
Tiffany Winman 12000065XB firstname.lastname@example.org Tags:  twitter social-media tivoli team 1,027 Visits
Introducing our Twitter team for IBM Tivoli:
Also, you can connect with a list of IBM subject matter experts who tweet on Tivoli-related topics.
-->Subscribe to the Tivoli Twitter feed.
In response to: Welcome to the TADDM Blog! Introduction of team members & plansCongratulations on the kickoff of the new IBM Tivoli Application Dependency Discovery Team blog! And best wishes on your July 16 Community Sensor Day.
Tiffany Winman 12000065XB email@example.com Tags:  bem usuarios benvindo vindos tivoli brasil tug 729 Visits
In response to: SEJAM TODOS BEM VINDOSWelson, congratulations on the creation of the new Tivoli User Group Brasil (Business Automation) blog!
Tiffany Winman 12000065XB firstname.lastname@example.org Tags:  dependency discovery 7.2 information chicago infrastructure automation beta references tivoli ibm data-center taddm service-management sensor operations pcty program technology manager application software customer dynamic-infrastructure 1,508 Visits
This month, we have a variety of exciting opportunities open to IBM Tivoli Application Dependency Discovery Manager customers and Business Partners.
June 10: Video opportunity
On June 10, IBM is filming videos at Pulse Comes to You in Chicago. Would you like to share how TADDM helps you meet your business objectives in a short video? See examples of other customer videos on our IBM Service Management on YouTube.
Contact Michelle Lowe | email@example.com
June 17: Collaborative innovation
On June 17, the TADDM team will have its second TADDM Community Sensor day where TADDM developers, services, and best practices teams will spend a day with you to write new sensors for your environment. See the new TADDM sensor for discovering TADDM configuration data.
Contact Mike Mallo | firstname.lastname@example.org
TADDM v7.2 beta program
IBM is looking for volunteers for the TADDM v7.2 beta program. Are you a customer or IBM Business Partner who would like to install the beta code in your test environment and provide feedback to development on the new release? IBM will provide you with beta code, draft documentation, education via web conferences on new features, and support via an on-line discussion forum.
Contact John Irwin | email@example.com
Jennifer Dennis 110000CSRM JBDENNIS@US.IBM.COM Tags:  orlando smarter-planet rational swan rsc-2009 rsc dynamic-infrastructure integration zollar tivoli conference dolphin al 1 Comment 1,303 Visits
In this cartoon short, Cartman leads the South Park gang down to the Rational Software Conference in the Sunshine State to - well - pick a fight with some techni-brains over the virtues of incrementally adopting model-driven software development and then skinny-dip in the famous fish fountain in the Walt Disney World Swan Hotel.
“The intersection of his brain and reality is the null set,” conclude the over-achieving smarties from Ascendent and iRis before they drop him like he’s hot.
I suppose cartoons don’t have to worry about a Cheesy Poof per diem and travel expenses, but if you’re living
If you are going to RSC, be sure to check out the Tivoli sessions listed below, which detail how we’re building a Dynamic Infrastructure through IBM Service Management to integrate development and operational life cycles in the new Smarter Planet.
You can get the full scoop from Al Zollar, General Manager, Tivoli Software, when he delivers the keynote address on June 2. But watch out for South Park shorties cracking crass jokes in the breakouts, diving for coins in the fountains, or unifying their backends with Jazz at Jelly Rolls.
Bridging Development and Operations - IBM Brand Collaboration across WebSphere/Rational/TivoliSSDP
Sunday May 31
8:00 am - 9:00 am
Breaking Down the Barriers between Development and Operations
Al Zollar, General Manager, Tivoli Software – Executive Summit
Monday, June 1, 3:00 pm - 3:30 pm
Design Successful IT Deployments Using the New Deployment Architecture Platform in IBM(R) Rational(R) Software Architect
Monday, June 1, 11:30 am - 12:30/1:00 pm
Daniel Berg, Senior Technical Staff Member, IBM
Michael Elder, Advisory Software Engineer, IBM
Day 2 General Session: Real Innovation in a Smarter Planet
Tuesday June 2 8:30
Al Zollar, General Manager Tivoli Software – keynote
Enhancing the Application Life Cycle With IBM Tivoli Composite Application Manager
Tuesday, June 2, 11:15 am - 12:15/12:45 pm
Todd Kindsfather, Product Manager, IBM
Get Your Silicon Design Right The First Time
Tuesday, June 2, 2:15 pm - 3:15 pm
Bret Bailey, Consulting IT Specialist, IBM - Global Solution Center
Alex Baran, Worldwide Sales, Rational Electronics Industry Solutions, IBM
Introduction to IBM(R) Rational(R) Asset Manager
Tuesday, June 2, 3:30 pm - 4:30/5:00 pm
Carlos Ferreira, Product Manager, IBM
Gili Mendel, Development Manager, IBM
1+1=3: Build and Deploy Automation from Integrated IBM Tools
Wednesday, June 3, 4:15 pm - 5:15/5:45 pm
Chip Davis, IT Specialist, IBM
IBM Service-Oriented Architecture Strategy: Making It Real
Wednesday, June 3, 4:15 pm - 5:15/5:45 pm
Andrew Sweet, Director, SOA Strategy, IBM
Case Study: Four Quality Obstacles Solved with IBM(R) Rational(R) Quality ToolsQM
Thursday, June 4, 9:45 am - 10:45 am
Russell Stanley, Principal Quality Management Engineer, Trinity Software Solutions
IBM Service-Oriented Architecture Governance and Service Lifecycle Management Technical Strategy Update
Thursday, June 4, 9:45 am - 10:45 am
John Falkl, IBM Distinguished Engineer, IBM SOA
Jon Richter, Portfolio Manager, IBM SOA
Can Web 2.0 Really Develop a better breed of Internet Application Tools
Thursday, June 4, 8:30 am - 9:30 am
Renzo MacLennan, Systems Intergrator, UNISYS
Tiffany Winman 12000065XB firstname.lastname@example.org Tags:  ibm netcool security service-management ccmdb risk taddm tug compliance storage software user-groups maximo automation asset-management tuc itil tsrm community itm omegamon itcam pulse dynamic-infrastructure tivoli consolidation data-center smarter-planet 1,160 Visits
What is the “Ask
the Experts online Jam”?
During our Ask the Experts Online Jam session we include products such as ITM, ITCAM, SMCz, OMEGAMON, NetView for z/OS, most Netcool products, Tivoli Service Request Manager, CCMDB, TADDM, and products in the area of security, storage management, and asset management, and more.
Here's how it works in brief:
Step 1: A member has a question – usually fairly technical.
To participate in the jam session, you must be a registered member of the TUC. Please register now
Pulse Comes to You Luncheons
As a Tivoli User Community member, you’re also invited
to attend a special Tivoli User Community networking luncheon at the Pulse Come to You events in
As a Tivoli User Community member, you’re also invited to attend a special Tivoli User Community networking luncheon at the Pulse Come to You events inCharlotte (June 4)
Tiffany Winman 12000065XB email@example.com Tags:  taddm tivoli automation sensors application reports community discovery manager dependency 919 Visits
I am happy to announce another Tivoli Application Dependency Discovery (TADDM) community Sensor Day on June 17, 2009 where IBM experts work with you to build customized sensors and grow our TADDM community.
Remember to join our TADDM groups on
Tiffany Winman 12000065XB firstname.lastname@example.org Tags:  efficiency cloud tsam tsm tivtour information-architecture development cloud-computing tivoli security fastback identity-management tour storage green asset-management dynamic-infrastructure service-management virtualization 2009 automation energy 1 Comment 1,763 Visits
Yesterday, I was among 150 other IBMers at the "Tour of Tivoli" at the IBM site in Tucson (see photos). Hosted by Laura Sanders, VP of IBM Tivoli Development, the Tour provided demos of Tivoli Service Management technologies that "make sure our customers can deliver what they said they’d deliver within the time and cost they said they could deliver it," as Laura says.
Basically, the tour functioned as an internal state of the union talk where Laura reaffirmed the vision of Tivoli to lead in the Service Management industry by delivering innovative solutions for building and managing a Dynamic Infrastructure that strongly contributes to IBM's initiative to build a smarter planet.
The activities of the day reinforced this vision in very concrete ways by providing educational sessions and product demos of how Tivoli technologies directly contribute to building a dynamic infrastructure and smarter planet. The scope of the demos covered asset management, storage, security, business resiliency, energy efficiency, information architecture, quality assurance, integration, cloud computing, and virtualization.
The vice presidents of development on Laura's team each developed very creative videos explaining the scope and mission of their organization. Dabbling in edutainment, they used concepts from James Bond, Who Wants to Be a Millionaire, American Idol, the Geico Gecko, and Johnny Cash to compete for best video. They were all hilarious and very educational at the same time.
Many IBMers tweeted about the experience using the #tivtour hashtag. See the Twitter Search for #tivtour on Twazzup for a running stream of related tweets and photos. The Tivoli Tour runs at many IBM locations this week and in Brazil on May 29. So you can expect to see more Twitter conversations in the near future. You can view a combined pool of photos across the various geographic locations by viewing the Tour of Tivoli 2009 group on Flickr.
I particularly enjoyed the tour because I had a chance to visit with Raj Subramaniam (@ibmstorage on Twitter) and speak with IBM Distinguished Engineer Tom Clark, the Chief Architect of IBM Storage Software, about future innovative storage solutions that will address cloud computing, dynamic information architectures, and the use of new solid state disk technologies. I also had a chance to get a sneak preview of IBM storage archiving solutions that will hit the market in the near future. I could tell you more, but then I'd have to kill you. ;)
While I was in Tucson, I also had the opportunity to interview two IBM experts on solutions they were demoing:
TSM Fastback video: Alistair Symon, Director of IBM Tivoli Storage Software Development, on IBM Tivoli Storage Manager Fastback (See product information)
Cloud and TSAM video: James Damgar, IBM Software Engineer, on IBM Tivoli service Automation Manager (See product information)
Externally, IBM is sharing much of the same information with the public via two key venues:
For IBM employees only: Below is a list of internal links to key Tour of Tivoli resources:
Tiffany Winman 12000065XB email@example.com Tags:  concert discovery informix results tivoli microsoft sharepoint server taddm sensor automation rational application service-management team day dependency 1,247 Visits
On behalf of the IBM TADDM team, I'd like to thank you for the great response to the first ever TADDM Community Sensor Day to help grow our TADDM community! We had lots of folks interested in sensor day because you helped us spread the news of the event pretty far.
While we had lots of interest, we were only able to work with a handful of clients to build a sensor with us on the first sensor day. We also collaborated with some internal IBM teams. The list of sensors produced include: Informix, Managed Objects, Rational Team Concert server, Microsoft Office SharePoint server, and TADDM.
As the sensors complete certification, they will be published on the TADDM exchange site. The first two sensors, Rational Team Concert and Microsoft Office SharePoint server, are available today at http://tinyurl.com/d8yb3f.
Stay tuned for future sensor day event announcements and training!
Join our TADDM community at http://ibm.com/tivoli/community/taddm.
Tiffany Winman 12000065XB firstname.lastname@example.org Tags:  discovery application tivoli sensor dependency taddm community 1,004 Visits
That is Sensor, not Censor. ;)
At Pulse 2009, we announced a new Tivoli Application Dependency Discovery (TADDM) community on developerWorks. With the advent of this community, we also launched a TADDM group on LinkedIn and Facebook. Today, I'm happy to announce the first ever TADDM Community Sensor Day on April 13, 2009 where IBM experts work with you to build customized sensors and grow our TADDM community.
Mike Mallo, IBM TADDM expert provides the following details on our first ever Sensor day below:
Sensor writers made up of TADDM developers, services, and best practices teams will spend a day with you to write new sensors. Since we are targeting the new "simpler to write" community sensors for this program, we suspect it will take one to two days to complete the sensors with the sensor writers.
Here's how it works. You provide the environment and domain knowledge for the sensor writers to build an application sensor. Setup the application to be discovered on a non-production server that you can make available to the sensor writer so there is no impact to production systems during the sensor writing process. Identify the key configuration files and configuration parameters (up to 10) that TADDM should collect with this sensor.
The sensor writer will write the sensor and make it available for testing, and ultimately for publishing on our TADDM community exchange site.
A few notes:
Since the intent is to benefit the community with these sensors, we are only looking to build sensors for commercially available applications, which others in the community will benefit from as well, such as applications on our hit list: http://www.ibm.com/developerworks/wikis/display/tivoliaddm/Sensor+Hit+List
IBM does not support PMRs or APARs on these community sensors. Since the sensor source code gets published with the sensor, community members are free to modify, recertify, and repost to add any capability or fix any issues. As usual IBM supports related TADDM product issues under your current support agreement.
April 13, 2009 is our first TADDM Community Sensor Day. Please show your interest by using the "Submit Feedback" link on the TADDM Community at http://ibm.com/tivoli/community/taddm to receive further logistics and details. Submission deadline is April 8, 2009.
Tiffany Winman 12000065XB email@example.com Tags:  pulse09 collaboration taddm pulse wiki netcool service-management tbsm tim tivoli best-practices scenarios wikis social-media systemz 996 Visits
One of the best ways for the
Q: Tell us a little about yourself.
Denny: I am the Outside-in Design Architect for Information Development in the IBM Tivoli Service Availability and Performance Management organization. One of my main goals is to find new, more effective ways to deliver technical information to our customers. One of the new ways in which we are doing that is through our external wiki strategy. I have been leading this effort for the past year now, and it is really starting to take off.
Q: Tell us about
Tivoli Wiki Central was created after Pulse 2008 as a direct response to customer requests. The first wiki, IBM Tivoli Business Service Manager, launched in February of 2008. At Pulse, we launched our second wiki, which covered the IBM Tivoli Application Dependency Discovery Manager product. During Pulse, customers really liked the wiki strategy and made requests for wikis that covered much of
Q: How many wikis exist on
Denny: Currently there are six wikis that are linked on Tivoli Wiki Central, and there are seven more currently in development. The following wikis are currently available:
Q: If we want to learn more about
Denny: I will be at the Pulse conference Expo floor with my own demo pedestal showcasing Tivoli Wiki Central. I'm also presenting a session in the Expo Theater on Monday at .
Q: If someone has questions or feedback for you, what is the best way to get in touch with you?
Denny: They can stop by my pedestal at Pulse or leave me a comment on my blog.
Tiffany Winman 12000065XB firstname.lastname@example.org Tags:  tug wiki tivoli social-networking service-management user-group linkedin resources community twitter 648 Visits
As Tivol's social media strategist, I'm often asked what the most popular social networking tools are for Tivoli. Here's my quick hitters list:
Please share any Tivoli social networking resources that you find helpful as well.
Tiffany Winman 12000065XB email@example.com Tags:  design service-management tug user-group tivoli 689 Visits
It’s a new year and what better way to start it out with a new look. This is exactly what the Global Tivoli User Community (TUC) site has as it kicks off 2009.
Danyel Otteson, program manager of the Tivoli User Community, agreed to provide some insight into what we can look forward to in the site’s new facelift.
Q: Tell us a little about the history of the TUC site. What is the purpose of the site, who uses and sponsors it?
Danyel: The Global Tivoli User Community (TUC) was launched in 2003 and celebrated its 5th anniversary this year. The TUC remains focused on "Enabling the Tivoli User" by providing a forum where users can communicate meet and learn from each other's experience by offering both online and offline collaboration services all over the world.
Danyel: First, we gave the site a whole new fresh look to make it more modern and contemporary. We're using a new white and blue color scheme with much more white space and clear segmentation of sections of the site.
Second, we removed a lot of the text-intensive clutter around the site and focused on clear, repeatable actions most commonly used by the community in the left-hand section of the screen:
Third, we provided clear and consistent navigation in the top menu of the site so that users can navigate to key areas no matter where they are on the site.
Fourth, there are four new "Product Zones" designed to streamline the most up-to-date information on product-specific user group meetings, special events, trainings, demos, forums, and much more!
Fifth, new users to the site can:
Q: How can our blog readers help you in this endeavor?
Existing members can help us improve our services by taking the satisfaction surveys available on the site.
After an extended hiatus and focus on improving our community environment, we're ready to fire up the Tivoli and Service Management blogs again.
We're still working out some of the kinks with authentication--sometimes it appears as if your initial sign in doesn't work with the ibm.com authentication system--Web Identity. But you usually need to simply hit the login button again without changing your username and password information and things should work wonderfully. Let me know if you have any problems.
Jennifer Dennis 110000CSRM JBDENNIS@US.IBM.COM Tags:  provider asset management tivoli eam it pulse service enterprise ibm 1,036 Visits
Hey Folks, we are very pleased to introduce you to IBM Service Management Jams our new series of live webcasts customized for IBM Service Management users, Business Partners and the business community. With these weekly webcasts, well provide the very latest in thought leadership, solution deep dives and real-world experiences aimed at those managing IT, service delivery and operational infrastructures of all kinds across every major industry.
Doug Brown, VP of Tivoli Marketing and Service Management will kick off the IBM Service Management Jams on August 19 at 12 p.m. EDT with "Managing the World's Infrastructure with IBM Service Momentum", giving viewers a taste of what to expect from these complimentary, interactive broadcasts. These webcasts will give you insight on the some of the incredible work IBM Service Management solutions help accomplish every day in the real world!
Save the date of August 19 - and register here http://w.on24.com/r.htm?e=115823&s=1&k=99854B1E8233A341C1D358843BE26F34&partnerref=IBM01 and we will automatically add you to our IBM Service Management Jams mailing list.
A few of the topics you can expect to see in the following weeks include:
We want to make sure we're covering topics that you find useful, so we encourage your suggestions. Send your ideas to firstname.lastname@example.org or post a reply to this blog entry so others can see your suggestions and comment.
We look forward to meeting you next IBM Service Management Jam!
Tiffany Winman 12000065XB email@example.com Tags:  ijustine provisioning manager replay automation video tivoli web tpm 1 Comment 1,197 Visits
Im a Web 2.0 person, so you can bet I like to play around with video technologies. Some of our Business Partners joke that I should strap a videocam to my head like Justine Ezarik, a talented, young viral video comedian.
Its no surprise then that the top item to catch my eye--besides Redmonks Michael Cotes intriguing insights on a week of Cloud conferences (part 3)--in my feed reader today was the announcement of a cool new Web replay technology released in the IBM Tivoli Provisioning Manager (TPM).
The Web replay allows users to record sequenced tasks for training IT staff on using the TPM interface, provisioning systems, and setting up test-bed environments in an efficient, routine and consistent manner in contexts that can sometimes be pretty complicated. A great Tivoli Beat article covers the business value benefits and includes links to a demo and podcast.
We can check Web replay off the list. Now what could we do with an iPhone? ;) If you have innovative thoughts on how we could improve IBM products with rich media and Web 2.0 technologies to enable your business scenarios and goals, let me know. You may soon have the ear of one of our product developers.
Tiffany Winman 12000065XB firstname.lastname@example.org Tags:  bsm eam governance blogging risk storage tivoli service-management pulse security blogs community 1,134 Visits
As you navigate the Web, youll notice that Tivoli engages in the blogosphere in a variety of ways, for example, group blogs and individual blogs. I want to provide a little perspective on the differences here.
This is the official Tivoli blog, where the Tivoli Web and Communications team and guest bloggers, share news, statements, and perspectives from the IBM Tivoli organization. However, this blog also serves as a multi-directional channel for listening to our public stakeholders, exploring new ideas, collaborating on solutions, and sharing links or resources between community members. Often, we will discuss various perspectives or pose specific questions for public feedback. And, we encourage the extended sharing of questions, answers, links and resources in our IBM Tivoli community.
The IBM Service Management blog is similar to the Tivoli blog in nature; however, it focuses on the discipline of Service Management as a field of practice with its own trends, scenarios, standards and regulations. It also looks beyond Tivoli to other IBM offerings, IBM Business Partners, and analyst reports. Like Tivoli, we encourage the extended sharing of questions, answers, links and resources in our IBM Service Management community.
The Pulse community blog centers on the Pulse conference and those who have attended or are planning on attending the conference. It provides insight and gathers feedback on conference plans and activities and serves as an extension of conversations taking place at and around the conference. We also host the Pulse community for extended social networking and sharing of questions, resources, feedback, conversations, and stories.
For in-depth topics and discussions, we rely on our subject matter experts (SMEs) who have their own individual blogs with their own individual purposes of engaging the public. A few of these experts include:
Doug McClure, a Senior Managing Consultant for IBM Tivoli Lab Services, specializes in Business and IT Service Management. His blog provides thoughts around business, service and technology operations and management with special emphasis on Business Service Management (BSM) and how practitioners can be successful implementing a BSM strategy within their company.
Calvin Powers works in the IBM Tivoli Technology Office on IT governance related projects. He blogs on topics related to IT governance, risk management, and compliance and is especially interested in how to apply these concepts to IT service management.
Tony Pearson, author of Inside System Storage, is a senior storage consultant for IBM System Storage. His blog serves as an open exchange of ideas relating to storage and storage networking hardware, software and services.
In addition to our own SMEs, several IBM Business Partners, outside of IBM auspices, blog about Tivoli or Service Management topics. For example:
We usually highlight new blogs or bloggers on our IBM Tivoli community landing. If you have an idea for a specific blog topic or a great blog to share with the Tivoli community and readership, please let us know.
Tiffany Winman 12000065XB email@example.com Tags:  service products software services support business blog resilience tivoli service-management eam acquisitions solutions ibm security 1,086 Visits
Welcome to the IBM Tivoli Software blog. A variety of authors who represent different parts of the IBM Tivoli organization will discuss a range of Tivoli-related topics such as new product and solution announcements, acquisition strategies, product and information development, support and services offerings, upcoming events, helpful resources, and heroes in the broader Tivoli network, to name a few. This blog provides multi-directional communication with the public, and we encourage and look forward to your feedback, thoughts, and questions.
I'm Tiffany Winman, the Tivoli community and social media program manager, and my blog topics tend to focus on communities, people, companies, heroes, and stories in the broader Tivoli "ecosystem" and the use of innovative social technologies to facilitate online social networking and collaboration. When I'm not blogging on group blogs such as Tivoli, Service Management, Pulse, and Web 2.0 Goes to Work, you can join me in riveting ;) conversation on my individual blog.
Let us know if you have any questions or we can assist in any way.