message from IBM Tivoli customers and business partners is
clear. Both groups want more information on how to integrate
Tivoli products – and the quicker and easier they can do it, the
Riedel, a solutions architect in the Tivoli Integration Center of
Competency organization is helping meet that demand. He recently
produced a video tutorial on how to integrate IBM Tivoli Application
Dependency Discovery Manager (TADDM) with IBM Tivoli Business Service
Manager (TBSM). In the video, Riedel walks through a scenario that
demonstrates integration between the two products in seven minutes.
The video is available in the Tivoli Media Gallery at:
One of the best ways for the Tivoli community to collaborate and share on the best ways to use Tivoli products is via Tivoli Wiki Central.Denny O’Brien, strategist and architect of this service, discusses the history and evolution of Tivoli Wiki Central below.
Q: Tell us a little about yourself.
Denny: I am the Outside-in Design Architect for Information Development in the IBM Tivoli Service Availability and Performance Management organization.One of my main goals is to find new, more effective ways to deliver technical information to our customers.One of the new ways in which we are doing that is through our external wiki strategy.I have been leading this effort for the past year now, and it is really starting to take off.
Q: Tell us about Tivoli Wiki Central. What is it? When did it first start? Why was it created?
Denny: Tivoli Wiki Central is the home for all Tivoli external wikis.You can launch to all of Tivoli's external wikis from Tivoli Wiki Central, and also read about the new wikis that are in development.
Tivoli Wiki Central was created after Pulse 2008 as a direct response to customer requests. The first wiki, IBM Tivoli Business Service Manager, launched in February of 2008. At Pulse, we launched our second wiki, which covered the IBM Tivoli Application Dependency Discovery Manager product. During Pulse, customers really liked the wiki strategy and made requests for wikis that covered much of Tivoli's product portfolio.So, as we decided to add more wikis, it was clear that we needed a central launching point from which customers could access all of our wikis. And thus, Tivoli Wiki Central was born.
The Tivoli wikis enable customers, developers, Business Partners, and IBM employees to share and co-create best practices and scenarios for using Tivoli products collaboratively. They also provide links to white papers that have been contributed by IBM as well as content that has been created by customers and Business Partners.
Q: How many wikis exist on Tivoli Wiki Central today? Which topics do they cover?
Denny: Currently there are six wikis that are linked on Tivoli Wiki Central, and there are seven more currently in development.The following wikis are currently available:
Tivoli wikis provide best practices and scenarios for using Tivoli products. This content is developed by Tivoli subject matter experts, and authors range from IBM developers to business partners and customers. Here are some of the recent best practice and scenario contributions to Tivoli wikis: