2010 has been an outstanding year for the Global Tivoli User Community with over 4,000 clients/ business partners attending 206 user group meetings around the world! Never before has our user community been so strong with over 25,000 on-line members and 3,500 of those members creating public profiles for greater online networking.
Here are some incredible stats:
120+ clients presented at the 206 user group meetings
Our fist big event of 2011 will be Pulse, as the User Community is going to be at Pulse in the User Community Networking Area. Question for you: Will you be attending IBM's Premier Service Management conference of the year--Pulse 2011? Check out this video on Pulse.
Congratulations! And the winner of the Apple iPad is....
Richard Whybrow of Hertz Australia for his Interview style video on how "IBM Tivoli software Products Rock". Richard is a member of the Australian IBM Tivoli User Group - Melbourne and his Tivoli interests are: Datacenter Management Tools, IT for Growing Business, Network Service Assurance and Event Managment along with Security and Storage. This well rounded individual produced an wonderful Tivoli Storage Manager with Maximo video! Take a few minutes to view the video. As the Grand prize winner Richard won an Apple iPad and lots of praise from his peers and user groups members.
Richard was one of the many contributors for the Video contest hosted by the Global Tivoli User Community over the past 5 months.
You can read more about how you can contribute to the library of videos produced by IBM Tivoli clients and business partners here.
Submitted by: Richard Whybrow from a major car rental company provides a glimpse of his IBM Tivoli Storage Manager (TSM) setup, operation, plus Help Desk Services Infrastructure and Systems Management.
Submitted by: Michelle Varner.A business man is making a sales call to demonstrate the value add that Tivoli products bring to a business, but has also brought along a few friends to demonstrate how those products rock.
Submitted by: Nathan Cable. This 10 minute how-to video will show you how to install the TSM backup client on a RedHat Enterprise Linux server, complete with GUI and service-based scheduler. Targeted at TSM admins who may not have extensive Linux experience, or Linux admins new to TSM.
Take a few moments to view the videos and vote for your favorite. To vote you'll need to be a member of the Global Tivoli User Community. If you are not a member already, free membership is only 2 minutes away from your ability to vote for your favorite. Become a member today by clicking here.
Voting privileges are available until November 16th. Winners will be announced on November 23, 2010.
The grand prize winner will receive an iPad so be apart of history and vote today!
The Global Tivoli User Community is hosting it's 2nd Ask the Expert Online Jam session for 2010!
Do you have questions on IBM Tivoli Products?Get an answer via the Ask the Expert Online Jam event.
Mark the date: Tuesday November 9, 2010
69+ IBM Tivoli and Maximo Experts, many from development and support will be available via the "Ask the Expert Online Jam" session this 12+ hour event.NEW for this session: the question tool will be available for submitting questions to the experts starting at 11pm ET on Monday, November 8th, 2010 (answers will be inputed into the tool after 8AM ET on Tuesday, November 9)
The November 9th Ask the Experts Online Jam will included the following products: IBM Tivoli Monitoring (ITM), Tivoli Asset Management for IT, All IBM Maximo Asset Management products - Enterprise Asset, Change and Configuration Management Database (CCMDB) , NetView for z/OS, OMEGAMON, Service Management & Cloud, Tivoli Access Manager (TAM), Tivoli Access Manager Enterprise Single Sign On (TAM ESSO), Tivoli Application Dependency Discovery Manager (TADDM), Tivoli Identity Manager (TIM), Tivoli Netcool Impact, Tivoli Netcool Performance Manager and Flow Analyzer, Tivoli Netcool/OMNIbus , Tivoli Network Manager and Net View/d, Tivoli Productivity Center, Tivoli Provisioning Manager, Tivoli Service Request Manager (TSRM) , Tivoli Storage Manager (TSM), , Tivoli Storage Manager (TSM) FastBack,Tivoli System Automation, Tivoli Workload Scheduler(TWS). Here's how it works in brief: Step 1: You have a question - usually technical; Step 2: You will find the expert that is best suited to answer the question by browsing for an expert by pre-defined category and product specific; Step 3: You will fill in a field on the "Ask the Experts online Jam" web application to submit the question. Step 4: You will receive an email answer to your question and the Ask the Expert JAM web application is updated for other members to see.
To participate in this online jam session you must be a registered member of the TUC. Please register now!
What time is the ATE Jam session?
Americas -----> Eastern USA- Tuesday, November 9, 2010 at 8:00 AM - 8:00 PM
Australia ------>Melbourne (Australia- Victoria) Tuesday, November 9, 2010 at 3:00PM - November 10, 2010 at 12:00 Noon
India ------> Mumbai (India- Maharashtra) Tuesday, November 9, 2010 at 9:30 AM - 9:30 PM
UK ------>London (U.K. - England) Tuesday, November 9, 2010 at 8:00 AM - 8:00 PM
To accommodate the Australian, Indian and Europena time zones the ATE tool will open up 9 hours early. However, the ATE Experts will not begin answering question until 8AM Eastern USA time. You will need to allow for up to 12 hours to begin receiving answers to your questions.
...the 100+ men and woman who lead our various IBM Tivoli User Groups.
Who is your Hero?
A friend, co-worker, neighbor, service people or a family member?
Heroes are ordinary people who have accomplished extraordinary things in life and in some way have touched your life.
The dedication and support of these people who volunteer their time and energy for ultimately the greater good of the product they work with on a daily basis is incredible.
Have you ever talked to or watch a leader facilitate a user group meeting? They do it all: organize agendas, communicate to the members, attain speakers, answer questions, motivate the membership/keep the drum beat going, prepare the meeting rooms, do the post meeting activities, and so much more. So much of these tasks could not be done without their drive and passion.
Picture: The Global Tivoli User Group (GTUG) council at Pulse 2010
These user group leaders who are ordinary people do accomplish extraordinary things for the user community and so TODAY I, as the Global Tivoli User Community Manager, salute you for all of your hard work and service to keep the user community one of the strongest user communities IBM software has the privileged of supporting.
Everyone wants one....the iPad is the hottest technology today and you too have a chance to win it for FREE.
You ask HOW?
All you have to do is enter the IBM Tivoli Software Products Rock Video contest, by producing an Interview style, Technical presentation or Product tutorial video that is no less then 2.5 minutes and less then 1GB showing Tivoli products in a positive light. Read the contest rules here.
The contest ends on Friday, October 29th so don't delay!
Check out this fun and playful video submission.....
You could be the winner of the contest and win an Apple iPad too! So don't delay and plan today.
As the Global Tivoli User Community manager I'd like to know if you plan on producing a video. With only a handful of submissions right now you have a greater chance of winning an iPad, iTouch, iPad Nano and other great prizes.
Being physically teleported from your office to a meeting or another location is not yet possible in our world as our friends through the American movie "Star Trek", have been able to do for years; however, the next best thing would be to have a meeting "beemed up to you" virtually.
We are all busy and traveling to a local meeting can be time consuming. My experience is that virtual meetings saves time, is structured, simple and yet it can be the best 60-90 minutes of your day. One of the greatest assets we have is the knowledgewe gain through the various tools and resources to us. One of those resources is the Global Tivoli User Community. If you are looking to get information, connect with others and make your views be heard then why don't you join a virtual user group. These groups, some of which are brand new, meet periodically through out the year via a conference call and the web to gain knowledge and exchange information.
Some of these virtual groups will be meeting within the next week so sign up today so you too can have the user group meeting "beamed up to you" . You journey with the user groups may expand beyond these virtual user gorups so check out the complete list of all user groups.
Do you have thoughts on virtual user groups? Have you attended one of these virtual user groups? Share with me your story.
Question: Do you know what the hot issues/concerns are today?
Answer:The IBM Tivoli User Community knows....and has created The Community Focus.
"The Community Focus is portal of information, a networking capability, and an on-line forum exchange on the latest hot topics around the Tivoli product portfolio; including information on new products and solutions from IBM Tivoli and relevant Business Partners."--www.tivoli-ug.org/communityfocus
Currently, there are four topics that are on focus:
If you are a client, business partner or independent consultant this is the prefect opportunity to show your pride and share your expertise through either an Interview, Technical Presentation or Product Tutorial video today!
Maybe you have thought about doing a video but the months of July and August were just too busy. Now it's September and this is the perfect time to start planning for the final submission date of October 29.
Today, IBM Tivoli Business Partner Silverstring launched Predatar version 6. Predatar is a complete systems management platform for Tivoli Storage Manager. Predatar automates monitoring, alerting and incident management processes IBM Storage solutions, including Tivoli Storage Manager.
The latest version of Predatar, released today, offers full support for both Tivoli Storage Version 5 and 6 including:
New reports and alerts which include specific detail regarding the new database and recovery log setup in Tivoli Storage Version V6.
A new alert which provides a warning of any clients that have not made contact with the Tivoli Storage server for a pre-defined amount of days.
The new Predatar Client Report which has the capability to report on the success rate of all Tivoli Storage Client Backups for the entire Tivoli Storage environment in a single and auditable report.
Enhancements to TSMagic™ to identify, improve and protect the entire Tivoli Storage Manager environment.
Alistair Mackenzie, Managing Director at Silverstring: “Our value add is to develop intelligent tools, put them in the hands of smart people and help our clients maximize their investment in storage and data protection.”
Dr. Brian Robertson, Head of Infrastructure at The University of Aberdeen: “Predatar has helped my team to achieve close to 100% backup success rates and allowed the many tasks associated with managing enterprise backup to be shared collaboratively across 1st and 2nd line support. I now have good visibility of the performance of our IBM TSM infrastructure.”
What's smart about Storage? IBM Clients talk about their success:
You could be a winner of an Apple iPad, or an Apple iTouch, or an Apple iPod Nano, or $100 or $50 cash just by creating a video on either how your IBM Tivoli software product(s) have either helped you solve a problem, or improve performance or deliver business value.
The Global Tivoli user Community is hosting the "IBM Tivoli software Products Rock" video contest and YOU can be apart of the newest trend of creating your own video(s).
Are you interested but don't know how to start? Read these questions and answers to find out more:
Q: What kind of video can I create? A: You can do either an Interview style video, a Technical Presentation video or a Product Tutorial video. You can find an interview style guide, some hints and tips along with a link to FREE Camtasia video software located here.
Q: What are the criteria for submitting a video? A: The submission must be of positive nature relating to IBM Tivoli software. If a third party software is highlighted it must show integration with a Tivoli product. The entry must be at least 2.5 minutes but no more then 10 minutes and can't be larger then 1GB. The acceptable formats are Windows Media Video (.WMV), .AVI (windows), .MOV (mac), .MP4 (ipod/psp), .MPEG, .FLV (adobe flash)
Q: What are the contest dates? A: Starting NOW through August 16, 2010 videos can be submitted through the Global Tivoli User Community website. Winners of the contest will be announced on September 21, 2010.
Q: Who will be judging? A: Three parties will be involved in the judging: 1)The Global Tivoli User Group (GTUG) council. 2) Group Intelligence, Inc. - website vendor for the Global Tivoli User Community. 3) All members of the user community of www.tivoli-ug.org. The GTUG council will narrow the selection down to the top three videos and all members will have a chance to vote for their favorite.
For complete instructions, rules and guidelines on how to create and submit your video(s) please click here.
As the Global Tivoli User Community for IBM Tivoli I encourage you to get your video cameras out and show your IBM Tivoli pride! Happy Video Shooting!
Thanks to the many people who asked over 250+ questions on just 20
products! And a special THANK YOU to the 70+ IBM Experts who were
available for the various 12 hours to answer those great questions.
The Archive link will soon be available. Our next Ask the Experts
Online Jam session will be in early November 2010.
The Global Tivoli User Community is doing it again...Ask the Expert Online Jam session!
Do you have a question on IBM Tivoli Products?Get an answer
via the Ask the Expert Online Jam event.
Schedule it on your calendar as the 70+
IBM Tivoli Experts will be available via the "Ask the Expert
Online Jam" session for a 12 hour eventon Tuesday June 15, 2010 from 8:00am - 8:00pm Eastern Standard Time (New York)
As the Global Tivoli User Community manager for IBM, I endorse this event and ask you to participate. The "Ask the Experts Online Jam" is a valuable opportunity for the YOU to connect with 70+ real world IBM experts on a range Tivoli products. These experts, many from IBM development, are recruited to answer your questions for a concentrated period of 12 hours. (8am eastern - 8pm eastern USA)
The June 15th Ask the Experts Online Jam will included the following products:
IBM Tivoli Composite Application Manager (ITCAM) for Transactions, IBM Tivoli Monitoring (ITM), Tivoli Asset Management for IT, All IBM Maximo Asset Management products - Enterprise Asset, Change and Configuration Management Database (CCMDB), Tivoli Application Dependency Discovery Manager (TADDM),Tivoli Netcool Impact, Tivoli Netcool Performance Manager and Flow Analyser, Tivoli Netcool/OMNIbus, Tivoli Network Manager and NetVIew/d, Tivoli Access Manager (TAM), Tivoli Access Manager Enterprise Single Sign On (TAM ESSO), Tivoli Identity Manager (TIM), Tivoli Provisioning Manager, Tivoli Service Request Manager (TSRM), Tivoli Storage Manager (TSM), Tivoli Storage Manager Fastback, Tivoli Storage Productivity Center (TPC), FastBack, NetView for z/OS, OMEGAMON Here's how it works in brief: Step 1: You have a question - usually fairly technical; Step 2: You will find the expert that is best suited to answer the question by browsing for an expert by pre-defined category and product specific; Step 3: You will fill in a field on the "Ask the Experts online Jam" web application to submit the question. Step 4: You will receive an email answer to his/her questions and the Ask the Expert JAM web application is updated for other members to see. To participate in this online jam session you must be a registered member of the TUC. Please register now!
What time is the ATE Jam session? Those in the Indian Standard Time zone can begin submitting your questions at 3:30 pm IST on June 15th but they may take up to 2 hours to be answered as the experts do not begin answering questions until 8am eastern USA.
India: 3:30 pm June 15th to 5:30 am IST June 16th New York: 8:00 am to 8:00 pm EST; June 15th London: 1:00 p.m. to 1:00 am GMT; 15/16 June Sydney: 10:00 p.m. to 10:00 am 15/16 June
Come join the 1000+ user community members attending Pulse 2010 next week in Las Vegas, NV.
In a recent Newsletter communication from the Global Tivoli User Community they wanted all user community members to do the following at Pulse:
" Go to the "User Community Networking Area" - the "one stop shop": meet
people, pick up your specific user group button, update your TUC profile, learn
how to use social media, do a video/podcast When: Sunday 6:30 - 9:00;
Monday 12:00 - 8:00; Tuesday 12:00 - 6:00; Wednesday 12:00 -
4:00 Where: Expo Solution Expo Hall"
the "What is it like to be a Tivoli customer, the good, the bad and the ugly"
BoF session - Four members of the GTUG council will be the panelist for this
session along with Bill Kribbs, VP of Tivoli Support and Services who will host
the session When: Monday, February 22 from 6:00-7:00
pm Where: Conference Center room #116"
Maximo User Group meeting on Sunday or for those Italian TUC members
attend your user group meeting on Tuesday When: Sunday, Tuesday
Where: Eight Maximo User Group meetings will be from 2-5pm on
Sunday in the MGM Conference Center (see Pulse registration for complete list) and the Italian User Group meeting will be in the MGM Grand Hotel from
2-4pm on Tuesday"
"Find a User Community member" game - two members of the TUC each day will
have their pictures displayed on a poster boards throughout the conference and
the first 10 people to find them will get a prize When: Monday -
Wednesday Where: Find these members in the MGM Conference Center, in
the sessions and even in the Expo Hall"
pride for the Tivoli User Community and do a 2 minute "man on the street" video
about your user group experience and/or more First 20 people who do a
video get a nice prize Where: At the User Community Networking
Area in the Expo Solution Expo Hall When: Sunday 6:30 - 9:00; Monday
12:00 - 8:00; Tuesday 12:00 - 6:00; Wednesday 12:00 - 4:00"
As the Global Tivoli User Community Manager and Liaison to this community I encourage everyone to go to Pulse and engage in these activities.
What are you looking forward to at Pulse? Will you participate in these activities?
Pulse Is Coming!!!!!
Author: David Murray, President of the
Carolinas TUG and member of the Global Tivoli
User Group council
The end of February we have the chance to
attend Pulse which is the IBM Tivoli
technical conference. This is an exciting
opportunity to meet and talk to the Tivoli
leadership as well as find out the direction
of the Tivoli portfolio. Pulse is also a
great opportunity to see other companies
present on their implementations of the
Tivoli portfolio along with many discussions
on best practices and gotchas. These
presentations and discussions can be very
helpful for any company that ventures into
the Service Management arena. Seeing what
other companies have done and the successes
they have had can greatly influence the
success of any company starting down this
road. Another great opportunity is the
networking of Service Management
professionals that will be there. I have
developed many friendships that I still stay
in touch with over the many years. I believe
that any company would find value in
attending Pulse and all that goes on at the
Following Pulse the GTUG council will have
it's yearly face to face meeting. The GTUG
council works all year long on behalf of the
user groups worldwide. However this meeting
is an intense two day meeting to help provide
direction and resolve users concerns for
basically the entire Tivoli portfolio. We
discuss the requirements that we have
undertaken as well as meeting with the Tivoli
leadership to help make the Tivoli products
more functional, productive, and profitable.
I highly recommend that at your next user
group meeting you reach out to your GTUG
representative to get an update on the
proceedings. If you have questions please
don't hesitate to contact us at firstname.lastname@example.org
. We work hard to make Tivoli products better
and as always appreciate your input.
Why are you attending Pulse? Please share your thoughts.
Meet me at Pulse as I'll be "hanging out" at the User Community Networking Area in the EXPO Solution Center. Come join other user community members as we network.
2009 ended with a HUGE milestonewith the addition of on-line networkingwhere members/prospects can connect with other members; which also features the ability to view and receive information based on your interests.
Now people don't have to wait until a local or virtual user group meeting to find, meet or connect with people just like themselves; they can do it through the Global Tivoli User Group website. In addition,the user group community also announced its focus on community-generated videos with its now "Community Video Gallery".
As the Global Tivoli User Community Manager and IBM liaison to this community, I strongly suggest that you make 2010 a successful year by joining the Global Tivoli User Community to start networking with the over 600+ people who have opted-in to have their public profile available for networking. Even better yet, join us at the Pulse 2010 conferenceFebruary 21-24 in Las Vegas at the User Community Networking Area in the EXPO solution center where you can meet up with other members and more. By the way...many of our user community members are a part of the 300 client presenters so come support them and hear your peers share their success stories.
Your turn to talk and share.... Have you had a community networking success story of 2009 that you'd like to share? Let me know your thoughts.
As someone who works on communications to Business Partners for IBM Software Group, I always enjoy working on the communications in support of the annual IBM Tivoli Business Partner Awards...especially when it is such an exciting time to be an IBM Business Partner. Even more exciting if you sell IBM Software.And if you sell Tivoli Software, then you really have it made!
With all the exciting announcements coming for IBM Software Business Partners in January you have lots to look forward to in 2010 (hopefully you are getting word on the virtual event on January 25th about how we’ll be working together “Driving Opportunities, Delivering Value in the New Decade!”).What better way to get 2010 off to great start than by nominating yourself for IBM Tivoli 2010 Businesses Partner Award?
Take this chance to celebrate all your hard work and success over the last year.Nominations for the IBM Tivoli 2010 Business Partner Awards are being accepted through January 15, 2010.We want to be sure you have the opportunity to tell us your story.Give yourself a chance to be recognized by demonstrating your excellence in delivering impressive business value solutions to our clients based on your integrations with Tivoli Software. Winners and finalists will be announced and celebrated at the IBM Tivoli Business Partner Summit during the Pulse 2010 event on Sunday, February 21, 2010.
Check out the excitement from last year’s award presentation
This could be you!
Imagine being able to attend Pulse - where there will be thousands of customers, industry experts, analysts, your peers, IBMers, etc - and being able to stand out as an award winner or finalist.You can then promote that success all year long!In addition, you’ll get a nice trophy, recognition from Top Tivoli Executives at the Tivoli Business Partner Summit General Session, and complimentary admission to the 2011 Pulse event.