I’ve had the pleasure of working closely with the BigFix team in the last
few months as they join the IBM family. While discussing his podcast series, Beyond the Perimeter, I took the
opportunity to interview Amrit Williams, CTO of BigFix.
Question: Can you tell us a little bit about BigFix?
Amrit: BigFix is a leading global provider of
high-performance systems and security management software for enterprise
companies. The BigFix unified management platform provides real-time visibility
and control through a single infrastructure, single agent and single console
for systems life cycle management, endpoint protection, security configuration
and vulnerability management.
BigFix is based on a revolutionary architecture that distributes management
intelligence and responsibility directly to the computing devices themselves.
This architecture makes BigFix radically faster, more accurate, scalable, and
more adaptive than traditional management solutions.
BigFix solutions enable customers to securely
manage their global IT infrastructures faster, more accurately, resulting in
improved governance, control, visibility and business agility.
Question: Why did IBM
acquire BigFix? How does it fit into IBM’s product portfolio?
Amrit: IBM and BigFix are a great fit. The
product portfolios are very complementary, the strategy and vision are well
aligned and the companies’ respective values and focus will drive greater
innovation to the market
Product and market
--BigFix offers best
in class endpoint management (PCs, laptops, and distributed servers) that
extends the IBM portfolio, enabling their smarter computing vision from the
data center to endpoints anywhere in the world.
portfolios are very complementary, as demonstrated by the many joint customers
we successfully serve today.
Strategy and vision
--We share a common
vision for delivering automated service
management and security and
operational convergence to our customers worldwide.
--IBM intends to
continue to evolve the rich capabilities of the BigFix platform and to
innovate, integrate, and expand the combined solutions to address a broader set
of market requirements than ever before.
Company values and
--We share similar
ideals and value around integrity and innovation.
--We both have a
workforce that is provisioned and dedicated to solving the problems of the
largest and most sophisticated enterprise environments in the world.
BigFix is part of the Tivoli automation and
service delivery portfolio, but we should all be excited about the
opportunities for BigFix to add value throughout IBM.
Can you explain how BigFix is different from other vendors in the market?
Conventional solutions rely on highly complex servers that
must be in constant communication with numerous endpoint agents, receiving
configuration and state data and transmitting instructions and content. This
resource-intensive, high-overhead approach is not acceptable in today’s highly
distributed, occasionally connected endpoint environment. The BigFix Unified
Management Platform relies on a single intelligent agent that acts autonomously
based on policies distributed asynchronously, wherever endpoints happen to be,
on virtually any network, over virtually any link. When an endpoint drifts out
of compliance with policy, the BigFix agent automatically and immediately
remediates the issue, ensuring continuous compliance—even if the endpoint is
not connected to a corporate network.
The BigFix Unified Management Platform provides 18 IT
management solutions, including security configuration and vulnerability
management, using a single server, console and agent. BigFix is highly
scalable, with a single server managing up to 250,000 endpoints, and works on a
wide variety of platforms including Windows, Mac, UNIX, Linux and virtual
operating systems. Competitive solutions require multiple agents per endpoint,
scores of servers, and incur total costs of ownership orders of magnitude
higher than BigFix.
BigFix also provides what is considered high-performance
systems and security management. These high-performance attributes include:
Blazing Speed: Real-time control to effect
change of thousands of granular computer properties 100 times faster than
Extreme Productivity: Full control of all computing
assets performing the work of multiple administrators using legacy
Pervasive Visibility and Control:Up-to-the-minute visibility of the most granular computer
properties across our entire computing infrastructure
Massive Scalability: A single BigFix server can
manage over 250,000 computing devices - more than 20 times that of
traditional, legacy solutions
Revolutionary Economics:A single infrastructure, single console, single agent architecture
combined with the ability to address multiple domains provides the lowest
TCO in the industry
Question: What benefits can customers
expect from the acquisition?
Amrit: In addition to what has already been mentioned,
customers should expect to see BigFix integrate with a wide set of IBM
solutions. The benefit from a highly integrated set of technologies that enable
an organization to become more efficient, improve productivity and lower costs
will help organizations rationalize disparate technologies through convergence,
consolidation and automation, enabling focus on higher value activities.
The Global Tivoli User Community is hosting it's 2nd Ask the Expert Online Jam session for 2010!
Do you have questions on IBM Tivoli Products?Get an answer via the Ask the Expert Online Jam event.
Mark the date: Tuesday November 9, 2010
69+ IBM Tivoli and Maximo Experts, many from development and support will be available via the "Ask the Expert Online Jam" session this 12+ hour event.NEW for this session: the question tool will be available for submitting questions to the experts starting at 11pm ET on Monday, November 8th, 2010 (answers will be inputed into the tool after 8AM ET on Tuesday, November 9)
The November 9th Ask the Experts Online Jam will included the following products: IBM Tivoli Monitoring (ITM), Tivoli Asset Management for IT, All IBM Maximo Asset Management products - Enterprise Asset, Change and Configuration Management Database (CCMDB) , NetView for z/OS, OMEGAMON, Service Management & Cloud, Tivoli Access Manager (TAM), Tivoli Access Manager Enterprise Single Sign On (TAM ESSO), Tivoli Application Dependency Discovery Manager (TADDM), Tivoli Identity Manager (TIM), Tivoli Netcool Impact, Tivoli Netcool Performance Manager and Flow Analyzer, Tivoli Netcool/OMNIbus , Tivoli Network Manager and Net View/d, Tivoli Productivity Center, Tivoli Provisioning Manager, Tivoli Service Request Manager (TSRM) , Tivoli Storage Manager (TSM), , Tivoli Storage Manager (TSM) FastBack,Tivoli System Automation, Tivoli Workload Scheduler(TWS). Here's how it works in brief: Step 1: You have a question - usually technical; Step 2: You will find the expert that is best suited to answer the question by browsing for an expert by pre-defined category and product specific; Step 3: You will fill in a field on the "Ask the Experts online Jam" web application to submit the question. Step 4: You will receive an email answer to your question and the Ask the Expert JAM web application is updated for other members to see.
To participate in this online jam session you must be a registered member of the TUC. Please register now!
What time is the ATE Jam session?
Americas -----> Eastern USA- Tuesday, November 9, 2010 at 8:00 AM - 8:00 PM
Australia ------>Melbourne (Australia- Victoria) Tuesday, November 9, 2010 at 3:00PM - November 10, 2010 at 12:00 Noon
India ------> Mumbai (India- Maharashtra) Tuesday, November 9, 2010 at 9:30 AM - 9:30 PM
UK ------>London (U.K. - England) Tuesday, November 9, 2010 at 8:00 AM - 8:00 PM
To accommodate the Australian, Indian and Europena time zones the ATE tool will open up 9 hours early. However, the ATE Experts will not begin answering question until 8AM Eastern USA time. You will need to allow for up to 12 hours to begin receiving answers to your questions.
Got a question on IBM Tivoli Products? Get an answer via the Ask the Expert Online event.
75+ IBM Tivoli Experts will be available via the "Ask the Expert Online Jam" session for a 12 hour event this Thursday, November 12th from 8:00am - 8:00pm Eastern Standard Time (New York) This incredible event, hosted by the Global Tivoli User Community will allow clients, prospects and more to ask questions of IBM Experts on 30+ products online via an application tool hosted on www.tivoli-ug.org
As the Global Tivoli User Community manager, I've supported two other Ask the Expert Online Jam sessions which produced excellent results and archives for both the person asking the questions and IBM. If you have questions for our IBM experts this event is for you.
How does it work? Step 1: Think of a question - can be fairly technical Step 2: Go to http://www.tivoli-ug.org/ate/public/ for the web application Step 3: View a page of topics/products to select from Step 4: Find the expert that is best suited to answer the question by browsing for an expert list by the pre-defined category and product/solution; Step 5: Fill-in the question field and submit the question. Step 6: Receive an email answer to your question and the Ask the Expert JAM web application is updated for other people to see.
To participate in this online jam session you need to be a registered member of the Tivoli User Community, so please register now!
Don't know what kind of questions to ask?Click here for more information and to view the archives from previous Ask the Expert Online Jam sessions.
What products/topics will be offered? Datacenter Management tools: IBM Tivoli Monitoring, IBM Tivoli Composite Application Manager for Transactions and WebSphere/J2EE, Tivoli Application Dependency Discovery Manager, Tivoli Provisioning Manager, Tivoli Service Request Manager, Network, Service Assurance and Events: Tivoli Netcool Impact, Tivoli Netcool Performance Flow Analyzer, Tivoli Netcool Performance Manager, Tivoli Netcool/OMNIbus, Tivoli network Manager, Tivoli Network Manager (Precision and NetView/d), Asset Management: Asset Management for IT and Enterprise, Enterprise Asset Management Trends and IBM Maximo Industry Solutions, Security: Tivoli Access Manager, Tivoli Identity Manager, Tivoli Federated Identity Manager, Tivoli Enterprise Acces Manager Single Sign On, Tivoli Compliance Insight Manager, Tivoli Directory Server, Tivoli Key Lifecycle Manager, Tivoli Security Information and Event Manager, Tivoli Security Policy Manager, Storage: Tivoli Storage Flash Copy Manager on AIX and Windows, Tivoli Storage Manager, Tivoli Storage Productivity Center, Tivoli Storage Mangaer (TSM) Fastback, z/OS: Netview for z/OS, OMEGAMON, Tivoli Security for Systems z: Tivoli zSecure Suite
Click here for more information Get your questions ready and join us on Thursday, November 12th for this online event here: www.tivoli-ug.org
As someone who works on communications to Business Partners for IBM Software Group, I always enjoy working on the communications in support of the annual IBM Tivoli Business Partner Awards...especially when it is such an exciting time to be an IBM Business Partner. Even more exciting if you sell IBM Software.And if you sell Tivoli Software, then you really have it made!
With all the exciting announcements coming for IBM Software Business Partners in January you have lots to look forward to in 2010 (hopefully you are getting word on the virtual event on January 25th about how we’ll be working together “Driving Opportunities, Delivering Value in the New Decade!”).What better way to get 2010 off to great start than by nominating yourself for IBM Tivoli 2010 Businesses Partner Award?
Take this chance to celebrate all your hard work and success over the last year.Nominations for the IBM Tivoli 2010 Business Partner Awards are being accepted through January 15, 2010.We want to be sure you have the opportunity to tell us your story.Give yourself a chance to be recognized by demonstrating your excellence in delivering impressive business value solutions to our clients based on your integrations with Tivoli Software. Winners and finalists will be announced and celebrated at the IBM Tivoli Business Partner Summit during the Pulse 2010 event on Sunday, February 21, 2010.
Check out the excitement from last year’s award presentation
This could be you!
Imagine being able to attend Pulse - where there will be thousands of customers, industry experts, analysts, your peers, IBMers, etc - and being able to stand out as an award winner or finalist.You can then promote that success all year long!In addition, you’ll get a nice trophy, recognition from Top Tivoli Executives at the Tivoli Business Partner Summit General Session, and complimentary admission to the 2011 Pulse event.
Being physically teleported from your office to a meeting or another location is not yet possible in our world as our friends through the American movie "Star Trek", have been able to do for years; however, the next best thing would be to have a meeting "beemed up to you" virtually.
We are all busy and traveling to a local meeting can be time consuming. My experience is that virtual meetings saves time, is structured, simple and yet it can be the best 60-90 minutes of your day. One of the greatest assets we have is the knowledgewe gain through the various tools and resources to us. One of those resources is the Global Tivoli User Community. If you are looking to get information, connect with others and make your views be heard then why don't you join a virtual user group. These groups, some of which are brand new, meet periodically through out the year via a conference call and the web to gain knowledge and exchange information.
Some of these virtual groups will be meeting within the next week so sign up today so you too can have the user group meeting "beamed up to you" . You journey with the user groups may expand beyond these virtual user gorups so check out the complete list of all user groups.
Do you have thoughts on virtual user groups? Have you attended one of these virtual user groups? Share with me your story.
Yesterday, I was among 150 other IBMers at the "Tour of Tivoli" at the IBM site in Tucson (see photos). Hosted by Laura Sanders, VP of IBM Tivoli Development, the Tour provided demos of Tivoli Service Management technologies that "make sure our customers can deliver what they said they’d deliver within the time and cost they said they could deliver it," as Laura says.
Basically, the tour functioned as an internal state of the union talk where Laura reaffirmed the vision of Tivoli to lead in the Service Management industry by delivering innovative solutions for building and managing a Dynamic Infrastructure that strongly contributes to IBM's initiative to build a smarter planet.
The activities of the day reinforced this vision in very concrete ways by providing educational sessions and product demos of how Tivoli technologies directly contribute to building a dynamic infrastructure and smarter planet. The scope of the demos covered asset management, storage, security, business resiliency, energy efficiency, information architecture, quality assurance, integration, cloud computing, and virtualization.
The vice presidents of development on Laura's team each developed very creative videos explaining the scope and mission of their organization. Dabbling in edutainment, they used concepts from James Bond, Who Wants to Be a Millionaire, American Idol, the Geico Gecko, and Johnny Cash to compete for best video. They were all hilarious and very educational at the same time.
Many IBMers tweeted about the experience using the #tivtour hashtag. See the Twitter Search for #tivtour on Twazzup for a running stream of related tweets and photos. The Tivoli Tour runs at many IBM locations this week and in Brazil on May 29. So you can expect to see more Twitter conversations in the near future. You can view a combined pool of photos across the various geographic locations by viewing the Tour of Tivoli 2009 group on Flickr.
I particularly enjoyed the tour because I had a chance to visit with Raj Subramaniam (@ibmstorage on Twitter) and speak with IBM Distinguished Engineer Tom Clark, the Chief Architect of IBM Storage Software, about future innovative storage solutions that will address cloud computing, dynamic information architectures, and the use of new solid state disk technologies. I also had a chance to get a sneak preview of IBM storage archiving solutions that will hit the market in the near future. I could tell you more, but then I'd have to kill you. ;)
While I was in Tucson, I also had the opportunity to interview two IBM experts on solutions they were demoing:
The Global Tivoli User Community is doing it again...Ask the Expert Online Jam session!
Do you have a question on IBM Tivoli Products?Get an answer
via the Ask the Expert Online Jam event.
Schedule it on your calendar as the 70+
IBM Tivoli Experts will be available via the "Ask the Expert
Online Jam" session for a 12 hour eventon Tuesday June 15, 2010 from 8:00am - 8:00pm Eastern Standard Time (New York)
As the Global Tivoli User Community manager for IBM, I endorse this event and ask you to participate. The "Ask the Experts Online Jam" is a valuable opportunity for the YOU to connect with 70+ real world IBM experts on a range Tivoli products. These experts, many from IBM development, are recruited to answer your questions for a concentrated period of 12 hours. (8am eastern - 8pm eastern USA)
The June 15th Ask the Experts Online Jam will included the following products:
IBM Tivoli Composite Application Manager (ITCAM) for Transactions, IBM Tivoli Monitoring (ITM), Tivoli Asset Management for IT, All IBM Maximo Asset Management products - Enterprise Asset, Change and Configuration Management Database (CCMDB), Tivoli Application Dependency Discovery Manager (TADDM),Tivoli Netcool Impact, Tivoli Netcool Performance Manager and Flow Analyser, Tivoli Netcool/OMNIbus, Tivoli Network Manager and NetVIew/d, Tivoli Access Manager (TAM), Tivoli Access Manager Enterprise Single Sign On (TAM ESSO), Tivoli Identity Manager (TIM), Tivoli Provisioning Manager, Tivoli Service Request Manager (TSRM), Tivoli Storage Manager (TSM), Tivoli Storage Manager Fastback, Tivoli Storage Productivity Center (TPC), FastBack, NetView for z/OS, OMEGAMON Here's how it works in brief: Step 1: You have a question - usually fairly technical; Step 2: You will find the expert that is best suited to answer the question by browsing for an expert by pre-defined category and product specific; Step 3: You will fill in a field on the "Ask the Experts online Jam" web application to submit the question. Step 4: You will receive an email answer to his/her questions and the Ask the Expert JAM web application is updated for other members to see. To participate in this online jam session you must be a registered member of the TUC. Please register now!
What time is the ATE Jam session? Those in the Indian Standard Time zone can begin submitting your questions at 3:30 pm IST on June 15th but they may take up to 2 hours to be answered as the experts do not begin answering questions until 8am eastern USA.
India: 3:30 pm June 15th to 5:30 am IST June 16th New York: 8:00 am to 8:00 pm EST; June 15th London: 1:00 p.m. to 1:00 am GMT; 15/16 June Sydney: 10:00 p.m. to 10:00 am 15/16 June
One of the hottest topics at the IBM Pulse conference in February this year was IBM's acquisition of Intelliden,
a leading provider of network automation software solutions. I asked
Alan Black, President and CEO of Intelliden, for an interview to learn more
about the reasoning and benefits behind the new IBM and Intelliden
Question: Can you tell us a little bit about the history of Intelliden? Alan: Intelliden
is a leading provider of Intelligent Network Automation software
solutions for heterogeneous network devices like routers, switches and
hubs. Intelliden’s solutions are critical for organizations that depend
on their network such as service providers, enterprises and government
& defense institutions. Our customers including leading
organizations such as BT, Cbeyond, Scotia Capital, Telecom Italia,
Telefonica, TELUS and VISA. Intelliden was founded
in 2000 and was one of the first companies to provide software-based
products for network configuration management. We also pioneered the
technology for standardizing device configurations into XML schemas
called SmartModels™ that provide an unprecedented level of visibility,
automation and control of multi-vendor network devices. Today
Intelliden’s solutions enable customers to manage the change lifecycle
of next generation networks including discovery, security and control,
configuration and change management, compliance, provisioning and
software upgrades. We support a broad range of network vendors
including Acme Packet, Alcatel Lucent, Arris, Brocade, Ciena, Cisco,
Exterme, Juniper, Motorola, Nortel and Tellabs.
Question: Why did IBM acquire Intelliden? How does it fit into IBM’s product portfolio? Alan:
Analysts estimate that more than 60% of network outages are caused by
manual configuration errors, and 80% of security breaches arise from
noncompliant devices. A typical organization is
managing an increasingly complex and ever changing network
infrastructure. Companies are managing a virtualized computing layer
that more than ever relies on the network. In Intelliden, IBM saw a great fit with its Tivoli portfolio for integrated service management.
This acquisition enables IBM to provide a world-class solution for
network lifecycle management. This spans all the FACPS functions --
fault, configuration, accounting and audit, performance and security.
Intelliden also enables IBM to provide an integrated solution for
managing the data center infrastructure including applications,
servers, storage and network.
Question: Can you tell me how Intelliden is different from other vendors in the market? Alan: There are several ways in which Intelliden is different from other vendors in the market place. Just to name a few... The
first is network accuracy and control. Every change made through
Intelliden’s SmartModel mode is syntactically and semantically correct
and based on the real-time configuration state of the devices. So
Intelliden won’t let you break the network. Other script-based
solutions make configuration changes on a "fire and forget"
or anticipatory basis, which cannot guarantee accuracy. Also unlike
other solutions, Intelliden can also provide granular device access
down to the specific part of the configuration, which means you can
tightly control who can make which changes. Intelliden also provides
non-disruptive roll back ability, which means that if you need to get
the device back to an older configuration state, you don’t need to send
the entire configuration file to the device, which leads to device
reboot; you can simply send the specific "un do" commands to
get the device back to the necessary state. Together these capabilities
provide much greater level of control and up-time than available from
The second differentiator is
Intelliden’s comprehensive automation capabilities for a variety of
skill sets (e.g., from a novice operator to an expert engineer) and
needs (e.g., ad-hoc configurations, frequent template based changes).
Intelliden also has the most comprehensive network compliance
capabilities in the market.
The third is the area
of security and compliance that is becoming increasingly important in
the network and IT domains. Intelliden provides powerful capabilities
in this area. You can create a broad range of network configuration
policies to enforce regulatory mandates, security guidelines,
operational and engineering standards. This results in a more
predictable and consistent network performance.
finally, I'd say scalability. Intelliden has thought long and hard
about the scalability requirements of network-driven organizations.
Our solutions can scale along multiple dimensions: small to large
configurations with up to million lines; a few hundred to hundreds of
thousands of devices; and a few thousand to millions of transactions and
policy checks to name a few.
Question: What benefits can customers expect from the acquisition? Alan: As mentioned earlier, Intelliden complements existing IBM’s Tivoli portfolio for network &
IT operations very well. Through this acquisition, customers get
world-class IT service management and data center automation solutions
backed by IBM’s worldwide customer support, services and business
Question: What can we expect to see happen in the near and long term future? Alan:
Customers can expect to see tighter integration of Intelliden’s
products with IBM Tivoli portfolio to unlock the benefits mentioned
earlier. Intelliden will continue to evolve the rich capabilities of
and deliver enhanced value through integration with solutions such as
Netcool Omnibus and Tivoli Network Manager by improving client time to
value, and adding globalization and additional language support. IBM
also plans to continue to invest in Intelliden’s products to deliver
functional enhancements and additional device support.
Intelliden’s business partners already belong to the IBM Business
Partner program, so you can expect their continued consultation,
fulfillment and support. Building on IBM's tradition of client success
and satisfaction, Intelliden plans to continue to deliver customer
support services by leveraging IBM’s extensive global support
resources. We are excited to be part of the IBM team to raise the bar by
delivering the industry’s most advanced IT service management solutions. ----- This
is the first of a series of interviews to come on the Intelliden
acquisition. As Alan mentions, exciting plans are in the works to
integrate Intelliden with other IBM solutions, so I'd like to
investigate how Intelliden will work with Netcool and some of our other
products. More to come. In the meanwhile, you can learn more from this Webcast on "Intelligent Network Automation: Control, Manage and Scale Your Network."
----------------- TADDM v7.2 beta program
IBM is looking for volunteers for the TADDM v7.2 beta program. Are you
a customer or IBM Business Partner who would like to install the beta
code in your test environment and provide feedback to development on
the new release? IBM will provide you with beta code, draft
documentation, education via web conferences on new features, and
support via an on-line discussion forum.
You could be a winner of an Apple iPad, or an Apple iTouch, or an Apple iPod Nano, or $100 or $50 cash just by creating a video on either how your IBM Tivoli software product(s) have either helped you solve a problem, or improve performance or deliver business value.
The Global Tivoli user Community is hosting the "IBM Tivoli software Products Rock" video contest and YOU can be apart of the newest trend of creating your own video(s).
Are you interested but don't know how to start? Read these questions and answers to find out more:
Q: What kind of video can I create? A: You can do either an Interview style video, a Technical Presentation video or a Product Tutorial video. You can find an interview style guide, some hints and tips along with a link to FREE Camtasia video software located here.
Q: What are the criteria for submitting a video? A: The submission must be of positive nature relating to IBM Tivoli software. If a third party software is highlighted it must show integration with a Tivoli product. The entry must be at least 2.5 minutes but no more then 10 minutes and can't be larger then 1GB. The acceptable formats are Windows Media Video (.WMV), .AVI (windows), .MOV (mac), .MP4 (ipod/psp), .MPEG, .FLV (adobe flash)
Q: What are the contest dates? A: Starting NOW through August 16, 2010 videos can be submitted through the Global Tivoli User Community website. Winners of the contest will be announced on September 21, 2010.
Q: Who will be judging? A: Three parties will be involved in the judging: 1)The Global Tivoli User Group (GTUG) council. 2) Group Intelligence, Inc. - website vendor for the Global Tivoli User Community. 3) All members of the user community of www.tivoli-ug.org. The GTUG council will narrow the selection down to the top three videos and all members will have a chance to vote for their favorite.
For complete instructions, rules and guidelines on how to create and submit your video(s) please click here.
As the Global Tivoli User Community for IBM Tivoli I encourage you to get your video cameras out and show your IBM Tivoli pride! Happy Video Shooting!
Submitted by: Richard Whybrow from a major car rental company provides a glimpse of his IBM Tivoli Storage Manager (TSM) setup, operation, plus Help Desk Services Infrastructure and Systems Management.
Submitted by: Michelle Varner.A business man is making a sales call to demonstrate the value add that Tivoli products bring to a business, but has also brought along a few friends to demonstrate how those products rock.
Submitted by: Nathan Cable. This 10 minute how-to video will show you how to install the TSM backup client on a RedHat Enterprise Linux server, complete with GUI and service-based scheduler. Targeted at TSM admins who may not have extensive Linux experience, or Linux admins new to TSM.
Take a few moments to view the videos and vote for your favorite. To vote you'll need to be a member of the Global Tivoli User Community. If you are not a member already, free membership is only 2 minutes away from your ability to vote for your favorite. Become a member today by clicking here.
Voting privileges are available until November 16th. Winners will be announced on November 23, 2010.
The grand prize winner will receive an iPad so be apart of history and vote today!
Pulse Is Coming!!!!!
Author: David Murray, President of the
Carolinas TUG and member of the Global Tivoli
User Group council
The end of February we have the chance to
attend Pulse which is the IBM Tivoli
technical conference. This is an exciting
opportunity to meet and talk to the Tivoli
leadership as well as find out the direction
of the Tivoli portfolio. Pulse is also a
great opportunity to see other companies
present on their implementations of the
Tivoli portfolio along with many discussions
on best practices and gotchas. These
presentations and discussions can be very
helpful for any company that ventures into
the Service Management arena. Seeing what
other companies have done and the successes
they have had can greatly influence the
success of any company starting down this
road. Another great opportunity is the
networking of Service Management
professionals that will be there. I have
developed many friendships that I still stay
in touch with over the many years. I believe
that any company would find value in
attending Pulse and all that goes on at the
Following Pulse the GTUG council will have
it's yearly face to face meeting. The GTUG
council works all year long on behalf of the
user groups worldwide. However this meeting
is an intense two day meeting to help provide
direction and resolve users concerns for
basically the entire Tivoli portfolio. We
discuss the requirements that we have
undertaken as well as meeting with the Tivoli
leadership to help make the Tivoli products
more functional, productive, and profitable.
I highly recommend that at your next user
group meeting you reach out to your GTUG
representative to get an update on the
proceedings. If you have questions please
don't hesitate to contact us at firstname.lastname@example.org
. We work hard to make Tivoli products better
and as always appreciate your input.
Why are you attending Pulse? Please share your thoughts.
Meet me at Pulse as I'll be "hanging out" at the User Community Networking Area in the EXPO Solution Center. Come join other user community members as we network.
Everyone wants one....the iPad is the hottest technology today and you too have a chance to win it for FREE.
You ask HOW?
All you have to do is enter the IBM Tivoli Software Products Rock Video contest, by producing an Interview style, Technical presentation or Product tutorial video that is no less then 2.5 minutes and less then 1GB showing Tivoli products in a positive light. Read the contest rules here.
The contest ends on Friday, October 29th so don't delay!
Check out this fun and playful video submission.....
You could be the winner of the contest and win an Apple iPad too! So don't delay and plan today.
As the Global Tivoli User Community manager I'd like to know if you plan on producing a video. With only a handful of submissions right now you have a greater chance of winning an iPad, iTouch, iPad Nano and other great prizes.
Hello, I’m Lisa Jensen, an IBM Worldwide Channel Sales Manager for Tivoli. I’m happy to join the IBM Tivoli Software Blog team and will be providing regular posts on IBM Business Partner topics. One of the hottest topics in the Business Partner community right now is the upcoming IBM Tivoli Business Partner Summit on Sunday, February, 21, 2010 in Las Vegas, Nevada. My team is working hard to put lots of exciting plans together in preparation for this event. I’ve attended Pulse the last two years, and I know you’re going to love it and I hope to see you there!
If you’re an IBM Tivoli Business Partner why attend Pulse?
Pulse 2010 will attract more than 5,000 attendees in an environment perfect
for building deeper relationships, developing new leads and expanding
into new markets.
Participate in the exclusive Business Partner Summit on Sunday with more compelling content and sessions than ever before!
Become a thought leader by taking advantage of the opportunity to speak in front of customers by answering the call for speakers by November 20th. To increase the chances of your abstract being accepted, you need to co-present with a customer and include that in your abstract. The nomination form is located on the Pulse
Take advantage of becoming an exhibitor to get your company exposure to thousands of attendees. We are now offering stress-free exhibiting with all-inclusive, specially priced “Turnkey” Exhibitor pedestals. Expo hours have been extended to 20.5 hrs with 7 hrs of dedicated EXPO time. All Lunches and breaks are strategically located within the EXPO hall.
We have a new Pulse 2010 track: a new Service Management for Midsized Businesses track will attract midsized business clients, IBM Business Partners and IBM experts to discuss best practices, examples and implementation experiences. You and your clients can learn how service management can help solve IT problems and generate value for a midsized business.
Here’s a video, of one of our Business Partners, Lighthouse Security Group, who took advantage of the Expo last year and also won a Tivoli Business Partner Award! It’s not too late for you to submit a nomination for the IBM Tivoli 2010 Business Partner Awards.