The Global Tivoli User Community is doing it again...Ask the Expert Online Jam session!
Do you have a question on IBM Tivoli Products?Get an answer
via the Ask the Expert Online Jam event.
Schedule it on your calendar as the 70+
IBM Tivoli Experts will be available via the "Ask the Expert
Online Jam" session for a 12 hour eventon Tuesday June 15, 2010 from 8:00am - 8:00pm Eastern Standard Time (New York)
As the Global Tivoli User Community manager for IBM, I endorse this event and ask you to participate. The "Ask the Experts Online Jam" is a valuable opportunity for the YOU to connect with 70+ real world IBM experts on a range Tivoli products. These experts, many from IBM development, are recruited to answer your questions for a concentrated period of 12 hours. (8am eastern - 8pm eastern USA)
The June 15th Ask the Experts Online Jam will included the following products:
IBM Tivoli Composite Application Manager (ITCAM) for Transactions, IBM Tivoli Monitoring (ITM), Tivoli Asset Management for IT, All IBM Maximo Asset Management products - Enterprise Asset, Change and Configuration Management Database (CCMDB), Tivoli Application Dependency Discovery Manager (TADDM),Tivoli Netcool Impact, Tivoli Netcool Performance Manager and Flow Analyser, Tivoli Netcool/OMNIbus, Tivoli Network Manager and NetVIew/d, Tivoli Access Manager (TAM), Tivoli Access Manager Enterprise Single Sign On (TAM ESSO), Tivoli Identity Manager (TIM), Tivoli Provisioning Manager, Tivoli Service Request Manager (TSRM), Tivoli Storage Manager (TSM), Tivoli Storage Manager Fastback, Tivoli Storage Productivity Center (TPC), FastBack, NetView for z/OS, OMEGAMON Here's how it works in brief: Step 1: You have a question - usually fairly technical; Step 2: You will find the expert that is best suited to answer the question by browsing for an expert by pre-defined category and product specific; Step 3: You will fill in a field on the "Ask the Experts online Jam" web application to submit the question. Step 4: You will receive an email answer to his/her questions and the Ask the Expert JAM web application is updated for other members to see. To participate in this online jam session you must be a registered member of the TUC. Please register now!
What time is the ATE Jam session? Those in the Indian Standard Time zone can begin submitting your questions at 3:30 pm IST on June 15th but they may take up to 2 hours to be answered as the experts do not begin answering questions until 8am eastern USA.
India: 3:30 pm June 15th to 5:30 am IST June 16th New York: 8:00 am to 8:00 pm EST; June 15th London: 1:00 p.m. to 1:00 am GMT; 15/16 June Sydney: 10:00 p.m. to 10:00 am 15/16 June
You could be a winner of an Apple iPad, or an Apple iTouch, or an Apple iPod Nano, or $100 or $50 cash just by creating a video on either how your IBM Tivoli software product(s) have either helped you solve a problem, or improve performance or deliver business value.
The Global Tivoli user Community is hosting the "IBM Tivoli software Products Rock" video contest and YOU can be apart of the newest trend of creating your own video(s).
Are you interested but don't know how to start? Read these questions and answers to find out more:
Q: What kind of video can I create? A: You can do either an Interview style video, a Technical Presentation video or a Product Tutorial video. You can find an interview style guide, some hints and tips along with a link to FREE Camtasia video software located here.
Q: What are the criteria for submitting a video? A: The submission must be of positive nature relating to IBM Tivoli software. If a third party software is highlighted it must show integration with a Tivoli product. The entry must be at least 2.5 minutes but no more then 10 minutes and can't be larger then 1GB. The acceptable formats are Windows Media Video (.WMV), .AVI (windows), .MOV (mac), .MP4 (ipod/psp), .MPEG, .FLV (adobe flash)
Q: What are the contest dates? A: Starting NOW through August 16, 2010 videos can be submitted through the Global Tivoli User Community website. Winners of the contest will be announced on September 21, 2010.
Q: Who will be judging? A: Three parties will be involved in the judging: 1)The Global Tivoli User Group (GTUG) council. 2) Group Intelligence, Inc. - website vendor for the Global Tivoli User Community. 3) All members of the user community of www.tivoli-ug.org. The GTUG council will narrow the selection down to the top three videos and all members will have a chance to vote for their favorite.
For complete instructions, rules and guidelines on how to create and submit your video(s) please click here.
As the Global Tivoli User Community for IBM Tivoli I encourage you to get your video cameras out and show your IBM Tivoli pride! Happy Video Shooting!
Tivoli Endpoint Manager, Built on BigFix Technology
Smarter, Faster, Endpoint Management!
you manage thousands of endpoints on multiple platforms from the same console?
Do you know exactly what assets you have at all times, understand who, how and
why are people using them? Can you distribute software and fixes to each of
them, maintain control and compliance reports for roaming equipment while at
the same time reduce the amount of energy your endpoints consume?
On February 1st, IBM announced the availability of
the new, IBM Tivoli Endpoint
Manager, for managing and securing physical and virtual endpoints.Built on BigFix technology, Tivoli Endpoint Manager
combines endpoint and security management into a single solution that
enables companies to see and manage virtually all endpoints — servers,
desktops, roaming laptops, and specialized equipment such as point-of-sale
devices, ATMs and self-service kiosks.
Value to Customers: Continuous Visibility and Control for
IT organizations are constantly seeking ways to manage
complexity and reduce costs, while providing services to end users that
increase productivity and business efficiencies.IBM
Tivoli Endpoint Manager, built on BigFix technology, contributes to those
goals – by allowing clients to consolidate previously disparate functions and
processes in endpoint management and security to maximize efficiencies, reduce
risk and costs and provide quality services to end users no matter how
distributed or complex the environment.
Tivoli Endpoint Manager delivers value from the smallest of
companies to the very largest organizations.A single Tivoli Endpoint Manager management server is capable of
managing up to 250,000 endpoints.The
solution can be installed in a matter of hours, and provides customers with a fast
Interested in learning more?
Check out Jim
Resch, IBM Technical Sales Specialist, describe how great IBM Tivoli Endpoint
Manager really is.
And if you want to talk directly to our customers,
visit us at Pulse.
Come see for yourself how companies of all sizes are
leveraging Tivoli Endpoint Manager, built on BigFix technology to achieve unparalleled visibility,
control and automation.
Social networking opportunities:
Take a moment to share your experiences, knowledge and
questions around endpoint management
The Global Tivoli User Community is hosting it's 2nd Ask the Expert Online Jam session for 2010!
Do you have questions on IBM Tivoli Products?Get an answer via the Ask the Expert Online Jam event.
Mark the date: Tuesday November 9, 2010
69+ IBM Tivoli and Maximo Experts, many from development and support will be available via the "Ask the Expert Online Jam" session this 12+ hour event.NEW for this session: the question tool will be available for submitting questions to the experts starting at 11pm ET on Monday, November 8th, 2010 (answers will be inputed into the tool after 8AM ET on Tuesday, November 9)
The November 9th Ask the Experts Online Jam will included the following products: IBM Tivoli Monitoring (ITM), Tivoli Asset Management for IT, All IBM Maximo Asset Management products - Enterprise Asset, Change and Configuration Management Database (CCMDB) , NetView for z/OS, OMEGAMON, Service Management & Cloud, Tivoli Access Manager (TAM), Tivoli Access Manager Enterprise Single Sign On (TAM ESSO), Tivoli Application Dependency Discovery Manager (TADDM), Tivoli Identity Manager (TIM), Tivoli Netcool Impact, Tivoli Netcool Performance Manager and Flow Analyzer, Tivoli Netcool/OMNIbus , Tivoli Network Manager and Net View/d, Tivoli Productivity Center, Tivoli Provisioning Manager, Tivoli Service Request Manager (TSRM) , Tivoli Storage Manager (TSM), , Tivoli Storage Manager (TSM) FastBack,Tivoli System Automation, Tivoli Workload Scheduler(TWS). Here's how it works in brief: Step 1: You have a question - usually technical; Step 2: You will find the expert that is best suited to answer the question by browsing for an expert by pre-defined category and product specific; Step 3: You will fill in a field on the "Ask the Experts online Jam" web application to submit the question. Step 4: You will receive an email answer to your question and the Ask the Expert JAM web application is updated for other members to see.
To participate in this online jam session you must be a registered member of the TUC. Please register now!
What time is the ATE Jam session?
Americas -----> Eastern USA- Tuesday, November 9, 2010 at 8:00 AM - 8:00 PM
Australia ------>Melbourne (Australia- Victoria) Tuesday, November 9, 2010 at 3:00PM - November 10, 2010 at 12:00 Noon
India ------> Mumbai (India- Maharashtra) Tuesday, November 9, 2010 at 9:30 AM - 9:30 PM
UK ------>London (U.K. - England) Tuesday, November 9, 2010 at 8:00 AM - 8:00 PM
To accommodate the Australian, Indian and Europena time zones the ATE tool will open up 9 hours early. However, the ATE Experts will not begin answering question until 8AM Eastern USA time. You will need to allow for up to 12 hours to begin receiving answers to your questions.
Being physically teleported from your office to a meeting or another location is not yet possible in our world as our friends through the American movie "Star Trek", have been able to do for years; however, the next best thing would be to have a meeting "beemed up to you" virtually.
We are all busy and traveling to a local meeting can be time consuming. My experience is that virtual meetings saves time, is structured, simple and yet it can be the best 60-90 minutes of your day. One of the greatest assets we have is the knowledgewe gain through the various tools and resources to us. One of those resources is the Global Tivoli User Community. If you are looking to get information, connect with others and make your views be heard then why don't you join a virtual user group. These groups, some of which are brand new, meet periodically through out the year via a conference call and the web to gain knowledge and exchange information.
Some of these virtual groups will be meeting within the next week so sign up today so you too can have the user group meeting "beamed up to you" . You journey with the user groups may expand beyond these virtual user gorups so check out the complete list of all user groups.
Do you have thoughts on virtual user groups? Have you attended one of these virtual user groups? Share with me your story.
Question: Do you know what the hot issues/concerns are today?
Answer:The IBM Tivoli User Community knows....and has created The Community Focus.
"The Community Focus is portal of information, a networking capability, and an on-line forum exchange on the latest hot topics around the Tivoli product portfolio; including information on new products and solutions from IBM Tivoli and relevant Business Partners."--www.tivoli-ug.org/communityfocus
Currently, there are four topics that are on focus:
For some time, the market has been screaming for impossible complex and brawny data center computing capabilities.
Today IBM announced zEnterprise - a first of a kind technology representing a new dimension in computing. zEnterprise integrates IBM's leading technologies to dramatically improve the productivity of today's multi-architecture data centers and tomorrow's private clouds.
Consolidated, simplified management is one of the key drivers for adoption of zEnterprise, and nothing does it better or more extensively than IBM Tivoli. IBM Service Management on System z is uniquely architected to extend the value of zEnterprise by:
Simplifying the data center with ONE integrated service management engine to manage the entire data center
Reducing risk by providing integrated policies for managing service availability and data protection
Improving service delivery with integrated workflow to optimize service delivery
Tivoli Application Management for zEnterprise: Provides the ability to manage business service policies across domains within a single context and a single point of control.
Tivoli Application Resilience for zEnterprise: Ensures availability with a single point of control to reduce risk and assure automated business service polices extend to heterogeneous workloads.
Tivoli Asset and Financial Management for zEnterprise: Brings lower total cost of ownership and efficiencies from accurate resource usage and software license deployment across domains.
Tivoli Security for zEnterprise: Allows organizations to centrally manage and protect access to applications, business services, infrastructure and data resources for the enterprise. The Tivoli security management products allow organizations to leverage their mainframe as their enterprise security hub.
Got a question on IBM Tivoli Products? Get an answer via the Ask the Expert Online event.
75+ IBM Tivoli Experts will be available via the "Ask the Expert Online Jam" session for a 12 hour event this Thursday, November 12th from 8:00am - 8:00pm Eastern Standard Time (New York) This incredible event, hosted by the Global Tivoli User Community will allow clients, prospects and more to ask questions of IBM Experts on 30+ products online via an application tool hosted on www.tivoli-ug.org
As the Global Tivoli User Community manager, I've supported two other Ask the Expert Online Jam sessions which produced excellent results and archives for both the person asking the questions and IBM. If you have questions for our IBM experts this event is for you.
How does it work? Step 1: Think of a question - can be fairly technical Step 2: Go to http://www.tivoli-ug.org/ate/public/ for the web application Step 3: View a page of topics/products to select from Step 4: Find the expert that is best suited to answer the question by browsing for an expert list by the pre-defined category and product/solution; Step 5: Fill-in the question field and submit the question. Step 6: Receive an email answer to your question and the Ask the Expert JAM web application is updated for other people to see.
To participate in this online jam session you need to be a registered member of the Tivoli User Community, so please register now!
Don't know what kind of questions to ask?Click here for more information and to view the archives from previous Ask the Expert Online Jam sessions.
What products/topics will be offered? Datacenter Management tools: IBM Tivoli Monitoring, IBM Tivoli Composite Application Manager for Transactions and WebSphere/J2EE, Tivoli Application Dependency Discovery Manager, Tivoli Provisioning Manager, Tivoli Service Request Manager, Network, Service Assurance and Events: Tivoli Netcool Impact, Tivoli Netcool Performance Flow Analyzer, Tivoli Netcool Performance Manager, Tivoli Netcool/OMNIbus, Tivoli network Manager, Tivoli Network Manager (Precision and NetView/d), Asset Management: Asset Management for IT and Enterprise, Enterprise Asset Management Trends and IBM Maximo Industry Solutions, Security: Tivoli Access Manager, Tivoli Identity Manager, Tivoli Federated Identity Manager, Tivoli Enterprise Acces Manager Single Sign On, Tivoli Compliance Insight Manager, Tivoli Directory Server, Tivoli Key Lifecycle Manager, Tivoli Security Information and Event Manager, Tivoli Security Policy Manager, Storage: Tivoli Storage Flash Copy Manager on AIX and Windows, Tivoli Storage Manager, Tivoli Storage Productivity Center, Tivoli Storage Mangaer (TSM) Fastback, z/OS: Netview for z/OS, OMEGAMON, Tivoli Security for Systems z: Tivoli zSecure Suite
Click here for more information Get your questions ready and join us on Thursday, November 12th for this online event here: www.tivoli-ug.org
Hey Folks, we are very pleased to introduce you to IBM Service Management Jams our new series of live webcasts customized for IBM Service Management users, Business Partners and the business community. With these weekly webcasts, well provide the very latest in thought leadership, solution deep dives and real-world experiences aimed at those managing IT, service delivery and operational infrastructures of all kinds across every major industry.
Doug Brown, VP of Tivoli Marketing and Service Management will kick off the IBM Service Management Jams on August 19 at 12 p.m. EDT with "Managing the World's Infrastructure with IBM Service Momentum", giving viewers a taste of what to expect from these complimentary, interactive broadcasts. These webcasts will give you insight on the some of the incredible work IBM Service Management solutions help accomplish every day in the real world!
A few of the topics you can expect to see in the following weeks include:
Where to start: the five key entry points for IBM Service Management solutions
The new security mandate: protecting the "infinite perimeter"
Customer experience management: the new frontier in intelligent customer care for telecommunications
Improving the efficiency and flexibility of your disk storage infrastructure
We want to make sure we're covering topics that you find useful, so we encourage your suggestions. Send your ideas to email@example.com or post a reply to this blog entry so others can see your suggestions and comment.
We look forward to meeting you next IBM Service Management Jam!
2010 has been an outstanding year for the Global Tivoli User Community with over 4,000 clients/ business partners attending 206 user group meetings around the world! Never before has our user community been so strong with over 25,000 on-line members and 3,500 of those members creating public profiles for greater online networking.
Here are some incredible stats:
120+ clients presented at the 206 user group meetings
Our fist big event of 2011 will be Pulse, as the User Community is going to be at Pulse in the User Community Networking Area. Question for you: Will you be attending IBM's Premier Service Management conference of the year--Pulse 2011? Check out this video on Pulse.
Congratulations! And the winner of the Apple iPad is....
Richard Whybrow of Hertz Australia for his Interview style video on how "IBM Tivoli software Products Rock". Richard is a member of the Australian IBM Tivoli User Group - Melbourne and his Tivoli interests are: Datacenter Management Tools, IT for Growing Business, Network Service Assurance and Event Managment along with Security and Storage. This well rounded individual produced an wonderful Tivoli Storage Manager with Maximo video! Take a few minutes to view the video. As the Grand prize winner Richard won an Apple iPad and lots of praise from his peers and user groups members.
Richard was one of the many contributors for the Video contest hosted by the Global Tivoli User Community over the past 5 months.
You can read more about how you can contribute to the library of videos produced by IBM Tivoli clients and business partners here.
Submitted by: Richard Whybrow from a major car rental company provides a glimpse of his IBM Tivoli Storage Manager (TSM) setup, operation, plus Help Desk Services Infrastructure and Systems Management.
Submitted by: Michelle Varner.A business man is making a sales call to demonstrate the value add that Tivoli products bring to a business, but has also brought along a few friends to demonstrate how those products rock.
Submitted by: Nathan Cable. This 10 minute how-to video will show you how to install the TSM backup client on a RedHat Enterprise Linux server, complete with GUI and service-based scheduler. Targeted at TSM admins who may not have extensive Linux experience, or Linux admins new to TSM.
Take a few moments to view the videos and vote for your favorite. To vote you'll need to be a member of the Global Tivoli User Community. If you are not a member already, free membership is only 2 minutes away from your ability to vote for your favorite. Become a member today by clicking here.
Voting privileges are available until November 16th. Winners will be announced on November 23, 2010.
The grand prize winner will receive an iPad so be apart of history and vote today!
...the 100+ men and woman who lead our various IBM Tivoli User Groups.
Who is your Hero?
A friend, co-worker, neighbor, service people or a family member?
Heroes are ordinary people who have accomplished extraordinary things in life and in some way have touched your life.
The dedication and support of these people who volunteer their time and energy for ultimately the greater good of the product they work with on a daily basis is incredible.
Have you ever talked to or watch a leader facilitate a user group meeting? They do it all: organize agendas, communicate to the members, attain speakers, answer questions, motivate the membership/keep the drum beat going, prepare the meeting rooms, do the post meeting activities, and so much more. So much of these tasks could not be done without their drive and passion.
Picture: The Global Tivoli User Group (GTUG) council at Pulse 2010
These user group leaders who are ordinary people do accomplish extraordinary things for the user community and so TODAY I, as the Global Tivoli User Community Manager, salute you for all of your hard work and service to keep the user community one of the strongest user communities IBM software has the privileged of supporting.
Everyone wants one....the iPad is the hottest technology today and you too have a chance to win it for FREE.
You ask HOW?
All you have to do is enter the IBM Tivoli Software Products Rock Video contest, by producing an Interview style, Technical presentation or Product tutorial video that is no less then 2.5 minutes and less then 1GB showing Tivoli products in a positive light. Read the contest rules here.
The contest ends on Friday, October 29th so don't delay!
Check out this fun and playful video submission.....
You could be the winner of the contest and win an Apple iPad too! So don't delay and plan today.
As the Global Tivoli User Community manager I'd like to know if you plan on producing a video. With only a handful of submissions right now you have a greater chance of winning an iPad, iTouch, iPad Nano and other great prizes.
2009 ended with a HUGE milestonewith the addition of on-line networkingwhere members/prospects can connect with other members; which also features the ability to view and receive information based on your interests.
Now people don't have to wait until a local or virtual user group meeting to find, meet or connect with people just like themselves; they can do it through the Global Tivoli User Group website. In addition,the user group community also announced its focus on community-generated videos with its now "Community Video Gallery".
As the Global Tivoli User Community Manager and IBM liaison to this community, I strongly suggest that you make 2010 a successful year by joining the Global Tivoli User Community to start networking with the over 600+ people who have opted-in to have their public profile available for networking. Even better yet, join us at the Pulse 2010 conferenceFebruary 21-24 in Las Vegas at the User Community Networking Area in the EXPO solution center where you can meet up with other members and more. By the way...many of our user community members are a part of the 300 client presenters so come support them and hear your peers share their success stories.
Your turn to talk and share.... Have you had a community networking success story of 2009 that you'd like to share? Let me know your thoughts.