Tivoli Software blog
Danyel Otteson 060000ANFQ DOTTESON@US.IBM.COM Tags:  tivoli automation storage tivuser ug tuc community usergroups security user group maximo asset 1 Comment 2,275 Visits
I spell it...."Global Tivoli User Community"
The Global Tivoli User Community had a successful 2009 with the addition of 5,000+ people to the community, which now stands strong with 23,000+ active members. Many of those members attended the 192 local/virtual user group meeting or one of the eight webcasts and/or even enlisted a question during one of two "Ask the Expert Online Jam" sessions which featured over 150 Tivoli experts.
2009 ended with a HUGE milestone with the addition of on-line networking where members/prospects can connect with other members; which also features the ability to view and receive information based on your interests.
Now people don't have to wait until a local or virtual user group meeting to find, meet or connect with people just like themselves; they can do it through the Global Tivoli User Group website. In addition,the user group community also announced its focus on community-generated videos with its now "Community Video Gallery".
As the Global Tivoli User Community Manager and IBM liaison to this community, I strongly suggest that you make 2010 a successful year by joining the Global Tivoli User Community to start networking with the over 600+ people who have opted-in to have their public profile available for networking. Even better yet, join us at the Pulse 2010 conference February 21-24 in Las Vegas at the User Community Networking Area in the EXPO solution center where you can meet up with other members and more. By the way...many of our user community members are a part of the 300 client presenters so come support them and hear your peers share their success stories.
Your turn to talk and share....
Have you had a community networking success story of 2009 that you'd like to share? Let me know your thoughts.
Hope Ruiz 110000NU71 HRUIZ@US.IBM.COM Tags:  virtualization ibm_webcast tivoli free_webcast cloud user_community 1 Comment 2,199 Visits
The Tivoli User Community presents a free webcast with the IBM Cloud team:
To learn more about the TUC Community Focus on Cloud and Virtualization
Webcast Description: The benefits from cloud computing seem clear: cost reduction, better flexibility, scale to meet business demands, etc. However, getting to cloud involves a lot of decisions. Learn how some of your colleagues are leveraging Tivoli solutions to automate virtualized environments and move to private clouds.
Speakers: Moe Abdula, IBM Director of Service Automation and Cloud Solutions and Bowman Hall, IBM Director, Cloud Computing Client Engagements
Click here for a REPLAY after the Webcast date.
Danyel Otteson 060000ANFQ DOTTESON@US.IBM.COM Tags:  ug security virtual group tivoli community maximo asset usergroups user automation tivuser storage tuc 4 Comments 2,152 Visits
In response to: "Beam Me Up Scotty" - Start your "Start Trek "journey nowYes, the user community is a great source for speakers at Pulse 2011. So I encourage everyone to attend the virtual event about getting your questions asnwered about speaking at Pulse.
Tiffany Winman 12000065XB firstname.lastname@example.org Tags:  sustainability energy-management meo ibm-energy-management tivoli maximo ibm monitoring management green energy-efficiency green-it energy green-and-beyond green-infrastructure green-data-center energy-monitoring 1 Comment 2,088 Visits
In response to: Energy Efficiency in a Dynamic InfrastructureKarl, cool, glad to see Green as part of the Dynamic Infrastructure goodness. Cloud, green, and mean: Makes for a winning combination. :) I was reading some research lately showing how intricately tied green and Cloud are for a dynamic infrastructure. Check out Cloud blog on Dynamic Infrastructure too: http://ow.ly/wbMW
Tiffany Winman 12000065XB email@example.com Tags:  ijustine provisioning replay manager automation video tivoli web tpm 1 Comment 2,006 Visits
Im a Web 2.0 person, so you can bet I like to play around with video technologies. Some of our Business Partners joke that I should strap a videocam to my head like Justine Ezarik, a talented, young viral video comedian.
Its no surprise then that the top item to catch my eye--besides Redmonks Michael Cotes intriguing insights on a week of Cloud conferences (part 3)--in my feed reader today was the announcement of a cool new Web replay technology released in the IBM Tivoli Provisioning Manager (TPM).
The Web replay allows users to record sequenced tasks for training IT staff on using the TPM interface, provisioning systems, and setting up test-bed environments in an efficient, routine and consistent manner in contexts that can sometimes be pretty complicated. A great Tivoli Beat article covers the business value benefits and includes links to a demo and podcast.
We can check Web replay off the list. Now what could we do with an iPhone? ;) If you have innovative thoughts on how we could improve IBM products with rich media and Web 2.0 technologies to enable your business scenarios and goals, let me know. You may soon have the ear of one of our product developers.
Tiffany Winman 12000065XB firstname.lastname@example.org Tags:  tivoli experts identity manager federated security 1,988 Visits
In response to: Ask the Experts ForumShane, thank you for participating in the upcoming Online Ask the Expert Jam. I want to make sure others know you have a blog and cover Tivoli Federated Identity Manager--so I'm posting this to our Tivoli Software Blog too.
Tiffany Winman 12000065XB email@example.com Tags:  bsm eam governance blogging risk storage tivoli service-management pulse security blogs community 1,973 Visits
As you navigate the Web, youll notice that Tivoli engages in the blogosphere in a variety of ways, for example, group blogs and individual blogs. I want to provide a little perspective on the differences here.
This is the official Tivoli blog, where the Tivoli Web and Communications team and guest bloggers, share news, statements, and perspectives from the IBM Tivoli organization. However, this blog also serves as a multi-directional channel for listening to our public stakeholders, exploring new ideas, collaborating on solutions, and sharing links or resources between community members. Often, we will discuss various perspectives or pose specific questions for public feedback. And, we encourage the extended sharing of questions, answers, links and resources in our IBM Tivoli community.
The IBM Service Management blog is similar to the Tivoli blog in nature; however, it focuses on the discipline of Service Management as a field of practice with its own trends, scenarios, standards and regulations. It also looks beyond Tivoli to other IBM offerings, IBM Business Partners, and analyst reports. Like Tivoli, we encourage the extended sharing of questions, answers, links and resources in our IBM Service Management community.
The Pulse community blog centers on the Pulse conference and those who have attended or are planning on attending the conference. It provides insight and gathers feedback on conference plans and activities and serves as an extension of conversations taking place at and around the conference. We also host the Pulse community for extended social networking and sharing of questions, resources, feedback, conversations, and stories.
For in-depth topics and discussions, we rely on our subject matter experts (SMEs) who have their own individual blogs with their own individual purposes of engaging the public. A few of these experts include:
Doug McClure, a Senior Managing Consultant for IBM Tivoli Lab Services, specializes in Business and IT Service Management. His blog provides thoughts around business, service and technology operations and management with special emphasis on Business Service Management (BSM) and how practitioners can be successful implementing a BSM strategy within their company.
Calvin Powers works in the IBM Tivoli Technology Office on IT governance related projects. He blogs on topics related to IT governance, risk management, and compliance and is especially interested in how to apply these concepts to IT service management.
Tony Pearson, author of Inside System Storage, is a senior storage consultant for IBM System Storage. His blog serves as an open exchange of ideas relating to storage and storage networking hardware, software and services.
In addition to our own SMEs, several IBM Business Partners, outside of IBM auspices, blog about Tivoli or Service Management topics. For example:
We usually highlight new blogs or bloggers on our IBM Tivoli community landing. If you have an idea for a specific blog topic or a great blog to share with the Tivoli community and readership, please let us know.
Danyel Otteson 060000ANFQ DOTTESON@US.IBM.COM Tags:  user security tivuser ug usergroups tuc community tivoli automation storage maximo asset group 1,955 Visits
Question: Do you know what the hot issues/concerns are today?
Answer:The IBM Tivoli User Community knows....and has created The Community Focus.
"The Community Focus is portal of information, a networking capability, and an on-line forum exchange on the latest hot topics around the Tivoli product portfolio; including information on new products and solutions from IBM Tivoli and relevant Business Partners."--www.tivoli-ug.org/communityfocus
Currently, there are four topics that are on focus:
Most of these topics have webcasts planned over the next couple months and here are a couple that are set:
Tuesday, October 12, 2010
11:00 AM Eastern USA
Thursday, October 14, 2010
11:00 AM Eastern USA
Thursday, October 21, 2010
11:00 AM Eastern USA
Improved Facilities Management, Space Utilization and Data Center Power Capacity Enable Smarter Buildings
Thursday, November 18, 2010
11:00 AM Eastern USA
As the IBM Tivoli User Community manager I strongly encourage you to sign up for these webcasts and explore the collaboration tools and resources associated with each of these topics.
Do you agree that these are hot topics? Respond back and let me know your thoughts....
Being informed and get focused today!
Denny O'Brien 120000NV9S firstname.lastname@example.org Tags:  itm tbsm taddm video integration media tutorials tivoli 1,920 Visits
The message from IBM Tivoli customers and business partners is clear. Both groups want more information on how to integrate Tivoli products – and the quicker and easier they can do it, the better.
Phil Riedel, a solutions architect in the Tivoli Integration Center of Competency organization is helping meet that demand. He recently produced a video tutorial on how to integrate IBM Tivoli Application Dependency Discovery Manager (TADDM) with IBM Tivoli Business Service Manager (TBSM). In the video, Riedel walks through a scenario that demonstrates integration between the two products in seven minutes. The video is available in the Tivoli Media Gallery at:
In addition to the video on TADDM and TBSM integration, several new video tutorials have been recently added for IBM Tivoli Monitoring 6.2.2:
- Configuring Collections for Capacity Planning
- Configuring the Granular Warehouse GUI for Virtualization
- How to Configure Summarization and Pruning
- Granular Warehouse Overview
- Specifying Filter Criteria for Historical Collections
To access more video tutorials for Tivoli products, visit the Tivoli Media Gallery: http://www.ibm.com/tivoli/media.
Tiffany Winman 12000065XB email@example.com Tags:  rational service-management sponsors pulse2010 business-partners pulse tivoli ibmpulse ibm partners 1 Comment 1,886 Visits
I'd like to take a moment to say thanks to all of the Pulse 2010 sponsors. These great folks are a big part of what makes the Pulse conference a success every year. They share their success stories of real world scenarios using IBM solutions and technologies and create innovative solutions and services for helping the world better optimize their infrastructures. You'll see them during the general sessions, in the Expo area, and during luncheon, refreshment, and networking sessions.
As a sponsor, if you see your Twitter handle missing from the Pulse list, leave a blog comment or send me an e-mail at firstname.lastname@example.org, and I'll get it added. Also, leave a URL to your blog, since we're working on a list of these too. To leave a blog comment, just use your PartnerWorld or Passport Advantage ID when you get a sign in prompt.
Video: Jim Logsdon, with Alcatel-Lucent, at Pulse 2009
Pirean Pulse widget
Go to live Pirean page.
Slideshow of some Pulse 2009 sponsors
EDI Expo booth
Birlasoft refreshment break
Jennifer Dennis 110000CSRM JBDENNIS@US.IBM.COM Tags:  provider asset management tivoli eam it pulse service enterprise ibm 1,881 Visits
Hey Folks, we are very pleased to introduce you to IBM Service Management Jams our new series of live webcasts customized for IBM Service Management users, Business Partners and the business community. With these weekly webcasts, well provide the very latest in thought leadership, solution deep dives and real-world experiences aimed at those managing IT, service delivery and operational infrastructures of all kinds across every major industry.
Doug Brown, VP of Tivoli Marketing and Service Management will kick off the IBM Service Management Jams on August 19 at 12 p.m. EDT with "Managing the World's Infrastructure with IBM Service Momentum", giving viewers a taste of what to expect from these complimentary, interactive broadcasts. These webcasts will give you insight on the some of the incredible work IBM Service Management solutions help accomplish every day in the real world!
Save the date of August 19 - and register here http://w.on24.com/r.htm?e=115823&s=1&k=99854B1E8233A341C1D358843BE26F34&partnerref=IBM01 and we will automatically add you to our IBM Service Management Jams mailing list.
A few of the topics you can expect to see in the following weeks include:
We want to make sure we're covering topics that you find useful, so we encourage your suggestions. Send your ideas to email@example.com or post a reply to this blog entry so others can see your suggestions and comment.
We look forward to meeting you next IBM Service Management Jam!
Larry Bietz 270001JUVU firstname.lastname@example.org Tags:  tivoli-support service-management tivoli portal_tools 2 Comments 1,823 Visits
Pulse 2010 was a great session. So many thoughts, ideas and very smart people defining for how we all make a smarter planet.
You could feel change happening in every corner of the day. We talked to many people, not yet aware of the IBM Support Portal and their interest in the IBM Support Portal was also positive and clear. We have personalized your support experience, making significant improvement in how you can find or request assistance with your product questions. So now the next steps are ready to be taken.
So what about social networking for product support? I ask many attendees, did they or how do they use social networking for business? Do they see the oppurtunity for it being a part of the standard support options? What areas could we improve their support and collaboration for supporting a smarter planet using social networking? I have found good information on 'How twitter will change the way we live?' Thought provoking virtural collaboration from universities, rapid idea sharing and debates, enabling a connected society to interact in a virtual unified way. The comparisions to life's analogies begins to form, but at the end of the day how and what do we measure for success? What operationally qualifies the investment and actions to make social networking a high contributor to the success of supporting our customers even better?
I completed this week excited for the future as all the software products are ready, but still very reflective on the question, how can we harness and improve the customers online support experience using social networking? What are the best places to use that strength of collaboration? We are stronger together, customers, partners and IBM building an understanding for intergrated service management, with a combination of methods new and old, hybrid solutions that lead to combination's of composite product installations. Final solutions that takes strong skill to understand, leverage and support. I'd like to hear your comments. Share them here, or drop me a note at email@example.com. These are very interesting times.
Tiffany Winman 12000065XB firstname.lastname@example.org Tags:  collaboration pulse09 taddm pulse wiki tbsm service-management netcool tim tivoli best-practices scenarios wikis social-media systemz 1,822 Visits
One of the best ways for the
Q: Tell us a little about yourself.
Denny: I am the Outside-in Design Architect for Information Development in the IBM Tivoli Service Availability and Performance Management organization. One of my main goals is to find new, more effective ways to deliver technical information to our customers. One of the new ways in which we are doing that is through our external wiki strategy. I have been leading this effort for the past year now, and it is really starting to take off.
Q: Tell us about
Tivoli Wiki Central was created after Pulse 2008 as a direct response to customer requests. The first wiki, IBM Tivoli Business Service Manager, launched in February of 2008. At Pulse, we launched our second wiki, which covered the IBM Tivoli Application Dependency Discovery Manager product. During Pulse, customers really liked the wiki strategy and made requests for wikis that covered much of
Q: How many wikis exist on
Denny: Currently there are six wikis that are linked on Tivoli Wiki Central, and there are seven more currently in development. The following wikis are currently available:
Q: If we want to learn more about
Denny: I will be at the Pulse conference Expo floor with my own demo pedestal showcasing Tivoli Wiki Central. I'm also presenting a session in the Expo Theater on Monday at .
Q: If someone has questions or feedback for you, what is the best way to get in touch with you?
Denny: They can stop by my pedestal at Pulse or leave me a comment on my blog.
Tiffany Winman 12000065XB email@example.com Tags:  service products software support services business blog tivoli resilience service-management eam solutions acquisitions ibm security 1,818 Visits
Welcome to the IBM Tivoli Software blog. A variety of authors who represent different parts of the IBM Tivoli organization will discuss a range of Tivoli-related topics such as new product and solution announcements, acquisition strategies, product and information development, support and services offerings, upcoming events, helpful resources, and heroes in the broader Tivoli network, to name a few. This blog provides multi-directional communication with the public, and we encourage and look forward to your feedback, thoughts, and questions.
I'm Tiffany Winman, the Tivoli community and social media program manager, and my blog topics tend to focus on communities, people, companies, heroes, and stories in the broader Tivoli "ecosystem" and the use of innovative social technologies to facilitate online social networking and collaboration. When I'm not blogging on group blogs such as Tivoli, Service Management, Pulse, and Web 2.0 Goes to Work, you can join me in riveting ;) conversation on my individual blog.
Let us know if you have any questions or we can assist in any way.
Tiffany Winman 12000065XB firstname.lastname@example.org Tags:  tivoli pulse service-management ibmstorage information-infrastructur... ibmtivoli storage-blog dynamic-infrastructure storage pulse2010 ibm 1,767 Visits