Tivoli Software blog
Danyel Otteson 060000ANFQ DOTTESON@US.IBM.COM Tags:  maximo tivoli service-management ibmontwitter eam utilities asset-management ibmsoftware 66 Comments 5,222 Visits
Danyel Otteson 060000ANFQ DOTTESON@US.IBM.COM Tags:  chevrolet gm asset-management software service-management maintenance ibmontwitter manufacturing volt eam maximo tivoli general-motors ibmsoftware 84 Comments 5,035 Visits
Tiffany Winman 12000065XB firstname.lastname@example.org Tags:  williams acquisition ibmsoftware automation security service-management software ibm bigfix amrit cto 3,998 Visits
In addition to the Intelliden acquisition, the other big IBM Tivoli acquisition this year was BigFix. IBM announced the completion of the acquisition last month. And just this week, IBM announced that BigFix “now displays all virtual and physical assets—PCs , laptops, servers, point-of-sale and virtualized devices—in a single place.”
I’ve had the pleasure of working closely with the BigFix team in the last few months as they join the IBM family. While discussing his podcast series, Beyond the Perimeter, I took the opportunity to interview Amrit Williams, CTO of BigFix.
Question: Can you tell us a little bit about BigFix?
Amrit: BigFix is a leading global provider of
high-performance systems and security management software for enterprise
companies. The BigFix unified management platform provides real-time visibility
and control through a single infrastructure, single agent and single console
for systems life cycle management, endpoint protection, security configuration
and vulnerability management.
BigFix solutions enable customers to securely manage their global IT infrastructures faster, more accurately, resulting in improved governance, control, visibility and business agility.
Question: Why did IBM acquire BigFix? How does it fit into IBM’s product portfolio?
Amrit: IBM and BigFix are a great fit. The product portfolios are very complementary, the strategy and vision are well aligned and the companies’ respective values and focus will drive greater innovation to the market
Product and market synergies
--BigFix offers best in class endpoint management (PCs, laptops, and distributed servers) that extends the IBM portfolio, enabling their smarter computing vision from the data center to endpoints anywhere in the world.
--Our product portfolios are very complementary, as demonstrated by the many joint customers we successfully serve today.
Strategy and vision
--IBM intends to continue to evolve the rich capabilities of the BigFix platform and to innovate, integrate, and expand the combined solutions to address a broader set of market requirements than ever before.
Company values and market focus
--We share similar ideals and value around integrity and innovation.
--We both have a workforce that is provisioned and dedicated to solving the problems of the largest and most sophisticated enterprise environments in the world.
BigFix is part of the
Question: Can you explain how BigFix is different from other vendors in the market?
Conventional solutions rely on highly complex servers that must be in constant communication with numerous endpoint agents, receiving configuration and state data and transmitting instructions and content. This resource-intensive, high-overhead approach is not acceptable in today’s highly distributed, occasionally connected endpoint environment. The BigFix Unified Management Platform relies on a single intelligent agent that acts autonomously based on policies distributed asynchronously, wherever endpoints happen to be, on virtually any network, over virtually any link. When an endpoint drifts out of compliance with policy, the BigFix agent automatically and immediately remediates the issue, ensuring continuous compliance—even if the endpoint is not connected to a corporate network.
The BigFix Unified Management Platform provides 18 IT management solutions, including security configuration and vulnerability management, using a single server, console and agent. BigFix is highly scalable, with a single server managing up to 250,000 endpoints, and works on a wide variety of platforms including Windows, Mac, UNIX, Linux and virtual operating systems. Competitive solutions require multiple agents per endpoint, scores of servers, and incur total costs of ownership orders of magnitude higher than BigFix.
BigFix also provides what is considered high-performance systems and security management. These high-performance attributes include:
Question: What benefits can customers expect from the acquisition?
Amrit: In addition to what has already been mentioned, customers should expect to see BigFix integrate with a wide set of IBM solutions. The benefit from a highly integrated set of technologies that enable an organization to become more efficient, improve productivity and lower costs will help organizations rationalize disparate technologies through convergence, consolidation and automation, enabling focus on higher value activities.
Danyel Otteson 060000ANFQ DOTTESON@US.IBM.COM Tags:  storage-management asset-management security user user-groups tivoli user-group automation storage storage-software asset tivuser 2 Comments 3,953 Visits
Do you have questions on IBM Tivoli Products?
69+ IBM Tivoli and Maximo Experts, many from development and support will be available via the "
The November 9th Ask the Experts Online Jam will included the following products:
IBM Tivoli Monitoring (ITM), Tivoli Asset Management for IT, All IBM Maximo Asset Management products - Enterprise Asset, Change and Configuration Management Database (CCMDB) , NetView for z/OS, OMEGAMON, Service Management & Cloud, Tivoli Access Manager (TAM), Tivoli Access Manager Enterprise Single Sign On (TAM ESSO), Tivoli Application Dependency Discovery Manager (TADDM), Tivoli Identity Manager (TIM), Tivoli Netcool Impact, Tivoli Netcool Performance Manager and Flow Analyzer, Tivoli Netcool/OMNIbus , Tivoli Network Manager and Net View/d, Tivoli Productivity Center, Tivoli Provisioning Manager, Tivoli Service Request Manager (TSRM) , Tivoli Storage Manager (TSM), , Tivoli Storage Manager (TSM) FastBack,Tivoli System Automation, Tivoli Workload Scheduler(TWS).
Here's how it works in brief:
Step 1: You have a question - usually technical;
Step 2: You will find the expert that is best suited to answer the question by browsing for an expert by pre-defined category and product specific;
Step 3: You will fill in a field on the "Ask the Experts online Jam" web application to submit the question.
Step 4: You will receive an email answer to your question and the Ask the Expert JAM web application is updated for other members to see.
To participate in this online jam session you must be a registered member of the TUC. Please register now!
What time is the ATE Jam session?
Americas -----> Eastern USA- Tuesday, November 9, 2010 at 8:00 AM - 8:00 PM
Australia ------>Melbourne (Australia- Victoria) Tuesday, November 9, 2010 at 3:00PM - November 10, 2010 at 12:00 Noon
India ------> Mumbai (India- Maharashtra) Tuesday, November 9, 2010 at 9:30 AM - 9:30 PM
UK ------>London (U.K. - England) Tuesday, November 9, 2010 at 8:00 AM - 8:00 PM
To find the time in your city check out the World Clock meeting planner website
Don't know what kind of questions to ask? Click here for more information and to view the archives from previous ATE Jams.
As the Global Tivoli User Community manager for IBM, I endorse this even and ask you to participate.
Get your questions ready for the November 9th Ask the Expert On-line Jam session!
Danyel Otteson 060000ANFQ DOTTESON@US.IBM.COM Tags:  tuc tivuser maximo usergroups ug group user asset experts tivoli storage automation community security 1 Comment 3,825 Visits
Got a question on IBM Tivoli Products? Get an answer via the Ask the Expert Online event.
75+ IBM Tivoli Experts will be available via the "Ask the Expert Online Jam" session for a 12 hour event this Thursday, November 12th from 8:00am - 8:00pm Eastern Standard Time (New York)
This incredible event, hosted by the Global Tivoli User Community will allow clients, prospects and more to ask questions of IBM Experts on 30+ products online via an application tool hosted on www.tivoli-ug.org
As the Global Tivoli User Community manager, I've supported two other Ask the Expert Online Jam sessions which produced excellent results and archives for both the person asking the questions and IBM.
If you have questions for our IBM experts this event is for you.
How does it work?
Step 1: Think of a question - can be fairly technical
Step 2: Go to http://www.tivoli-ug.org/ate/public/ for the web application
Step 3: View a page of topics/products to select from
Step 4: Find the expert that is best suited to answer the question by browsing for an expert list by the pre-defined category and product/solution;
Step 5: Fill-in the question field and submit the question.
Step 6: Receive an email answer to your question and the Ask the Expert JAM web application is updated for other people to see.
To participate in this online jam session you need to be a registered member of the Tivoli User Community, so please register now!
Don't know what kind of questions to ask? Click here for more information and to view the archives from previous Ask the Expert Online Jam sessions.
What products/topics will be offered?
Datacenter Management tools: IBM Tivoli Monitoring, IBM Tivoli Composite Application Manager for Transactions and WebSphere/J2EE, Tivoli Application Dependency Discovery Manager, Tivoli Provisioning Manager, Tivoli Service Request Manager,
Network, Service Assurance and Events: Tivoli Netcool Impact, Tivoli Netcool Performance Flow Analyzer, Tivoli Netcool Performance Manager, Tivoli Netcool/OMNIbus, Tivoli network Manager, Tivoli Network Manager (Precision and NetView/d),
Asset Management: Asset Management for IT and Enterprise, Enterprise Asset Management Trends and IBM Maximo Industry Solutions,
Security: Tivoli Access Manager, Tivoli Identity Manager, Tivoli Federated Identity Manager, Tivoli Enterprise Acces Manager Single Sign On, Tivoli Compliance Insight Manager, Tivoli Directory Server, Tivoli Key Lifecycle Manager, Tivoli Security Information and Event Manager, Tivoli Security Policy Manager,
Storage: Tivoli Storage Flash Copy Manager on AIX and Windows, Tivoli Storage Manager, Tivoli Storage Productivity Center, Tivoli Storage Mangaer (TSM) Fastback,
z/OS: Netview for z/OS, OMEGAMON, Tivoli Security for Systems z: Tivoli zSecure Suite
Click here for more information
Get your questions ready and join us on Thursday, November 12th for this online event here: www.tivoli-ug.org
Miranda Walker 060000489V WALKERMI@US.IBM.COM Tags:  storage-software pulse2010 automation ibm-partner enterprise-asset-manageme... partner partnerworld pulse storage tivoli netcool service-management security business-partners maximo partners 2 Comments 3,705 Visits
As someone who works on communications to Business Partners for
With all the exciting announcements coming for
Take this chance to celebrate all your hard work and success over the last year. Nominations for the
Check out the excitement from last year’s award presentation
This could be you!
Submit your nomination for one of the three awards:
Don’t forget, nominations must be accepted by 11:59EST on
P.S. - This might also be a good time to make sure you are registered for Pulse 2010 and the
Angela Reese 270000YS5M email@example.com Tags:  managment managemnt software endpoint vulnerability inventory endpoints lifecycle tivoli bigfix patch ibm device management desktop asset security 1 Comment 3,660 Visits
Announcing IBM Tivoli Endpoint Manager, Built on BigFix Technology
Smarter, Faster, Endpoint Management!
Can you manage thousands of endpoints on multiple platforms from the same console? Do you know exactly what assets you have at all times, understand who, how and why are people using them? Can you distribute software and fixes to each of them, maintain control and compliance reports for roaming equipment while at the same time reduce the amount of energy your endpoints consume?
On February 1st, IBM announced the availability of the new, IBM Tivoli Endpoint Manager, for managing and securing physical and virtual endpoints. Built on BigFix technology, Tivoli Endpoint Manager combines endpoint and security management into a single solution that enables companies to see and manage virtually all endpoints — servers, desktops, roaming laptops, and specialized equipment such as point-of-sale devices, ATMs and self-service kiosks.
Value to Customers: Continuous Visibility and Control for all Endpoints
IT organizations are constantly seeking ways to manage complexity and reduce costs, while providing services to end users that increase productivity and business efficiencies. IBM Tivoli Endpoint Manager, built on BigFix technology, contributes to those goals – by allowing clients to consolidate previously disparate functions and processes in endpoint management and security to maximize efficiencies, reduce risk and costs and provide quality services to end users no matter how distributed or complex the environment.
Tivoli Endpoint Manager delivers value from the smallest of companies to the very largest organizations. A single Tivoli Endpoint Manager management server is capable of managing up to 250,000 endpoints. The solution can be installed in a matter of hours, and provides customers with a fast ROI.
Interested in learning more?
Check out Jim Resch, IBM Technical Sales Specialist, describe how great IBM Tivoli Endpoint Manager really is.
And if you want to talk directly to our customers, visit us at Pulse. Come see for yourself how companies of all sizes are leveraging Tivoli Endpoint Manager, built on BigFix technology to achieve unparalleled visibility, control and automation.
Social networking opportunities:
Take a moment to share your experiences, knowledge and questions around endpoint management
See you at Pulse!
Danyel Otteson 060000ANFQ DOTTESON@US.IBM.COM Tags:  automation tivuser security tivoli tuc asset user usergroups group ug community storage maximo virtual 2 Comments 3,135 Visits
Being physically teleported from your office to a meeting or another location is not yet possible in our world as our friends through the American movie "Star Trek", have been able to do for years; however, the next best thing would be to have a meeting "beemed up to you" virtually.
We are all busy and traveling to a local meeting can be time consuming. My experience is that virtual meetings saves time, is structured, simple and yet it can be the best 60-90 minutes of your day. One of the greatest assets we have is the knowledge we gain through the various tools and resources to us. One of those resources is the Global Tivoli User Community. If you are looking to get information, connect with others and make your views be heard then why don't you join a virtual user group. These groups, some of which are brand new, meet periodically through out the year via a conference call and the web to gain knowledge and exchange information.
Join one today!
Some of these virtual groups will be meeting within the next week so sign up today so you too can have the user group meeting "beamed up to you" . You journey with the user groups may expand beyond these virtual user gorups so check out the complete list of all user groups.
Do you have thoughts on virtual user groups? Have you attended one of these virtual user groups? Share with me your story.
Tiffany Winman 12000065XB firstname.lastname@example.org Tags:  efficiency cloud tsam information-architecture tivtour tsm cloud-computing development tivoli security fastback identity-management storage tour green asset-management service-management dynamic-infrastructure virtualization 2009 automation energy 1 Comment 3,133 Visits
Yesterday, I was among 150 other IBMers at the "Tour of Tivoli" at the IBM site in Tucson (see photos). Hosted by Laura Sanders, VP of IBM Tivoli Development, the Tour provided demos of Tivoli Service Management technologies that "make sure our customers can deliver what they said they’d deliver within the time and cost they said they could deliver it," as Laura says.
Basically, the tour functioned as an internal state of the union talk where Laura reaffirmed the vision of Tivoli to lead in the Service Management industry by delivering innovative solutions for building and managing a Dynamic Infrastructure that strongly contributes to IBM's initiative to build a smarter planet.
The activities of the day reinforced this vision in very concrete ways by providing educational sessions and product demos of how Tivoli technologies directly contribute to building a dynamic infrastructure and smarter planet. The scope of the demos covered asset management, storage, security, business resiliency, energy efficiency, information architecture, quality assurance, integration, cloud computing, and virtualization.
The vice presidents of development on Laura's team each developed very creative videos explaining the scope and mission of their organization. Dabbling in edutainment, they used concepts from James Bond, Who Wants to Be a Millionaire, American Idol, the Geico Gecko, and Johnny Cash to compete for best video. They were all hilarious and very educational at the same time.
Many IBMers tweeted about the experience using the #tivtour hashtag. See the Twitter Search for #tivtour on Twazzup for a running stream of related tweets and photos. The Tivoli Tour runs at many IBM locations this week and in Brazil on May 29. So you can expect to see more Twitter conversations in the near future. You can view a combined pool of photos across the various geographic locations by viewing the Tour of Tivoli 2009 group on Flickr.
I particularly enjoyed the tour because I had a chance to visit with Raj Subramaniam (@ibmstorage on Twitter) and speak with IBM Distinguished Engineer Tom Clark, the Chief Architect of IBM Storage Software, about future innovative storage solutions that will address cloud computing, dynamic information architectures, and the use of new solid state disk technologies. I also had a chance to get a sneak preview of IBM storage archiving solutions that will hit the market in the near future. I could tell you more, but then I'd have to kill you. ;)
While I was in Tucson, I also had the opportunity to interview two IBM experts on solutions they were demoing:
TSM Fastback video: Alistair Symon, Director of IBM Tivoli Storage Software Development, on IBM Tivoli Storage Manager Fastback (See product information)
Cloud and TSAM video: James Damgar, IBM Software Engineer, on IBM Tivoli service Automation Manager (See product information)
Externally, IBM is sharing much of the same information with the public via two key venues:
For IBM employees only: Below is a list of internal links to key Tour of Tivoli resources:
Danyel Otteson 060000ANFQ DOTTESON@US.IBM.COM Tags:  ibmsoftware automotive food maximo service-management asset-management ibmontwitter mckee-foods ford manufacturing tivoli software eam 10 Comments 3,115 Visits
Danyel Otteson 060000ANFQ DOTTESON@US.IBM.COM Tags:  ug tuc community usergroup usergroups automation asset tivuser storage maximo tivoli user security group 4 Comments 2,889 Visits
The Global Tivoli User Community is doing it again...Ask the Expert Online Jam session!
Do you have a question on IBM Tivoli Products?
As the Global Tivoli User Community manager for IBM, I endorse this event and ask you to participate.
The "Ask the Experts Online Jam" is a valuable opportunity for the YOU to connect with 70+ real world IBM experts on a range Tivoli products. These experts, many from IBM development, are recruited to answer your questions for a concentrated period of 12 hours. (8am eastern - 8pm eastern USA)
The June 15th Ask the Experts Online Jam will included the following products:
IBM Tivoli Composite Application Manager (ITCAM) for Transactions, IBM Tivoli Monitoring (ITM), Tivoli Asset Management for IT, All IBM Maximo Asset Management products - Enterprise Asset, Change and Configuration Management Database (CCMDB), Tivoli Application Dependency Discovery Manager (TADDM),Tivoli Netcool Impact, Tivoli Netcool Performance Manager and Flow Analyser, Tivoli Netcool/OMNIbus, Tivoli Network Manager and NetVIew/d, Tivoli Access Manager (TAM), Tivoli Access Manager Enterprise Single Sign On (TAM ESSO), Tivoli Identity Manager (TIM), Tivoli Provisioning Manager, Tivoli Service Request Manager (TSRM), Tivoli Storage Manager (TSM), Tivoli Storage Manager Fastback, Tivoli Storage Productivity Center (TPC), FastBack, NetView for z/OS, OMEGAMON
Here's how it works in brief:
Step 1: You have a question - usually fairly technical;
Step 2: You will find the expert that is best suited to answer the question by browsing for an expert by pre-defined category and product specific;
Step 3: You will fill in a field on the "Ask the Experts online Jam" web application to submit the question.
Step 4: You will receive an email answer to his/her questions and the Ask the Expert JAM web application is updated for other members to see.
To participate in this online jam session you must be a registered member of the TUC. Please register now!
What time is the ATE Jam session?
Those in the Indian Standard Time zone can begin submitting your questions at 3:30 pm IST on June 15th but they may take up to 2 hours to be answered as the experts do not begin answering questions until 8am eastern USA.
India: 3:30 pm June 15th to 5:30 am IST June 16th
New York: 8:00 am to 8:00 pm EST; June 15th
London: 1:00 p.m. to 1:00 am GMT; 15/16 June
Sydney: 10:00 p.m. to 10:00 am 15/16 June
To find the time in your city check out the World Clock meeting planner website.
Don't know what kind of questions to ask?
Click here for more information and to view the archives from previous ATE Jams.
Silverstring Launches Predatar 6 for TSM to Deliver Smarter Enterprise Data Protection, Near Perfect Backup Success
Jennifer Dennis 110000CSRM JBDENNIS@US.IBM.COM Tags:  software silverstring tivoli mackenzie smarter aberdeen robertson storage university brian planet alistair partner business predatar ibm manager 1 Comment 2,866 Visits
Today, IBM Tivoli Business Partner Silverstring launched Predatar version 6. Predatar is a complete systems management platform for Tivoli Storage Manager. Predatar automates monitoring, alerting and incident management processes IBM Storage solutions, including Tivoli Storage Manager.
Read the full press release from Silverstring, Ltd.
The latest version of Predatar, released today, offers full support for both Tivoli Storage Version 5 and 6 including:
Alistair Mackenzie, Managing Director at Silverstring:
“Our value add is to develop intelligent tools, put them in the hands of smart people and help our clients maximize their investment in storage and data protection.”
Dr. Brian Robertson, Head of Infrastructure at The University of Aberdeen:
“Predatar has helped my team to achieve close to 100% backup success rates and allowed the many tasks associated with managing enterprise backup to be shared collaboratively across 1st and 2nd line support. I now have good visibility of the performance of our IBM TSM infrastructure.”
What's smart about Storage? IBM Clients talk about their success:
Tiffany Winman 12000065XB email@example.com Tags:  management netcool switches hubs automation network software routers service-management acquisition ibm ibmsoftware black intelliden 2,746 Visits
One of the hottest topics at the
Tiffany Winman 12000065XB firstname.lastname@example.org Tags:  omegamon ccmdb ibm access itcam tpm rativo taddm assurance integrated-service-manage... and tivoli itm rtlm rational manager system rpt #ibm provisioning #ibminnovate #ibmsoftware srm monitoring rqm architect identity 1 Comment 2,607 Visits
Danyel Otteson 060000ANFQ DOTTESON@US.IBM.COM Tags:  maximo automation contest usergroups tuc tivuser asset storage security tivoli user usergroup group community video ug 2,575 Visits
You could be a winner of an Apple iPad, or an Apple iTouch, or an Apple iPod Nano, or $100 or $50 cash just by creating a video on either
how your IBM Tivoli software product(s) have either helped you solve a problem, or improve performance or deliver business value.
The Global Tivoli user Community is hosting the "IBM Tivoli software Products Rock" video contest and YOU can be apart of the newest trend of creating your own video(s).
Are you interested but don't know how to start?
Read these questions and answers to find out more:
Q: What kind of video can I create?
A: You can do either an Interview style video, a Technical Presentation video or a Product Tutorial video. You can find an interview style guide, some hints and tips along with a link to FREE Camtasia video software located here.
Q: What are the criteria for submitting a video?
A: The submission must be of positive nature relating to IBM Tivoli software. If a third party software is highlighted it must show integration with a Tivoli product. The entry must be at least 2.5 minutes but no more then 10 minutes and can't be larger then 1GB. The acceptable formats are Windows Media Video (.WMV), .AVI (windows), .MOV (mac), .MP4 (ipod/psp), .MPEG, .FLV (adobe flash)
Q: What are the contest dates?
Q: Who will be judging?
For complete instructions, rules and guidelines on how to create and submit your video(s) please click here.
As the Global Tivoli User Community for IBM Tivoli I encourage you to get your video cameras out and show your IBM Tivoli pride! Happy Video Shooting!
Tiffany Winman 12000065XB email@example.com Tags:  discovery dependency 7.2 information chicago infrastructure automation beta references tivoli ibm data-center taddm service-management sensor operations pcty program technology manager application dynamic-infrastructure customer software 2,561 Visits
This month, we have a variety of exciting opportunities open to IBM Tivoli Application Dependency Discovery Manager customers and Business Partners.
June 10: Video opportunity
On June 10, IBM is filming videos at Pulse Comes to You in Chicago. Would you like to share how TADDM helps you meet your business objectives in a short video? See examples of other customer videos on our IBM Service Management on YouTube.
Contact Michelle Lowe | firstname.lastname@example.org
June 17: Collaborative innovation
On June 17, the TADDM team will have its second TADDM Community Sensor day where TADDM developers, services, and best practices teams will spend a day with you to write new sensors for your environment. See the new TADDM sensor for discovering TADDM configuration data.
Contact Mike Mallo | email@example.com
TADDM v7.2 beta program
IBM is looking for volunteers for the TADDM v7.2 beta program. Are you a customer or IBM Business Partner who would like to install the beta code in your test environment and provide feedback to development on the new release? IBM will provide you with beta code, draft documentation, education via web conferences on new features, and support via an on-line discussion forum.
Contact John Irwin | firstname.lastname@example.org
Danyel Otteson 060000ANFQ DOTTESON@US.IBM.COM Tags:  security storage ug contest usergroup tivuser tuc automation user usergroups tivoli maximo asset group community video 2,477 Visits
Everyone loves contests! And the IBM Tivoli Software Products Rock contest was no exception.
The ability to submit a video has closed but now the voting for the grand prize winner is in YOUR hands.
The Global Tivoli User Group (GTUG) council has narrowed their top video winners down to these three videos
1. Interview: "IBM Tivoli Software Products Rock"
Submitted by: Richard Whybrow from a major car rental company provides a glimpse of his IBM Tivoli Storage Manager (TSM) setup, operation, plus Help Desk Services Infrastructure and Systems Management.
Submitted by: Michelle Varner.A business man is making a sales call to demonstrate the value add that Tivoli products bring to a business, but has also brought along a few friends to demonstrate how those products rock.
Submitted by: Nathan Cable. This 10 minute how-to video will show you how to install the TSM backup client on a RedHat Enterprise Linux server, complete with GUI and service-based scheduler. Targeted at TSM admins who may not have extensive Linux experience, or Linux admins new to TSM.
Take a few moments to view the videos and vote for your favorite. To vote you'll need to be a member of the Global Tivoli User Community. If you are not a member already, free membership is only 2 minutes away from your ability to vote for your favorite. Become a member today by clicking here.
Voting privileges are available until November 16th. Winners will be announced on November 23, 2010.
The grand prize winner will receive an iPad so be apart of history and vote today!
Danyel Otteson 060000ANFQ DOTTESON@US.IBM.COM Tags:  community pulse usergroups security user group ug automation tivuser asset tuc tivoli maximo storage 1 Comment 2,403 Visits
In the February Global Tivoli User Community Newsletter, David Murray, a member of the community and a Global Tivoli User Group (GTUG) council member wrote a couple paragraphs as to why Pulse is so valuable to him and to others. As the Global Tivoli User Community manager I encourage you to take a few moments and read his personal words:
Pulse Is Coming!!!!!
Author: David Murray, President of the Carolinas TUG and member of the Global Tivoli User Group council
The end of February we have the chance to attend Pulse which is the IBM Tivoli technical conference. This is an exciting opportunity to meet and talk to the Tivoli leadership as well as find out the direction of the Tivoli portfolio. Pulse is also a great opportunity to see other companies present on their implementations of the Tivoli portfolio along with many discussions on best practices and gotchas. These presentations and discussions can be very helpful for any company that ventures into the Service Management arena. Seeing what other companies have done and the successes they have had can greatly influence the success of any company starting down this road. Another great opportunity is the networking of Service Management professionals that will be there. I have developed many friendships that I still stay in touch with over the many years. I believe that any company would find value in attending Pulse and all that goes on at the conference.
Following Pulse the GTUG council will have it's yearly face to face meeting. The GTUG council works all year long on behalf of the user groups worldwide. However this meeting is an intense two day meeting to help provide direction and resolve users concerns for basically the entire Tivoli portfolio. We discuss the requirements that we have undertaken as well as meeting with the Tivoli leadership to help make the Tivoli products more functional, productive, and profitable. I highly recommend that at your next user group meeting you reach out to your GTUG representative to get an update on the proceedings. If you have questions please don't hesitate to contact us at email@example.com . We work hard to make Tivoli products better and as always appreciate your input.
Why are you attending Pulse? Please share your thoughts.
Meet me at Pulse as I'll be "hanging out" at the User Community Networking Area in the EXPO Solution Center. Come join other user community members as we network.
Danyel Otteson 060000ANFQ DOTTESON@US.IBM.COM Tags:  tivoli video contest storage maximo usergroups group ug user security asset usergroup tuc community automation tivuser 2,384 Visits
Everyone wants one....the iPad is the hottest technology today and you too have a chance to win it for FREE.
You ask HOW?
All you have to do is enter the IBM Tivoli Software Products Rock Video contest, by producing an Interview style, Technical presentation or Product tutorial video that is no less then 2.5 minutes and less then 1GB showing Tivoli products in a positive light. Read the contest rules here.
The contest ends on Friday, October 29th so don't delay!
Check out this fun and playful video submission.....
You could be the winner of the contest and win an Apple iPad too! So don't delay and plan today.
As the Global Tivoli User Community manager I'd like to know if you plan on producing a video. With only a handful of submissions right now you have a greater chance of winning an iPad, iTouch, iPad Nano and other great prizes.
Tiffany Winman 12000065XB firstname.lastname@example.org Tags:  ibmpulse pulse ibm support avp accelerated premium software value pulse2010 tivoli ps 2,357 Visits
As we're preparing for Pulse, I get the opportunity to speak many individuals who will be at the conference this month. One such individual is Anthony Aurigemma, the Worldwide leader of the Software Accelerated Value program (AVP) for IBM Tivoli Software. He has been in this role since 2006 and has been with IBM since 2004, when he joined Tivoli as part of IBM's acquisition of Candle Corporation. I asked him to a few questions about the AVP that he will be discussing in depth at Pulse.
What is the IBM Software Accelerated Value Program?
Anthony: The IBM Software Accelerated Value Program delivers a "proactive, cost-reducing, and productivity enhancing" advisory service. The program pairs each client with an assigned team who builds a foundational understanding of the client's overall environment. Through that understanding, the trusted partner works to facilitate faster deployment, lifecycle leadership, risk mitigation, and more by identifying ways to improve the client's environment, staff skill set, and processes.
Each of our AVP contracts are customized to specifically meet the client's needs and price point by creating a combination of services, including remote or on-site assistance, best practice sharing, skill building activities, and diagnostic coaching. Ultimately, AVP allows our clients to derive maximum business value from their successfully deployed IBM software with proven, quantifiable results.
Why should people purachase AVP?
Anthony: The IBM Software Accelerated Value Program is built on a simple value proposition: To help clients unlock the full value of IBM middleware software by leveraging effective solutions that ensure quantifiable results. The demand for today's businesses to respond flawlessly to potential volatility requires our customers to continually find ways to achieve higher productivity and savings from their IT infrastructure, while continuing to plan for the future needs of their business.
We provide our customers a customized solution that specifically meets their needs by creating a combination of services and we directly partner with them to ensure their success.
Why are you going to Pulse?
Anthony: AVP is at Pulse for a couple of reasons this year. First, we want to acknowledge our current Accelerated Value customers and show our appreciation to them for their loyalty to us. We're doing this in two ways. First, we are having a lounge at the Client Reference lounge in the Expo hall for our current clients to come in and hang out, check e-mail, and socialize with us and other customers. We'll be serving food and beverages and, we'll be having speakers coming in at scheduled intervals to talk about specific topics on Tivoli software and how AVP helps. We are also hosting an invitation-only reception for AVP customers.
The other reason we are at Pulse is to introduce ourselves to those attendees who are not familiar with us. You know, we used to be called Premium Support, but we underwent a transition late last year and upgraded our name to "Software Accelerated Value." We feel this new name better reflects the value we deliver to our customers in helping them unlock the value of their IBM software investment.
How can people learn more about AVP?
Anthony: For those attending Pulse, come visit us at our lounge in the Expo Hall, where we're located alongside the Client Reference lounge. For those not attending Pulse, visit our website at http://www.ibm.com/software/support/acceleratedvalue/. You can also follow us on Twitter at http://twitter.com/IBMSoftwareValu.
Whom should they contact if they want to know more?
Anthony: You can contact me at email@example.com or e-mail us at firstname.lastname@example.org
I look forward to meeting Anthony in person at Pulse. Don't be surprised if you see some pictures and videos of him in our Pulse social media channels.
Tiffany Winman 12000065XB email@example.com Tags:  management vulnerability security 15 Comments 2,319 Visits
In response to: It's not really an endpoint, it's an entry pointJeannette,
Thanks for the added perspective. The Twitter crowd was going wild when The BigFix acquisition was announced. I hope to see more about the integration roadmap from IBM.
Danyel Otteson 060000ANFQ DOTTESON@US.IBM.COM Tags:  asset-management storage user-groups service-management user-group tivuser security video asset 2,311 Visits
Richard Whybrow of Hertz Australia for his Interview style video on how "IBM Tivoli software Products Rock". Richard is a member of the Australian IBM Tivoli User Group - Melbourne and his Tivoli interests are: Datacenter Management Tools, IT for Growing Business, Network Service Assurance and Event Managment along with Security and Storage. This well rounded individual produced an wonderful Tivoli Storage Manager with Maximo video! Take a few minutes to view the video. As the Grand prize winner Richard won an Apple iPad and lots of praise from his peers and user groups members.
Richard was one of the many contributors for the Video contest hosted by the Global Tivoli User Community over the past 5 months.
You can read more about how you can contribute to the library of videos produced by IBM Tivoli clients and business partners here.
Looking to networking with people like Richard?
Please also view the other winner videos
2nd Place: Technical Presentation: Tivoli Identity Manager Rocks! by Michell Varner, who won an Apple iPod Touch
3rd Place: Product Tutorial: Setting Up TSM Client on RedHat Linux by Nathan Colem who won an Apple iPod Nano
As the User Communtiy Manager for IBM Tivoli I want to thank everyone who voted and viewed the videos to make this a successful initiative to show how IBM Tivoli products rock!
Danyel Otteson 060000ANFQ DOTTESON@US.IBM.COM Tags:  automation asset security tivoli tivuser asset-management storage storage-software storage-management user user-group user-groups 6 Comments 2,245 Visits
Lisa Jensen 270000MEM7 firstname.lastname@example.org Tags:  storage green pulse tivoli partners pulse2010 ibmpulse security automation conference asset-management awards service-management event business-partners summit maximo 1 Comment 2,245 Visits
Hello, I’m Lisa Jensen, an IBM Worldwide Channel Sales Manager for Tivoli. I’m happy to join the IBM Tivoli Software Blog team and will be providing regular posts on IBM Business Partner topics. One of the hottest topics in the Business Partner community right now is the upcoming IBM Tivoli Business Partner Summit on Sunday, February, 21, 2010 in Las Vegas, Nevada. My team is working hard to put lots of exciting plans together in preparation for this event. I’ve attended Pulse the last two years, and I know you’re going to love it and I hope to see you there!
If you’re an IBM Tivoli Business Partner why attend Pulse?
Register by November 15, 2009 for the early bird rate for Pulse so that you save $500! And don't forget to Connect with Pulse to make the most out of your time at Pulse by joining our community through Twitter, Facebook and more on the Pulse community website.
Here’s a video, of one of our Business Partners, Lighthouse Security Group, who took advantage of the Expo last year and also won a Tivoli Business Partner Award! It’s not too late for you to submit a nomination for the IBM Tivoli 2010 Business Partner Awards.
Jennifer Dennis 110000CSRM JBDENNIS@US.IBM.COM Tags:  system resilience and asset ibm z service financial security management enterprise integrated-service-manage... tivoli zenterprise application 2,236 Visits
The Market Makes Demands. IBM Delivers.
For some time, the market has been screaming for impossible complex and brawny data center computing capabilities.
Today IBM announced zEnterprise - a first of a kind technology representing a new dimension in computing. zEnterprise integrates IBM's leading technologies to dramatically improve the productivity of today's multi-architecture data centers and tomorrow's private clouds.
Consolidated, simplified management is one of the key drivers for adoption of zEnterprise, and nothing does it better or more extensively than IBM Tivoli. IBM Service Management on System z is uniquely architected to extend the value of zEnterprise by:
To extend these benefits, today Tivoli announced 4 new offerings that bring visibility, control and automation to zEnterprise:
Danyel Otteson 060000ANFQ DOTTESON@US.IBM.COM Tags:  user-group storage-management user-groups security tivoli tivuser asset automation user storage storage-software asset-management 2,191 Visits
A friend, co-worker, neighbor, service people or a family member?
Heroes are ordinary people who have accomplished extraordinary things in life and in some way have touched your life.
The dedication and support of these people who volunteer their time and energy for ultimately the greater good of the product they work with on a daily basis is incredible.
Have you ever talked to or watch a leader facilitate a user group meeting? They do it all: organize agendas, communicate to the members, attain speakers, answer questions, motivate the membership/keep the drum beat going, prepare the meeting rooms, do the post meeting activities, and so much more. So much of these tasks could not be done without their drive and passion.
Picture: The Global Tivoli User Group (GTUG) council at Pulse 2010
These user group leaders who are ordinary people do accomplish extraordinary things for the user community and so TODAY I, as the Global Tivoli User Community Manager, salute you for all of your hard work and service to keep the user community one of the strongest user communities IBM software has the privileged of supporting.
See these "heroes" in action....attend one of the 30+ user group meetings taking place in the next 7 weeks. For more information on user groups check out the Global Tivoli User Community website.
Come collaborate with me.......Who are your heroes? What have they done that makes them your hero?
Jennifer Dennis 110000CSRM JBDENNIS@US.IBM.COM Tags:  smarter-planet orlando swan rational rsc-2009 rsc integration dynamic-infrastructure zollar tivoli conference dolphin al 1 Comment 2,185 Visits
In this cartoon short, Cartman leads the South Park gang down to the Rational Software Conference in the Sunshine State to - well - pick a fight with some techni-brains over the virtues of incrementally adopting model-driven software development and then skinny-dip in the famous fish fountain in the Walt Disney World Swan Hotel.
“The intersection of his brain and reality is the null set,” conclude the over-achieving smarties from Ascendent and iRis before they drop him like he’s hot.
I suppose cartoons don’t have to worry about a Cheesy Poof per diem and travel expenses, but if you’re living
If you are going to RSC, be sure to check out the Tivoli sessions listed below, which detail how we’re building a Dynamic Infrastructure through IBM Service Management to integrate development and operational life cycles in the new Smarter Planet.
You can get the full scoop from Al Zollar, General Manager, Tivoli Software, when he delivers the keynote address on June 2. But watch out for South Park shorties cracking crass jokes in the breakouts, diving for coins in the fountains, or unifying their backends with Jazz at Jelly Rolls.
Bridging Development and Operations - IBM Brand Collaboration across WebSphere/Rational/TivoliSSDP
Sunday May 31
8:00 am - 9:00 am
Breaking Down the Barriers between Development and Operations
Al Zollar, General Manager, Tivoli Software – Executive Summit
Monday, June 1, 3:00 pm - 3:30 pm
Design Successful IT Deployments Using the New Deployment Architecture Platform in IBM(R) Rational(R) Software Architect
Monday, June 1, 11:30 am - 12:30/1:00 pm
Daniel Berg, Senior Technical Staff Member, IBM
Michael Elder, Advisory Software Engineer, IBM
Day 2 General Session: Real Innovation in a Smarter Planet
Tuesday June 2 8:30
Al Zollar, General Manager Tivoli Software – keynote
Enhancing the Application Life Cycle With IBM Tivoli Composite Application Manager
Tuesday, June 2, 11:15 am - 12:15/12:45 pm
Todd Kindsfather, Product Manager, IBM
Get Your Silicon Design Right The First Time
Tuesday, June 2, 2:15 pm - 3:15 pm
Bret Bailey, Consulting IT Specialist, IBM - Global Solution Center
Alex Baran, Worldwide Sales, Rational Electronics Industry Solutions, IBM
Introduction to IBM(R) Rational(R) Asset Manager
Tuesday, June 2, 3:30 pm - 4:30/5:00 pm
Carlos Ferreira, Product Manager, IBM
Gili Mendel, Development Manager, IBM
1+1=3: Build and Deploy Automation from Integrated IBM Tools
Wednesday, June 3, 4:15 pm - 5:15/5:45 pm
Chip Davis, IT Specialist, IBM
IBM Service-Oriented Architecture Strategy: Making It Real
Wednesday, June 3, 4:15 pm - 5:15/5:45 pm
Andrew Sweet, Director, SOA Strategy, IBM
Case Study: Four Quality Obstacles Solved with IBM(R) Rational(R) Quality ToolsQM
Thursday, June 4, 9:45 am - 10:45 am
Russell Stanley, Principal Quality Management Engineer, Trinity Software Solutions
IBM Service-Oriented Architecture Governance and Service Lifecycle Management Technical Strategy Update
Thursday, June 4, 9:45 am - 10:45 am
John Falkl, IBM Distinguished Engineer, IBM SOA
Jon Richter, Portfolio Manager, IBM SOA
Can Web 2.0 Really Develop a better breed of Internet Application Tools
Thursday, June 4, 8:30 am - 9:30 am
Renzo MacLennan, Systems Intergrator, UNISYS
Danyel Otteson 060000ANFQ DOTTESON@US.IBM.COM Tags:  asset-management user storage user-groups storage-management storage-software user-group tivoli security automation asset tivuser 2,181 Visits
2010 has been an outstanding year for the Global Tivoli User Community with over 4,000 clients/ business partners attending 206 user group meetings around the world! Never before has our user community been so strong with over 25,000 on-line members and 3,500 of those members creating public profiles for greater online networking.
This user community of both your traditional IT and Asset Management will continue to be a focus for IBM Tivoli in 2011 as greater success are yet to be had!.
Join this FREE community today and get enabled for a successful 2011.
Our fist big event of 2011 will be Pulse, as the User Community is going to be at Pulse in the User Community Networking Area.
Question for you: Will you be attending IBM's Premier Service Management conference of the year--Pulse 2011? Check out this video on Pulse.
Tiffany Winman 12000065XB email@example.com Tags:  ibm netcool security service-management ccmdb risk taddm tug compliance storage software user-groups maximo automation asset-management tuc itil tsrm community itm omegamon itcam pulse dynamic-infrastructure tivoli consolidation data-center smarter-planet 2,137 Visits
What is the “Ask
the Experts online Jam”?
During our Ask the Experts Online Jam session we include products such as ITM, ITCAM, SMCz, OMEGAMON, NetView for z/OS, most Netcool products, Tivoli Service Request Manager, CCMDB, TADDM, and products in the area of security, storage management, and asset management, and more.
Here's how it works in brief:
Step 1: A member has a question – usually fairly technical.
To participate in the jam session, you must be a registered member of the TUC. Please register now
Pulse Comes to You Luncheons
As a Tivoli User Community member, you’re also invited
to attend a special Tivoli User Community networking luncheon at the Pulse Come to You events in
As a Tivoli User Community member, you’re also invited to attend a special Tivoli User Community networking luncheon at the Pulse Come to You events inCharlotte (June 4)
Tiffany Winman 12000065XB firstname.lastname@example.org Tags:  concert discovery informix results tivoli microsoft sharepoint server taddm sensor automation rational application service-management team day dependency 2,137 Visits
On behalf of the IBM TADDM team, I'd like to thank you for the great response to the first ever TADDM Community Sensor Day to help grow our TADDM community! We had lots of folks interested in sensor day because you helped us spread the news of the event pretty far.
While we had lots of interest, we were only able to work with a handful of clients to build a sensor with us on the first sensor day. We also collaborated with some internal IBM teams. The list of sensors produced include: Informix, Managed Objects, Rational Team Concert server, Microsoft Office SharePoint server, and TADDM.
As the sensors complete certification, they will be published on the TADDM exchange site. The first two sensors, Rational Team Concert and Microsoft Office SharePoint server, are available today at http://tinyurl.com/d8yb3f.
Stay tuned for future sensor day event announcements and training!
Join our TADDM community at http://ibm.com/tivoli/community/taddm.
Danyel Otteson 060000ANFQ DOTTESON@US.IBM.COM Tags:  tivoli automation storage tivuser ug tuc community usergroups security user group maximo asset 1 Comment 2,046 Visits
I spell it...."Global Tivoli User Community"
The Global Tivoli User Community had a successful 2009 with the addition of 5,000+ people to the community, which now stands strong with 23,000+ active members. Many of those members attended the 192 local/virtual user group meeting or one of the eight webcasts and/or even enlisted a question during one of two "Ask the Expert Online Jam" sessions which featured over 150 Tivoli experts.
2009 ended with a HUGE milestone with the addition of on-line networking where members/prospects can connect with other members; which also features the ability to view and receive information based on your interests.
Now people don't have to wait until a local or virtual user group meeting to find, meet or connect with people just like themselves; they can do it through the Global Tivoli User Group website. In addition,the user group community also announced its focus on community-generated videos with its now "Community Video Gallery".
As the Global Tivoli User Community Manager and IBM liaison to this community, I strongly suggest that you make 2010 a successful year by joining the Global Tivoli User Community to start networking with the over 600+ people who have opted-in to have their public profile available for networking. Even better yet, join us at the Pulse 2010 conference February 21-24 in Las Vegas at the User Community Networking Area in the EXPO solution center where you can meet up with other members and more. By the way...many of our user community members are a part of the 300 client presenters so come support them and hear your peers share their success stories.
Your turn to talk and share....
Have you had a community networking success story of 2009 that you'd like to share? Let me know your thoughts.
Hope Ruiz 110000NU71 HRUIZ@US.IBM.COM Tags:  virtualization ibm_webcast free_webcast tivoli cloud user_community 1 Comment 1,965 Visits
The Tivoli User Community presents a free webcast with the IBM Cloud team:
To learn more about the TUC Community Focus on Cloud and Virtualization
Webcast Description: The benefits from cloud computing seem clear: cost reduction, better flexibility, scale to meet business demands, etc. However, getting to cloud involves a lot of decisions. Learn how some of your colleagues are leveraging Tivoli solutions to automate virtualized environments and move to private clouds.
Speakers: Moe Abdula, IBM Director of Service Automation and Cloud Solutions and Bowman Hall, IBM Director, Cloud Computing Client Engagements
Click here for a REPLAY after the Webcast date.
Danyel Otteson 060000ANFQ DOTTESON@US.IBM.COM Tags:  ug security virtual group tivoli community maximo asset usergroups user automation tivuser storage tuc 4 Comments 1,941 Visits
In response to: "Beam Me Up Scotty" - Start your "Start Trek "journey nowYes, the user community is a great source for speakers at Pulse 2011. So I encourage everyone to attend the virtual event about getting your questions asnwered about speaking at Pulse.
Tiffany Winman 12000065XB email@example.com Tags:  ijustine provisioning manager replay automation video tivoli web tpm 1 Comment 1,847 Visits
Im a Web 2.0 person, so you can bet I like to play around with video technologies. Some of our Business Partners joke that I should strap a videocam to my head like Justine Ezarik, a talented, young viral video comedian.
Its no surprise then that the top item to catch my eye--besides Redmonks Michael Cotes intriguing insights on a week of Cloud conferences (part 3)--in my feed reader today was the announcement of a cool new Web replay technology released in the IBM Tivoli Provisioning Manager (TPM).
The Web replay allows users to record sequenced tasks for training IT staff on using the TPM interface, provisioning systems, and setting up test-bed environments in an efficient, routine and consistent manner in contexts that can sometimes be pretty complicated. A great Tivoli Beat article covers the business value benefits and includes links to a demo and podcast.
We can check Web replay off the list. Now what could we do with an iPhone? ;) If you have innovative thoughts on how we could improve IBM products with rich media and Web 2.0 technologies to enable your business scenarios and goals, let me know. You may soon have the ear of one of our product developers.
Danyel Otteson 060000ANFQ DOTTESON@US.IBM.COM Tags:  user security ug tivuser usergroups tuc community tivoli automation maximo storage asset group 1,835 Visits
Question: Do you know what the hot issues/concerns are today?
Answer:The IBM Tivoli User Community knows....and has created The Community Focus.
"The Community Focus is portal of information, a networking capability, and an on-line forum exchange on the latest hot topics around the Tivoli product portfolio; including information on new products and solutions from IBM Tivoli and relevant Business Partners."--www.tivoli-ug.org/communityfocus
Currently, there are four topics that are on focus:
Most of these topics have webcasts planned over the next couple months and here are a couple that are set:
Tuesday, October 12, 2010
11:00 AM Eastern USA
Thursday, October 14, 2010
11:00 AM Eastern USA
Thursday, October 21, 2010
11:00 AM Eastern USA
Improved Facilities Management, Space Utilization and Data Center Power Capacity Enable Smarter Buildings
Thursday, November 18, 2010
11:00 AM Eastern USA
As the IBM Tivoli User Community manager I strongly encourage you to sign up for these webcasts and explore the collaboration tools and resources associated with each of these topics.
Do you agree that these are hot topics? Respond back and let me know your thoughts....
Being informed and get focused today!
Tiffany Winman 12000065XB firstname.lastname@example.org Tags:  sustainability energy-management meo ibm-energy-management tivoli maximo ibm monitoring management green energy-efficiency green-it energy green-and-beyond green-infrastructure green-data-center energy-monitoring 1 Comment 1,820 Visits
In response to: Energy Efficiency in a Dynamic InfrastructureKarl, cool, glad to see Green as part of the Dynamic Infrastructure goodness. Cloud, green, and mean: Makes for a winning combination. :) I was reading some research lately showing how intricately tied green and Cloud are for a dynamic infrastructure. Check out Cloud blog on Dynamic Infrastructure too: http://ow.ly/wbMW
Denny O'Brien 120000NV9S email@example.com Tags:  itm tbsm taddm video integration tutorials media tivoli 1,814 Visits
The message from IBM Tivoli customers and business partners is clear. Both groups want more information on how to integrate Tivoli products – and the quicker and easier they can do it, the better.
Phil Riedel, a solutions architect in the Tivoli Integration Center of Competency organization is helping meet that demand. He recently produced a video tutorial on how to integrate IBM Tivoli Application Dependency Discovery Manager (TADDM) with IBM Tivoli Business Service Manager (TBSM). In the video, Riedel walks through a scenario that demonstrates integration between the two products in seven minutes. The video is available in the Tivoli Media Gallery at:
In addition to the video on TADDM and TBSM integration, several new video tutorials have been recently added for IBM Tivoli Monitoring 6.2.2:
- Configuring Collections for Capacity Planning
- Configuring the Granular Warehouse GUI for Virtualization
- How to Configure Summarization and Pruning
- Granular Warehouse Overview
- Specifying Filter Criteria for Historical Collections
To access more video tutorials for Tivoli products, visit the Tivoli Media Gallery: http://www.ibm.com/tivoli/media.
Tiffany Winman 12000065XB firstname.lastname@example.org Tags:  bsm eam governance blogging risk storage tivoli service-management pulse security blogs community 1,803 Visits
As you navigate the Web, youll notice that Tivoli engages in the blogosphere in a variety of ways, for example, group blogs and individual blogs. I want to provide a little perspective on the differences here.
This is the official Tivoli blog, where the Tivoli Web and Communications team and guest bloggers, share news, statements, and perspectives from the IBM Tivoli organization. However, this blog also serves as a multi-directional channel for listening to our public stakeholders, exploring new ideas, collaborating on solutions, and sharing links or resources between community members. Often, we will discuss various perspectives or pose specific questions for public feedback. And, we encourage the extended sharing of questions, answers, links and resources in our IBM Tivoli community.
The IBM Service Management blog is similar to the Tivoli blog in nature; however, it focuses on the discipline of Service Management as a field of practice with its own trends, scenarios, standards and regulations. It also looks beyond Tivoli to other IBM offerings, IBM Business Partners, and analyst reports. Like Tivoli, we encourage the extended sharing of questions, answers, links and resources in our IBM Service Management community.
The Pulse community blog centers on the Pulse conference and those who have attended or are planning on attending the conference. It provides insight and gathers feedback on conference plans and activities and serves as an extension of conversations taking place at and around the conference. We also host the Pulse community for extended social networking and sharing of questions, resources, feedback, conversations, and stories.
For in-depth topics and discussions, we rely on our subject matter experts (SMEs) who have their own individual blogs with their own individual purposes of engaging the public. A few of these experts include:
Doug McClure, a Senior Managing Consultant for IBM Tivoli Lab Services, specializes in Business and IT Service Management. His blog provides thoughts around business, service and technology operations and management with special emphasis on Business Service Management (BSM) and how practitioners can be successful implementing a BSM strategy within their company.
Calvin Powers works in the IBM Tivoli Technology Office on IT governance related projects. He blogs on topics related to IT governance, risk management, and compliance and is especially interested in how to apply these concepts to IT service management.
Tony Pearson, author of Inside System Storage, is a senior storage consultant for IBM System Storage. His blog serves as an open exchange of ideas relating to storage and storage networking hardware, software and services.
In addition to our own SMEs, several IBM Business Partners, outside of IBM auspices, blog about Tivoli or Service Management topics. For example:
We usually highlight new blogs or bloggers on our IBM Tivoli community landing. If you have an idea for a specific blog topic or a great blog to share with the Tivoli community and readership, please let us know.
Jennifer Dennis 110000CSRM JBDENNIS@US.IBM.COM Tags:  provider asset management tivoli eam it pulse service enterprise ibm 1,792 Visits
Hey Folks, we are very pleased to introduce you to IBM Service Management Jams our new series of live webcasts customized for IBM Service Management users, Business Partners and the business community. With these weekly webcasts, well provide the very latest in thought leadership, solution deep dives and real-world experiences aimed at those managing IT, service delivery and operational infrastructures of all kinds across every major industry.
Doug Brown, VP of Tivoli Marketing and Service Management will kick off the IBM Service Management Jams on August 19 at 12 p.m. EDT with "Managing the World's Infrastructure with IBM Service Momentum", giving viewers a taste of what to expect from these complimentary, interactive broadcasts. These webcasts will give you insight on the some of the incredible work IBM Service Management solutions help accomplish every day in the real world!
Save the date of August 19 - and register here http://w.on24.com/r.htm?e=115823&s=1&k=99854B1E8233A341C1D358843BE26F34&partnerref=IBM01 and we will automatically add you to our IBM Service Management Jams mailing list.
A few of the topics you can expect to see in the following weeks include:
We want to make sure we're covering topics that you find useful, so we encourage your suggestions. Send your ideas to email@example.com or post a reply to this blog entry so others can see your suggestions and comment.
We look forward to meeting you next IBM Service Management Jam!
Tiffany Winman 12000065XB firstname.lastname@example.org Tags:  tivoli experts identity manager federated security 1,782 Visits
In response to: Ask the Experts ForumShane, thank you for participating in the upcoming Online Ask the Expert Jam. I want to make sure others know you have a blog and cover Tivoli Federated Identity Manager--so I'm posting this to our Tivoli Software Blog too.
Larry Bietz 270001JUVU email@example.com Tags:  tivoli-support service-management tivoli portal_tools 2 Comments 1,708 Visits
Pulse 2010 was a great session. So many thoughts, ideas and very smart people defining for how we all make a smarter planet.
You could feel change happening in every corner of the day. We talked to many people, not yet aware of the IBM Support Portal and their interest in the IBM Support Portal was also positive and clear. We have personalized your support experience, making significant improvement in how you can find or request assistance with your product questions. So now the next steps are ready to be taken.
So what about social networking for product support? I ask many attendees, did they or how do they use social networking for business? Do they see the oppurtunity for it being a part of the standard support options? What areas could we improve their support and collaboration for supporting a smarter planet using social networking? I have found good information on 'How twitter will change the way we live?' Thought provoking virtural collaboration from universities, rapid idea sharing and debates, enabling a connected society to interact in a virtual unified way. The comparisions to life's analogies begins to form, but at the end of the day how and what do we measure for success? What operationally qualifies the investment and actions to make social networking a high contributor to the success of supporting our customers even better?
I completed this week excited for the future as all the software products are ready, but still very reflective on the question, how can we harness and improve the customers online support experience using social networking? What are the best places to use that strength of collaboration? We are stronger together, customers, partners and IBM building an understanding for intergrated service management, with a combination of methods new and old, hybrid solutions that lead to combination's of composite product installations. Final solutions that takes strong skill to understand, leverage and support. I'd like to hear your comments. Share them here, or drop me a note at firstname.lastname@example.org. These are very interesting times.
Tiffany Winman 12000065XB email@example.com Tags:  pulse09 collaboration taddm pulse wiki netcool service-management tbsm tim tivoli best-practices scenarios wikis social-media systemz 1,697 Visits
One of the best ways for the
Q: Tell us a little about yourself.
Denny: I am the Outside-in Design Architect for Information Development in the IBM Tivoli Service Availability and Performance Management organization. One of my main goals is to find new, more effective ways to deliver technical information to our customers. One of the new ways in which we are doing that is through our external wiki strategy. I have been leading this effort for the past year now, and it is really starting to take off.
Q: Tell us about
Tivoli Wiki Central was created after Pulse 2008 as a direct response to customer requests. The first wiki, IBM Tivoli Business Service Manager, launched in February of 2008. At Pulse, we launched our second wiki, which covered the IBM Tivoli Application Dependency Discovery Manager product. During Pulse, customers really liked the wiki strategy and made requests for wikis that covered much of
Q: How many wikis exist on
Denny: Currently there are six wikis that are linked on Tivoli Wiki Central, and there are seven more currently in development. The following wikis are currently available:
Q: If we want to learn more about
Denny: I will be at the Pulse conference Expo floor with my own demo pedestal showcasing Tivoli Wiki Central. I'm also presenting a session in the Expo Theater on Monday at .
Q: If someone has questions or feedback for you, what is the best way to get in touch with you?
Denny: They can stop by my pedestal at Pulse or leave me a comment on my blog.
Tiffany Winman 12000065XB firstname.lastname@example.org Tags:  rational service-management sponsors pulse2010 business-partners pulse tivoli ibmpulse ibm partners 1 Comment 1,676 Visits
I'd like to take a moment to say thanks to all of the Pulse 2010 sponsors. These great folks are a big part of what makes the Pulse conference a success every year. They share their success stories of real world scenarios using IBM solutions and technologies and create innovative solutions and services for helping the world better optimize their infrastructures. You'll see them during the general sessions, in the Expo area, and during luncheon, refreshment, and networking sessions.
As a sponsor, if you see your Twitter handle missing from the Pulse list, leave a blog comment or send me an e-mail at email@example.com, and I'll get it added. Also, leave a URL to your blog, since we're working on a list of these too. To leave a blog comment, just use your PartnerWorld or Passport Advantage ID when you get a sign in prompt.
Video: Jim Logsdon, with Alcatel-Lucent, at Pulse 2009
Pirean Pulse widget
Go to live Pirean page.
Slideshow of some Pulse 2009 sponsors
EDI Expo booth
Birlasoft refreshment break
Tiffany Winman 12000065XB firstname.lastname@example.org Tags:  service products software support services business blog tivoli resilience service-management eam solutions acquisitions ibm security 1,676 Visits
Welcome to the IBM Tivoli Software blog. A variety of authors who represent different parts of the IBM Tivoli organization will discuss a range of Tivoli-related topics such as new product and solution announcements, acquisition strategies, product and information development, support and services offerings, upcoming events, helpful resources, and heroes in the broader Tivoli network, to name a few. This blog provides multi-directional communication with the public, and we encourage and look forward to your feedback, thoughts, and questions.
I'm Tiffany Winman, the Tivoli community and social media program manager, and my blog topics tend to focus on communities, people, companies, heroes, and stories in the broader Tivoli "ecosystem" and the use of innovative social technologies to facilitate online social networking and collaboration. When I'm not blogging on group blogs such as Tivoli, Service Management, Pulse, and Web 2.0 Goes to Work, you can join me in riveting ;) conversation on my individual blog.
Let us know if you have any questions or we can assist in any way.
Miranda Walker 060000489V WALKERMI@US.IBM.COM Tags:  ibmpulse partner partnerworld ibm-partner business-partners partners tivoli ibmtivoli pulse2010 1,636 Visits
First, let me thank all the Business Partners who have already registered for the IBM Tivoli Business Partner Summit & Pulse 2010 conference! We are looking forward to seeing all of you in person and appreciate your participation. For those of you who haven't registered yet, there is still time! What are you waiting for? Register before February 18, 2010 for the standard rate.
By now most of you know that Sunday, February 21st is the the day of the IBM Tivoli Business Partner Summit. You get to hear directly from the top IBM Software Group & Tivoli executives as well as a chance to choose from 9 breakout sessions for a "deep dive" into different areas of the Tivoli portfolio. Just a reminder that registration for the Business Partner Summit is complimentary (a great deal!). Following the Business Partner Summit, the Pulse 2010 conference provides you four days of education, networking, & selling opportunities. Here are a few new things you can expect for this action-packed week that I think you'll find valuable:
Last, let me invite all of our Business Partners to join in the Pulse social networks and be part of the conversation. Whether you are social media saavy, or just starting out, you can get involved in one or all of the following ways:
Danyel Otteson 060000ANFQ DOTTESON@US.IBM.COM Tags:  security group asset-management automation community storage ug tivuser maximo tuc asset usergroups user tivoli 1,612 Visits
What did you say?...Are Tivoli User Groups dead?...NO WAY!
In fact, with the 23,000+ members around the world and the 140+ local and virtual user groups around Automation, Storage, Security and Asset, the community is as live as it has ever been.
As the Global Tivoli User Community Manager, I wanted to share with you a few interesting facts:
FACT: 15+ User Groups formed in 2009
FACT: Most user groups try to have a physical meeting 1-2 times a year
FACT: 16 User Groups held a meeting in July and August, usually a very quite period for the Northern Hemisphere of the world.
FACT: 38+ user group meetings already scheduled for Sept - Dec. Much more to be scheduled!
FACT: 134 questions asked in July and August using the Q&A tool of the Peer to Peer Knowledge Exchange
FACT: 47 comments have been made by 19 people, using the "Be Heard" capability on www.tivoli-ug.org in July and August
So while the "slow" summer is almost over and fall is fast approaching, user group leaders are feverishly working on setting up local user group meetings and virtual meetings via conference calls before the end of the year and the upcoming Pulse Conference in Las Vegas.
Get connected today and join the Global Tivoli User Community and a user group.
If you have an upcoming user group meeting or would like to share some success stories you've experienced with the user groups, please respond to this blog and let us know!
Danyel Otteson 060000ANFQ DOTTESON@US.IBM.COM Tags:  cloud-computing tivoli business-partners user references maximo software tuc user-group storage-management automation video storage mangeement user-groups asset security asset-management 1,606 Visits
Did you hear?
The IBM Tivoli Products Rock video contest dates have been extended to October 29, 2010 through the Gloabl Tivoli User Community!
If you are a client, business partner or independent consultant this is the prefect opportunity to show your pride and share your expertise through either an Interview, Technical Presentation or Product Tutorial video today!
Maybe you have thought about doing a video but the months of July and August were just too busy. Now it's September and this is the perfect time to start planning for the final submission date of October 29.
Step 2: Decide on what type of video you plan to do (interview, technical presentation or product tutorial)
Step 3: Pick a topic/product to cover
Step 4: View the "free software" and hints and tips for the type of video you will produce
Step 5: Enlist the help of co-workers/friends to produce and plan out the flow of the video (if need be)
Step 6: Produce video
Step 7: Submit video
As the Tivoli Global User Community manager I encourage everyone to submit videos before the deadline of October 29.
The prizes of an iPad, iTouch and more are great incentives to produce a video so don't delay, plan today!
Here are a few submissions for reference:
Product Tutorial video
Tiffany Winman 12000065XB email@example.com Tags:  2010 zollar rational pulse submit maximoworld netcool management storage eam maximo las service vegas software al tivoli hardware papers 1,572 Visits
In response to: We Want YOU to Submit Your IBM Story by November 2Quick note: Deadline for submitting Pulse abstracts has been extended to Nov. 20: http://ow.ly/yUeo (Find guidance on submissions: http://ow.ly/yUdv)
Danyel Otteson 060000ANFQ DOTTESON@US.IBM.COM Tags:  tuc community asset security tivuser maximo group storage tivoli user automation ug usergroups 1,572 Visits
...PRICELESS..... For everything else there's the Global Tivoli User Community"
...PRICELESS..... For everything else there's the Global Tivoli User Community"
...PRICELESS..... For everything else there's the Global Tivoli User Community"
Danyel Otteson 060000ANFQ DOTTESON@US.IBM.COM Tags:  group user storage tivuser security asset tuc ug automation tivoli community usergroups maximo 1,556 Visits
Come join the 1000+ user community members attending Pulse 2010 next week in Las Vegas, NV.
In a recent Newsletter communication from the Global Tivoli User Community they wanted all user community members to do the following at Pulse:
" Go to the "User Community Networking Area" - the "one stop shop": meet people, pick up your specific user group button, update your TUC profile, learn how to use social media, do a video/podcast
When: Sunday 6:30 - 9:00; Monday 12:00 - 8:00; Tuesday 12:00 - 6:00; Wednesday 12:00 - 4:00
Where: Expo Solution Expo Hall"
the "What is it like to be a Tivoli customer, the good, the bad and the ugly"
BoF session - Four members of the GTUG council will be the panelist for this
session along with Bill Kribbs, VP of Tivoli Support and Services who will host
Maximo User Group meeting on Sunday or for those Italian TUC members
attend your user group meeting on Tuesday
"Find a User Community member" game - two members of the TUC each day will
have their pictures displayed on a poster boards throughout the conference and
the first 10 people to find them will get a prize
pride for the Tivoli User Community and do a 2 minute "man on the street" video
about your user group experience and/or more
As the Global Tivoli User Community Manager and Liaison to this community I encourage everyone to go to Pulse and engage in these activities.
What are you looking forward to at Pulse? Will you participate in these activities?