Tivoli Software blog
Tiffany Winman 12000065XB firstname.lastname@example.org Tags:  ccmdb omegamon ibm access tpm itcam rativo taddm assurance integrated-service-manage... and tivoli rational rtlm itm manager system rpt #ibm provisioning #ibminnovate #ibmsoftware srm rqm monitoring architect identity 1 Comment 2,706 Visits
Danyel Otteson 060000ANFQ DOTTESON@US.IBM.COM Tags:  community pulse usergroups security group user ug automation tivuser asset tivoli tuc maximo storage 1 Comment 2,459 Visits
In the February Global Tivoli User Community Newsletter, David Murray, a member of the community and a Global Tivoli User Group (GTUG) council member wrote a couple paragraphs as to why Pulse is so valuable to him and to others. As the Global Tivoli User Community manager I encourage you to take a few moments and read his personal words:
Pulse Is Coming!!!!!
Author: David Murray, President of the Carolinas TUG and member of the Global Tivoli User Group council
The end of February we have the chance to attend Pulse which is the IBM Tivoli technical conference. This is an exciting opportunity to meet and talk to the Tivoli leadership as well as find out the direction of the Tivoli portfolio. Pulse is also a great opportunity to see other companies present on their implementations of the Tivoli portfolio along with many discussions on best practices and gotchas. These presentations and discussions can be very helpful for any company that ventures into the Service Management arena. Seeing what other companies have done and the successes they have had can greatly influence the success of any company starting down this road. Another great opportunity is the networking of Service Management professionals that will be there. I have developed many friendships that I still stay in touch with over the many years. I believe that any company would find value in attending Pulse and all that goes on at the conference.
Following Pulse the GTUG council will have it's yearly face to face meeting. The GTUG council works all year long on behalf of the user groups worldwide. However this meeting is an intense two day meeting to help provide direction and resolve users concerns for basically the entire Tivoli portfolio. We discuss the requirements that we have undertaken as well as meeting with the Tivoli leadership to help make the Tivoli products more functional, productive, and profitable. I highly recommend that at your next user group meeting you reach out to your GTUG representative to get an update on the proceedings. If you have questions please don't hesitate to contact us at email@example.com . We work hard to make Tivoli products better and as always appreciate your input.
Why are you attending Pulse? Please share your thoughts.
Meet me at Pulse as I'll be "hanging out" at the User Community Networking Area in the EXPO Solution Center. Come join other user community members as we network.
Tiffany Winman 12000065XB firstname.lastname@example.org Tags:  rational service-management sponsors pulse2010 business-partners pulse tivoli ibmpulse ibm partners 1 Comment 1,717 Visits
I'd like to take a moment to say thanks to all of the Pulse 2010 sponsors. These great folks are a big part of what makes the Pulse conference a success every year. They share their success stories of real world scenarios using IBM solutions and technologies and create innovative solutions and services for helping the world better optimize their infrastructures. You'll see them during the general sessions, in the Expo area, and during luncheon, refreshment, and networking sessions.
As a sponsor, if you see your Twitter handle missing from the Pulse list, leave a blog comment or send me an e-mail at email@example.com, and I'll get it added. Also, leave a URL to your blog, since we're working on a list of these too. To leave a blog comment, just use your PartnerWorld or Passport Advantage ID when you get a sign in prompt.
Video: Jim Logsdon, with Alcatel-Lucent, at Pulse 2009
Pirean Pulse widget
Go to live Pirean page.
Slideshow of some Pulse 2009 sponsors
EDI Expo booth
Birlasoft refreshment break
Danyel Otteson 060000ANFQ DOTTESON@US.IBM.COM Tags:  tivoli automation storage tivuser ug tuc community usergroups security user group maximo asset 1 Comment 2,098 Visits
I spell it...."Global Tivoli User Community"
The Global Tivoli User Community had a successful 2009 with the addition of 5,000+ people to the community, which now stands strong with 23,000+ active members. Many of those members attended the 192 local/virtual user group meeting or one of the eight webcasts and/or even enlisted a question during one of two "Ask the Expert Online Jam" sessions which featured over 150 Tivoli experts.
2009 ended with a HUGE milestone with the addition of on-line networking where members/prospects can connect with other members; which also features the ability to view and receive information based on your interests.
Now people don't have to wait until a local or virtual user group meeting to find, meet or connect with people just like themselves; they can do it through the Global Tivoli User Group website. In addition,the user group community also announced its focus on community-generated videos with its now "Community Video Gallery".
As the Global Tivoli User Community Manager and IBM liaison to this community, I strongly suggest that you make 2010 a successful year by joining the Global Tivoli User Community to start networking with the over 600+ people who have opted-in to have their public profile available for networking. Even better yet, join us at the Pulse 2010 conference February 21-24 in Las Vegas at the User Community Networking Area in the EXPO solution center where you can meet up with other members and more. By the way...many of our user community members are a part of the 300 client presenters so come support them and hear your peers share their success stories.
Your turn to talk and share....
Have you had a community networking success story of 2009 that you'd like to share? Let me know your thoughts.
Lisa Jensen 270000MEM7 firstname.lastname@example.org Tags:  storage green pulse tivoli partners pulse2010 ibmpulse security automation conference asset-management awards service-management event business-partners summit maximo 1 Comment 2,314 Visits
Hello, I’m Lisa Jensen, an IBM Worldwide Channel Sales Manager for Tivoli. I’m happy to join the IBM Tivoli Software Blog team and will be providing regular posts on IBM Business Partner topics. One of the hottest topics in the Business Partner community right now is the upcoming IBM Tivoli Business Partner Summit on Sunday, February, 21, 2010 in Las Vegas, Nevada. My team is working hard to put lots of exciting plans together in preparation for this event. I’ve attended Pulse the last two years, and I know you’re going to love it and I hope to see you there!
If you’re an IBM Tivoli Business Partner why attend Pulse?
Register by November 15, 2009 for the early bird rate for Pulse so that you save $500! And don't forget to Connect with Pulse to make the most out of your time at Pulse by joining our community through Twitter, Facebook and more on the Pulse community website.
Here’s a video, of one of our Business Partners, Lighthouse Security Group, who took advantage of the Expo last year and also won a Tivoli Business Partner Award! It’s not too late for you to submit a nomination for the IBM Tivoli 2010 Business Partner Awards.
Danyel Otteson 060000ANFQ DOTTESON@US.IBM.COM Tags:  tuc tivuser maximo usergroups ug group user asset experts tivoli storage automation community security 1 Comment 3,891 Visits
Got a question on IBM Tivoli Products? Get an answer via the Ask the Expert Online event.
75+ IBM Tivoli Experts will be available via the "Ask the Expert Online Jam" session for a 12 hour event this Thursday, November 12th from 8:00am - 8:00pm Eastern Standard Time (New York)
This incredible event, hosted by the Global Tivoli User Community will allow clients, prospects and more to ask questions of IBM Experts on 30+ products online via an application tool hosted on www.tivoli-ug.org
As the Global Tivoli User Community manager, I've supported two other Ask the Expert Online Jam sessions which produced excellent results and archives for both the person asking the questions and IBM.
If you have questions for our IBM experts this event is for you.
How does it work?
Step 1: Think of a question - can be fairly technical
Step 2: Go to http://www.tivoli-ug.org/ate/public/ for the web application
Step 3: View a page of topics/products to select from
Step 4: Find the expert that is best suited to answer the question by browsing for an expert list by the pre-defined category and product/solution;
Step 5: Fill-in the question field and submit the question.
Step 6: Receive an email answer to your question and the Ask the Expert JAM web application is updated for other people to see.
To participate in this online jam session you need to be a registered member of the Tivoli User Community, so please register now!
Don't know what kind of questions to ask? Click here for more information and to view the archives from previous Ask the Expert Online Jam sessions.
What products/topics will be offered?
Datacenter Management tools: IBM Tivoli Monitoring, IBM Tivoli Composite Application Manager for Transactions and WebSphere/J2EE, Tivoli Application Dependency Discovery Manager, Tivoli Provisioning Manager, Tivoli Service Request Manager,
Network, Service Assurance and Events: Tivoli Netcool Impact, Tivoli Netcool Performance Flow Analyzer, Tivoli Netcool Performance Manager, Tivoli Netcool/OMNIbus, Tivoli network Manager, Tivoli Network Manager (Precision and NetView/d),
Asset Management: Asset Management for IT and Enterprise, Enterprise Asset Management Trends and IBM Maximo Industry Solutions,
Security: Tivoli Access Manager, Tivoli Identity Manager, Tivoli Federated Identity Manager, Tivoli Enterprise Acces Manager Single Sign On, Tivoli Compliance Insight Manager, Tivoli Directory Server, Tivoli Key Lifecycle Manager, Tivoli Security Information and Event Manager, Tivoli Security Policy Manager,
Storage: Tivoli Storage Flash Copy Manager on AIX and Windows, Tivoli Storage Manager, Tivoli Storage Productivity Center, Tivoli Storage Mangaer (TSM) Fastback,
z/OS: Netview for z/OS, OMEGAMON, Tivoli Security for Systems z: Tivoli zSecure Suite
Click here for more information
Get your questions ready and join us on Thursday, November 12th for this online event here: www.tivoli-ug.org
Tiffany Winman 12000065XB email@example.com Tags:  sustainability energy-management meo ibm-energy-management tivoli maximo ibm monitoring management green energy-efficiency green-it energy green-and-beyond green-infrastructure green-data-center energy-monitoring 1 Comment 1,889 Visits
In response to: Energy Efficiency in a Dynamic InfrastructureKarl, cool, glad to see Green as part of the Dynamic Infrastructure goodness. Cloud, green, and mean: Makes for a winning combination. :) I was reading some research lately showing how intricately tied green and Cloud are for a dynamic infrastructure. Check out Cloud blog on Dynamic Infrastructure too: http://ow.ly/wbMW
Tiffany Winman 12000065XB firstname.lastname@example.org Tags:  tivoli birthday software 1 Comment 1,559 Visits
Happy birthday, Tivoli! Twenty years ago from today, Tivoli Systems was founded. Check out Tivoli on Wikipedia for a brief tour down memory lane (by the way, come on all you Tivoli historians and enthusiasts, help us build a better Tivoli Wikipedia page!).
Thank you to the community of Tivoli experts, customers, Business Partners, thought leaders, champions, and heroes who continually help improve Tivoli experiences, solutions and services via their innovation, hard work, knowledge sharing and mentoring, and honest feedback. I'm excited to see what another 20 years of such excellent collaboration will bring!
Enjoy some of the faces, stories, and heroes behind the Tivoli community:
Tivoli Marketing Team
Jennifer Dennis 110000CSRM JBDENNIS@US.IBM.COM Tags:  smarter-planet orlando swan rational rsc-2009 rsc integration dynamic-infrastructure zollar tivoli conference dolphin al 1 Comment 2,234 Visits
In this cartoon short, Cartman leads the South Park gang down to the Rational Software Conference in the Sunshine State to - well - pick a fight with some techni-brains over the virtues of incrementally adopting model-driven software development and then skinny-dip in the famous fish fountain in the Walt Disney World Swan Hotel.
“The intersection of his brain and reality is the null set,” conclude the over-achieving smarties from Ascendent and iRis before they drop him like he’s hot.
I suppose cartoons don’t have to worry about a Cheesy Poof per diem and travel expenses, but if you’re living
If you are going to RSC, be sure to check out the Tivoli sessions listed below, which detail how we’re building a Dynamic Infrastructure through IBM Service Management to integrate development and operational life cycles in the new Smarter Planet.
You can get the full scoop from Al Zollar, General Manager, Tivoli Software, when he delivers the keynote address on June 2. But watch out for South Park shorties cracking crass jokes in the breakouts, diving for coins in the fountains, or unifying their backends with Jazz at Jelly Rolls.
Bridging Development and Operations - IBM Brand Collaboration across WebSphere/Rational/TivoliSSDP
Sunday May 31
8:00 am - 9:00 am
Breaking Down the Barriers between Development and Operations
Al Zollar, General Manager, Tivoli Software – Executive Summit
Monday, June 1, 3:00 pm - 3:30 pm
Design Successful IT Deployments Using the New Deployment Architecture Platform in IBM(R) Rational(R) Software Architect
Monday, June 1, 11:30 am - 12:30/1:00 pm
Daniel Berg, Senior Technical Staff Member, IBM
Michael Elder, Advisory Software Engineer, IBM
Day 2 General Session: Real Innovation in a Smarter Planet
Tuesday June 2 8:30
Al Zollar, General Manager Tivoli Software – keynote
Enhancing the Application Life Cycle With IBM Tivoli Composite Application Manager
Tuesday, June 2, 11:15 am - 12:15/12:45 pm
Todd Kindsfather, Product Manager, IBM
Get Your Silicon Design Right The First Time
Tuesday, June 2, 2:15 pm - 3:15 pm
Bret Bailey, Consulting IT Specialist, IBM - Global Solution Center
Alex Baran, Worldwide Sales, Rational Electronics Industry Solutions, IBM
Introduction to IBM(R) Rational(R) Asset Manager
Tuesday, June 2, 3:30 pm - 4:30/5:00 pm
Carlos Ferreira, Product Manager, IBM
Gili Mendel, Development Manager, IBM
1+1=3: Build and Deploy Automation from Integrated IBM Tools
Wednesday, June 3, 4:15 pm - 5:15/5:45 pm
Chip Davis, IT Specialist, IBM
IBM Service-Oriented Architecture Strategy: Making It Real
Wednesday, June 3, 4:15 pm - 5:15/5:45 pm
Andrew Sweet, Director, SOA Strategy, IBM
Case Study: Four Quality Obstacles Solved with IBM(R) Rational(R) Quality ToolsQM
Thursday, June 4, 9:45 am - 10:45 am
Russell Stanley, Principal Quality Management Engineer, Trinity Software Solutions
IBM Service-Oriented Architecture Governance and Service Lifecycle Management Technical Strategy Update
Thursday, June 4, 9:45 am - 10:45 am
John Falkl, IBM Distinguished Engineer, IBM SOA
Jon Richter, Portfolio Manager, IBM SOA
Can Web 2.0 Really Develop a better breed of Internet Application Tools
Thursday, June 4, 8:30 am - 9:30 am
Renzo MacLennan, Systems Intergrator, UNISYS
Tiffany Winman 12000065XB email@example.com Tags:  efficiency cloud tsam tsm tivtour information-architecture development cloud-computing tivoli security fastback identity-management tour storage green asset-management dynamic-infrastructure service-management virtualization 2009 automation energy 1 Comment 3,243 Visits
Yesterday, I was among 150 other IBMers at the "Tour of Tivoli" at the IBM site in Tucson (see photos). Hosted by Laura Sanders, VP of IBM Tivoli Development, the Tour provided demos of Tivoli Service Management technologies that "make sure our customers can deliver what they said they’d deliver within the time and cost they said they could deliver it," as Laura says.
Basically, the tour functioned as an internal state of the union talk where Laura reaffirmed the vision of Tivoli to lead in the Service Management industry by delivering innovative solutions for building and managing a Dynamic Infrastructure that strongly contributes to IBM's initiative to build a smarter planet.
The activities of the day reinforced this vision in very concrete ways by providing educational sessions and product demos of how Tivoli technologies directly contribute to building a dynamic infrastructure and smarter planet. The scope of the demos covered asset management, storage, security, business resiliency, energy efficiency, information architecture, quality assurance, integration, cloud computing, and virtualization.
The vice presidents of development on Laura's team each developed very creative videos explaining the scope and mission of their organization. Dabbling in edutainment, they used concepts from James Bond, Who Wants to Be a Millionaire, American Idol, the Geico Gecko, and Johnny Cash to compete for best video. They were all hilarious and very educational at the same time.
Many IBMers tweeted about the experience using the #tivtour hashtag. See the Twitter Search for #tivtour on Twazzup for a running stream of related tweets and photos. The Tivoli Tour runs at many IBM locations this week and in Brazil on May 29. So you can expect to see more Twitter conversations in the near future. You can view a combined pool of photos across the various geographic locations by viewing the Tour of Tivoli 2009 group on Flickr.
I particularly enjoyed the tour because I had a chance to visit with Raj Subramaniam (@ibmstorage on Twitter) and speak with IBM Distinguished Engineer Tom Clark, the Chief Architect of IBM Storage Software, about future innovative storage solutions that will address cloud computing, dynamic information architectures, and the use of new solid state disk technologies. I also had a chance to get a sneak preview of IBM storage archiving solutions that will hit the market in the near future. I could tell you more, but then I'd have to kill you. ;)
While I was in Tucson, I also had the opportunity to interview two IBM experts on solutions they were demoing:
TSM Fastback video: Alistair Symon, Director of IBM Tivoli Storage Software Development, on IBM Tivoli Storage Manager Fastback (See product information)
Cloud and TSAM video: James Damgar, IBM Software Engineer, on IBM Tivoli service Automation Manager (See product information)
Externally, IBM is sharing much of the same information with the public via two key venues:
For IBM employees only: Below is a list of internal links to key Tour of Tivoli resources:
Tiffany Winman 12000065XB firstname.lastname@example.org Tags:  ijustine provisioning manager replay automation video tivoli web tpm 1 Comment 1,884 Visits
Im a Web 2.0 person, so you can bet I like to play around with video technologies. Some of our Business Partners joke that I should strap a videocam to my head like Justine Ezarik, a talented, young viral video comedian.
Its no surprise then that the top item to catch my eye--besides Redmonks Michael Cotes intriguing insights on a week of Cloud conferences (part 3)--in my feed reader today was the announcement of a cool new Web replay technology released in the IBM Tivoli Provisioning Manager (TPM).
The Web replay allows users to record sequenced tasks for training IT staff on using the TPM interface, provisioning systems, and setting up test-bed environments in an efficient, routine and consistent manner in contexts that can sometimes be pretty complicated. A great Tivoli Beat article covers the business value benefits and includes links to a demo and podcast.
We can check Web replay off the list. Now what could we do with an iPhone? ;) If you have innovative thoughts on how we could improve IBM products with rich media and Web 2.0 technologies to enable your business scenarios and goals, let me know. You may soon have the ear of one of our product developers.
Hope Ruiz 110000NU71 HRUIZ@US.IBM.COM Tags:  user_community expert tuc_event tivoli_event forum support tivoli_product_questions 1,464 Visits
MARK THE DATE May 11th, 2011 8AM - 8PM Eastern USA for the next Global Tivoli User Community Ask the Experts Online Jam (ATE)!
The Global Tivoli User Community (TUC), the largest online and offline community home for all Tivoli and Maximo professionals is presenting a valuable opportunity for YOU to connect with real world IBM experts and have them answer your questions on a range Tivoli and Maximo products on May 11th through the "Ask the Experts Online Jam".
What is the "Ask the Experts online Jam (ATE)", and how does it work?of 12 hours (8am eastern - 8pm eastern USA) through the TUC Ask the Experts Online Jam tool. Your questions along with the answers are then archived on the TUC website to be uses as a reference for all the worldwide TUC members.
Go here to learn all of the details on how the ATE tool works.
What topics will be covered during
To find the time in your city check out the World Clock meeting planner website.
of questions can I ask?
Click here for more information and to view the archives from previous ATE Jams.
To participate in this online jam session you must be a registered member of the TUC. Please register now!
Once you become a member you can join a local or virtual user group, take advantage of our online education and certification resources as well as our networking and collaboration tools.
Other benefits include; Pulse Conference Discounts codes; 40% Discount on Tivoli books from IBM Press, Free certification testing at local user group meetings and much more!
Rick Mayo 2700018US0 email@example.com 1,175 Visits
IBM Launches Service Management Connect to bring together customers, partners and IBM experts on Integrated Service Management
IBM has been very aggressive in building an extensive library of content to help customers in their integrated service management journey. To make this journey even easier IBM is announcing a new community called Service Management Connect to bring together its vast library of assets and IBM technical experts to answer your questions and receive your input.
· In addition, for the architects, a series of reference architectures will be made available this year to provides a proven template solution for an architecture for a particular domain. These reference architectures will be made available through the ISM Library and will be supported through forums on Service Management Connect. The Business Service Management reference architecture will be made available in the first quarter. Learn more about reference architectures.
Check out this overview video for Service Management Connect:
Service Management Connect compliments the existing service management communities
Start exploring Service Management Connect today:
Social networking opportunities:
Use and follow these hashtags on Twitter to discover who is talking about Service Management Connect:
Hash Tags: # ibmsmc
Danyel Otteson 060000ANFQ DOTTESON@US.IBM.COM Tags:  user asset-management storage user-groups storage-management storage-software user-group tivoli security automation tivuser asset 2,241 Visits
2010 has been an outstanding year for the Global Tivoli User Community with over 4,000 clients/ business partners attending 206 user group meetings around the world! Never before has our user community been so strong with over 25,000 on-line members and 3,500 of those members creating public profiles for greater online networking.
This user community of both your traditional IT and Asset Management will continue to be a focus for IBM Tivoli in 2011 as greater success are yet to be had!.
Join this FREE community today and get enabled for a successful 2011.
Our fist big event of 2011 will be Pulse, as the User Community is going to be at Pulse in the User Community Networking Area.
Question for you: Will you be attending IBM's Premier Service Management conference of the year--Pulse 2011? Check out this video on Pulse.
Danyel Otteson 060000ANFQ DOTTESON@US.IBM.COM Tags:  asset-management storage user-groups service-management tivuser user-group security asset video 2,357 Visits
Richard Whybrow of Hertz Australia for his Interview style video on how "IBM Tivoli software Products Rock". Richard is a member of the Australian IBM Tivoli User Group - Melbourne and his Tivoli interests are: Datacenter Management Tools, IT for Growing Business, Network Service Assurance and Event Managment along with Security and Storage. This well rounded individual produced an wonderful Tivoli Storage Manager with Maximo video! Take a few minutes to view the video. As the Grand prize winner Richard won an Apple iPad and lots of praise from his peers and user groups members.
Richard was one of the many contributors for the Video contest hosted by the Global Tivoli User Community over the past 5 months.
You can read more about how you can contribute to the library of videos produced by IBM Tivoli clients and business partners here.
Looking to networking with people like Richard?
Please also view the other winner videos
2nd Place: Technical Presentation: Tivoli Identity Manager Rocks! by Michell Varner, who won an Apple iPod Touch
3rd Place: Product Tutorial: Setting Up TSM Client on RedHat Linux by Nathan Colem who won an Apple iPod Nano
As the User Communtiy Manager for IBM Tivoli I want to thank everyone who voted and viewed the videos to make this a successful initiative to show how IBM Tivoli products rock!