In response to: "Beam Me Up Scotty" - Start your "Start Trek "journey nowYes, the user community is a great source for speakers at Pulse 2011. So I encourage everyone to attend the virtual event about getting your questions asnwered about speaking at Pulse.
Tivoli Software blog
Danyel Otteson 060000ANFQ DOTTESON@US.IBM.COM Tags:  security ug virtual group community tivoli maximo asset user usergroups automation storage tivuser tuc 4 Comments 970 Visits
Danyel Otteson 060000ANFQ DOTTESON@US.IBM.COM Tags:  automation tivuser security tivoli tuc asset user usergroups group ug community storage maximo virtual 2 Comments 1,631 Visits
Being physically teleported from your office to a meeting or another location is not yet possible in our world as our friends through the American movie "Star Trek", have been able to do for years; however, the next best thing would be to have a meeting "beemed up to you" virtually.
We are all busy and traveling to a local meeting can be time consuming. My experience is that virtual meetings saves time, is structured, simple and yet it can be the best 60-90 minutes of your day. One of the greatest assets we have is the knowledge we gain through the various tools and resources to us. One of those resources is the Global Tivoli User Community. If you are looking to get information, connect with others and make your views be heard then why don't you join a virtual user group. These groups, some of which are brand new, meet periodically through out the year via a conference call and the web to gain knowledge and exchange information.
Join one today!
Some of these virtual groups will be meeting within the next week so sign up today so you too can have the user group meeting "beamed up to you" . You journey with the user groups may expand beyond these virtual user gorups so check out the complete list of all user groups.
Do you have thoughts on virtual user groups? Have you attended one of these virtual user groups? Share with me your story.
Denny O'Brien 120000NV9S firstname.lastname@example.org Tags:  itm integration monitoring omegamon information documentation 728 Visits
Did you know that there is a new integrated information center for Tivoli OMEGAMON products? Check out this excerpt from an article recently published by Sharon Sabsay, an information developer with IBM Tivoli:
IBM® Tivoli® OMEGAMON® XE customers install, configure, and use a number of components and products that must work together. These tasks are well-documented, but it can sometimes be difficult to find the right information at the right time. So a new, task-oriented information center has been created to supplement the existing Tivoli OMEGAMON XE product information center. The IBM Tivoli Monitoring and OMEGAMON XE information center (http://publib.boulder.ibm.com/infocenter/tivihelp/v15r1) contains the documentation for all the IBM Tivoli Monitoring products, the OMEGAMON XE products, and their shared infrastructure components. The documentation is organized by product.
The new OMEGAMON XE Integrated Information Center (http://publib.boulder.ibm.com/infocenter/tivihelp/v42r1/index.jsp) is dedicated to the OMEGAMON XE products and their shared infrastructure. In the center, information is integrated by task, rather than separated by product. Special information developed for the center helps you get started quickly and guides you through the documentation. Use the new collaboration features to rate information, add comments to pages, and read and reply to comments added by others.
Danyel Otteson 060000ANFQ DOTTESON@US.IBM.COM Tags:  user security ug tivuser usergroups tuc community tivoli automation maximo storage asset group 1,048 Visits
Question: Do you know what the hot issues/concerns are today?
Answer:The IBM Tivoli User Community knows....and has created The Community Focus.
"The Community Focus is portal of information, a networking capability, and an on-line forum exchange on the latest hot topics around the Tivoli product portfolio; including information on new products and solutions from IBM Tivoli and relevant Business Partners."--www.tivoli-ug.org/communityfocus
Currently, there are four topics that are on focus:
Most of these topics have webcasts planned over the next couple months and here are a couple that are set:
Tuesday, October 12, 2010
11:00 AM Eastern USA
Thursday, October 14, 2010
11:00 AM Eastern USA
Thursday, October 21, 2010
11:00 AM Eastern USA
Improved Facilities Management, Space Utilization and Data Center Power Capacity Enable Smarter Buildings
Thursday, November 18, 2010
11:00 AM Eastern USA
As the IBM Tivoli User Community manager I strongly encourage you to sign up for these webcasts and explore the collaboration tools and resources associated with each of these topics.
Do you agree that these are hot topics? Respond back and let me know your thoughts....
Being informed and get focused today!
Denny O'Brien 120000NV9S email@example.com Tags:  systemz wikis tivoli media documentation 661 Visits
Customers have often stated that there is no shortage of good information about Tivoli products. But they do admit that they sometimes have trouble finding it.
That’s why, over the past two years, we’ve made significant strides that make it easier for our customers to find the information they need. The following links are your door to technical information about Tivoli products:
Tivoli Documentation Central: Access documentation for all Tivoli products. This includes product information centers, product and solution wikis, IBM Redbooks publications, and support technotes. Click here to access Tivoli Documentation Central.
Tivoli Wiki Central: This is your portal to product and solution wikis for Tivoli. There are currently 32 wikis available, covering more than 80 products. Here you will find best practices, scenarios, planning information, white papers, and other content written by Tivoli subject matter experts. You are also invited to contribute your content to Tivoli wikis. Click here to access Tivoli Wiki Central.
Tivoli Media Gallery: The Tivoli Media Gallery is the home for multimedia for Tivoli products. This includes demos, “How To” tutorials, podcasts, webcasts, and more. Here you have access to more than 180 videos about Tivoli products. Click here to access the Tivoli Media Gallery.
IBM System z Advisor: Are you a user of IBM System z products? If so, consider subscribing to the IBM System z Advisor monthly newsletter. The z Advisor provides you with product news and articles about IBM System z products. Click here to subscribe to the IBM System z Advisor. This landing page includes a link where you can subscribe.
Is something missing? Let us know by adding a comment.
Danyel Otteson 060000ANFQ DOTTESON@US.IBM.COM Tags:  cloud-computing tivoli business-partners user references maximo software tuc user-group storage-management automation video storage mangeement user-groups asset security asset-management 920 Visits
Did you hear?
The IBM Tivoli Products Rock video contest dates have been extended to October 29, 2010 through the Gloabl Tivoli User Community!
If you are a client, business partner or independent consultant this is the prefect opportunity to show your pride and share your expertise through either an Interview, Technical Presentation or Product Tutorial video today!
Maybe you have thought about doing a video but the months of July and August were just too busy. Now it's September and this is the perfect time to start planning for the final submission date of October 29.
Step 2: Decide on what type of video you plan to do (interview, technical presentation or product tutorial)
Step 3: Pick a topic/product to cover
Step 4: View the "free software" and hints and tips for the type of video you will produce
Step 5: Enlist the help of co-workers/friends to produce and plan out the flow of the video (if need be)
Step 6: Produce video
Step 7: Submit video
As the Tivoli Global User Community manager I encourage everyone to submit videos before the deadline of October 29.
The prizes of an iPad, iTouch and more are great incentives to produce a video so don't delay, plan today!
Here are a few submissions for reference:
Product Tutorial video
Tiffany Winman 12000065XB firstname.lastname@example.org Tags:  williams acquisition ibmsoftware automation security service-management software ibm bigfix amrit cto 2,426 Visits
In addition to the Intelliden acquisition, the other big IBM Tivoli acquisition this year was BigFix. IBM announced the completion of the acquisition last month. And just this week, IBM announced that BigFix “now displays all virtual and physical assets—PCs , laptops, servers, point-of-sale and virtualized devices—in a single place.”
I’ve had the pleasure of working closely with the BigFix team in the last few months as they join the IBM family. While discussing his podcast series, Beyond the Perimeter, I took the opportunity to interview Amrit Williams, CTO of BigFix.
Question: Can you tell us a little bit about BigFix?
Amrit: BigFix is a leading global provider of
high-performance systems and security management software for enterprise
companies. The BigFix unified management platform provides real-time visibility
and control through a single infrastructure, single agent and single console
for systems life cycle management, endpoint protection, security configuration
and vulnerability management.
BigFix solutions enable customers to securely manage their global IT infrastructures faster, more accurately, resulting in improved governance, control, visibility and business agility.
Question: Why did IBM acquire BigFix? How does it fit into IBM’s product portfolio?
Amrit: IBM and BigFix are a great fit. The product portfolios are very complementary, the strategy and vision are well aligned and the companies’ respective values and focus will drive greater innovation to the market
Product and market synergies
--BigFix offers best in class endpoint management (PCs, laptops, and distributed servers) that extends the IBM portfolio, enabling their smarter computing vision from the data center to endpoints anywhere in the world.
--Our product portfolios are very complementary, as demonstrated by the many joint customers we successfully serve today.
Strategy and vision
--IBM intends to continue to evolve the rich capabilities of the BigFix platform and to innovate, integrate, and expand the combined solutions to address a broader set of market requirements than ever before.
Company values and market focus
--We share similar ideals and value around integrity and innovation.
--We both have a workforce that is provisioned and dedicated to solving the problems of the largest and most sophisticated enterprise environments in the world.
BigFix is part of the
Question: Can you explain how BigFix is different from other vendors in the market?
Conventional solutions rely on highly complex servers that must be in constant communication with numerous endpoint agents, receiving configuration and state data and transmitting instructions and content. This resource-intensive, high-overhead approach is not acceptable in today’s highly distributed, occasionally connected endpoint environment. The BigFix Unified Management Platform relies on a single intelligent agent that acts autonomously based on policies distributed asynchronously, wherever endpoints happen to be, on virtually any network, over virtually any link. When an endpoint drifts out of compliance with policy, the BigFix agent automatically and immediately remediates the issue, ensuring continuous compliance—even if the endpoint is not connected to a corporate network.
The BigFix Unified Management Platform provides 18 IT management solutions, including security configuration and vulnerability management, using a single server, console and agent. BigFix is highly scalable, with a single server managing up to 250,000 endpoints, and works on a wide variety of platforms including Windows, Mac, UNIX, Linux and virtual operating systems. Competitive solutions require multiple agents per endpoint, scores of servers, and incur total costs of ownership orders of magnitude higher than BigFix.
BigFix also provides what is considered high-performance systems and security management. These high-performance attributes include:
Question: What benefits can customers expect from the acquisition?
Amrit: In addition to what has already been mentioned, customers should expect to see BigFix integrate with a wide set of IBM solutions. The benefit from a highly integrated set of technologies that enable an organization to become more efficient, improve productivity and lower costs will help organizations rationalize disparate technologies through convergence, consolidation and automation, enabling focus on higher value activities.
Jennifer Dennis 110000CSRM JBDENNIS@US.IBM.COM Tags:  system resilience and asset ibm z service financial security management enterprise integrated-service-manage... tivoli zenterprise application 1,140 Visits
The Market Makes Demands. IBM Delivers.
For some time, the market has been screaming for impossible complex and brawny data center computing capabilities.
Today IBM announced zEnterprise - a first of a kind technology representing a new dimension in computing. zEnterprise integrates IBM's leading technologies to dramatically improve the productivity of today's multi-architecture data centers and tomorrow's private clouds.
Consolidated, simplified management is one of the key drivers for adoption of zEnterprise, and nothing does it better or more extensively than IBM Tivoli. IBM Service Management on System z is uniquely architected to extend the value of zEnterprise by:
To extend these benefits, today Tivoli announced 4 new offerings that bring visibility, control and automation to zEnterprise:
Silverstring Launches Predatar 6 for TSM to Deliver Smarter Enterprise Data Protection, Near Perfect Backup Success
Jennifer Dennis 110000CSRM JBDENNIS@US.IBM.COM Tags:  software silverstring tivoli mackenzie smarter aberdeen robertson storage university brian planet alistair partner business predatar ibm manager 1 Comment 1,555 Visits
Today, IBM Tivoli Business Partner Silverstring launched Predatar version 6. Predatar is a complete systems management platform for Tivoli Storage Manager. Predatar automates monitoring, alerting and incident management processes IBM Storage solutions, including Tivoli Storage Manager.
Read the full press release from Silverstring, Ltd.
The latest version of Predatar, released today, offers full support for both Tivoli Storage Version 5 and 6 including:
Alistair Mackenzie, Managing Director at Silverstring:
“Our value add is to develop intelligent tools, put them in the hands of smart people and help our clients maximize their investment in storage and data protection.”
Dr. Brian Robertson, Head of Infrastructure at The University of Aberdeen:
“Predatar has helped my team to achieve close to 100% backup success rates and allowed the many tasks associated with managing enterprise backup to be shared collaboratively across 1st and 2nd line support. I now have good visibility of the performance of our IBM TSM infrastructure.”
What's smart about Storage? IBM Clients talk about their success:
Tiffany Winman 12000065XB email@example.com Tags:  management vulnerability security 15 Comments 1,174 Visits
In response to: It's not really an endpoint, it's an entry pointJeannette,
Thanks for the added perspective. The Twitter crowd was going wild when The BigFix acquisition was announced. I hope to see more about the integration roadmap from IBM.
Danyel Otteson 060000ANFQ DOTTESON@US.IBM.COM Tags:  maximo automation contest usergroups tuc tivuser asset storage security user tivoli group usergroup community video ug 1,612 Visits
You could be a winner of an Apple iPad, or an Apple iTouch, or an Apple iPod Nano, or $100 or $50 cash just by creating a video on either
how your IBM Tivoli software product(s) have either helped you solve a problem, or improve performance or deliver business value.
The Global Tivoli user Community is hosting the "IBM Tivoli software Products Rock" video contest and YOU can be apart of the newest trend of creating your own video(s).
Are you interested but don't know how to start?
Read these questions and answers to find out more:
Q: What kind of video can I create?
A: You can do either an Interview style video, a Technical Presentation video or a Product Tutorial video. You can find an interview style guide, some hints and tips along with a link to FREE Camtasia video software located here.
Q: What are the criteria for submitting a video?
A: The submission must be of positive nature relating to IBM Tivoli software. If a third party software is highlighted it must show integration with a Tivoli product. The entry must be at least 2.5 minutes but no more then 10 minutes and can't be larger then 1GB. The acceptable formats are Windows Media Video (.WMV), .AVI (windows), .MOV (mac), .MP4 (ipod/psp), .MPEG, .FLV (adobe flash)
Q: What are the contest dates?
Q: Who will be judging?
For complete instructions, rules and guidelines on how to create and submit your video(s) please click here.
As the Global Tivoli User Community for IBM Tivoli I encourage you to get your video cameras out and show your IBM Tivoli pride! Happy Video Shooting!
Danyel Otteson 060000ANFQ DOTTESON@US.IBM.COM Tags:  user ug tivoli group security storage community tivuser automation usergroups maximo usergroup tuc asset 849 Visits
Denny O'Brien 120000NV9S firstname.lastname@example.org Tags:  itm tbsm taddm video integration tutorials media tivoli 1,200 Visits
The message from IBM Tivoli customers and business partners is clear. Both groups want more information on how to integrate Tivoli products – and the quicker and easier they can do it, the better.
Phil Riedel, a solutions architect in the Tivoli Integration Center of Competency organization is helping meet that demand. He recently produced a video tutorial on how to integrate IBM Tivoli Application Dependency Discovery Manager (TADDM) with IBM Tivoli Business Service Manager (TBSM). In the video, Riedel walks through a scenario that demonstrates integration between the two products in seven minutes. The video is available in the Tivoli Media Gallery at:
In addition to the video on TADDM and TBSM integration, several new video tutorials have been recently added for IBM Tivoli Monitoring 6.2.2:
- Configuring Collections for Capacity Planning
- Configuring the Granular Warehouse GUI for Virtualization
- How to Configure Summarization and Pruning
- Granular Warehouse Overview
- Specifying Filter Criteria for Historical Collections
To access more video tutorials for Tivoli products, visit the Tivoli Media Gallery: http://www.ibm.com/tivoli/media.
Danyel Otteson 060000ANFQ DOTTESON@US.IBM.COM Tags:  ug tuc community usergroup asset automation usergroups tivuser storage maximo user tivoli security group 4 Comments 1,891 Visits
The Global Tivoli User Community is doing it again...Ask the Expert Online Jam session!
Do you have a question on IBM Tivoli Products?
As the Global Tivoli User Community manager for IBM, I endorse this event and ask you to participate.
The "Ask the Experts Online Jam" is a valuable opportunity for the YOU to connect with 70+ real world IBM experts on a range Tivoli products. These experts, many from IBM development, are recruited to answer your questions for a concentrated period of 12 hours. (8am eastern - 8pm eastern USA)
The June 15th Ask the Experts Online Jam will included the following products:
IBM Tivoli Composite Application Manager (ITCAM) for Transactions, IBM Tivoli Monitoring (ITM), Tivoli Asset Management for IT, All IBM Maximo Asset Management products - Enterprise Asset, Change and Configuration Management Database (CCMDB), Tivoli Application Dependency Discovery Manager (TADDM),Tivoli Netcool Impact, Tivoli Netcool Performance Manager and Flow Analyser, Tivoli Netcool/OMNIbus, Tivoli Network Manager and NetVIew/d, Tivoli Access Manager (TAM), Tivoli Access Manager Enterprise Single Sign On (TAM ESSO), Tivoli Identity Manager (TIM), Tivoli Provisioning Manager, Tivoli Service Request Manager (TSRM), Tivoli Storage Manager (TSM), Tivoli Storage Manager Fastback, Tivoli Storage Productivity Center (TPC), FastBack, NetView for z/OS, OMEGAMON
Here's how it works in brief:
Step 1: You have a question - usually fairly technical;
Step 2: You will find the expert that is best suited to answer the question by browsing for an expert by pre-defined category and product specific;
Step 3: You will fill in a field on the "Ask the Experts online Jam" web application to submit the question.
Step 4: You will receive an email answer to his/her questions and the Ask the Expert JAM web application is updated for other members to see.
To participate in this online jam session you must be a registered member of the TUC. Please register now!
What time is the ATE Jam session?
Those in the Indian Standard Time zone can begin submitting your questions at 3:30 pm IST on June 15th but they may take up to 2 hours to be answered as the experts do not begin answering questions until 8am eastern USA.
India: 3:30 pm June 15th to 5:30 am IST June 16th
New York: 8:00 am to 8:00 pm EST; June 15th
London: 1:00 p.m. to 1:00 am GMT; 15/16 June
Sydney: 10:00 p.m. to 10:00 am 15/16 June
To find the time in your city check out the World Clock meeting planner website.
Don't know what kind of questions to ask?
Click here for more information and to view the archives from previous ATE Jams.
The IBM Support portal continues to improve the online service available to customers. On May 19th, the newest release of this rapidly evolving support portal, added many new updates including n.fluent , providing a key in linkage in our significant online resources now available in many local languages. This change comes on top of the recent announcement of the recognition that IBM wins ASP Top 10 Best Web Support for 2010 award for IBM Support Portal The usage and value that is delivered, grows every month, providing a rapid complete resource for customer to find the very latest infomation and solutions. To follow the latest news on the emerging IBM Support Portal updates, you can subscribe to the IBM Developerworks Blog, the IBM Electronic Support community