In response to: Viral Friday - Video - Pulse 2010 - Hear from the expertsRaj, thanks for helping us spread the word on Pulse. And congratulations on the new IBM Storage Community blog!
Tivoli Software blog
Tiffany Winman 12000065XB firstname.lastname@example.org Tags:  omegamon dynamic-infrastructure tivoli energy-management ibmpulse tivz midmarket green storage rational cloud pulse2010 service-management systemz maximo tbsm asset-management taddm netcool 1,463 Visits
Danyel Otteson 060000ANFQ DOTTESON@US.IBM.COM Tags:  community pulse usergroups security user group ug automation tivuser asset tuc tivoli maximo storage 1 Comment 2,667 Visits
In the February Global Tivoli User Community Newsletter, David Murray, a member of the community and a Global Tivoli User Group (GTUG) council member wrote a couple paragraphs as to why Pulse is so valuable to him and to others. As the Global Tivoli User Community manager I encourage you to take a few moments and read his personal words:
Pulse Is Coming!!!!!
Author: David Murray, President of the Carolinas TUG and member of the Global Tivoli User Group council
The end of February we have the chance to attend Pulse which is the IBM Tivoli technical conference. This is an exciting opportunity to meet and talk to the Tivoli leadership as well as find out the direction of the Tivoli portfolio. Pulse is also a great opportunity to see other companies present on their implementations of the Tivoli portfolio along with many discussions on best practices and gotchas. These presentations and discussions can be very helpful for any company that ventures into the Service Management arena. Seeing what other companies have done and the successes they have had can greatly influence the success of any company starting down this road. Another great opportunity is the networking of Service Management professionals that will be there. I have developed many friendships that I still stay in touch with over the many years. I believe that any company would find value in attending Pulse and all that goes on at the conference.
Following Pulse the GTUG council will have it's yearly face to face meeting. The GTUG council works all year long on behalf of the user groups worldwide. However this meeting is an intense two day meeting to help provide direction and resolve users concerns for basically the entire Tivoli portfolio. We discuss the requirements that we have undertaken as well as meeting with the Tivoli leadership to help make the Tivoli products more functional, productive, and profitable. I highly recommend that at your next user group meeting you reach out to your GTUG representative to get an update on the proceedings. If you have questions please don't hesitate to contact us at email@example.com . We work hard to make Tivoli products better and as always appreciate your input.
Why are you attending Pulse? Please share your thoughts.
Meet me at Pulse as I'll be "hanging out" at the User Community Networking Area in the EXPO Solution Center. Come join other user community members as we network.
Tiffany Winman 12000065XB firstname.lastname@example.org Tags:  ibmpulse pulse ibm support avp accelerated premium software value pulse2010 tivoli ps 2,598 Visits
As we're preparing for Pulse, I get the opportunity to speak many individuals who will be at the conference this month. One such individual is Anthony Aurigemma, the Worldwide leader of the Software Accelerated Value program (AVP) for IBM Tivoli Software. He has been in this role since 2006 and has been with IBM since 2004, when he joined Tivoli as part of IBM's acquisition of Candle Corporation. I asked him to a few questions about the AVP that he will be discussing in depth at Pulse.
What is the IBM Software Accelerated Value Program?
Anthony: The IBM Software Accelerated Value Program delivers a "proactive, cost-reducing, and productivity enhancing" advisory service. The program pairs each client with an assigned team who builds a foundational understanding of the client's overall environment. Through that understanding, the trusted partner works to facilitate faster deployment, lifecycle leadership, risk mitigation, and more by identifying ways to improve the client's environment, staff skill set, and processes.
Each of our AVP contracts are customized to specifically meet the client's needs and price point by creating a combination of services, including remote or on-site assistance, best practice sharing, skill building activities, and diagnostic coaching. Ultimately, AVP allows our clients to derive maximum business value from their successfully deployed IBM software with proven, quantifiable results.
Why should people purachase AVP?
Anthony: The IBM Software Accelerated Value Program is built on a simple value proposition: To help clients unlock the full value of IBM middleware software by leveraging effective solutions that ensure quantifiable results. The demand for today's businesses to respond flawlessly to potential volatility requires our customers to continually find ways to achieve higher productivity and savings from their IT infrastructure, while continuing to plan for the future needs of their business.
We provide our customers a customized solution that specifically meets their needs by creating a combination of services and we directly partner with them to ensure their success.
Why are you going to Pulse?
Anthony: AVP is at Pulse for a couple of reasons this year. First, we want to acknowledge our current Accelerated Value customers and show our appreciation to them for their loyalty to us. We're doing this in two ways. First, we are having a lounge at the Client Reference lounge in the Expo hall for our current clients to come in and hang out, check e-mail, and socialize with us and other customers. We'll be serving food and beverages and, we'll be having speakers coming in at scheduled intervals to talk about specific topics on Tivoli software and how AVP helps. We are also hosting an invitation-only reception for AVP customers.
The other reason we are at Pulse is to introduce ourselves to those attendees who are not familiar with us. You know, we used to be called Premium Support, but we underwent a transition late last year and upgraded our name to "Software Accelerated Value." We feel this new name better reflects the value we deliver to our customers in helping them unlock the value of their IBM software investment.
How can people learn more about AVP?
Anthony: For those attending Pulse, come visit us at our lounge in the Expo Hall, where we're located alongside the Client Reference lounge. For those not attending Pulse, visit our website at http://www.ibm.com/software/support/acceleratedvalue/. You can also follow us on Twitter at http://twitter.com/IBMSoftwareValu.
Whom should they contact if they want to know more?
Anthony: You can contact me at email@example.com or e-mail us at firstname.lastname@example.org
I look forward to meeting Anthony in person at Pulse. Don't be surprised if you see some pictures and videos of him in our Pulse social media channels.
Miranda Walker 060000489V WALKERMI@US.IBM.COM Tags:  ibmpulse partner partnerworld ibm-partner business-partners partners ibmtivoli tivoli pulse2010 1,757 Visits
First, let me thank all the Business Partners who have already registered for the IBM Tivoli Business Partner Summit & Pulse 2010 conference! We are looking forward to seeing all of you in person and appreciate your participation. For those of you who haven't registered yet, there is still time! What are you waiting for? Register before February 18, 2010 for the standard rate.
By now most of you know that Sunday, February 21st is the the day of the IBM Tivoli Business Partner Summit. You get to hear directly from the top IBM Software Group & Tivoli executives as well as a chance to choose from 9 breakout sessions for a "deep dive" into different areas of the Tivoli portfolio. Just a reminder that registration for the Business Partner Summit is complimentary (a great deal!). Following the Business Partner Summit, the Pulse 2010 conference provides you four days of education, networking, & selling opportunities. Here are a few new things you can expect for this action-packed week that I think you'll find valuable:
Last, let me invite all of our Business Partners to join in the Pulse social networks and be part of the conversation. Whether you are social media saavy, or just starting out, you can get involved in one or all of the following ways:
Tiffany Winman 12000065XB email@example.com Tags:  rational sponsors service-management pulse2010 business-partners pulse ibmpulse tivoli ibm partners 1 Comment 1,922 Visits
I'd like to take a moment to say thanks to all of the Pulse 2010 sponsors. These great folks are a big part of what makes the Pulse conference a success every year. They share their success stories of real world scenarios using IBM solutions and technologies and create innovative solutions and services for helping the world better optimize their infrastructures. You'll see them during the general sessions, in the Expo area, and during luncheon, refreshment, and networking sessions.
As a sponsor, if you see your Twitter handle missing from the Pulse list, leave a blog comment or send me an e-mail at firstname.lastname@example.org, and I'll get it added. Also, leave a URL to your blog, since we're working on a list of these too. To leave a blog comment, just use your PartnerWorld or Passport Advantage ID when you get a sign in prompt.
Video: Jim Logsdon, with Alcatel-Lucent, at Pulse 2009
Pirean Pulse widget
Go to live Pirean page.
Slideshow of some Pulse 2009 sponsors
EDI Expo booth
Birlasoft refreshment break
Danyel Otteson 060000ANFQ DOTTESON@US.IBM.COM Tags:  tivoli automation storage tivuser ug tuc community usergroups security user group maximo asset 1 Comment 2,300 Visits
I spell it...."Global Tivoli User Community"
The Global Tivoli User Community had a successful 2009 with the addition of 5,000+ people to the community, which now stands strong with 23,000+ active members. Many of those members attended the 192 local/virtual user group meeting or one of the eight webcasts and/or even enlisted a question during one of two "Ask the Expert Online Jam" sessions which featured over 150 Tivoli experts.
2009 ended with a HUGE milestone with the addition of on-line networking where members/prospects can connect with other members; which also features the ability to view and receive information based on your interests.
Now people don't have to wait until a local or virtual user group meeting to find, meet or connect with people just like themselves; they can do it through the Global Tivoli User Group website. In addition,the user group community also announced its focus on community-generated videos with its now "Community Video Gallery".
As the Global Tivoli User Community Manager and IBM liaison to this community, I strongly suggest that you make 2010 a successful year by joining the Global Tivoli User Community to start networking with the over 600+ people who have opted-in to have their public profile available for networking. Even better yet, join us at the Pulse 2010 conference February 21-24 in Las Vegas at the User Community Networking Area in the EXPO solution center where you can meet up with other members and more. By the way...many of our user community members are a part of the 300 client presenters so come support them and hear your peers share their success stories.
Your turn to talk and share....
Have you had a community networking success story of 2009 that you'd like to share? Let me know your thoughts.
Re: zPartners: Need-to-know info about the Business Partner Summit at Pulse in 2010 - see you there!
Tiffany Winman 12000065XB email@example.com Tags:  pulse business-partners tivz partners ibm-partner summit mainframe bpsummit zos pulse2010 partner partnerworld systemz tivoli service-management channels 1,241 Visits
Miranda Walker 060000489V WALKERMI@US.IBM.COM Tags:  storage-software pulse2010 automation ibm-partner enterprise-asset-manageme... partner partnerworld pulse storage tivoli netcool service-management security business-partners maximo partners 2 Comments 4,000 Visits
As someone who works on communications to Business Partners for
With all the exciting announcements coming for
Take this chance to celebrate all your hard work and success over the last year. Nominations for the
Check out the excitement from last year’s award presentation
This could be you!
Submit your nomination for one of the three awards:
Don’t forget, nominations must be accepted by 11:59EST on
P.S. - This might also be a good time to make sure you are registered for Pulse 2010 and the
Danyel Otteson 060000ANFQ DOTTESON@US.IBM.COM Tags:  asset storage tivoli user security community tuc maximo ug group automation tivuser usergroups 1,456 Visits
Q: Where is Waldo?
A: He's at the Global Tivoli User Community website of www.tivoli-ug.org and updating his profile via "My Account" so he can now connect on-line with others.
Connecting with other like-minded people who are your peers is a cornerstone of any community. The Global Tivoli User Community is a body of thousands of people who traditionally have used the local user group meetings to connect and network with others. Today this Community is making great strides forward to enhance their on-line networking capability by allowing members to connect with other members beyond their local user groups. No longer will these members need wait until the next meeting to connect. In fact, members can communicate with people around the world at any time who have opted-in to share selected profile information.
As a current member to the Global Tivoli User Community and the relationship manager between IBM/Tivoli and this user group community, I encourage you to help build this communities' connections/profiles by taking 3 minutes to either sign up or if you are already a member update your profile/registration information. You will be asked information about YOU, YOUR WORK, PRODUCTS YOU USE, YOUR OPT-INS and PREFERENCES for this community.
One quick tip: make sure to fully opt-in so you can find others and others can find you.
So are you looking for Waldo or another user community members?
You can find him and many more on www.tivoli-ug.org as you can now search for members of this community.
Keep the database of profiles growing so create a profile or update your profile today!
Have more questions? Look here! for answers.
We are truly excited to announce this new functionality for the Tivoli User Community for all the value it has to offer.
We'd love to hear your success stories of how you've used profiles here or elsewhere to make connections.
Tiffany Winman 12000065XB firstname.lastname@example.org Tags:  system saas service tivoli monitor midmkt software management midmarket 1,657 Visits
In response to: IBM Tivoli Live - new monitoring servicesThanks for providing more info on Tivoli Live, Angela. This announce was all the rage at the IBM Analyst Event in New York yesterday. Follow Tivoli Live mentions on Twitter: http://www.twazzup.com/?q=tivoli+live&l=all. Or take a look at the #Connect09 tweets: http://www.twazzup.com/?q=connect09&l=all