Tivoli Software blog
Tiffany Winman 12000065XB email@example.com Tags:  discovery dependency 7.2 information chicago infrastructure automation beta references tivoli ibm data-center taddm service-management sensor operations pcty program technology manager application dynamic-infrastructure customer software 1,511 Visits
This month, we have a variety of exciting opportunities open to IBM Tivoli Application Dependency Discovery Manager customers and Business Partners.
June 10: Video opportunity
On June 10, IBM is filming videos at Pulse Comes to You in Chicago. Would you like to share how TADDM helps you meet your business objectives in a short video? See examples of other customer videos on our IBM Service Management on YouTube.
Contact Michelle Lowe | firstname.lastname@example.org
June 17: Collaborative innovation
On June 17, the TADDM team will have its second TADDM Community Sensor day where TADDM developers, services, and best practices teams will spend a day with you to write new sensors for your environment. See the new TADDM sensor for discovering TADDM configuration data.
Contact Mike Mallo | email@example.com
TADDM v7.2 beta program
IBM is looking for volunteers for the TADDM v7.2 beta program. Are you a customer or IBM Business Partner who would like to install the beta code in your test environment and provide feedback to development on the new release? IBM will provide you with beta code, draft documentation, education via web conferences on new features, and support via an on-line discussion forum.
Contact John Irwin | firstname.lastname@example.org
Danyel Otteson 060000ANFQ DOTTESON@US.IBM.COM Tags:  security storage ug contest usergroup tivuser tuc automation user usergroups tivoli maximo asset group community video 1,496 Visits
Everyone loves contests! And the IBM Tivoli Software Products Rock contest was no exception.
The ability to submit a video has closed but now the voting for the grand prize winner is in YOUR hands.
The Global Tivoli User Group (GTUG) council has narrowed their top video winners down to these three videos
1. Interview: "IBM Tivoli Software Products Rock"
Submitted by: Richard Whybrow from a major car rental company provides a glimpse of his IBM Tivoli Storage Manager (TSM) setup, operation, plus Help Desk Services Infrastructure and Systems Management.
Submitted by: Michelle Varner.A business man is making a sales call to demonstrate the value add that Tivoli products bring to a business, but has also brought along a few friends to demonstrate how those products rock.
Submitted by: Nathan Cable. This 10 minute how-to video will show you how to install the TSM backup client on a RedHat Enterprise Linux server, complete with GUI and service-based scheduler. Targeted at TSM admins who may not have extensive Linux experience, or Linux admins new to TSM.
Take a few moments to view the videos and vote for your favorite. To vote you'll need to be a member of the Global Tivoli User Community. If you are not a member already, free membership is only 2 minutes away from your ability to vote for your favorite. Become a member today by clicking here.
Voting privileges are available until November 16th. Winners will be announced on November 23, 2010.
The grand prize winner will receive an iPad so be apart of history and vote today!
Tiffany Winman 12000065XB email@example.com Tags:  ibmpulse pulse ibm support premium accelerated avp software value pulse2010 tivoli ps 1,432 Visits
As we're preparing for Pulse, I get the opportunity to speak many individuals who will be at the conference this month. One such individual is Anthony Aurigemma, the Worldwide leader of the Software Accelerated Value program (AVP) for IBM Tivoli Software. He has been in this role since 2006 and has been with IBM since 2004, when he joined Tivoli as part of IBM's acquisition of Candle Corporation. I asked him to a few questions about the AVP that he will be discussing in depth at Pulse.
What is the IBM Software Accelerated Value Program?
Anthony: The IBM Software Accelerated Value Program delivers a "proactive, cost-reducing, and productivity enhancing" advisory service. The program pairs each client with an assigned team who builds a foundational understanding of the client's overall environment. Through that understanding, the trusted partner works to facilitate faster deployment, lifecycle leadership, risk mitigation, and more by identifying ways to improve the client's environment, staff skill set, and processes.
Each of our AVP contracts are customized to specifically meet the client's needs and price point by creating a combination of services, including remote or on-site assistance, best practice sharing, skill building activities, and diagnostic coaching. Ultimately, AVP allows our clients to derive maximum business value from their successfully deployed IBM software with proven, quantifiable results.
Why should people purachase AVP?
Anthony: The IBM Software Accelerated Value Program is built on a simple value proposition: To help clients unlock the full value of IBM middleware software by leveraging effective solutions that ensure quantifiable results. The demand for today's businesses to respond flawlessly to potential volatility requires our customers to continually find ways to achieve higher productivity and savings from their IT infrastructure, while continuing to plan for the future needs of their business.
We provide our customers a customized solution that specifically meets their needs by creating a combination of services and we directly partner with them to ensure their success.
Why are you going to Pulse?
Anthony: AVP is at Pulse for a couple of reasons this year. First, we want to acknowledge our current Accelerated Value customers and show our appreciation to them for their loyalty to us. We're doing this in two ways. First, we are having a lounge at the Client Reference lounge in the Expo hall for our current clients to come in and hang out, check e-mail, and socialize with us and other customers. We'll be serving food and beverages and, we'll be having speakers coming in at scheduled intervals to talk about specific topics on Tivoli software and how AVP helps. We are also hosting an invitation-only reception for AVP customers.
The other reason we are at Pulse is to introduce ourselves to those attendees who are not familiar with us. You know, we used to be called Premium Support, but we underwent a transition late last year and upgraded our name to "Software Accelerated Value." We feel this new name better reflects the value we deliver to our customers in helping them unlock the value of their IBM software investment.
How can people learn more about AVP?
Anthony: For those attending Pulse, come visit us at our lounge in the Expo Hall, where we're located alongside the Client Reference lounge. For those not attending Pulse, visit our website at http://www.ibm.com/software/support/acceleratedvalue/. You can also follow us on Twitter at http://twitter.com/IBMSoftwareValu.
Whom should they contact if they want to know more?
Anthony: You can contact me at firstname.lastname@example.org or e-mail us at email@example.com
I look forward to meeting Anthony in person at Pulse. Don't be surprised if you see some pictures and videos of him in our Pulse social media channels.
Tiffany Winman 12000065XB firstname.lastname@example.org Tags:  omegamon ccmdb ibm access itcam tpm rativo taddm assurance integrated-service-manage... and tivoli itm rtlm rational manager system rpt #ibm provisioning #ibminnovate #ibmsoftware srm monitoring rqm architect identity 1 Comment 1,413 Visits
Danyel Otteson 060000ANFQ DOTTESON@US.IBM.COM Tags:  community pulse usergroups security user group ug automation tivuser asset tuc tivoli maximo storage 1 Comment 1,375 Visits
In the February Global Tivoli User Community Newsletter, David Murray, a member of the community and a Global Tivoli User Group (GTUG) council member wrote a couple paragraphs as to why Pulse is so valuable to him and to others. As the Global Tivoli User Community manager I encourage you to take a few moments and read his personal words:
Pulse Is Coming!!!!!
Author: David Murray, President of the Carolinas TUG and member of the Global Tivoli User Group council
The end of February we have the chance to attend Pulse which is the IBM Tivoli technical conference. This is an exciting opportunity to meet and talk to the Tivoli leadership as well as find out the direction of the Tivoli portfolio. Pulse is also a great opportunity to see other companies present on their implementations of the Tivoli portfolio along with many discussions on best practices and gotchas. These presentations and discussions can be very helpful for any company that ventures into the Service Management arena. Seeing what other companies have done and the successes they have had can greatly influence the success of any company starting down this road. Another great opportunity is the networking of Service Management professionals that will be there. I have developed many friendships that I still stay in touch with over the many years. I believe that any company would find value in attending Pulse and all that goes on at the conference.
Following Pulse the GTUG council will have it's yearly face to face meeting. The GTUG council works all year long on behalf of the user groups worldwide. However this meeting is an intense two day meeting to help provide direction and resolve users concerns for basically the entire Tivoli portfolio. We discuss the requirements that we have undertaken as well as meeting with the Tivoli leadership to help make the Tivoli products more functional, productive, and profitable. I highly recommend that at your next user group meeting you reach out to your GTUG representative to get an update on the proceedings. If you have questions please don't hesitate to contact us at email@example.com . We work hard to make Tivoli products better and as always appreciate your input.
Why are you attending Pulse? Please share your thoughts.
Meet me at Pulse as I'll be "hanging out" at the User Community Networking Area in the EXPO Solution Center. Come join other user community members as we network.
Danyel Otteson 060000ANFQ DOTTESON@US.IBM.COM Tags:  tivoli video maximo storage contest usergroups ug group user security asset usergroup tuc community automation tivuser 1,368 Visits
Everyone wants one....the iPad is the hottest technology today and you too have a chance to win it for FREE.
You ask HOW?
All you have to do is enter the IBM Tivoli Software Products Rock Video contest, by producing an Interview style, Technical presentation or Product tutorial video that is no less then 2.5 minutes and less then 1GB showing Tivoli products in a positive light. Read the contest rules here.
The contest ends on Friday, October 29th so don't delay!
Check out this fun and playful video submission.....
You could be the winner of the contest and win an Apple iPad too! So don't delay and plan today.
As the Global Tivoli User Community manager I'd like to know if you plan on producing a video. With only a handful of submissions right now you have a greater chance of winning an iPad, iTouch, iPad Nano and other great prizes.
Danyel Otteson 060000ANFQ DOTTESON@US.IBM.COM Tags:  asset-management user storage user-groups storage-management storage-software user-group tivoli security automation asset tivuser 1,348 Visits
2010 has been an outstanding year for the Global Tivoli User Community with over 4,000 clients/ business partners attending 206 user group meetings around the world! Never before has our user community been so strong with over 25,000 on-line members and 3,500 of those members creating public profiles for greater online networking.
This user community of both your traditional IT and Asset Management will continue to be a focus for IBM Tivoli in 2011 as greater success are yet to be had!.
Join this FREE community today and get enabled for a successful 2011.
Our fist big event of 2011 will be Pulse, as the User Community is going to be at Pulse in the User Community Networking Area.
Question for you: Will you be attending IBM's Premier Service Management conference of the year--Pulse 2011? Check out this video on Pulse.
Jennifer Dennis 110000CSRM JBDENNIS@US.IBM.COM Tags:  smarter-planet orlando swan rational rsc-2009 rsc integration dynamic-infrastructure zollar tivoli conference dolphin al 1 Comment 1,312 Visits
In this cartoon short, Cartman leads the South Park gang down to the Rational Software Conference in the Sunshine State to - well - pick a fight with some techni-brains over the virtues of incrementally adopting model-driven software development and then skinny-dip in the famous fish fountain in the Walt Disney World Swan Hotel.
“The intersection of his brain and reality is the null set,” conclude the over-achieving smarties from Ascendent and iRis before they drop him like he’s hot.
I suppose cartoons don’t have to worry about a Cheesy Poof per diem and travel expenses, but if you’re living
If you are going to RSC, be sure to check out the Tivoli sessions listed below, which detail how we’re building a Dynamic Infrastructure through IBM Service Management to integrate development and operational life cycles in the new Smarter Planet.
You can get the full scoop from Al Zollar, General Manager, Tivoli Software, when he delivers the keynote address on June 2. But watch out for South Park shorties cracking crass jokes in the breakouts, diving for coins in the fountains, or unifying their backends with Jazz at Jelly Rolls.
Bridging Development and Operations - IBM Brand Collaboration across WebSphere/Rational/TivoliSSDP
Sunday May 31
8:00 am - 9:00 am
Breaking Down the Barriers between Development and Operations
Al Zollar, General Manager, Tivoli Software – Executive Summit
Monday, June 1, 3:00 pm - 3:30 pm
Design Successful IT Deployments Using the New Deployment Architecture Platform in IBM(R) Rational(R) Software Architect
Monday, June 1, 11:30 am - 12:30/1:00 pm
Daniel Berg, Senior Technical Staff Member, IBM
Michael Elder, Advisory Software Engineer, IBM
Day 2 General Session: Real Innovation in a Smarter Planet
Tuesday June 2 8:30
Al Zollar, General Manager Tivoli Software – keynote
Enhancing the Application Life Cycle With IBM Tivoli Composite Application Manager
Tuesday, June 2, 11:15 am - 12:15/12:45 pm
Todd Kindsfather, Product Manager, IBM
Get Your Silicon Design Right The First Time
Tuesday, June 2, 2:15 pm - 3:15 pm
Bret Bailey, Consulting IT Specialist, IBM - Global Solution Center
Alex Baran, Worldwide Sales, Rational Electronics Industry Solutions, IBM
Introduction to IBM(R) Rational(R) Asset Manager
Tuesday, June 2, 3:30 pm - 4:30/5:00 pm
Carlos Ferreira, Product Manager, IBM
Gili Mendel, Development Manager, IBM
1+1=3: Build and Deploy Automation from Integrated IBM Tools
Wednesday, June 3, 4:15 pm - 5:15/5:45 pm
Chip Davis, IT Specialist, IBM
IBM Service-Oriented Architecture Strategy: Making It Real
Wednesday, June 3, 4:15 pm - 5:15/5:45 pm
Andrew Sweet, Director, SOA Strategy, IBM
Case Study: Four Quality Obstacles Solved with IBM(R) Rational(R) Quality ToolsQM
Thursday, June 4, 9:45 am - 10:45 am
Russell Stanley, Principal Quality Management Engineer, Trinity Software Solutions
IBM Service-Oriented Architecture Governance and Service Lifecycle Management Technical Strategy Update
Thursday, June 4, 9:45 am - 10:45 am
John Falkl, IBM Distinguished Engineer, IBM SOA
Jon Richter, Portfolio Manager, IBM SOA
Can Web 2.0 Really Develop a better breed of Internet Application Tools
Thursday, June 4, 8:30 am - 9:30 am
Renzo MacLennan, Systems Intergrator, UNISYS
Danyel Otteson 060000ANFQ DOTTESON@US.IBM.COM Tags:  user-group storage-management user-groups security tivoli tivuser asset automation user storage storage-software asset-management 1,276 Visits
A friend, co-worker, neighbor, service people or a family member?
Heroes are ordinary people who have accomplished extraordinary things in life and in some way have touched your life.
The dedication and support of these people who volunteer their time and energy for ultimately the greater good of the product they work with on a daily basis is incredible.
Have you ever talked to or watch a leader facilitate a user group meeting? They do it all: organize agendas, communicate to the members, attain speakers, answer questions, motivate the membership/keep the drum beat going, prepare the meeting rooms, do the post meeting activities, and so much more. So much of these tasks could not be done without their drive and passion.
Picture: The Global Tivoli User Group (GTUG) council at Pulse 2010
These user group leaders who are ordinary people do accomplish extraordinary things for the user community and so TODAY I, as the Global Tivoli User Community Manager, salute you for all of your hard work and service to keep the user community one of the strongest user communities IBM software has the privileged of supporting.
See these "heroes" in action....attend one of the 30+ user group meetings taking place in the next 7 weeks. For more information on user groups check out the Global Tivoli User Community website.
Come collaborate with me.......Who are your heroes? What have they done that makes them your hero?
Larry Bietz 270001JUVU firstname.lastname@example.org Tags:  tivoli-support service-management tivoli portal_tools 2 Comments 1,273 Visits
Pulse 2010 was a great session. So many thoughts, ideas and very smart people defining for how we all make a smarter planet.
You could feel change happening in every corner of the day. We talked to many people, not yet aware of the IBM Support Portal and their interest in the IBM Support Portal was also positive and clear. We have personalized your support experience, making significant improvement in how you can find or request assistance with your product questions. So now the next steps are ready to be taken.
So what about social networking for product support? I ask many attendees, did they or how do they use social networking for business? Do they see the oppurtunity for it being a part of the standard support options? What areas could we improve their support and collaboration for supporting a smarter planet using social networking? I have found good information on 'How twitter will change the way we live?' Thought provoking virtural collaboration from universities, rapid idea sharing and debates, enabling a connected society to interact in a virtual unified way. The comparisions to life's analogies begins to form, but at the end of the day how and what do we measure for success? What operationally qualifies the investment and actions to make social networking a high contributor to the success of supporting our customers even better?
I completed this week excited for the future as all the software products are ready, but still very reflective on the question, how can we harness and improve the customers online support experience using social networking? What are the best places to use that strength of collaboration? We are stronger together, customers, partners and IBM building an understanding for intergrated service management, with a combination of methods new and old, hybrid solutions that lead to combination's of composite product installations. Final solutions that takes strong skill to understand, leverage and support. I'd like to hear your comments. Share them here, or drop me a note at email@example.com. These are very interesting times.
Danyel Otteson 060000ANFQ DOTTESON@US.IBM.COM Tags:  tivoli automation storage tivuser ug tuc community usergroups security user group maximo asset 1 Comment 1,264 Visits
I spell it...."Global Tivoli User Community"
The Global Tivoli User Community had a successful 2009 with the addition of 5,000+ people to the community, which now stands strong with 23,000+ active members. Many of those members attended the 192 local/virtual user group meeting or one of the eight webcasts and/or even enlisted a question during one of two "Ask the Expert Online Jam" sessions which featured over 150 Tivoli experts.
2009 ended with a HUGE milestone with the addition of on-line networking where members/prospects can connect with other members; which also features the ability to view and receive information based on your interests.
Now people don't have to wait until a local or virtual user group meeting to find, meet or connect with people just like themselves; they can do it through the Global Tivoli User Group website. In addition,the user group community also announced its focus on community-generated videos with its now "Community Video Gallery".
As the Global Tivoli User Community Manager and IBM liaison to this community, I strongly suggest that you make 2010 a successful year by joining the Global Tivoli User Community to start networking with the over 600+ people who have opted-in to have their public profile available for networking. Even better yet, join us at the Pulse 2010 conference February 21-24 in Las Vegas at the User Community Networking Area in the EXPO solution center where you can meet up with other members and more. By the way...many of our user community members are a part of the 300 client presenters so come support them and hear your peers share their success stories.
Your turn to talk and share....
Have you had a community networking success story of 2009 that you'd like to share? Let me know your thoughts.
Tiffany Winman 12000065XB firstname.lastname@example.org Tags:  concert discovery informix results tivoli microsoft sharepoint server taddm sensor automation rational application service-management team day dependency 1,253 Visits
On behalf of the IBM TADDM team, I'd like to thank you for the great response to the first ever TADDM Community Sensor Day to help grow our TADDM community! We had lots of folks interested in sensor day because you helped us spread the news of the event pretty far.
While we had lots of interest, we were only able to work with a handful of clients to build a sensor with us on the first sensor day. We also collaborated with some internal IBM teams. The list of sensors produced include: Informix, Managed Objects, Rational Team Concert server, Microsoft Office SharePoint server, and TADDM.
As the sensors complete certification, they will be published on the TADDM exchange site. The first two sensors, Rational Team Concert and Microsoft Office SharePoint server, are available today at http://tinyurl.com/d8yb3f.
Stay tuned for future sensor day event announcements and training!
Join our TADDM community at http://ibm.com/tivoli/community/taddm.
Lisa Jensen 270000MEM7 email@example.com Tags:  storage green tivoli pulse partners pulse2010 ibmpulse security automation asset-management conference service-management awards event business-partners summit maximo 1 Comment 1,247 Visits
Hello, I’m Lisa Jensen, an IBM Worldwide Channel Sales Manager for Tivoli. I’m happy to join the IBM Tivoli Software Blog team and will be providing regular posts on IBM Business Partner topics. One of the hottest topics in the Business Partner community right now is the upcoming IBM Tivoli Business Partner Summit on Sunday, February, 21, 2010 in Las Vegas, Nevada. My team is working hard to put lots of exciting plans together in preparation for this event. I’ve attended Pulse the last two years, and I know you’re going to love it and I hope to see you there!
If you’re an IBM Tivoli Business Partner why attend Pulse?
Register by November 15, 2009 for the early bird rate for Pulse so that you save $500! And don't forget to Connect with Pulse to make the most out of your time at Pulse by joining our community through Twitter, Facebook and more on the Pulse community website.
Here’s a video, of one of our Business Partners, Lighthouse Security Group, who took advantage of the Expo last year and also won a Tivoli Business Partner Award! It’s not too late for you to submit a nomination for the IBM Tivoli 2010 Business Partner Awards.
Denny O'Brien 120000NV9S firstname.lastname@example.org Tags:  itm tbsm taddm video integration tutorials media tivoli 1,205 Visits
The message from IBM Tivoli customers and business partners is clear. Both groups want more information on how to integrate Tivoli products – and the quicker and easier they can do it, the better.
Phil Riedel, a solutions architect in the Tivoli Integration Center of Competency organization is helping meet that demand. He recently produced a video tutorial on how to integrate IBM Tivoli Application Dependency Discovery Manager (TADDM) with IBM Tivoli Business Service Manager (TBSM). In the video, Riedel walks through a scenario that demonstrates integration between the two products in seven minutes. The video is available in the Tivoli Media Gallery at:
In addition to the video on TADDM and TBSM integration, several new video tutorials have been recently added for IBM Tivoli Monitoring 6.2.2:
- Configuring Collections for Capacity Planning
- Configuring the Granular Warehouse GUI for Virtualization
- How to Configure Summarization and Pruning
- Granular Warehouse Overview
- Specifying Filter Criteria for Historical Collections
To access more video tutorials for Tivoli products, visit the Tivoli Media Gallery: http://www.ibm.com/tivoli/media.
Tiffany Winman 12000065XB email@example.com Tags:  ijustine provisioning replay manager automation video tivoli web tpm 1 Comment 1,203 Visits
Im a Web 2.0 person, so you can bet I like to play around with video technologies. Some of our Business Partners joke that I should strap a videocam to my head like Justine Ezarik, a talented, young viral video comedian.
Its no surprise then that the top item to catch my eye--besides Redmonks Michael Cotes intriguing insights on a week of Cloud conferences (part 3)--in my feed reader today was the announcement of a cool new Web replay technology released in the IBM Tivoli Provisioning Manager (TPM).
The Web replay allows users to record sequenced tasks for training IT staff on using the TPM interface, provisioning systems, and setting up test-bed environments in an efficient, routine and consistent manner in contexts that can sometimes be pretty complicated. A great Tivoli Beat article covers the business value benefits and includes links to a demo and podcast.
We can check Web replay off the list. Now what could we do with an iPhone? ;) If you have innovative thoughts on how we could improve IBM products with rich media and Web 2.0 technologies to enable your business scenarios and goals, let me know. You may soon have the ear of one of our product developers.