Tivoli Software blog
Danyel Otteson 060000ANFQ DOTTESON@US.IBM.COM Tags:  maximo tivoli service-management ibmontwitter utilities eam ibmsoftware asset-management 66 Comments 5,449 Visits
Danyel Otteson 060000ANFQ DOTTESON@US.IBM.COM Tags:  chevrolet gm asset-management software service-management maintenance ibmontwitter eam volt manufacturing tivoli maximo general-motors ibmsoftware 84 Comments 5,376 Visits
Tiffany Winman 12000065XB firstname.lastname@example.org Tags:  williams acquisition ibmsoftware automation security service-management software ibm bigfix amrit cto 4,062 Visits
In addition to the Intelliden acquisition, the other big IBM Tivoli acquisition this year was BigFix. IBM announced the completion of the acquisition last month. And just this week, IBM announced that BigFix “now displays all virtual and physical assets—PCs , laptops, servers, point-of-sale and virtualized devices—in a single place.”
I’ve had the pleasure of working closely with the BigFix team in the last few months as they join the IBM family. While discussing his podcast series, Beyond the Perimeter, I took the opportunity to interview Amrit Williams, CTO of BigFix.
Question: Can you tell us a little bit about BigFix?
Amrit: BigFix is a leading global provider of
high-performance systems and security management software for enterprise
companies. The BigFix unified management platform provides real-time visibility
and control through a single infrastructure, single agent and single console
for systems life cycle management, endpoint protection, security configuration
and vulnerability management.
BigFix solutions enable customers to securely manage their global IT infrastructures faster, more accurately, resulting in improved governance, control, visibility and business agility.
Question: Why did IBM acquire BigFix? How does it fit into IBM’s product portfolio?
Amrit: IBM and BigFix are a great fit. The product portfolios are very complementary, the strategy and vision are well aligned and the companies’ respective values and focus will drive greater innovation to the market
Product and market synergies
--BigFix offers best in class endpoint management (PCs, laptops, and distributed servers) that extends the IBM portfolio, enabling their smarter computing vision from the data center to endpoints anywhere in the world.
--Our product portfolios are very complementary, as demonstrated by the many joint customers we successfully serve today.
Strategy and vision
--IBM intends to continue to evolve the rich capabilities of the BigFix platform and to innovate, integrate, and expand the combined solutions to address a broader set of market requirements than ever before.
Company values and market focus
--We share similar ideals and value around integrity and innovation.
--We both have a workforce that is provisioned and dedicated to solving the problems of the largest and most sophisticated enterprise environments in the world.
BigFix is part of the
Question: Can you explain how BigFix is different from other vendors in the market?
Conventional solutions rely on highly complex servers that must be in constant communication with numerous endpoint agents, receiving configuration and state data and transmitting instructions and content. This resource-intensive, high-overhead approach is not acceptable in today’s highly distributed, occasionally connected endpoint environment. The BigFix Unified Management Platform relies on a single intelligent agent that acts autonomously based on policies distributed asynchronously, wherever endpoints happen to be, on virtually any network, over virtually any link. When an endpoint drifts out of compliance with policy, the BigFix agent automatically and immediately remediates the issue, ensuring continuous compliance—even if the endpoint is not connected to a corporate network.
The BigFix Unified Management Platform provides 18 IT management solutions, including security configuration and vulnerability management, using a single server, console and agent. BigFix is highly scalable, with a single server managing up to 250,000 endpoints, and works on a wide variety of platforms including Windows, Mac, UNIX, Linux and virtual operating systems. Competitive solutions require multiple agents per endpoint, scores of servers, and incur total costs of ownership orders of magnitude higher than BigFix.
BigFix also provides what is considered high-performance systems and security management. These high-performance attributes include:
Question: What benefits can customers expect from the acquisition?
Amrit: In addition to what has already been mentioned, customers should expect to see BigFix integrate with a wide set of IBM solutions. The benefit from a highly integrated set of technologies that enable an organization to become more efficient, improve productivity and lower costs will help organizations rationalize disparate technologies through convergence, consolidation and automation, enabling focus on higher value activities.
Danyel Otteson 060000ANFQ DOTTESON@US.IBM.COM Tags:  storage-management asset-management security user user-groups tivoli user-group automation storage storage-software asset tivuser 2 Comments 4,023 Visits
Do you have questions on IBM Tivoli Products?
69+ IBM Tivoli and Maximo Experts, many from development and support will be available via the "
The November 9th Ask the Experts Online Jam will included the following products:
IBM Tivoli Monitoring (ITM), Tivoli Asset Management for IT, All IBM Maximo Asset Management products - Enterprise Asset, Change and Configuration Management Database (CCMDB) , NetView for z/OS, OMEGAMON, Service Management & Cloud, Tivoli Access Manager (TAM), Tivoli Access Manager Enterprise Single Sign On (TAM ESSO), Tivoli Application Dependency Discovery Manager (TADDM), Tivoli Identity Manager (TIM), Tivoli Netcool Impact, Tivoli Netcool Performance Manager and Flow Analyzer, Tivoli Netcool/OMNIbus , Tivoli Network Manager and Net View/d, Tivoli Productivity Center, Tivoli Provisioning Manager, Tivoli Service Request Manager (TSRM) , Tivoli Storage Manager (TSM), , Tivoli Storage Manager (TSM) FastBack,Tivoli System Automation, Tivoli Workload Scheduler(TWS).
Here's how it works in brief:
Step 1: You have a question - usually technical;
Step 2: You will find the expert that is best suited to answer the question by browsing for an expert by pre-defined category and product specific;
Step 3: You will fill in a field on the "Ask the Experts online Jam" web application to submit the question.
Step 4: You will receive an email answer to your question and the Ask the Expert JAM web application is updated for other members to see.
To participate in this online jam session you must be a registered member of the TUC. Please register now!
What time is the ATE Jam session?
Americas -----> Eastern USA- Tuesday, November 9, 2010 at 8:00 AM - 8:00 PM
Australia ------>Melbourne (Australia- Victoria) Tuesday, November 9, 2010 at 3:00PM - November 10, 2010 at 12:00 Noon
India ------> Mumbai (India- Maharashtra) Tuesday, November 9, 2010 at 9:30 AM - 9:30 PM
UK ------>London (U.K. - England) Tuesday, November 9, 2010 at 8:00 AM - 8:00 PM
To find the time in your city check out the World Clock meeting planner website
Don't know what kind of questions to ask? Click here for more information and to view the archives from previous ATE Jams.
As the Global Tivoli User Community manager for IBM, I endorse this even and ask you to participate.
Get your questions ready for the November 9th Ask the Expert On-line Jam session!
Danyel Otteson 060000ANFQ DOTTESON@US.IBM.COM Tags:  tuc tivuser maximo usergroups ug group user asset experts tivoli storage automation community security 1 Comment 3,877 Visits
Got a question on IBM Tivoli Products? Get an answer via the Ask the Expert Online event.
75+ IBM Tivoli Experts will be available via the "Ask the Expert Online Jam" session for a 12 hour event this Thursday, November 12th from 8:00am - 8:00pm Eastern Standard Time (New York)
This incredible event, hosted by the Global Tivoli User Community will allow clients, prospects and more to ask questions of IBM Experts on 30+ products online via an application tool hosted on www.tivoli-ug.org
As the Global Tivoli User Community manager, I've supported two other Ask the Expert Online Jam sessions which produced excellent results and archives for both the person asking the questions and IBM.
If you have questions for our IBM experts this event is for you.
How does it work?
Step 1: Think of a question - can be fairly technical
Step 2: Go to http://www.tivoli-ug.org/ate/public/ for the web application
Step 3: View a page of topics/products to select from
Step 4: Find the expert that is best suited to answer the question by browsing for an expert list by the pre-defined category and product/solution;
Step 5: Fill-in the question field and submit the question.
Step 6: Receive an email answer to your question and the Ask the Expert JAM web application is updated for other people to see.
To participate in this online jam session you need to be a registered member of the Tivoli User Community, so please register now!
Don't know what kind of questions to ask? Click here for more information and to view the archives from previous Ask the Expert Online Jam sessions.
What products/topics will be offered?
Datacenter Management tools: IBM Tivoli Monitoring, IBM Tivoli Composite Application Manager for Transactions and WebSphere/J2EE, Tivoli Application Dependency Discovery Manager, Tivoli Provisioning Manager, Tivoli Service Request Manager,
Network, Service Assurance and Events: Tivoli Netcool Impact, Tivoli Netcool Performance Flow Analyzer, Tivoli Netcool Performance Manager, Tivoli Netcool/OMNIbus, Tivoli network Manager, Tivoli Network Manager (Precision and NetView/d),
Asset Management: Asset Management for IT and Enterprise, Enterprise Asset Management Trends and IBM Maximo Industry Solutions,
Security: Tivoli Access Manager, Tivoli Identity Manager, Tivoli Federated Identity Manager, Tivoli Enterprise Acces Manager Single Sign On, Tivoli Compliance Insight Manager, Tivoli Directory Server, Tivoli Key Lifecycle Manager, Tivoli Security Information and Event Manager, Tivoli Security Policy Manager,
Storage: Tivoli Storage Flash Copy Manager on AIX and Windows, Tivoli Storage Manager, Tivoli Storage Productivity Center, Tivoli Storage Mangaer (TSM) Fastback,
z/OS: Netview for z/OS, OMEGAMON, Tivoli Security for Systems z: Tivoli zSecure Suite
Click here for more information
Get your questions ready and join us on Thursday, November 12th for this online event here: www.tivoli-ug.org
Miranda Walker 060000489V WALKERMI@US.IBM.COM Tags:  storage-software pulse2010 automation ibm-partner enterprise-asset-manageme... partner partnerworld pulse storage tivoli netcool service-management security business-partners maximo partners 2 Comments 3,759 Visits
As someone who works on communications to Business Partners for
With all the exciting announcements coming for
Take this chance to celebrate all your hard work and success over the last year. Nominations for the
Check out the excitement from last year’s award presentation
This could be you!
Submit your nomination for one of the three awards:
Don’t forget, nominations must be accepted by 11:59EST on
P.S. - This might also be a good time to make sure you are registered for Pulse 2010 and the
Angela Reese 270000YS5M email@example.com Tags:  managment managemnt software endpoint vulnerability inventory endpoints lifecycle tivoli bigfix patch ibm device management desktop asset security 1 Comment 3,731 Visits
Announcing IBM Tivoli Endpoint Manager, Built on BigFix Technology
Smarter, Faster, Endpoint Management!
Can you manage thousands of endpoints on multiple platforms from the same console? Do you know exactly what assets you have at all times, understand who, how and why are people using them? Can you distribute software and fixes to each of them, maintain control and compliance reports for roaming equipment while at the same time reduce the amount of energy your endpoints consume?
On February 1st, IBM announced the availability of the new, IBM Tivoli Endpoint Manager, for managing and securing physical and virtual endpoints. Built on BigFix technology, Tivoli Endpoint Manager combines endpoint and security management into a single solution that enables companies to see and manage virtually all endpoints — servers, desktops, roaming laptops, and specialized equipment such as point-of-sale devices, ATMs and self-service kiosks.
Value to Customers: Continuous Visibility and Control for all Endpoints
IT organizations are constantly seeking ways to manage complexity and reduce costs, while providing services to end users that increase productivity and business efficiencies. IBM Tivoli Endpoint Manager, built on BigFix technology, contributes to those goals – by allowing clients to consolidate previously disparate functions and processes in endpoint management and security to maximize efficiencies, reduce risk and costs and provide quality services to end users no matter how distributed or complex the environment.
Tivoli Endpoint Manager delivers value from the smallest of companies to the very largest organizations. A single Tivoli Endpoint Manager management server is capable of managing up to 250,000 endpoints. The solution can be installed in a matter of hours, and provides customers with a fast ROI.
Interested in learning more?
Check out Jim Resch, IBM Technical Sales Specialist, describe how great IBM Tivoli Endpoint Manager really is.
And if you want to talk directly to our customers, visit us at Pulse. Come see for yourself how companies of all sizes are leveraging Tivoli Endpoint Manager, built on BigFix technology to achieve unparalleled visibility, control and automation.
Social networking opportunities:
Take a moment to share your experiences, knowledge and questions around endpoint management
See you at Pulse!
Danyel Otteson 060000ANFQ DOTTESON@US.IBM.COM Tags:  ibmsoftware automotive food maximo service-management asset-management ibmontwitter mckee-foods ford manufacturing tivoli software eam 10 Comments 3,230 Visits
Tiffany Winman 12000065XB firstname.lastname@example.org Tags:  efficiency cloud tsam tsm tivtour information-architecture development cloud-computing tivoli security fastback identity-management tour storage green asset-management dynamic-infrastructure service-management virtualization 2009 automation energy 1 Comment 3,218 Visits
Yesterday, I was among 150 other IBMers at the "Tour of Tivoli" at the IBM site in Tucson (see photos). Hosted by Laura Sanders, VP of IBM Tivoli Development, the Tour provided demos of Tivoli Service Management technologies that "make sure our customers can deliver what they said they’d deliver within the time and cost they said they could deliver it," as Laura says.
Basically, the tour functioned as an internal state of the union talk where Laura reaffirmed the vision of Tivoli to lead in the Service Management industry by delivering innovative solutions for building and managing a Dynamic Infrastructure that strongly contributes to IBM's initiative to build a smarter planet.
The activities of the day reinforced this vision in very concrete ways by providing educational sessions and product demos of how Tivoli technologies directly contribute to building a dynamic infrastructure and smarter planet. The scope of the demos covered asset management, storage, security, business resiliency, energy efficiency, information architecture, quality assurance, integration, cloud computing, and virtualization.
The vice presidents of development on Laura's team each developed very creative videos explaining the scope and mission of their organization. Dabbling in edutainment, they used concepts from James Bond, Who Wants to Be a Millionaire, American Idol, the Geico Gecko, and Johnny Cash to compete for best video. They were all hilarious and very educational at the same time.
Many IBMers tweeted about the experience using the #tivtour hashtag. See the Twitter Search for #tivtour on Twazzup for a running stream of related tweets and photos. The Tivoli Tour runs at many IBM locations this week and in Brazil on May 29. So you can expect to see more Twitter conversations in the near future. You can view a combined pool of photos across the various geographic locations by viewing the Tour of Tivoli 2009 group on Flickr.
I particularly enjoyed the tour because I had a chance to visit with Raj Subramaniam (@ibmstorage on Twitter) and speak with IBM Distinguished Engineer Tom Clark, the Chief Architect of IBM Storage Software, about future innovative storage solutions that will address cloud computing, dynamic information architectures, and the use of new solid state disk technologies. I also had a chance to get a sneak preview of IBM storage archiving solutions that will hit the market in the near future. I could tell you more, but then I'd have to kill you. ;)
While I was in Tucson, I also had the opportunity to interview two IBM experts on solutions they were demoing:
TSM Fastback video: Alistair Symon, Director of IBM Tivoli Storage Software Development, on IBM Tivoli Storage Manager Fastback (See product information)
Cloud and TSAM video: James Damgar, IBM Software Engineer, on IBM Tivoli service Automation Manager (See product information)
Externally, IBM is sharing much of the same information with the public via two key venues:
For IBM employees only: Below is a list of internal links to key Tour of Tivoli resources:
Danyel Otteson 060000ANFQ DOTTESON@US.IBM.COM Tags:  automation tivuser security asset tuc tivoli usergroups user group ug community storage maximo virtual 2 Comments 3,195 Visits
Being physically teleported from your office to a meeting or another location is not yet possible in our world as our friends through the American movie "Star Trek", have been able to do for years; however, the next best thing would be to have a meeting "beemed up to you" virtually.
We are all busy and traveling to a local meeting can be time consuming. My experience is that virtual meetings saves time, is structured, simple and yet it can be the best 60-90 minutes of your day. One of the greatest assets we have is the knowledge we gain through the various tools and resources to us. One of those resources is the Global Tivoli User Community. If you are looking to get information, connect with others and make your views be heard then why don't you join a virtual user group. These groups, some of which are brand new, meet periodically through out the year via a conference call and the web to gain knowledge and exchange information.
Join one today!
Some of these virtual groups will be meeting within the next week so sign up today so you too can have the user group meeting "beamed up to you" . You journey with the user groups may expand beyond these virtual user gorups so check out the complete list of all user groups.
Do you have thoughts on virtual user groups? Have you attended one of these virtual user groups? Share with me your story.