As we get closer to Innovate 2011, I've noticed that many people may not know what a day in the life Service Management. To that end, we have a simulator at the conference that you could attend and figure out what they heck we are talking about. My collegue Noah Kutler has a great blog entry on it over at The IBM Software Blog. Go check it out and let me know what you think!
ISM for Design and Delivery Blog
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Michael Rowe 110000E1VR firstname.lastname@example.org Tags:  ism service-managment innovate devops 543 Visits
Pete Marshall 110000HXS0 email@example.com Tags:  rational innovate2011 tivoli innovate 517 Visits
Just got some interesting news about Innovate registrations: the number of people signing up for the Collaborative Development and Operations track nearly at our internal target and, more importantly, shows our highest level of interest yet.
This is great news. The naysayers have been skeptical about the real level of interest in development-operations collaboration, and especially about the prospects of people wanting to spend time on it when there's so much else on offer at the conference.
But this is becoming more and more important. Momentum is growing. Attendance is up from last year, as it was in the parallel track at Pulse.
Should be an interesting - and lively - few days.
See you in Orlando!
Pete Marshall 110000HXS0 firstname.lastname@example.org Tags:  tivoli rational innovate innovate2011 431 Visits
Pete Marshall 110000HXS0 email@example.com Tags:  rational devops innovate2011 innovate tivoli 617 Visits
There are 2,032 miles (3,270 kilometers) between Las Vegas, where we held the IBM Pulse conference in March, and Orlando, Florida, where IBM's Innovate conference will take place between the 5th and 9th of June.
Some might say that this distance is indicative of the gap between development (the focus of Innovate) and operations (the focus of Pulse), but we are encouraging operations professionals to attend Innovate this year.
Why? Why would an operations person want to attend a developers' conference?
Why? Because things are changing. Vegas and Orlando are (hopefully!) going to stay right where they are, but development and operations are coming together. Agile has made development more responsive to business needs, and automation and cloud is making operations faster and more flexible. The bottleneck is now the hand-off between development and operations, which continues to be a fragile, often manual, process.
Better collaboration between development and operations is the key to removing this bottleneck and getting the most benefit out of both Agile and cloud. At Innovate we're dedicating a track to this collaboration and hope that we can get both developers and operations specialists to attend.
As we did at Pulse, our intention is not only to share experiences, best practices, IBM solutions and customer stories about bring development and operations together, but to encourage a dialog between these two previously-divided organizations. We hope that this will be a dialog that attendees can then take home to their respective organizations and start to discuss development-operations collaboration there.
Hope to see you in Florida.