For the past 7 months I have been leading a team of communicators all focused on introducing Pulse to the world, more specifically IBM clients and business partners. As I am preparing to leave for Orlando, I just cant believe that all the months of preparation are over and now its time to deliver what weve been promising as the Service Management event of the year.By the way if you or someone you know has not of heard of Pulse, I want to know your hiding place so I can visit when its time to invite the world to Pulse 2009. But for now, allow me the final indulgence of sharing what I find most exciting about Pulse 2008. . .
Pulse 2008 includes a compelling agenda of comprehensive education and unique networking opportunities. There will be everything from a full day dedicated to our business partners that includes an award ceremony, to industry user group meetings and analyst panels, to a social event a la speed dating with the best and brightest Tivoli technologists.There will be many announcements, including the launching of the 5 Entry Points to Service Management to help organizations jump start Service Management in their organization. I am also very intrigued by the buzz I have been hearing about the Tivoli-turned-IBM Software Group-wide initiative to build the greenest data center possible. I felt pretty good about reducing my carbon footprint when I started working from home and switched to curly light bulbs, but I can only imagine the difference a Fortune 500 corporation can make by mobilizing its forces to combat the global climate crisis.
Who wouldnt be jazzed about hearing what seven-time tour de France champion and cancer activist Lance Armstrong has to say? Why, I just realized that in addition to us both being Austinites, athletes, and parents, now Lance and I have Pulse in common too wait theres one more: I also hate cancer. Then theres John Wood, who left a wildly successful career at Microsoft to bring literacy to the third worlds children. This is one speech I have got to hear. . . I really want to know what motivates someone to trade in use of a private jet for a yak. And of course everyone has a favorite Hootie and the Blowfish tune theyll probably play mine at Pulse since I pretty much like all of them.
In addition to all of that I have already mentioned there will be so much more to experience. To help keep you informed during the event, we are deploying online community and social networking tools in a way that we have not done before at a conference. A bunch of us on the Pulse team will be blogging so come back and visit the Pulse blog often. We're looking forward to your comments. And be sure to sign up for the Pulse Twitter for mini-blogs throughout the conference. I really hope folks will take advantage of our online community and social networking tools during and after Pulse. This is really a topic for a separate blog but incase you were wondering, here are a few benefits the new online functionalitycan provide:
Make it easier to do business with IBM and community experts
Identify important business and IT trends and opportunities
Innovate and collaborate on business ideas and solutions that matter
Create long-term face-to-face and online connections
Facilitate knowledge transfer and skills training
Discover and leverage the wisdom of the community
See you all at Pulse, and remember . . . what happens in Orlando winds up on the Pulse Blog!
I was unable to make the Business Partner Summit because I got into town too late - but I heard I missed one heckuva a time. Thanks to Felicity Carson for providing the following summary of the largest Tivoli Business Partner Summit to-date
Over 500 Tivoli Business Partners showed their commitment to IBM service management by attending the Pulse Business Partner Summit, making it the largest gathering of Tivoli business partners to date. Al Zollar opened the keynote address and thanked our valued partner community for their outstanding contributions to the Tivoli revenue and growth numbers. Alan Ganek, Bill Kribbs and Joao Perez presented the three key themes (Business, Skills and Revenue) to further empower our partners for growth.
The highlight of the Summit Keynote was the Tivoli Deployment Accreditation initiative where the first set of 85 Tivoli accredited business partners were announced. The Tivoli Deployment Accreditation initiative recognizes business partners who have made a significant investment in skills and certification by providing three levels of accreditationnamely A Level, AA Level and AAA Level. Titan Solutions and Streamfoundry (USA)
Absolutely now get the value of becoming a Tivoli Accredited business partner. Synnex and Ingram (Canada) said This event has delivered an opportunity for IBM Business Partners targeting similar markets gain value from sharing experiences
The Business Partner Summit concluded with a spectacular VIP Backstage Party for provided an excellent opportunity to relax and unwind and network with peers, executives and subject matter experts. Attendees from Apruycus (Netherlands) Love the worldwide village aspect and the opportunity to meet with business partners from Hong Kong, and around the world.
Al Zollar and Michele Grieshaber congratulated and recognized the accredited partners as well as the winners and finalists of the first ever Tivoli 2008 Business Partner Awards. Finalists and winners were selected from more than 40 outstanding nominations:
IBM Tivoli 2008 Business Partner Innovation Award
IBM Tivoli 2008 Service Management Award
Finalist: Toshiba Solutions Corporation
Finalist: Deloitte & Touche
In addition, over 50 business partners requested more guidance on Webcollage program that will enable them to directly syndicate Tivoli web content to their web sites.
Congratulations, you survived the thrilling experience of the Pulse conference in Orlando last week! :) I'm Tiffany Winman, the IBM Pulse community program manager, and I hope your Pulse experience was a magical one. ;) Now that the conference is over, you can stay in touch, in tune, and in sync--as Al likes to say--by being part of the ongoing online Pulse community. Managing contacts you made at Pulse You can manage Pulse contacts you made and help others find you by following these steps:
Send a colleague invitation to your Pulse contact (click the invitation link under the name in the person's profile)
Sharing pictures and videos You can share photos and videos on our Pulse group in Flickr. See sampling below. We know some of you still have some great Hootie and community pics out there! :) Follow these Flickr instructions if you're willing to share with the group.
Quick note to those of you who were brave enough to do a "live stories from Pulse" video moment: I'm still uploading these to YouTube, and will send out notices to our online Pulse community once I have them done. A big thank you for your participation!
Providing feedback on the conference You can also help make the Pulse conference even better in 2009 or simply have some fun by sharing your favorites at Pulse by responding to one or more of the forum topics below.
You know there is a ton more - too much to list here - but this gives you a great idea of the buzz about Pulse out there. Enjoy!
"The additional IBM resources, in the form of developers, software engineers and industry experts, which we were able to add to the Maximo 7.1 development effort, meant delivering to our customers a more comprehensive offering, sooner," Bill Sawyer, vice president of Maximo Operations at IBM Tivoli Software, said in a statement. -- New York Times
On HP's US$13.9 billion EDS buy: They have to build their business on their own. Their profile is not our profile. They don't have our profile of hardware, software or services. They are a different company: big PC business, printer business, supplies business. It's a very different business than ours. -- NetworkWorld
The new Service Assurance Solution provides greater visibility and control across multi-technology, multi-vendor networks, enabling service providers to better isolate and deal with performance issues, which lowers support costs and improves overall service. -- Inc.com
Nortel Networks Ltd. (NYSE/Toronto: NT - message board), meanwhile, has teamed up with IBM (well, who hasn't?) to target carriers looking to better manage their VOIP services. Basically, Nortel is combining its professional services capabilities with IBM's Tivoli Netcool Carrier VoIP Manager. (Try saying that five times really fast after three Mojitos -- it's hard!) -- Light Reading
"Now, having prior knowledge that Hootie would deliver the musical sendoff sparked some anticipation for the event. Surely it would provide a just reward for a week of hard work and glad-handing with colleagues, partners, and customers from abroad.I just had no idea that the 90-plus minute tour through Hooties portfolio of No. 1s would send me down a trail of sweet memories of my beloved alma mater. It did that and much more. -- Bonesville.net
Yes, I blatantly admit it! I am one of those annoying people you hate who plays the same CD over and over and over and over again all day until you scream, "Will you please change that thing???" And I respond with, "Why?" So, what have I been listening to all day? Yup, Hootie! As I was uploading live videos from their performance at the Pulse conference, I discovered Hootie & the Blowfish has their Live in Charleston concert automatically playing on their official Web site.
I've always been a Hootie fan. My favorite songs were "Hold my hand," "Let her cry," and "Time." However, after Pulse, now I have some new favorites: "I hope I don't fall in love with you," "Desert Mountain Showdown, " and "Hey Sister Pretty." And, of course, their Pulse encore, "Keep your Hands to yourself," was pretty rocking.
Did you miss a an education opportunity at Pulse because it conflicted with something else you wanted to attend, was booked, or maybe you just slept in too late? Not to worry! You can choose from over a dozen of our most popular courses across the Tivoli curriculum. Pulse attendees are also eligible for a 20% discount. Look for the email in your inbox, read the terms and conditions, and follow the instructions. Click here for more information: http://www-304.ibm.com/jct03001c/services/learning/ites.wss/us/en?pageType=page&c=a0015976
Here are some of the courses Pulse attendees can take at a discount:
Save 20% off the following courses
IBM Tivoli Composite Appl. Mgr for RTT 6.1: Install Monitor Deploy
If you were at the Pulse 2008 conference
and visited the Expo floor, you may have seen big red button logos
with the words "IBM Tivoli Accredited Business Partner" on some of our
Business Partner booths. You can get glimpses of these logos in the top right corner of the pictures below.
So what does this logo mean? It means that IBM recognizes those IBM Business Partners who are committed to helping mid-market businesses
optimize their operations and network infrastructures via systems
management, asset protection, data recovery and more with tailored
Tivoli solutions. Often, these Business Partners are our front-line
local experts and heroes who provide services in solution assessment,
customization, deployment, training and support.
had the pleasure of informally chatting with some of these heroes
while at the Pulse conference and hearing their stories about Lance
Armstrong, John Wood, tigers, Hummers, talent recruitment videos,
awards, and heart-stopping Pulse acoustics.
Maybe you remember the Red Shirts scurrying around the
Swan and Dolphin during Pulse 2008, some murmuring into walkie- talkies like
007, others barking at them like marines on a mission. Well, folks, theyre
neither double agents nor the marines, but they were the Tivoli
boots-on-the-ground doing their best to make the conference everything we
promised it would be. Maybe you were even run over by a fast-moving Red Shirt
as you approached to ask where to purchase one of those highly fashionable
smocks. Months of maniacal focus on ones goal can make one behave like, well,
a maniac, if ones not very careful. But I digress . . .. If you ever wondered
where you can get one of those Pulse 2008 shirts, query no more. While we cant
offer them in red as that color is reserved for maniacs, um I mean conference
staff, you can get your version in black. Here are the details:
To place your order please contact Lois
Cavanaugh @ 913.319.4449 or
*Please note that this offer is available for
US residents only*
My apologies if you were a Red-Shirt runover-ee, and my
sincerest apologies if I was the runover-er. Id give you the Pulse 2008
Redshirt off my back to make amends if I werent positive youd be mistaken for
conference staff at Pulse 09 in Las Vegas and given a walkie-talkie to answer to.
That is how many thousands will flock to Pulse in
Las Vegas Feb 8-12, 2009
It equals the sum of its proper divisors 1, 2 and 3.
That is how many ways you can save on Pulse
None of the above
All of the above
If you answered
"2. It equals the sum
of its proper divisors 1,
2 and 3.",
you are incorrect because some answers are more correct than others. And since
this is the Pulse blog and not the Math blog, the most correct answer is is
"5. all of the above"!
But anyway, the
real value of a multiple choice is when it saves you money, right? And who
couldn't use it these days? This blog entry reveals the multiple options you
can choose from to save big on Pulse registration. Take your pick from the
savings options here and register for Pulse 2009 today at
Pulse 2009 has set aside a limited number of guest passes for
Pulse 2009. Contact your IBM rep to find out if you qualify for a guest pass to
on the Early-Early Bird Rate
The Early-Early bird rate has been extended for 2 more weeks so
you can take advantage of the $1495 rate. Use the PULSE09EEBX code when
registering, but hurry – it expires November 10, 2008.
Government employees can attend Pulse at the discounted rate of
$1395. There is no code - simply indicate that you are a government employee on
the registration page. All government employees will be asked to present their
government issued id at check in.This
discount cannot be combined with any other discounts or promotions.
Pulse 2008 Alumni
Did your attend Pulse 2008? If the answer is yes, then you are
eligible for an alumni discounted rate of $1595.Simply use PULSE09ALUM as the promo code on the
registration page.This discount cannot
be combined with any other discounts or promotions.
Five or more clients from the same
organization can receive $100 off the current registration price. To obtain a
special code for this discount, call (888) 987-6545 or (781) 251-7864, 9-5 p.m.
EST, Monday-Friday. The discount must be arranged prior to registration and is
taken at the time of registration.
Okay, okay. IBM Service Management might not be
saving the world the same way heroes in a Hollywood movie would. But unseen
heroes do exist. They may not be glamorous or even know they are heroes. You
might know some of them. You might even be one of them. And right now, they are
out in force doing their best to help businesses survive the [now official] recession.
I'm not talking about the Fed, or Congress, or anyone on Wall Street. Who then?
Not just who, but what. As in who does what.
Stay with me. I'll cut to the chase now.
In a nutshell, the digital and physical
infrastructures of the world are converging to the point that global
integration impacts every aspect of business. To run sustainable businesses,
companies need to work smarter and integrate smart choices into day-to-day
operations. IBM Service Management is made up of the smartest heroes,
technology and strategies that can help your business survive the these tough
economic times. Quite a leap in logic? Oh, ye of little faith! Miracles can
happen when you've got purpose and
innovation on your side. Want to know more? Come to Pulse for four
action-packed days at the MGM Grand Hotel in Las Vegas, NV. Over 200 IBM
clients, IBM executives and industry experts, aka "the Heroes" will
showcase how IBM Service Management can deliver quality service on any scale,
while addressing some of the most prominent global fascinations, including:
What’s really going on with cloud computing
a smarter planet requires a dynamic infrastructure
Delighting Your CEO with Exceptional Service Management
Minimizing Risk and Maximizing Value with Governance for Service Management
Achieving Converged Management of Business and IT Infrastructure
Inhabiting the Smarter Planet:How a
Dynamic Infrastructure Reduces Cost, Improves Services, and Manages Risk
Last Mile to SOA Success:Service
"Out of Space, Power, and Money" -- Addressing Emerging Energy and
Drowning in Data? -- Meet Tougher Service Level Requirements with Less
Tame the Explosion of Information with IBM Information Infrastructure
Balancing Risk with Opportunity: Security Trends and Strategies for Business
Customer Panel: Tales from the Cutting Edge of Service Management
Breaking Down the Barriers between Dev and Ops
Taking the Next Steps on Your SM Journey
Visit the Pulse Web to register while there’s
still time to save on registration. The Early Bird registration special of
$1795 ends Friday, December 5, 2008. Then stick around and learn more about the
following streams of our agenda:
So this week, the United States had a big moment. You know, the one right before Barack Obama was supposed to surrender his Blackberry. Yep, the oath. Well, technically we had two moments since he re-took the oath on Wednesday. But today is Friday, and as Mr. President has rolled up his sleeves to get to work on all his campaign promises and more, we humble IBMers continue ours.
With less than 15 days away from the second annual Pulse conference, some of us are just a tad anxious as we close in on the home stretch to February 8th. After all, Pulse 2008 was such a smashing success and we promised to make Pulse 2009 even more fantastic. That was a big promise. One we intend to make good on.
But I confess: we had a little help. From the world.
Amazing that a world with all its problems from global warming, to economic crisis to dwindling food, water, and energy resources would have the bandwidth to offer our little show a hand.You know what they say: “You want something done, give it to a busy world, right?” Or something like that, anyway.
The world may be getting busier, but it’s also getting smarter. And more instrumented and more interconnected.This realization led us to build Pulse through the lens of a busier, more challenged, but smarter planet. That’s when the Pulse team had a little moment of our own – our “light- bulb” moment, if you will.
Joining the Pulse News Network for the duration of the conference are television journalists, Forrest Sawyer and SuChin Pak, who will be breaking all the big stories at Pulse, and they’ll want to know:
“Where you when you experienced the moment?”
See the three-part, Pulse News Network interview with Al Zollar:
“Smarter infrastructure is by far our best path to creating new jobs and stimulating growth. We at IBM were asked to map this out by President-elect Barack Obama's transition team and our research shows that a $30 billion stimulus investment in just three areas -- smart grids, health-care IT and broadband -- could yield almost one million new jobs within one year.”
Q: What special benefits do TUC members get for the Pulse conference?
Danyel: Tivoli User Community members get a discount of $600 off the full conference rate, for a purchase price of $1595 for members.
Also, the first 25 members to visit the User Community Networking Area get a special gift.
Q: What benefits do TUC members get by attending Pulse? Danyel: As user community members, we always like to hear our peers speak at meetings. While at Pulse, user community members can choose from 200 user/client breakout sessions -- 70% of all content is clients speaking.
Free Certification testing, labs and meeting of the experts are all activities that help enhance our skills and knowledge. If members are looking for indepth training, they can go deeper with pre-conference and post-conference sessions.
Both pre- and post-conference sessions include expert instruction on configuration and management of specific Tivoli, Tivoli Netcool and Maximo products.
Pulse attendees also get 20% off training courses for the rest of the year!
Q: What Pulse activities are special to TUC members?
Danyel: All members are invited to visit the "User Community Networking Area" in the Pulse Expo (at the end of aisle 100) to meet other members and learn what is new. While in the Expo, TUC members can pick up a special button that will identify their specific user group. We are also displaying Tivoli User Community shirts that can be ordered online. What could be cooler than showing your pride for the user community by wearing User Community logo merchandise? Don't miss out! I look forward to meeting old and new TUC members in Vegas!
Use the following Pulse community resources to stay in touch, in tune, and in sync before, during, and after Pulse.
àPulse blog: For getting conference announcements, live blogging updates, and daily highlights right from the Pulse kiosk or your laptop.
àPulse community: For managing your contacts at Pulse, real-time forum topics, and feedback on the conference and sessions. Recommend meetups, advertise your activities at Pulse!
àPulse on Twitter: For contributing to real-time buzz, insights, comments and questions from Pulse attendees and organizing spontaneous meetups online or via your cell phone.
-Use #ibmpulse in Twitter search to see tweets of others. -Use this Twitter feed to syndicate alerts to iGoogle or MyYahoo. -Send a direct message to @ibmpulse if you want to catch my attention or ask me to syndicate something out to the larger Pulse community.
àPulse on Facebook: For getting Pulse alerts, posting to the Pulse wall, seeing who else is coming to Pulse, and social networking with the Facebook community.
àPulse on YouTube: For viewing and commenting on live stories with Pulse attendees. Share your own videos by friending Pulse.
àPulse on Flickr: For sharing those exciting, great, and educational photo moments at Pulse.
àPulse forum: We provide a number of Pulse discussion topics on the Pulse community on ibm.com.
However, due to some technical difficulties we’re having in our beta environment at the moment, we replicated these same questions on the Tivoli Group on LinkedIn in case you encounter any problems. Thanks for your patience as we work out the kinks. You can find these topics on LinkedIn:
If you’re going to be at the Pulse conference this year, stop by the Tivoli User Community Networking area at the end of aisle 100 in the Pulse Expo to learn more about using some of these new networking tools, record a live story at Pulse, or just chat. Hope to see you there!
If you’re one of thousands of people flying into McCarran International Airport today for Pulse 2009, then you already know that we are about to explore building a smarter planet through a dynamic infrastructure with IBM Service Management. Are you ready? Good! The next thing on your agenda should be to visit The Top Six Pulse Social Networking Tools so you can decide how you want to keep in touch with friends, colleagues and clients during Pulse.
If you are not one of the lucky ones with this event already on your agenda, it’s not too late! Come by the MGM Grand and head over to the Pulse 2009 registration desk.
But, you ask, what is Pulse and why should you care? Good questions. We have the answers.
Pulse is a conference dedicated to building smarter IT infrastructure. You should care because smarter infrastructure is by far our best path to creating new, globally competitive jobs and stimulating growth. IBM research shows that focused investment in just three areas -- healthcare IT, smart electric grids and broadband -- could yield almost one million new jobs within one year.
“ Even as this plan puts Americans back to work, it will also make the critical investments in alternative energy, in safer roads, better health care and modern schools that will lay the foundation for long-term growth and prosperity, and will invest in broadband and emerging technologies, like the ones imagined and introduced to the world by people like Sam and so many of the CEOs here today, because that's how America will retain and regain its competitive edge in the 21st century."
Last year at Pulse, our customers repeatedly told us their favorite thing about the conference was meeting the technical experts and gurus who build, use, and provide services for IBM products. If this is on the top of your "todo" list, check out the following opportunities to network and engage with some pretty cool technical people at Pulse.
View some videos of customers and experts at Pulse
Meet the Experts is an opportunity for IBM clients and Business Partners to engage in informal discussions with the technical leaders responsible for designing, coding, testing and supporting the broad portfolio of Tivoli software products. In this one-on-one format, Pulse attendees can gain additional information and clarification regarding messages delivered in the keynote and breakout sessions. Meet the Experts will take place in the Solution Expo in the Marquee Ballroom.
Sunday 06:30 p.m. – 08:30 p.m.
Monday 12:30 p.m. – 08:00 p.m.
Tuesday 12:30 p.m. – 06:00 p.m.
Wednesday 12:30 p.m. – 03:30 p.m.
Pulse Expo Theater
Expo theater presentations complement all the excitement and activity in the solution center. We've built a solid schedule of quick, 20-minute sessions from IBMers and IBM Business Partners to enhance your Pulse learning and education experience even further. Look for the topics and schedule in the Solution Expo Addendum.
Sunday 07:00 p.m. – 08:30 p.m.
Monday 01:00 p.m. – 08:00 p.m.
Tuesday 01:00 p.m. – 06:00 p.m.
Wednesday 01:00 p.m. – 03:30 p.m.
Labs provide an excellent opportunity to get deep technical hands-on experience with Tivoli's service and asset management products. Choose from over 60 lab exercises in the area of Asset Management, Business Application Management, Service Management, Service Provider Solutions, Security Management, Server, Network and Device Management, and Storage Management. Take the self-paced lab exercises at your convenience when they fit into your agenda schedule. Lab proctors are available to assist you with the exercises and any technical questions. Five lab rooms with a total of 200 workstations are available for your convenience.
Labs will be open
Rooms 301-305 (Conference Center, Level 3) Sunday, February 8 10:30 am - 5:00 pm Monday, February 9 10:30 am - 6:00 pm Tuesday, February 10 10:30 am - 6:00 pm Wednesday, February 11 8:30 am - 6:00 pm Thursday, February 12 8:30 am - 3:00 pm