Today in London, Jamie Thomas, Vice President of Tivoli Development and Strategy, IBM Software, discussed the critical role of technology in unleasing innovation to turn an explosion of data into new insights, transform business models for unprecedented rewards, and remove barriers between themselves and customers. Virtually everything is being enriched with new levels of computing power. The key takeaway: Now is the time to rethink IT to reinvent your business.
Rethinking IT in terms of reinventing business might seem a daunting endeavor with so many factors impacting the organization:
While all of these factors influence one another, technology has become the number one external factor impacting organizations according to IBM’s latest CEO study. Over 60% of CIOs view cloud as critical to their plans to speed up service delivery. At the same time, organizations are increasingly leveraging mobile devices, further extended by BYOD policies. Over 700 million smart phones and tables will ship this year, a whopping 34% more than in 2011. Not to mention over 20B machine-centric devices already deployed that are essential to enabling business operations and business models.
The net? Efficient service delivery will generate 2.7 zetabytes of digital content in 2012 – an increase of 50% in one year.
Business and IT leaders must determine the impact of this data storm to their organization before mapping out a custom transition plan. You need a plan that will ensure the infrastructure is optimized to anticipate and react with agility to rapid changes, wherever they come from.
What won’t change from organization to organization are the four major challenges required for transformation to continuous innovation:
Speed up service delivery from months to minutes
Increase sales and promotions
Recognize and repair issues before impact
Shrink time to secure critical data
IT Leaders: do you have a plan to transform the IT shop from a cost center into a strategic hub for identifying growth opportunities?
CxOs: are you confident that your business is engaged in continuous innovation as you address changing priorities to keep from being left behind?
Hey Kids! It’s be a while since I posted on the Pulse blog. What’s been keeping me away? New job responsibilities outside [*GASP!*] the scope of social media. More on that another time. Today I have more important things to share with you.
For the past few years, IBM has been sending camera crews around the world to record as much as we can at our events. At some of the larger events, we also stream some of our sessions and interviews live. This is a key component of events today, in that it opens up the event to a much larger audience. Hint, hint.
For the first time, we are streaming live from Pulse Comes to You in London next week on May 30. The event will be attended by over 400 IBM clients and business partners, but we can expand that audience to virtually as many that want to be the first to hear our news next Wednesday. If you are still sleeping while we stream in real time, you can watch the replay while you have your morning coffee.
And if after reading the rest of this post you think my new professional assignment is the consequence of bad spelling, you might be right I'm just getting ready to ride in a car on the wrong side of the road.
Here’s what’s on the agenda:
Key Note 1: Optimising the World's Infrastructure
Jamie Thomas, Vice President of Tivoli Strategy and Development.
Jamie will discuss the critical role of technology in unleashing innovation, including cloud, mobile enterprises, smarter physical infrastructures and security.
Key Note 2: Independent Analyst view of Service Management & Security
Will Cappelli, Gartner
Key Note 3: IBM Watson goes to Work
Dale Lane, Software Developer – DeepQA (Watson), Emerging Technologies.
Dale will talk about the work that has been done to apply Watson’s technological breakthroughs to real-world problems, as well as some of the plans for Watson's future.
In today’s edition of the Huffington Post, Marie Wieck, General Manager of Application and Integration Middleware, IBM Software Group wrote:
“The CIOs I talk with describe the avalanche of projects they face. Almost three quarters of the CIOs say they are investing in mobile deployments this year, of which one-third of those will be deployed in a cloud. However, 70 percent of their budgets, on average, are still spent on maintenance and 34 percent of their projects are late. It's a vicious cycle.”
Jamie Thomas, VP of Strategy & Development, IBM Tivoli will join Marie later this month at IBM Impact to help address how businesses can navigate through the “avalanche of projects” by turning these barriers to innovation into capabilities:
How do you turn barriers into capabilities to accelerate applications to market? That’s the magical part. Achieving agile service delivery requires improved visibility, control and automation. Development and operations teams must respond to market changes faster with unparalleled, fully automated tooling and infrastructure.
But Jamie won’t be waving any wands. You don’t need to when you lead an organization rich in deep expertise, client experience, standards based platforms, and end-to-end capabilities.
Responsible for driving collaboration across an organization committed to developing innovative tools and technologies, there’s no one who knows more about the IBM capability of quickly developing, testing, deploying, and monitoring applications. Tweeter @boosc, who saw her present at Pulse, agrees:
The Pulse blog is pleased to present today's guest blog by Kristof Kloeckner, General Manager of Rational Software, IBM Software Group
Based on discussions and interactions with clients, a common theme has emerged - the gap between development and operations groups (people, processes and technologies). This gap diminishes business agility, the ability to respond to market demands quickly with new applications or solutions. It can also lead to quality problems with deployed applications resulting in higher costs, service disruption and service quality issues. Some of the root causes for these challenges are:
Lack of visibility across the teams hinders collaboration and causes inconsistent manual handoffs as well as configuration and infrastructure mismatches
Deployment requirements are difficult to validate and it is tough to mimic production in dev and test environments
Moving applications from development to staging to production is a complex series of steps. Deployment engineers often execute manual steps which are not repeatable, and prone to error
It is extremely difficult to integrate and automate these processes, as well as standardize maintenance and reuse given the heterogeneous nature of the environment with products from different vendors and open source tools.
Together Rational and Tivoli have been working with customers to address some of these challenges and we have introduced capabilities which include; Collaborative Lifecycle Management (CLM) for Agile development and delivery, Deployment Planning and Automation (DP&A) for constructing deployment topologies and deployment automation and SmartCloud Provisioning for quickcloud deployment and automated provisioning.
By way of example, Danske Bank deployed these capabilities and reduced their average time of development projects from 14 months to 9 months while improving efficiency by 15%. Through automation, Sun Trust improved hand-off times by 98% while cutting deployment related issues by 93 %. And a leading tire manufacturer moved to agile processes and accelerated their development models by 30%
Based on these and other deployment scenarios, we are now working with a few select clients on a more integrated lifecycle management solution for Continuous Delivery, which we plan to make it available to a wider set of customers as part of a managed beta program in April. What does it mean to have continuous delivery? It means that the applications built by our clients are production-ready throughout the lifecycle and can be released to end users at any time, reducing the cycle times significantly. These capabilities are built leveraging open standards, enabling clients to leverage existing investments and the cloud. Some of the capabilities planned for the beta include:
A customizable common software delivery workflow spanning Dev and Ops teams
Automated release management for highly scalable, ultra-fast application deployments
Continuous integration and testing of software in production-like environments
Release readiness dashboard provides visibility and enables collaboration between dev and ops throughout the entire delivery lifecycle
We believe that these capabilities will help provide you with end-to-end feedback loop from your customers, from development, to operations, rapid release of new versions, increased velocity of change while reducing risk, leverage real-time planning, enable in-context collaboration, ensure lifecycle traceability and apply development and operational intelligence.
My Rational colleagues and I will be discussing these customer patterns and the solutions in more detail at Pulse. Looking forward to the discussion!
With the emergence of the technologies that make smart grids possible, customers have new levels of information and control. At Pulse 2012 you will hear how utilities are managing their smart grid from a comprehensive, cross departmental perspective, that spans from pro-active maintenance, to modern IT enabled networks, to security and beyond!
At Pulse 2012 hear from 35+ IBM Energy and Utilities clients on topics as diverse as regulatory requirements, asset management for utility operations, smart grid infrastructure and supply chain lifecycle activities. Pulse 2012 will also be featuring the latest technology initiatives and next-generation solutions offered by IBM and our business partners, including:
Smarter Energy demonstrations that show how IBM can help utilities manage intelligent meter networks, mitigate security risk, and comply with regulatory and operational mandates using visibility, control and automation capabilities from IBM.
IBM Maximo for Utilities demonstration shows how Maximo supports work & asset management in core utility lines of business: distribution, transmission, fossil/hydro generation and nuclear power including meter asset management.
IBM Maximo Spatial demonstration is focused on the core utility lines of business: distribution, transmission, fossil/hydro generation and nuclear power including meter asset management and will show the spatial enablement of Maximo Asset Management with ESRI's ArcGIS Server.
When people ask me what Tivoli does or what is service management, my first impulse is to launch into this:
IBM Service Management represents an evolutionary leap forward in managing services. IBM Service Management provides the integrated Visibility, Control and Automation™ that you need across business and technology assets to help overcome roadblocks to innovation. It enables you to better achieve your business objectives and maximize the value from all of the assets that support your operation.
But its even easier than that. We do what any good business must: save customers time and money, while enabling them to delight their own customers. For instance, the gecko and the hairdo keep telling you every day of your life how easy it is to save with them. What they don't tell you is that those savings would be impossible without loads of data housed in systems run on software that organizes chaos to help make business sense. That's what we do. Of course, there is a lot more to the story and we hope you'll come to Pulse for the rest.
Here's a little something to dance in your head while you score holiday gifts online this season:
At Pulse, we're going to showcase what we do best. We're also going to bring brand new solutions, roadmaps for forthcoming development, sessions with domain experts and real human clients, and solution demos that show you how to save money and keep customers coming back to you.
We'll have some fun too. I'll tell you more about that later.
Pulse 2012 is March 4-7 at the MGM Grand Hotel in Las Vegas, Nevada. Early Bird registrationcan save you up to $700 but the offer expires on December 16.
Though you may still be in a Tryptophan cloud, you can get a Cyber Monday deal on IBM Cloud stuff by registering for Pulse today! Don't wait until March 4, and don't even wait until December 16 (when this offer is over for good). Do these three minute steps right now save an extra $700 on your Cyber Monday savings adventure!
And any other awesome firm that is willing to collaborate with IBM by showcasing your business and technology leadership at Pulse.
The benefits are simple, but long reaching. We estimate over 7000 people will pass through the Pulse Expo. And with them, limitless opportunities to progress and develop leads in an environment super charged with the brightest talent, sharpest skill and most focused energy in the industry. If you were there last year, you know what I am talking about and are probably already committed to a Pulse 2012 sponsorship.
Although half of the sponsorship opportunities are still available as of today, they are being scooped up faster than previous years. Friends, now is the time to lock in your Pulse 2012 Expo Sponsorship. Book before December 16 and save a hefty $5K, unless you are a Pulse 2011 Sponsor Alumnus, then you save $10K. These are going fast, and it's no wonder. Just don't say I didn't tell you about it.
Every year, about this time, the creative juices start to flow as we start to gear up for IBM Pulse. Which stream will have the most interesting success stories? Which industry will produce the most creative abstract for a client presentation? What will energize clients to participate at Pulse? Who will get their 5 mins of fame at Pulse? All good questions! Let's see if I can help to answer them.
For years the Enterprise Asset Management track has been one of the largest at Pulse. This year, under the Smarter Physical Infrastructure stream, EAM will have 84 sessions. New this year will be 24 sessions under the "Industry case studies" track, which will no doubt produce some interesting submissions. Last year we had an agricultural industry submission that drew rave reviews. Refer here to see the diversity of industries in Latin America that were covered......from the Brazilian Confederation of Agriculture and Livestock (CNA) story to Cristal Chile a bottle manufacturer .
Maximo Asset Management solutions have a broad industry presence and we hope that by having 24 sessions dedicated to industry case studies we will be able to touch as many industries as possible. Have you submitted your proposal yet? Click here to submit.
Another incentive that we created this year in order to solicit your creativity, is the 'If only I had Maximo" home video campaign. If you are anything like me, as I encounter the daily tasks of maintaining a household, I'm constantly wishing I had Maximo to help with the maintenance, upkeep and warranty records for my house. I mean who wouldn't want an automated work order generated directly to take care of all of the machinery around the house and implement preventive maintenance schedules?
Of course Maximo isn't for home use, but we created this campaign (click here) to see if we had any creative folks out there who were looking for 5 mins of fame at Pulse. We think that this will also be a good way to expand our social media presence and get the community more engaged. How many of you are following our blog ? Are you a member of our community? We continue to grow and are always posting the latest & greatest activities for Maximo.
Take a look at our latest video which I filmed on a local goat farm.........can you see the similarities to the CNA story?
I hope this has inspired you to create your own home video & submit it for your 5 mins of fame at Pulse. Reminder of the link.
Today's Pulse blog is submitted by David Boye, IBM Program Manager for Tivoli Storage.
Interested in sharing your story about IBM's storage solutions at Pulse this year? The Pulse 2012 Call for Papers is in full swing! We encourage you to speak about how your storage management solutions help you maximize and protect information. Your session can address best practices or your companies' implementation story.
Your presentation might also outline insight into trends and dynamics that are shaping your industry. If you choose to follow this approach, describe any background materials you will be using to illustrate your point. Details are good! A thorough description of the best practices, value proposition, or technical aspects you plan to discuss will help us understand and evaluate the proposal.
And if you are interested in participating in a panel discussion related to your area of expertise, make a note of that in your submission.
Speaking at Pulse is a great way to increase your profile among a group of elite professionals and maximize your conference experience. And....clients and Business Partners who present at Pulse are eligible for complimentary admission to the conference (one per company, per session).
Some ideas for your Storage presentation could include:
Storage and Cloud: Discuss the role of storage in the cloud services and how your IBM storage solutions can restore operations quickly following any type of data disaster, while ensuring optimal utilization and performance of storage resources in the Cloud.
Application Protection: Discuss how to secures business critical application data for a wide variety of databases, mail programs, ERP solutions, and application servers, ensuring reliability and data integrity.
Backup and Recovery: Talk about how your company protects data by storing backup copies on offline and offsite storage, and employs multiple smart-data techniques to make data backups.
Business Continuity Service Level Protection: Discuss your requirements and implementation of IBM solutions for high data availability and quick recovery from downtime in order to stay competitive.
Storage Virtualization: Talk about how your company was able to reduce the complexity and costs of managing SAN-based storage environments. Discuss how IBM storage virtualization solutions helped you address this.
As the November 7 deadline to submit Pulse 2012 session proposals approaches, I realize some of you might be waiting for some spark of inspiration to submit your proposal. Here are FIVE reasons to take the stage at Pulse.
5. Raise your profile with a key audience of 7000 influential pros.
You have something to say and we want to listen.
4. Get in free!
Only one speaker per company, per session qualifies for the free speaker pass. We also need to make sure we are allowed to give you a free pass. More information here
3. Hang out VIP style!
Exclusive Client Speaker VIP lounge. Nuff said.
2. You've already done the hard part.
You already solved those nasty problems you worked so hard on. Just submit an abstract of 100 words or less by November 7 for consideration. It should align to one of our tracks. Like this but your own story:
1. Your leadership is in demand.
Pulse is the place where innovative leaders collaborate in an effort to optimize the world's infrastructure. Speak at Pulse and lead the way in solving some of today's most pressing challenges.
The descriptions of our streams and tracks are not yet posted on the website, but you can read about them here, then submit your proposal to any of the following tracks at
Then register for the LIVE#ibmpulse 2012 Webcast 9/28 where you can get all the details on speaking at Pulse, including whether or not you are eligible for a free pass!
Stream 1: Cloud and Smarter, Flexible Infrastructures
Businesses rely on their data center technologies to enable rapid innovation and the agility needed to respond quickly in today's highly competitive environment. Change management, provisioning, monitoring, scheduling and other key IT processes require a robust platform that can deliver services in a variety of ways, including virtualization, cloud computing and other delivery options. This stream will bring together clients, end users, systems integrators, IBM Business Partners and service management experts from across IBM to share best practices, roadmaps, real-world experiences, implementation examples and more.
Track 1: Service Delivery and Process Automation
The ability to quickly transform a business requirement into a business service is fundamental to the success of today's organizations. This track focuses on how IBM Tivoli can help create an effective approach to managing service requests, incidents, change and configuration, and provisioning with an integrated set of IT service management solutions. Submit to this track
Track 2: Service Availability and Performance Management
If you're in operations, you understand the pressure to ensure high service availability and performance. This track will illustrate how IBM solutions provide the visibility and control required to manage critical business services in dynamic conditions in ways that are cost-effective and seamless to clients. Presentations will emphasize best practices and implementations – highlighting the use of common integrations, such as navigation, workflows, visualization and reporting.
Submit to this track
Track 3: Storage Management
IBM offers an extraordinary range of systems, storage, software and services based on decades of innovation -- all designed to maximize and protect information, a critical business asset. This track will explore how storage management solutions can address this challenge through a wide range of presentations that include best practices, implementation stories and case studies.
Submit to this track
Track 4: Collaborative Development and Operations
This track covers collaborative development and operations across the lifecycle in the context of service management, focusing on the principles of ITIL and other IT process methodologies. Key topics will include organizational collaboration, application performance, automated deployment and cloud computing. Ideal for architects, developers, process, and operations managers this track will highlight success stories and panels from clients and industry experts on how organizations can accelerate the delivery of high quality applications and services.
Submit to this track
Track 5: Cloud and New Models for Service Delivery
Cloud computing and new delivery models are transforming the client experience and the economics of service delivery. This track will explore how private and public clouds can be securely harnessed – whether you choose to build your own, leverage prepackaged solutions, or have cloud delivered as a service. Sessions will explore how clients can successfully secure, visualize, and ensure the performance of virtualized and hybrid environments.
Stream 2: Smarter Physical Infrastructures
This stream will highlight key topics such as Enterprise Asset Management, Integrated Workplace Management Smarter Buildings, and industry-specific challenges that span integrated physical and digital infrastructures. Topics will focus on managing asset lifespan, energy efficiency, space planning and real estate portfolio management.
Track 1: EAM Best Practices
In this track we will discuss and highlight techniques, processes, activities, and or incentives deemed extremely effective in delivering world-class best practices at your organization. Sessions will highlight quantitative and qualitative ROI and Return on Asset (ROA) data such as equipment uptime, inventory carrying costs, labor utilization, regulatory compliance, and maintenance operations.
Submit to this track
Track 2: EAM Implementation and Upgrades
This track will feature customers sharing their implementation or upgrade stories from legacy versions to the latest release including planning, tools and tasks involved, post implementation/upgrade review, and the improvements they have leveraged in architecture, functionality, security, and scalability.
Submit to this track
Track 3: EAM Extended Usage
Sessions in this track are designed to showcase the value of Maximo and TRIRIGA through their functional add-ons. Areas of interest for Maximo may include mobile, scheduling, linear, spatial, asset configuration manager, service provider, service request manager, and HS&E. Areas of interest for TRIRIGA may include request central, workplace reservation manager, strategic facility planning, viewer, application builder, and mobile to name a few.
Submit to this track
Track 4: EAM Technical Sessions
These technical sessions are designed to be co-presented by an IBM subject matter expert and a client or group of users in a panel setting. Areas of interest may include: workflow, reporting, migration, monitoring, archiving, and integration. Clients submitting an abstract will be mapped with the appropriate subject matter expert.
Submit to this track
Track 5: Maximo Utility Working Group (MUWG)
IBM is pleased to announce that the Maximo Utility Working Group (MUWG) agenda will focus on electric, gas, water and wastewater presentations and incorporate the new Maximo Supply Chain Users Group presentations. Waves of change brought by deregulation, globalization and new regulatory requirements have brought new challenges. Share your story on how you are leveraging Maximo to address these issues and other key challenges at your plant.
Submit to this track
Track 6: EAM Industry Case Studies
In this track we would like to hear from a multitude of industries: Energy, Manufacturing, Transportation, Chemicals & Petroleum, Mining, Life Sciences, Telecom, Facilities, Finance, and Public Sector – including State, Local, and Federal Government users, to highlight how you have addressed your industry- specific challenges with TRIRIGA and IBM Maximo Asset Management, more specifically by using one of Maximo’s industry solutions.
Submit to this track
Track 7: Smarter Buildings
This track features IBM solutions for Smarter Buildings that allow building owners and managers to analyze and optimize real estate and facilities operations. IBM solutions for Smarter Buildings help customers create energy, operationally and space efficient buildings and helps them do so in a sustainable manner.
Submit to this track
Track 8: Smarter Cities
This track features IBM Smarter Cities solutions that allow customers to synchronize and analyze efforts among sectors and agencies as they happen, giving decision makers consolidated information that helps them anticipate—rather than just react to—problems so they can manage growth and development in a sustainable way.
Submit to this track
Track 9: Integrated Workplace Management
This track features solutions from TRIRIGA, an IBM company, that provide customers with advanced intelligence to help them make strategic decisions regarding space usage, evaluate alternative real estate initiatives, generate higher returns from capital projects, and assess environmental impact investments. Submit to this track
Stream 3: Security and Compliance
The boundaries of today’s business infrastructures are being extended and sometimes obliterated by the emergence of cloud, mobility, social business, big data and more. Where does your business ecosystem start and end? Whom do you trust and whom do you not? We’ll address these key security and compliance challenges in this track, demonstrating how IBM’s security intelligence solutions can become the enabler of a business without limits.
Track 1: Securing Emerging Technologies
Embracing new technologies, such as virtualization, cloud, and mobile computing, is an important aspect of how organizations stay competitive. However, the same technologies that can accelerate efficiencies can also pose new security challenges. This track will highlight how IBM can help you stay ahead of the evolving threat landscape and at the same time leverage the innovations made possible by emerging technology.
Submit to this track
Track 2: Securing the Infrastructure and Mitigating Threats
A secure infrastructure is not a static infrastructure. Every day, organizations have to face new security challenges, and the most successful organizations will be the ones that can not only react to these new challenges, but also anticipate them. In this track, we’ll review some of the latest threat research and provide insights on how you can mitigate those threats, and optimize your infrastructure at the same time.
Submit to this track
Track 3: Managing Compliance and Audit for a Secure Organization
Regulatory and industry requirements—which are often disconnected or even contradictory—are increasing, making it difficult for enterprises to keep up without draining valuable resources. This track will focus on what it means to effectively manage compliance and audit in a world where the only constant, is constant change. Sessions will feature best practices and user experiences with designing, enforcing and monitoring security policies for users and their activities, information, systems and processes.
Submit to this track
Stream 4: Leveraging Mobility
This track will explore how mobility is playing an increasing role across the enterprise. From standard voice and data services to business critical applications, mobility technologies are becoming critical to business operations. This stream will explore challenges around delivering and managing wireless mobility technologies, highlighting how visibility, control and automation play a vital role in the deployment and adoption of new services.
Track 1: Service Assurance for Communications Service Providers
This stream will explore how effective network and service assurance enables control of the entire communication and content management infrastructure. It will discuss strategies and methods for gaining greater visibility into how key network and application elements impact service quality and delivery. Sessions will highlight best practices and client experiences across service quality management, event and performance management and other OSS/BSS functions.
Submit to this track
Track 2: Cloud Service Providers
Communications service providers (CSPs) around the world are looking for smarter ways of doing business. This track will explore the challenges around the deployment of a cloud services environment. It will feature customers who have expanded their portfolio of offerings to cloud and highlight how CSPs can quickly and cost-effectively create, manage and monetize public and private cloud services.
Submit to this track
Track 3: Mobility and Endpoint Management
This stream will explore how mobility is playing an increasing role across the enterprise – spanning the broad array of mobile devices, endpoints and networks that support enterprise mobility. From hot topics such as endpoint management and security and mobility technologies from Lotus, this track will cover how progressive companies are leveraging technology to enable companies to conduct business in entirely new ways.
Submit to this track
Submit your proposal a line with any of the above tracks at http://bit.ly/oaAv2b
The Pulse and User Group teams at Tivoli invite you to take advantage of an exclusive opportunity at your local Pulse Comes to You (PCTY) event. When your User Group members attend your local event, we'll reserve a VIP area dedicated for your networking, lunch and meeting space following the event. Or, you can choose a mini-booth to promote your user group and recruit new members.
For more information, contact Hope Ruiz at email@example.com.
The following videos feature Tivoli User Group members who leveraged PCTY Austin as an opportunity to meet up.
Let me give a huge THANK YOUto everyone who stopped by the Client Hospitality Lounge at Pulse 2011! It was a pleasure to see you and hope to see you again next year!
I wanted to share a few pics and recap the 2011 Lounge experience and hopefully encourage even more IBM Clients to attend in 2012. :)
(Pic: Janice at the lounge)
Other than the fact that it took me a week to regain feeling in my feet, Pulse 2011 was a smashing success!
We had so much going on for our IBM clients that the Hospitality Lounge was a whirlwind of activity most hours of the expo and it was certainly exciting to be able to watch it unfold. I was honored to meet so many people I had only previously had a chance to tweet with or read their success stories online, as well as to see so many repeat clients who I had recognized from my previous two years of Pulse.
The first night we opened with a martini bar and Mikey, the world’s best bartender, willingly served crowds of clients and IBMers that came in to network and kick back.Lots of clients took advantage of the opportunity and filled out reference forms and benefit surveys, earning them some nifty IBM gear that you can buy online at the logo store. If you missed filling out a reference form contact your IBM representative (or myself directly) and we will make sure you get the chance to be a part of theIBM Customer Reference Program.
(Pic on left: IBM clients working on reference forms and benefit surveys) (Pic on Right: Networking & martinis)
On the second day, the lounge guests were treated to ice cream bars and soda which were pretty much gone by the end of the day :) and I have to admit that I indulged a little!
Day 3 we had chips and soda as well as a steady flow of traffic…see for yourself:
We also had a very special person hanging out at the lounge this year, an IBM Tivoli Case Study Writer Ilana Reynolds.If you are at Pulse next year make sure to check and see if Ilana is there so you can do a case study interview on the spot! Case Studies are a great way for IBM Clients to share their innovative success stories through various outlets on IBM’s dollar. They’re also a way to have easy access to experts, VIP treatment, and networking opportunities.
(PIC: Ilana at the lounge)
If you went to either of the General Sessions (which I hope you did because they were amazing!) you might have heard about a little program called IBM Client Connections (or Client Connect). This is a growing program that started last year to help current and prospective IBM Clients connect in order to help them share insight, problem-solve, get tips and tricks, or explore new avenues as well as network.
Day 2 – 4 of Pulse we had tons of clients come to the lounge specifically looking to meet with other IBM clients, which was very exciting! This year we are working on creating a database that will allow us to set you up with a specific client based on job-level, geography, products/solutions, history, status, industry, you name it!In the meantime if you would like to participate in the IBM ClientConnections Program contact me or your IBM rep and we will hook you up.
Here is a pic of some of the connections that were happening in the lounge:
A lesson learned: next year I will bring a better camera and more benefit surveys :P
Now I’d like to take a moment to ask for YOUR opinions!Please use the comment section to provide feedback on your lounge experience this year. I want to know what you liked, what you didn’t, and anything else you feel like sharing.This info will help us ensure that we provide you the best experience in the coming years at Pulse.
So once again, thank you so much for visiting!If you didn’t have the opportunity to stop by the lounge this year make sure you put it on your Pulse 2012 to-do list and I’ll see you there! :)
I heard that the folks presenting a Cloud demo at Pulse are running a contest to giveaway an iPad after the Pulse General Session on Tuesday. They would like Pulse attendees to try out the Cloud demo. However, you don't even have to take part in the demo to be eligible. Just bring a business card and drop it in their box near the demo. Here are the deets:
Play a part in the demo "Witness Cloud and Integrated Service Management IN ACTION." Then answer a few simple questions and you could walk away with an iPad!!!
If you are interested in Cloud, you also might add Session #2084 "Integrated Service Management Cloud Simulator Overview" to your agenda. Use the PulseSmartSite to add #2084 to your agenda.
Terms and Conditions
No purchase necessary
Drop your business card off at the Main Tent area if you don't wish to participate in the demo and still be eligible to win
Offer not available to government employees, employees of IBM and its affiliates, and their families, and other ineligible under applicable law.
Offer void where prohibited. IBM reserves the right to withdraw this offer at any time.
Federal, state, and local taxes are the sole responsibility of the recipient.
By the way, like my new digs? I think I'm gonna like it here, so here's a big ole SHOUT OUT to my good friend Tiffany Winman for her work with Alison Olssen on building my shiny new bloggy home :)
Hmm…what could be better than being at IBM Pulse 2011?Being an IBM customer at Pulse, that’s what!
Want to know why it’s smart to be an IBM customer? Well keep
reading and you’ll discover just a few of the ways IBM is saying THANK YOU to
our immensely valued, extraordinary customers at Pulse 2011.
Pulse VIP Speaker lounge:If you are one of the hundreds of speakers at the event make sure to visit the Speaker Lounge dedicated to our VIPs. After all of the walking you will have done, I
bet you would be interested in plopping down in one of our comfy chairs
dedicated for back and foot massages.All
IBM client speakers are entitled to be pampered by our massage chairs in the
Speaker lounge along with other complimentary amenities. While you’re there, indulge
in some refreshments or just kick back and use your laptop. Trust me, it will
be nice to relax and revitalize from the busy Vegas nightlife and morning sessions
so make sure you take advantage of this opportunity.The VIP Speaker Lounge is in the Conference
center, level 3, room 308 and is open from 10am –6pm, Monday – Wednesday.
Client Hospitality Lounge in the Pulse Expo: Two
words: MARTINI BAR! Save your red tickets for another night (hint: red tickets
are redeemable for beer and wine).Sunday night our IBM client references are welcome to hang out in the
Client Hospitality Lounge and sip on a martini or two, so don’t cash in those
precious red tickets and come...uh…”network” in the lounge.
If martinis are not your thing then we have something even cooler
for you on Monday afternoon, come in the lounge and treat yourself to some ice
cream bars and sodas …no excuses people, you will walk off all of the calories
The lounge will also be stocked up with refreshments Tuesday so there will
surely be something to get your taste buds excited.
If you are an IBM customer who
isn’t a reference yet don’t fret, come fill out a quick form in the lounge and
you will be all set to partake in the goodies. Not only will you be eligible for
the martinis and ice cream, you will also get a cash voucher to spend in the
IBM logo store, just for answering a few questions.The Client Hospitality Lounge is open during
ALL Pulse Expo hours, so I hope to see you there!
IBM Client Connections: Ever wonder how other companies
are using IBM offerings to achieve incredible business results?Why not ask one in person? Take advantage of
the IBM Client Connections program by selecting a solution that interests you
and then picking from a list of our lighthouse clients. An IBMer will arrange a
30 minute session for you and that client during the Pulse Conference and you
can brainstorm, get advice and problem solve, or just hangout and network.
Videos/Case Studies/Press:Get your company’s success story out to
the public on IBM’s dollar.Show others
how your company is innovative or smarter using IBM solutions by signing up to
participate in a video filmed at Pulse, a case study or even by talking to
press or analyst.Videos will be
promoted on YouTube, iTunes, IBM sites, Twitter, and many other outlets giving
you free publicity without any effort on your part, and what can be better than
that? Oh yeah, all of that plus a complimentary cash voucher to be used in the
Case Study writer will be on site to interview you in person, saving you the time
and frustration of having to do it after the event. Case studies are yet another excellent way for
you to get your IBM Tivoli success story to the public, as well as another easy
way for you to get more cash for the IBM logo store!
time to meet for an interview?If you
are a speaker at Pulse you have the option of letting us use your recorded
session to create your case study, and you will still get the cash for the logo
store, it has never been so easy.Once
our writer has drafted your case study you will have the chance to review and
approve before it is published.
all of the press and analysts that are attending Pulse there are many
opportunities to speak to someone and if you’re interested we can make sure you
are contacted directly for the opportunity.
Don’t be shy, be proud to be an IBM customer and reap the
benefits of your VIP status!
Want more information on how to participate in any of these
activities? Add a comment below with your question and we’ll hook you up with
You are cordially invited to participate in the IBM Service Management Simulator Workshop (Cloud version) at Pulse on Sunday, February 27th from 12-3pm. The workshop is a hands-on simulation game which focuses on the challenges and business value of implementing Service Management best practices in the context of a realistic and exhilarating scenario. During the workshop, you'll use gaming dynamics to mirror the real-world interaction between IT and the business, from both a strategic and operational perspective. By attending the workshop, you will achieve an accelerated and breakthrough understanding of ITSM and ITIL best practices, a reinforcement of key concepts and information you can take back to your company to assess how ITIL best practices can contribute to your organization, and a better understanding of how the effectiveness of IT processes impacts the business.
Business Partners are invited to join IBM in Las Vegas, Nevada February 27 - March 2, 2011, for Pulse 2011. There are activities throughout the event that are geared to help Business Partners "Be Bold. Be Tivoli." in 2011.
Introducing Dean Kamen, who will deliver the Guest Keynote at Pulse 2011, "The Future Belongs to Inventors"
As an inventor and physicist, Dean Kamen has dedicated his life to developing technologies that help people lead better lives. As an inventor, he holds more than 440 U.S. and foreign patents, many of them for innovative medical devices that have expanded the frontiers of health care worldwide. The array of products and technologies invented and developed by Mr. Kamen and the engineering team at DEKA is extremely broad. Two notable breakthrough medical devices invented and developed by DEKA are the HomeChoice™ portable dialysis machine, marketed by Baxter Healthcare, and the iBOT™ Mobility System, a sophisticated mobility aid developed for Johnson & Johnson. With the Segway™ Human Transporter, Mr. Kamen aspired to improve upon the most basic form of transportation, walking, by allowing people to go farther, move more quickly, and carry more without separating them from their everyday walking environment.
Among Mr. Kamen’s proudest accomplishments is founding FIRST (For Inspiration and Recognition of Science and Technology), an organization dedicated to motivating the next generation to understand, use and enjoy science and technology. In 2009, its flagship program, the FIRST Robotics Competition, will reach more than 42,000 high-school students on close to 1,700 teams in 40 regional competitions, seven district competitions, and one national championship. The FIRST Robotics Competition teams professionals and young people to solve an engineering design problem in an intense and competitive way.
The Pulse Blog welcomes guest blogger, Beverly Lowry to share Sandy Carter's personal invitation to IBM Business Partners to Pulse.
While 2010 is coming to a close, extensive planning is in the works for Pulse 2011 to ensure it is a unparalleled experience for our Business Partners. The Business Partner Summit, Business Partner Cafe, Solution Expo, networking opportunities, and one-on-one meetings will all focus on helping Business Partners refine their strategy to design and deliver outstanding business services to their customers.
The exclusive Business Partner Summit will be held in conjunction with Pulse on Sunday, February 27. 92% of Business Partners surveyed at the 2010 Summit said it was a valuable use of their time. This year's Summit will include executive insights to Tivoli’s strategy and direction, along with many sessions designed to help you maximize performance and solidify how you and IBM can go to market together to drive business results. You will hear from industry, solution, sales, and marketing experts who will provide critical business information to help you identify where you can grow your business in 2011. Then the session-packed Pulse conference will provide the foundation of product and solution knowledge to jump-start that growth!
View this video from Sandy Carter, vice president, IBM Software Business Partners and Midmarket, as she extends a personal invitation to Pulse 2011 and the Business Partner Summit on Sunday, February 27. Then register to join us at Pulse!
It's been said that central Texas only has two seasons: summer and football season. If you’ve spent any time in a Texas summer, you might understand our zeal for the latter. Contrary to some folklore, Texans like a lot of other stuff about autumn. Here are a few more seasonal treats that inspire this Texan to put out the welcome mat for autumn, even as summer huffs the last of it’s dragon breath well into November.
Not catching on fire just stepping outdoors!
Football! (Mack Brown could help make this a little more inspiring.)
Road race season!
Pulse planning season! (I have a fun job!)
Turkey and dressing!
Daylight Savings Time!
Let’s pause for a moment because Daylight Savings Time alone can bring tears of joy to my eyes. Allow me to elaborate.
For starters, the sun comes up earlier. This is huge for runners. It’s harder for coyotes and mountain lions to stalk us after daybreak. An earlier dusk means I am alert enough to not only notice, but also enjoy our famous sunsets. And – best of all: the aliens that live with me my children are tricked into an earlier reboot
Ok, so what does all this have to do with Pulse? Nothing! But while I am celebrating being tricked into feeling like autumn gives me more time, let’s celebrate a real treat of extra time for you:
Pulse 2011 call for speakers has been extended to November 23, 2010. I promise that’s no trick, unless you were planning to submit a paper to the Enterprise Asset Management track. In that case, your extension treat expires on November 16.
Need Help Getting Started?
No problem! Here are a few suggestions to help you get started on the path to joining our agenda as a featured expert.
Hi Carol, go to www.ibm.com/PULSE and click on the link for "Submit
a Presentation." Browse through the more recent blog entries and
you can find one for How to prepare using the online paper
submission tool. Thanks and see you at Pulse!
"You are never going to get past the complexity and risk you deal with on a daily basis, unless you are driving and enabling change. Someone needs to be the thought leader…that someone is you!"
- Al Zollar, Tivoli General Manager, Pulse 2010
One of the reasons we hope you'll join us at Pulse 2011 is that we need you to share your expertise with the rest of our attendees in how you transformed business to deliver increased value to your clients with integrated service management strategies and technologies. The Pulse agenda will consist of five streams and thirteen tracks that will make up the most robust and complete Integrated Service Management curriculum tailored specifically for:
IT Director/Managers , Service Architects, Systems Administrators, Storage Managers, Data Center Managers, Business Transformation Managers, Plant/Facility Managers, Maintenance Supervisors, Production Personnel, Supply Chain Managers, Infrastructure Managers, Operations Managers, Network Managers, Infrastructure Managers, Network Operations Center (NOC) Managers, Operational Support Systems Personnel, Chief Information Security Officers, Director / Manager of Security Operations, Security Analysts, Security Administrators, C-Level Executive Controller, Strategy & Technology Executives, Solution Executives, VPs of Infrastructure, and IT Architecture Directors Development Directors.
After completing your speaker profile, click "Fill out a session proposal." AGAIN, you do NOT need to be ready to submit a proposal to browse the contents of the submission tool, which includes the description and listing of the streams and a list of the tracks.
When you click "Fill out a session proposal" you can view the descriptions of the streams.
Like I mentioned before, this curriculum is quite robust or I would list it out in this blog entry. It will, however, be listed on the Pulse website at ibm.com/pulse soon.
In the mean time, click "Create a session for . . . " for descriptions of the stream's tracks and sub-tracks. When you are ready, fill out the Call for Speakers questionnaire and submit your proposal within the stream section with which the content of your proposal aligns most closely. But don't delay! The Call for Speakers closes on November 9, 2010.
If you have any questions, see your IBM representative, or post your question here and we'll provide the assistance you need.
How much do you think the man who discovered Michigan J. Frog would have made if only he would sing for anyone else? Millions? Billions?
Perhaps we'll never know, but here is something we do know: there is an estimated $230 TRILLION dollars of capital assets deployed around the world that businesses depend on for real results. These devices are instrumented, interconnected and unlike Michigan J. Frog, talking to everyone all the time. But we’re not listening.
Why? Because most of them were designed with different technologies and speak different languages, and mostly we hear a bunch of noise. *croooooooaak*
To enable the interconnected infrastructures to communicate with each other so we can make sense out of what they are saying, we need to harness the power of software that can connect any type of device to any network.
When we do, then we can deliver the intelligence we expect from a smarter planet.
Check out the following video for an automobile industry scenario.
In a couple of weeks, on 9/22, we will open Pulse 2011 Call for Speakers. Many of you have already been thinking about this for a while. We hope you consider sharing your expertise in connecting the system of systems with software that is smart AND secure by design. Here's how you can prepare and submit your papers after 9/22.
Hey guys, this was meant for the Integrated Service Management
blog, but if you are considering presenting at Pulse, this would be
an excellent topic that is getting a lot of attention lately. And
for good reason: there has been a 36 % rise in vulnerability
disclosures for the first half of 2010.
When I saw Tom Cross give a talk at Innovate 2010 in June, I was first struck with the nonchalance with which he spoke of the black market business of Internet data. I could not have been more intrigued if I were watching a movie adapted from a John Grisham novel. He seemed to have some emotional distance from what creeps most of us out about our mail. And I’m not even talking about email. I mean the good old-fashioned USPS mail. I KNOW I am not the only one who has worn out a few paper shredders thanks to Citibank, Chase, and the like.
The second thing that hijacked my thought train for more than a few moments was how network vulnerabilities are created for the explicit purpose of learning cyber criminal behavior. Like signing up for as much spam as you can. Sure it makes sense to me now. But I am still vaguely uncomfortable talking publicly about threat and attacks. It seems akin to Batman and the Joker building websites to promote their plans to outsmart each the other. What was I not getting? By now I was considering slipping quietly out of the room to silence the voice in my head saying I had been foolish, very, very foolish in my confidence as a clever and vigilant consumer of Internet Things.
Realizing that I had some mental catching up to do, I stayed for the lasting impression that could keep me awake at night: just how easy it is to steal digital data. As I struggled with the impartial irony of how enormous yet simple a cat and mouse game Web App security is, visions of Tom and Jerry danced in my boggled brain.
Enlighten Us: How Are Your Bright Ideas Helping to Build a Smarter Planet?
Pulse will return to the MGM Grand in Las Vegas February 27 through March 2, 2011 to bring over 6000 attendees the best practices, solutions and expertise needed to help organizations design, deliver and manage new, innovative business services - smarter services that drive unique client value and competitive advantage.
Over 300 client presentations will demonstrate how Integrated Service Management helped organizations gain an end-to-end view of business services across boundaries to effectively manage risk and compliance, change the economics of delivering service and achieve common business objectives. We invite you to submit your proposal to present at Pulse 2011!
CLIENT SPEAKER BENEFITS
Pulse 2011 client speakers will receive complimentary registration to the conference, and the first 50 to submit a proposal will receive a FREE hotel accommodations upgrade* to a Celebrity Spa Suite at the MGM Grand if the proposal is accepted!
*The speaker pays for the basic room and will be awarded the upgrade if they submit one of the first 50 papers to be accepted.
Client Speaker Benefits include:
One full conference pass ($1995 value)
Use of our exclusive Client Speaker VIP Lounge
Networking opportunities with over 6000 industry experts, press, and analysts
Eligibility for the Maximo Best Practices Award (EAM papers only).
HOW TO SUBMIT A PROPOSAL
Proposals will include a 100-word abstract that outlines a unique organizational experience based on, but not limited to, one of the following scenarios:
Service architectures tailored by industry that address unique service delivery challenges including security, storage and compliance requirements.
Service life-cycle management that bridge workflow across line of business, enterprise architecture, software development and testing, IT operations (data center, security, storage, and network operations), and business operations (production and facilities) to ensure successful “go-live” and continual improvement of applications and services.
Service dashboards that enable audiences from executives and business operations to IT managers to see the service and gain insight into service health, integrity (security and storage), and business activity.
Unified management of service requests and problems spanning business and IT that enable work orders to be automatically routed to the right support staff.
Asset management that supports both enterprise and IT assets across all asset classes with a single process model and a single data model.
Automated management of heterogeneous physical virtualized and cloud environments across distributed systems, mainframes and storage that ensure security, increase speed and save costs.
Security and storage management that ensure effective access, identity and threat management, and scalable management of growing data volumes generated by smart assets and technology.
Your abstract should include:
Initial pain points or problems
Statistics about your deployment layout and company
The IBM solution/products applied by your organization
How the IBM solution/products help address the pain points
Lessons learned from the experience
PULSE 2011 CALL FOR PAPERS OPENS SEPTEMBER 22, 2010 www.ibm.com/PULSE
Full days of an agenda exploring Integrated Service Management solutions for every industry across business and IT that address the full service lifecycle, both within and beyond the datacenter. Discover how to transform traditional IT, physical, and emerging smart assets into unique business value.
A few days ago, I asked for some feedback on PCTY in India this week. I came across the following bits from PCTY in India that caught my attention and I thought, "Why not share them with my little monsters blog readers?" (Sorry - too much Lady Gaga on the running trial this week.)
These are all re-Tweets from the Tivoli team in India reporting live this week. If you want to read more about the action from PCTY India, visit http://www.tivoliindia.com and http://ow.ly/29l9X for the entire event wrap up.
Latest Analyst Insights
Industrial Expertise and Technology presented at PCTY in India
Guest speaker, Chetan Bhagat
. I would love to comment on what I think about all this stuff, but I would really like to hear what others think, especially about Mr. Bhagat's idea on studying Humanties, most of the future growth in IT coming out of emerging markets, and business priorities returning to pre-recession status. Comment here or out in the Twitter space with the hashtag #ibmpulse or #tivoliindia.
If you ever read this blog before, you already know that many of the guest celebrity speakers that have joined the Pulse or PCTY agenda have written at least one book. While the subject matter of the books by our guest speakers are mainly biographical with commentary on business, culture, and politics, none of our past speakers have been primarily fiction writers. This makes a lot of sense because we don’t do fiction at Pulse. On the contrary, we make great effort to demonstrate the reality of how Integrated Service Management is helping to build a smarter planet today.
Our colleagues in India are getting innovative with the recipe this week at PCTY in Delhi and Mumbai and are hosting guest speaker Chetan Bhagat, the best selling English language novelist in India’s history.
As a big fan of the first amendment to the US Constitution and the innate desire for humans to communicate thoughts, given the choice between resting idle or reading what is handed to me, I’ll read anything from a toddler’s board book to an electronics catalogue. However, like a moth to the flame, the fiction junkie in me is drawn to made-up stories of all genres. Naturally I am intrigued by the choice in celebrity guest speaker at PCTY India.
If you are lucky enough to attend PCTY in Delhi or Mumbai this week, give us your feedback on anything from the latest analyst insights, industrial expertise, technology and service offerings presented by the Tivoli team in India, and of course guest speaker, Chetan Bhagat, who plans to deliver a satirical speech about, “Riding out the Tough Times.”
I haven’t yet read anything by Mr. Bhagat, but I do know that I care not to ride out any tough time without the accompaniment of satire.
Jean-Pierre Garbani , Vice President, Principal Analyst, Forrester will start the event presenting Smart Infrastructure Require IT Management 2.0
The transformation of IT into a service provider and on to a business partner is happening! Within this transformation, technology is only one element of the equation. To be successful IT needs to re-evaluate how they are organized, how they provide quality of services and how they manage these services all in coordination with each other. The drive to industrialize IT is demanding a new paradigm of IT Management.
Keynote speaker for the event will be Steven Sorce, Vice President Tivoli Sales, Northeast Europe.
Follow the event on Twitter by using #ibmevent_se in your tweet.
Welcome to join us at the event!
Marketing & Communication, IBM Sweden
3 Gründe warum Sie diesen Termin nicht verpassen dürfen
Der beste Grund: Der international erfahrene und bekannte General Manager von IBM Tivoli Software, Al Zollar, präsentiert in seinem Eröffnungsvortrag die nächsten Schritte in ein integriertes Service Management für erfolgreiche Unternehmen. Erfahren Sie mehr, über die Art und Weise, wie Ressourcen und Prozesse eingebunden werden, um neue innovative Geschäftsservices zu schaffen – für eine digitalisierte, vernetzte und intelligente Welt.
Der zweite Grund: Namhafte Unternehmen berichten in vielen Kundenvorträgen über ihre Erfahrungen mit IBM Service Management Lösungen und geben Ihnen wertvolle Einblicke in die Praxis. Eine spezielle Vortragsreihe mit technischem Schwerpunkt erwartet Sie am Nachmittag der Konferenz – zum ersten Mal.
Der dritte Grund: Internationale Produktverantwortliche sowie Top-Sprecher zeigen Ihnen anschaulich, wie IBM Service Management in jeder Branche dazu beitragen kann, intelligentere Services in allen Geschäftsbereichen bereitzustellen.
Nutzen Sie außerdem die einmalige Chance, mit den internationalen Sprechern und IBM Experten zu diskutieren und sich mit Ihren Kollegen aus anderen Unternehmen über die neuesten Themen, Trends und Entwicklungen auszutauschen.
3 reasons not to miss the event:
The top reason: In his opening speech Al Zollar, the internationally renowned and experienced General Manager of IBM Tivoli Software, will be presenting the next steps towards Integrated Service Management for successful enterprises. Find out more about how you can integrate resources and processes to create new innovative business services – for a digitized, interconnected and smarter world.
The second reason: In many client presentations, well-known businesses will be sharing their experience with IBM Service Management solutions and providing valuable insight into applications in practice. For the first time ever, you can look forward to a special series of presentations with a technical focus on the afternoon of the conference.
The third reason: In addition, you can seize this unique opportunity to talk to the international speakers and IBM experts and discuss the latest topics, trends and developments with your colleagues in other business enterprises.
Integrated Service Management is helping businesses prepare for changes that are impacting the organization. Smart SOA makes business processes easy to change, but those changes put demands on the infrastructure. Because a Dynamic Infrastructure is adaptive, it can support those business processes. Integrated Service Management anticipates how business processes shift their pressures on the infrastructure, enabling the infrastructure to adapt quickly, and making the changing world a smarter world. And that is why Integrated Service Management willbe in attendance at Impact 2010, May 2 - 7, 2010 in Las Vegas, NV.
One of the Integrated Service Management highlights includes a Day 3 keynote from IBM Fellow, David Lindquist, Cloud Computing Models Including Components from Shared Middleware & ISM.
What is Integrated Service Management?
Don't forget, you can request 1:1 meetings with IBM executives and technical experts.
Other Impact/Tivoli?Integrated Service Management Highlights:
5,300 registrants, including 120 AR/PR leaders
6 breakouts to feature Tivoli products
3 Tivoli/ISM Solution Center Pedestals
2 z Pedestals
1 Inner Circle Program session
E2E Management of SOA Environments Tivoli in the Product Technology Center
Sessions with Integrated Serivce Management at Impact 2010
Common WebSphere Datapower Architectural Patterns and ESB/Security Gateway Choices Speaker Bill Hines , IBM Mon, 3/May
A Journey from Legacy Mainframe to a SOA Distributed System–Year I & II Speaker : Nei Mueller OAG Texas Nei Mueller, OAG Texas, IT Architect Tue, 4/May
How KLM/AirFrance reduced operational costs by automating application deployments Ronald Bosch, KLM; Coert Baart, XebiaLabs Tue, 4/May
Enterprise SOA Governance & SLA management at Kaiser Permanente Speaker Manish Vipani Kaiser Permanente and I. Heritage IBM Tue, 4/May
Investigating CICS Performance Issues using CICS PA for z/OS Speaker : Emyr James IBM Tue, 4/May
CICS Web Services Workload Management and Availability Speaker : Arndt eade IBM Tue, 4/May
Inner Circle Tivoli Application Management for WebSphere Future Directions (ICV-1050A ) Speaker: Adrian Mitu, IBM, Program Director, Tivoli Product Management Thu, 6/May
Securing CICS Web Services Speaker : Will Yates IBM Thu, 6/May
ISM Solution Center Pedestals @ Impact Integrated Service Management provides visibility, control & automation across business infrastructure to deliver innovative capabilities to clients
Industries: Helps clients deliver innovative services to customers through integrated management of the technology infrastructure.
Design & Delivery: Helps clients with product and service innovation by integrating the processes of design, delivery and management of software engineered into devices and services.
Data Centers: Helps clients improve efficiency of IT operations while improving effectiveness of the business services delivered and managed by IT.
Pedestals B4 - Integrated Service Management - Security B5 - A hands-on Service Management Experience B6 - Optimized performance for better business results Z10 - Tivoli Service Management for the Enterprise Z9 - Security Management for System z
But, you just went to Pulse, how can you convince your boss that you will get awesome ROI out of your trip to Impact too?
At Pulse 2010, we announced Integrated Service Management, and a new Smarter Planet Theme: Product and Service Innovation, which provides organizations with an integrated means to design, deliver and manage business and IT services. In June, we're continuing the drum beat with Innovate 2010, a revamped and upgraded software and services conference, featuring hundreds of hands-on technical workshops and skill-building sessions. Innovate 2010 will feature an entire track – 16 sessions - devoted to Integrated Service Management.
Come to Innovate 2010 to see Integrated Service Management solutions that:
define an effective service strategy to gain unique competitive advantage
develop tools and processes across architecture, development, and operations for faster time to market
assure the health and performance of composite applications with faster problem identification and resolution
leverage new delivery options like virtualization, cloud computing and many more.
improve visibility into business activity and health indicators for smarter products and services to ensure continual service improvement
Sessions in the Integrated Service Management track include:
End to End Application Quality & Performance Management - Joseph P. Toomey, IBM; Bryan Chagoly, IBM
Closing the Gap between Development and Operations by Integrating Process, Tooling, and Data - Balachandar (Bala) Rajaraman, IBM; John Wiegand, IBM
Faster Releases by Development and Operations using Rational Asset Manager and Tivoli CCMDB - Derek D. Baron, IBM; Rich Johnston, IBM
How to Recover from and Avoid an Application "Heart Attack" (ROI models for Service delivery optimization and market survival) - Casey Plunkett, IBM; Michael T. Lundblad, IBM
Bridging the Deployment Gap - Deployment Planning and Automation - Daniel Berg, IBM; Hari Madduri, IBM; Leigh A. Williamson, IBM
Leveraging IT Cloud Environments to Bridge the Development/Operations Gap - Balachandar (Bala) Rajaraman, IBM; Leigh A. Williamson, IBM
Enhancing the Application Lifecycle With IBM Tivoli Composite Application Manager - Todd A. Kindsfather, IBM
Effective Management and Realization of IT Architectures - Daniel Berg, IBM; Michael Elder, IBM; Jonathan Stinton, IBM
Smart Testing Service with integration between IBM Rational Build Forage and IBM Tivoli Provisioning Manager - Yan Zhang, IBM; Man Sun, IBM; Allen Chia, IBM
Closing the Loop: From Support Request to ALMRequest and Back with Client Lifecycle Management on IBM Rational ClearQuest - Bertrand Durou, IBM; Christian Glockner, IBM
Transitioning to an IT Service Management (ITSM) Model - Colin ONeill, IconATG & OCSolutions
Using Rational and Tivoli Tools in IBM Systems and Technology Group Systems Test - David Mehaffy, IBM
Getting started with service strategy
Trends and developments in industry standards
Mind the Gap: converging software delivery and operations with process, training and tools - Carol Pollard, IBM; Dhiraj Gupta, Progressive Insurance; Michael T. Lundblad, IBM
Managing Smarter Services with Integrated Business Activity & Service Health Monitoring - Robert Sawyer, IBM; James Moore, IBM
Vice-President Al Gore discussed how business leaders can step up to the challenge of helping to make the world a better place with energy efficiency and climate change. Gore's humor was a big hit with the audience.
Follow daily updates, roving reporting videos, on-site photos, and news announcements on the Pulse Web site.
Pulse kicked off the IBM Tivoli Business Partner Summit Sunday with almost 1000 Business Partners. IBM executives Al Zollar, Doug Brown, Sandy Carter, Joao Perez, Faye Chandler, Laura Sanders, and Bill Kribbs shared made special appearances and discussed IBM's new approach to Integrated Service Management. . Special sessions on the latest hot topics included social media, speed partnering, and a "Cool Cloud Cash Workshop" hosted by Sandy Carter with "Cloud Computing for Dummies" author Judith Hurwitz.
IBM Tivoli 2010 Business Partner awards were also announced as follows:
Pirean wins IBM Tivoli 2010 Business Partner Service Management Solution Award for outstanding business partner solution delivering the visibility, control and automation required to industrialize business and IT operations. Founded in 2002, Pirean is a leading systems integrator and consultancy delivering real-time business and service assurance through solutions for infrastructure and application management. Pirean worked with a major UK Government Agency to address significant Service Management challenges. The customer had no accurate view of the IT estate, limited KPI reporting and time consuming SLA management. Through a detailed process of discovery of the existing environment, Pirean was able to review and document process in line with ITIL best practice (ISO20000) – and by leveraging the integrated IBM portfolio, design a solution from a technology perspective to ensure that process was followed. The solution includes customer specific customizations to each Screen within Tivoli Service Request Manager and CCMDB, as well as implementing workflows that guide the user through the defined service management process. The solution delivered has already demonstrated the ability to introduce increased structure and control through workflows, and dramatically improved configuration management through the discovery tools and provides a level of compliance management previously not available.
Softential, Inc. wins IBM Tivoli 2010 Business Partner Innovation Award for leading the charge to manage the world’s infrastructure with IBM Tivoli capabilities and solutions in innovative, intelligent, and exciting ways. Founded in 2000, Softential provides Service Management solutions for businesses that need to monitor and manage their services, IT infrastructure and workflow. Softential's product OpsAssure is a new enhanced integration and visualization of relevant CMDB data (asset and GIS information) and Google Maps; and dynamic weather information (from N.O.A.A); essentially forging new capabilities as called for in IBM’s Smart Planet initiative. OpsAssure provides integrations with IBM Tivoli Business Automation products (Netcool OMNIbus, Netcool Webtop and Netcool Impact). Working with client Cox Communications, Softential used their OpsAssure solution to help Cox better obtain fault and event information to Cox across service areas in the context of real-time weather data (obtained periodically from NOAA) and its affect on Cox’s service availability and QOS. Cox benefits from having this unprecedented visibility into its service areas both in normal operating conditions as well as when faced with adverse weather. As a result, Cox is able to reduce outage durations and ensure customer satisfaction. FINALISTS: generationE, the Createch Group
eSolutions wins the Smarter Planet Award for its dedicated work with clients to manage instrumented, interconnected and intelligent infrastructures with better visibility control and automation.
Alcatel Lucent wins the Network Equipment Provider Award for its contribution to Tivoli’s success in 2009.
StorServer wins the Application Specific License Award for its contribution to Tivoli’s success in 2009. Winner:
Pulse 2010 Best of Show Award for showcasing a solution at the Pulse conference that solves problems in today’s IT market by using creative methods, drives new markets, and fosters new innovation and cutting edge solutions. TBD until Monday
The CIO Summit, International Forum Reception, Maximo User Groups sessions, and the opening of the Pulse Solution Expo were also part of today's big events. The first day of general sessions starts tomorrow.
Melissa, welcome back, and happy new year! Thanks for the color
commentary on what folks can expect around System z at Pulse. I'm
especially looking forward to Barb's presentation on the value of
So. We picked a guest speaker for Pulse, one of IBM’s flagship conferences. And this time it’s not a sports hero. This time we picked someone more renowned for his serious passion to save the world. For real. Our dude is busting his rump to save us from the fire and brimstone we’ll be swimming in when all the glaciers melt. And since we here at IBM have been talking the talk of building a smarter planet, I’m thinking our choice makes a lot of sense. Because the world wouldn’t be so smart if we all got dead. There’d be all these data centers floating about aimlessly. Just saying.
Ladies and Gentleman of the blogosphere, please put your fingertips on your keyboard and prepare to tell the rest of the interwebs that we are honored to host:
United States Army Veteran,
Best Selling Author,
Grammy Award Winner,
Academy Award Winner,
and 45th Vice President of the United States,
Al Gore, Cooler Planet Crusader in Chief.
But if says he’s building an arc, I’m still not buying stock in the big box home improvement center that’s breeding grackles in its 40 acre parking lot. They’re chasing away all the song birds. I’m just saying.