This year at Pulse, we will be running another Cloud Service Management Simulator Workshop. If you are interested in attending, please send an email to firstname.lastname@example.org.
What is it?
-The IBM Cloud Service Management Simulator Workshop is a hands-on, interactive simulation game which focuses on the challenges and business value of implementing service management best practices in the context of a realistic scenario.
-During the workshop, you'll use gaming and role-playing dynamics to mirror the real-world interaction between IT and the business, from both a strategic and operational perspective.
-Over the course of the session, you will experience a transformation from chaos to order, and learn how the right balance of speed, accuracy, and prioritization in problem solving can translate into a superior business outcome.
What's in it for you?
-Accelerated and breakthrough understanding of ITSM and ITIL best practices, which you can take back to your company to assess how these can contribute to your organization.
-Better understanding of how the effectiveness of IT processes impacts the business.
-A fun interactive experience!
When is it?
-Sunday, March 4th, from 2:00pm to 5:00pm,
-MGM Grand Hotel, Las Vegas - Room 306 (Level 3 of the hotel conference center)
-We deliberately chose this day and time, as it does NOT conflict with any other sessions.
Click here for more information on the workshop, ...and check out this video from the Pulse 2011 workshop
If you are interested in attending, please send an email to email@example.com.