Pulse conference community blog
Jennifer Dennis 110000CSRM JBDENNIS@US.IBM.COM Tags:  service-management busines tivoli pulse partners ibm 1,462 Visits
Business Partners are invited to join IBM in Las Vegas, Nevada February 27 - March 2, 2011, for
Read the rest of the blog posted here: https://www-950.ibm.com/blogs/59c1123b-0353-458e-a719-b002d84108d5/?lang=en_us
Tiffany Winman 12000065XB email@example.com Tags:  goa india pulse smarter-planet dynamic-infrastructure china pcty pulse09 service-management 1,637 Visits
Congratulations to all on successful Pulse events in Shen Zhen, Fu Zhou, and Goa!
Pulse in China
Shen Zhen, April 21, 2009: 142 attendees
Fu Zhou, April 23, 2009: 109 attendees
India - Goa
Goa, April 24-26, 2009: 134 attendees
I hear the "Talk to me about smarter xx solutions" button, "Match your Pulse" networking game, and "Pulse Wall" were big hits!
I'd like to see some pictures of those. If anyone has any, let us know or simply upload them to our Pulse Flickr group.
Tiffany Winman 12000065XB firstname.lastname@example.org Tags:  itil risk tivoli it access cloud dynamic-infrastructure japan automation service-management storage asset-management pulse09 security management information-infrastructur... monitoring green software compliance governance app 2,669 Visits
Thanks to the Pulse Japan team and attendees for making Pulse Japan on April 15 at the Grand Prince Hotel Akasaka such a wonderful success! Over 1200 IT Managers, System Administrators, CIOs, LOBs, Facilities Managers, and IBM Business Partners, and IBM employees attended the event to participate in the following activities:
Keynote: Outclass Your Business with "Dynamic Infrastructure"
by Kazuo Iwano, COO, Future Value Creation Team, IBM Japan, Ltd.
Keynote: Service Management for Surviving Against Severe Business Environment - Approach for "Cost Reduction" and "Enhancement of Competitiveness"
by Yoshihisa Hino, Director, Tivoli Software Japan Sales Leader, IBM Japan, Ltd.
Guest Speaker: Challenging Spirit and Leadership
by Mr. Yuhichiro Miura, Adventure Skier
4 Breakout Sessions
"Strategic IT Investment for "Competitiveness Improvement" Track,
"Infrastructure Construction for Effective Cost Reduction" Track,
Exhibitions and Demos: "Service Management Solution Cafe"
IBM and 19 IBM Business Partners provided 33 booths in the areas of:
- Service Management Area
The pictures below provide a snapshot of the experience, education, and excitement.
Tiffany Winman 12000065XB email@example.com Tags:  service-management logsdon pulse ibmpulse alcatel-lucent tivoli keynote magic johnson energy phelps oconnor green pulse09 2 Comments 5,095 Visits
I was seriously bummed this morning when Al Zollar announced that Michael Phelps would not be speaking at the Pulse conference. Al explained that another exciting keynote speaker was on the agenda for later, but wouldn’t tell us who it was. The Twitter crowd immediately started speculating who it would be--Chris Rock?
And a series of Pulse speakers proceeded to joke about the possibility of Al speaking in a Speedo as a Phelps replacement. With the anticipation building, it was hard to focus when Jim Logsdon, from Alcatel-Lucent (Diamond sponsor of Pulse), spoke about his long-term partnership with IBM.
Chris O’Connor’s discussion on why being Green is important was fascinating. He highlighted four key reasons to focus on energy and efficiency: money, risk, compliance, responsibility. He basically argued that we need to reduce wasting energy in the data center and use the cost savings to invest in better tools to save money, comply with regulations, avoid severe punishment, and act responsibly as world citizens. He definitely caught our attention—and it wasn’t just due to the totally cool green tie he was wearing. Chris used some simple math to show that we could save $750/year just on better managing two servers and $750K/year if we were dealing with a 1000 servers. The Twitter crowd really enjoyed his presentation.
Finally, the moment had arrived. We were all awaiting with excitement to hear who the new Pulse keynote speaker was for that morning. The crowd showed their excitement when Al announced it was Magic Johnson!
Magic Johnson came off as a darling to the crowd. He was very intelligent and personable—walking amongst the Pulse attendees, asking them to stand up, giving them long hugs, speaking and engaging with them directly, and encouraging personal photo opportunities. And his talk was both humorous and informative. Demonstrating a strong business acumen and industriousness, he spoke of his foundation and the unique perspective he brought to incorporating ethnic and urban consumer tastes to coffee shops, movie theatres, fitness centers, and real estate projects. He also encouraged the audience to stay positive and embrace a winning spirit in the face of current economic challenges. He was met with a standing ovation! Once again, the Twitter crowd went wild!
Thanks to IBM and to Magic Johnson! What a great treat and surprise!
Tiffany Winman 12000065XB firstname.lastname@example.org Tags:  service-management pulse08 tivoli hootie foundation band conference pulse blowfish 2,211 Visits
Yes, I blatantly admit it! I am one of those annoying people you hate who plays the same CD over and over and over and over again all day until you scream, "Will you please change that thing???" And I respond with, "Why?" So, what have I been listening to all day? Yup, Hootie! As I was uploading live videos from their performance at the Pulse conference, I discovered Hootie & the Blowfish has their Live in Charleston concert automatically playing on their official Web site.
I've always been a Hootie fan. My favorite songs were "Hold my hand," "Let her cry," and "Time." However, after Pulse, now I have some new favorites: "I hope I don't fall in love with you," "Desert Mountain Showdown, " and "Hey Sister Pretty." And, of course, their Pulse encore, "Keep your Hands to yourself," was pretty rocking.
I didn't realize, until Al Zollar's introduction of the band at Pulse, that they have a Foundation that benefits children of South Carolina through education and supporting school music programs nationwide. How cool is that?
So I told you mine, what's your favorite Hootie song? Do you have a Hootie story at Pulse to tell? Share it with the online Pulse community. If you're not already a community member, make sure to follow these instructions for contributing content to the ibm.com community environment.
My special thanks to the anonymous gentleman who took some of the Hootie pictures below because I was too small to get above the crowd. :)
Finding and sharing Pulse presentations
On a practical note, for those who've been asking me lately, if you're looking for Pulse presentations after the conference, see my blog on instructions for finding and sharing presentations.
Tiffany Winman 12000065XB email@example.com Tags:  tivoli pulse09 mgm signature pulse grand hotels service-management 1,518 Visits
I arrived in Vegas for the Pulse conference on Friday. I was able to register for the MGM at the airport right next to baggage claim and catch a round-trip shuttle for only $15. This saved me any lines when I actually arrived at the hotel. Sweet!
However, while following the tweets around Pulse, I noticed a pretty big difference in responses to hotel rooms depending on whether one was staying at MGM Grand or Signature.
Pulse attendess praise the MGM Signature hotel rooms because they provide guest areas, kitchenettes, coffee makers, adjustable flat-screen TVs, DVD players, hot tubs, free wi-fi and water, and two fitness centers. Personally, I enjoy the fresh peach roses surrounding key walkways. :) Some of these amenities come at an extra cost to Signature guests--a $20/day resort fee.
While folks staying at the MGM Grand commonly report that the hotel rooms are adequate (even without the extra Signature features), but are missing coffee pots! Coffee in hotel rooms should be standard practice. One saving grace is that there are numerous Starbucks throughout MGM Grand.
So far I only have 2 personal complaints with my stay at the MGM Grand: The smoke in the casinos really hurts my eyes and throat, and my youthful gang of neighbors across the hall kept me up until 6 am with their loud, crazy antics! I just don’t like the competition. ;) Thank goodness they are checking out tomorrow.
Tiffany Winman 12000065XB firstname.lastname@example.org Tags:  youtube flickr linkedin conference vegas service-management pulse pulse09 tivoli ibmpulse twitter 2 Comments 3,873 Visits
Attending the Pulse 2009 conference in Vegas was one of the highlights of my year. How could I ever top all the great people, topics, demos, products, solutions, services, innovations, fun, and excitement at Pulse? Honestly, I don't think it's possible. You just had to be there! However, if you'd like to get a taste of the experience or extend your own Pulse experience, I recommend some of the links below:
Pulse Comes to You: Attend a Pulse event in your own city!
Weekly online IBM Service Management Jams: Continue learning about the great topics you heard about at Pulse 2009.
Tivoli certification and education discounts: Take advantage of special discounts for Pulse 2009 attendees.
Tivoli Group on LinkedIn: Manage your contacts, find or share news and job opportunities, get help from other experts, and much more.
Pulse blog: Stay up-to-date with conference news and announcements and online Q & A.
Pulse community and discussion forums: Manage your Pulse contacts, start your own discussion topics, and provide feedback on the conference and sessions.
Pulse on Twitter: Learn and share real-time buzz, insights, comments and questions around Pulse-related topics.
-Use #ibmpulse in Twitter search to see tweets of others.
Tiffany Winman 12000065XB email@example.com Tags:  presentations pulse09 service-management tivoli pulse vegas ibmpulse 1,530 Visits
"How do I find IBM Pulse 2009 presentations?"
You need to use the Pulse agenda builder tool to retrieve Pulse 2009 presentations from here:
Tiffany Winman 12000065XB firstname.lastname@example.org Tags:  smarter-computing ibmpulse smarterplanet ibmsoftware service-management ibm pulse2012 pulse2011 software 2,715 Visits
Thanks to all the IBM Pulse conference attendees and staff for making Pulse 2011 another great year!
Save the date for the Pulse 2012 conference next year: March 4-7, 2012 at the MGM Grand in Las Vegas, Nevada.
Below are some links to help you find Pulse content and share in ongoing conversations beyond the conference:
Below is a photo slideshow that Pulse attendees added to the Pulse Group on Flickr. Please share yours as well and add the pulse2011 tag.
Tiffany Winman 12000065XB email@example.com Tags:  service-management tivoli pulse ibmsoftware software pulse2010 createch partners generatione awards business-partners rational ibmpulse pirean ibm alcatel-lucent storserver 3,572 Visits
Pulse kicked off the IBM Tivoli Business Partner Summit Sunday with almost 1000 Business Partners. IBM executives Al Zollar, Doug Brown, Sandy Carter, Joao Perez, Faye Chandler, Laura Sanders, and Bill Kribbs shared made special appearances and discussed IBM's new approach to Integrated Service Management.
Special sessions on the latest hot topics included social media, speed partnering, and a "Cool Cloud Cash Workshop" hosted by Sandy Carter with "Cloud Computing for Dummies" author Judith Hurwitz.
IBM Tivoli 2010 Business Partner awards were also announced as follows:
Pirean wins IBM Tivoli 2010 Business Partner Service Management Solution Award for outstanding business partner solution delivering the visibility, control and automation required to industrialize business and IT operations.
Founded in 2002, Pirean is a leading systems integrator and consultancy delivering real-time business and service assurance through solutions for infrastructure and application management. Pirean worked with a major UK Government Agency to address significant Service Management challenges. The customer had no accurate view of the IT estate, limited KPI reporting and time consuming SLA management. Through a detailed process of discovery of the existing environment, Pirean was able to review and document process in line with ITIL best practice (ISO20000) – and by leveraging the integrated IBM portfolio, design a solution from a technology perspective to ensure that process was followed. The solution includes customer specific customizations to each Screen within Tivoli Service Request Manager and CCMDB, as well as implementing workflows that guide the user through the defined service management process. The solution delivered has already demonstrated the ability to introduce increased structure and control through workflows, and dramatically improved configuration management through the discovery tools and provides a level of compliance management previously not available.
Finalists included: B4Restore, ReachView Technologies
Softential, Inc. wins IBM Tivoli 2010 Business Partner Innovation Award for leading the charge to manage the world’s infrastructure with IBM Tivoli capabilities and solutions in innovative, intelligent, and exciting ways.
Founded in 2000, Softential provides Service Management solutions for businesses that need to monitor and manage their services, IT infrastructure and workflow. Softential's product OpsAssure is a new enhanced integration and visualization of relevant CMDB data (asset and GIS information) and Google Maps; and dynamic weather information (from N.O.A.A); essentially forging new capabilities as called for in IBM’s Smart Planet initiative. OpsAssure provides integrations with IBM Tivoli Business Automation products (Netcool OMNIbus, Netcool Webtop and Netcool Impact). Working with client Cox Communications, Softential used their OpsAssure solution to help Cox better obtain fault and event information to Cox across service areas in the context of real-time weather data (obtained periodically from NOAA) and its affect on Cox’s service availability and QOS. Cox benefits from having this unprecedented visibility into its service areas both in normal operating conditions as well as when faced with adverse weather. As a result, Cox is able to reduce outage durations and ensure customer satisfaction.
FINALISTS: generationE, the Createch Group
eSolutions wins the Smarter Planet Award for its dedicated work with clients to manage instrumented, interconnected and intelligent infrastructures with better visibility control and automation.
Alcatel Lucent wins the Network Equipment Provider Award for its contribution to Tivoli’s success in 2009.
StorServer wins the Application Specific License Award for its contribution to Tivoli’s success in 2009.
Pulse 2010 Best of Show Award for showcasing a solution at the Pulse conference that solves problems in today’s IT market by using creative methods, drives new markets, and fosters new innovation and cutting edge solutions.
TBD until Monday
The CIO Summit, International Forum Reception, Maximo User Groups sessions, and the opening of the Pulse Solution Expo were also part of today's big events. The first day of general sessions starts tomorrow.
Jennifer Dennis 110000CSRM JBDENNIS@US.IBM.COM Tags:  #ibmimpact ibm ibmimpact tivoli enterprise asset-management integrated-service-manage... storage pulse2010 green impact security service-management 3,145 Visits
Integrated Service Management is helping businesses prepare for changes that are impacting the organization. Smart SOA makes business processes easy to change, but those changes put demands on the infrastructure. Because a Dynamic Infrastructure is adaptive, it can support those business processes. Integrated Service Management anticipates how business processes shift their pressures on the infrastructure, enabling the infrastructure to adapt quickly, and making the changing world a smarter world. And that is why Integrated Service Management willbe in attendance at Impact 2010, May 2 - 7, 2010 in Las Vegas, NV.
One of the Integrated Service Management highlights includes a Day 3 keynote from IBM Fellow, David Lindquist, Cloud Computing Models Including Components from Shared Middleware & ISM.
What is Integrated Service Management?
Don't forget, you can request 1:1 meetings with IBM executives and technical experts.
Other Impact/Tivoli?Integrated Service Management Highlights:
Sessions with Integrated Serivce Management at Impact 2010
Common WebSphere Datapower Architectural Patterns and ESB/Security Gateway Choices
Speaker Bill Hines , IBM
A Journey from Legacy Mainframe to a SOA Distributed System–Year I & II
Speaker : Nei Mueller OAG Texas Nei Mueller, OAG Texas, IT Architect
How KLM/AirFrance reduced operational costs by automating application deployments
Ronald Bosch, KLM; Coert Baart, XebiaLabs
Enterprise SOA Governance & SLA management at Kaiser Permanente
Speaker Manish Vipani Kaiser Permanente and I. Heritage IBM
Investigating CICS Performance Issues using CICS PA for z/OS
Speaker : Emyr James IBM
CICS Web Services Workload Management and Availability
Speaker : Arndt eade IBM
Tivoli Application Management for WebSphere Future Directions (ICV-1050A )
Speaker: Adrian Mitu, IBM, Program Director, Tivoli Product Management
Securing CICS Web Services
Speaker : Will Yates IBM
ISM Solution Center Pedestals @ Impact
Integrated Service Management provides visibility, control & automation across business infrastructure to deliver innovative capabilities to clients
B4 - Integrated Service Management - Security
B5 - A hands-on Service Management Experience
B6 - Optimized performance for better business results
Z10 - Tivoli Service Management for the Enterprise
Z9 - Security Management for System z
But, you just went to Pulse, how can you convince your boss that you will get awesome ROI out of your trip to Impact too?
Jennifer Dennis 110000CSRM JBDENNIS@US.IBM.COM Tags:  lifecycle sercurity integrated eam o'mara kloeckner management o'toole michael service-management al young pulse10 mitch telecom joao don asset enterpise kristof service zollar pulse-comes-to-you delivery telco pulse-2010 pulse perez storage 3,100 Visits
Last February, we introduced Integrated Service Management at Pulse 2010 to an audience of 5500 from 66 countries worldwide to demonstrate how a dynamic infrastructure can provide the Visibility, Control and Automation businesses need to deliver innovative services and better serve customers on a Smarter Planet. Now we are bringing Integrated Service Management around the world with Pulse Comes to You (PCTY) 2010 local events.
But what is Integrated Service Management?
Integrated Service Management enables organizations to deliver innovative services by providing Visibility. Control. and Automation.™ across their business. It provides the software, best practices and expertise to manage infrastructure, people and processes in the data center, across design and delivery, and tailored for specific industry requirements. At PCTY 2010, IBM Executives and Industry Leaders will share how Integrated Service Management can help IT, Line of Business, and C-level audiences deliver quality services, manage risk and compliance, optimize business investments and accelerate business growth. More will be announced as commitments are finalized. For additional dates already scheduled, check the Pulse Comes to You (PCTY) 2010 website.
Tiffany Winman 12000065XB firstname.lastname@example.org Tags:  training tug pulse benefits user-group tivoli pulse09 tuc service-management 1,606 Visits
If you are a member of the Global Tivoli User Community (TUC), you are in for a special treat at the Pulse conference this year. Danyel Otteson, program manager of the Tivoli User Community, shares some of the things you can expect.
Q: What special benefits do TUC members get for the Pulse conference?
Also, the first 25 members to visit the User Community Networking Area get a special gift.
Free Certification testing, labs and meeting of the experts are all activities that help enhance our skills and knowledge. If members are looking for indepth training, they can go deeper with pre-conference and post-conference sessions.
Both pre- and post-conference sessions include expert instruction on configuration and management of specific
Pulse attendees also get 20% off training courses for the rest of the year!
Danyel: All members are invited to visit the "User Community Networking Area" in the Pulse Expo (at the end of aisle 100) to meet other members and learn what is new. While in the Expo, TUC members can pick up a special button that will identify their specific user group. We are also displaying Tivoli User Community shirts that can be ordered online. What could be cooler than showing your pride for the user community by wearing User Community logo merchandise? Don't miss out! I look forward to meeting old and new TUC members in Vegas!
Tiffany Winman 12000065XB email@example.com Tags:  ibmpulse conference service-management pulse08 tivolipulse08 tivoli 2,592 Visits
Congratulations, you survived the thrilling experience of the Pulse conference in Orlando last week! :) I'm Tiffany Winman, the IBM Pulse community program manager, and I hope your Pulse experience was a magical one. ;) Now that the conference is over, you can stay in touch, in tune, and in sync--as Al likes to say--by being part of the ongoing online Pulse community.
Managing contacts you made at Pulse
You can manage Pulse contacts you made and help others find you by following these steps:
Sharing pictures and videos
You can share photos and videos on our Pulse group in Flickr. See sampling below. We know some of you still have some great Hootie and community pics out there! :) Follow these Flickr instructions if you're willing to share with the group.
Quick note to those of you who were brave enough to do a "live stories from Pulse" video moment: I'm still uploading these to YouTube, and will send out notices to our online Pulse community once I have them done. A big thank you for your participation!
Providing feedback on the conference
You can also help make the Pulse conference even better in 2009 or simply have some fun by sharing your favorites at Pulse by responding to one or more of the forum topics below.
1. How can we improve the Pulse conference for 2009?
Following real-time buzz
If you're fond of instant messaging, join our Pulse group on Twitter where the community shares announcements, blogs, and more on an ongoing basis. To get a snapshot of some of the past discussion, see the #ibmpulse hashtag. If you're new to Twitter, follow these instructions for a primer.
Thanks to all of those at the Pulse conference who participated in the review of our new community features and product designs. If you'd like to continue participating in such events, please join our Tivoli research volunteers group.
Thanks for being part of the Pulse conference experience this year, and we look forward to continued collaboration with you into the future.
Jennifer Dennis 110000CSRM JBDENNIS@US.IBM.COM Tags:  webcast virtual live 2011 asset event service-management storage management integrated-service-manage... security pulse enterprise ibm 2,875 Visits
Pulse 2011 Introduction and Client Speaker Overview
LIVE EVENT: October 18, 2010 at 10 am ET
Hosted by Jennifer Throop, IBM Tivoli Marketing with Introduction by Jen Jones, IBM Tivoli Marketing
Pulse will return to the MGM Grand in Las Vegas February 27 through March 2, 2011, bringing over 6000 attendees the best practices, solutions and expertise needed to help organizations design, deliver and manage new, innovative business services - smarter services that drive unique client value and competitive advantage.
Attend the Pulse 2011 Introduction and Client Speaker Overview LIVE Virtual Event to learn more about Pulse 2011 and how sharing your expertise at the Premier Service Management Event can help broaden your sphere of influence. This virtual event will provide the information you need to know to prepare your proposal to present at Pulse 2011.
REGISTER FOR THE LIVE VIRTUAL EVENT TODAY, then submit your proposal to present at Pulse!
You can present on your own, with an IBM representative, IBM Business Partner, or as part of a client panel, as the following video shows.