Welcome to Pulse 2012! 8,000 attendees from around the globe are here to learn how they can change the economics of IT and speed the delivery of innovative products and services.
The theme of this year's Pulse is "Business without Limits" and with hundreds of sessions including topics from cloud, mobility, smarter physical infrastructure and security, your options at Pulse are nearly limitless too!
Check the Pulse SmartSite to search for sessions on the subjects that matter to you and watch the Pulse website for the latest resources from Pulse, including live video of the event, the current Livestream schedule, a video library, picture gallery, and keynote slides.
Danny Sabbah opened the Pulse 2012 Solution Expo opened with a ribbon cutting ceremony, which officially kicked off Pulse 2012.
It was a full house at the Solution Expo, which features the newest technology and next-generation solutions from IBM and IBM Business Partners.
Visit the Pulse 2012 Sponsors, including Diamond Sponsors Toshiba and
Trend Micro, in the Expo today!
The Solution Expo will be open from 12- 7 p.m. on Monday, 12 - 6 p.m. on Tuesday, and 12 - 4 p.m. on Wednesday.
While many of us were settling in to Pulse,
IBM Business Partners were taking in a full day of strategy sessions!
Hosted by Ernest Jones
and sponsored by Arrow ECS, Gemini Systems, and Innovise ESM,
the Tivoli Business Partner Summit featured a wealth of advice on how to embody this year's theme of Be Bold. Be Tivoli. Be Limitless.
Ernest was followed by Brendan Hannigan, GM of the IBM Security Division, and
Jamie Thomas, VP of Tivoli Strategy and Development, who shared product roadmaps and her perspectives on the Tivoli marketplace. Tivoli General Manager Danny Sabbah shared insights, Mark Register hosted an interactive panel of partners and clients, and Lou Attanasio described
the keys to "Excelling at Selling." They were joined by special guest speaker
Alison Levine overcame a life-threatening heart condition to become the first American woman to accomplish the Adventure Grand Slam
(successfully climbing all seven summits and reached the North and South Pole). Alison inspired the crowd on how they, too, can become limitless through leadership, teamwork, innovation, and dealing with change.
Partners also had a choice of six breakout sessions. IBM Business Partners can find the presentations for those breakouts on the PartnerWorld Tivoli Knowledge Center.
A highlight of the Business Partner Summit each year is the Tivoli Business Partner Awards. Congratulations to this year's winners:
ISM Summit Cup: Sirius Computer Solutions
Business Partner Innovation Award: Flagship Solutions Group, Inc.
Data Protection Excellence Award: Fritz & Macziol Software und Computervertrieb GmbH
Integrated Service Management Excellence Award: Softential
Smarter Planet for Asset Management Award: Interloc Solutions
Value Added Distributor Innovation Award: Tech Data Azlan
ISM Library Solution Excellence Award: Front-safe A/S
Service Management Partner Connect Award: Gulf Breeze Software Partners
The Pulse International Connection Reception provided a fun and festive event for Pulse attendees from 79 countries.
Host Joao Perez greeted the entusiastic crowd and shared the top five countries most represented at Pulse outside of the US: Canada, Brazil, the United Kingdom, Mexico and Australia. Overall, 34% of all Pulse attendees are from outside the United States.
Hands-on Labs and Certification Testing also opened Sunday.
With more labs this year than ever, participants took part in exercises about a wide variety of IBM software products. Lab titles are listed in your pocket agenda and full lab descriptions are available
here and in the Pulse SmartSite.
For Certification testing, the choices are nearly unlimited: you can take any of the certification tests IBM offers right here at Pulse!
The Hands-on Labs and Certification rooms are located in the Studio Ballrooms A and B, near the Grand Garden Arena entrance. Follow the signs to take part in these valuable opportunities.
Win an Apple iPod Touch! For each session you attend while at Pulse, you will find a session survey on the Pulse SmartSite.
Submit your session surveys for a chance to win. Each day there will be a drawing, and the
winner receives an Apple iPod Touch, sponsored by Alliance Tech, Inc. Each survey submitted
is an entry to win, so complete your surveys today!
IBM Endpoint Manager for Core Protection, powered by Trend Micro, provides easy-to-use antivirus and data loss prevention that protects sensitive data while controlling operating costs.
Pulse 2012 Platinum Sponsors:
Pirean are internationally acclaimed experts in the consultancy, implementation, enhancement and support of IBM Tivoli Software. The World's most accredited Tivoli partner for 2010 and 2011, Pirean’s unrivalled Software and Services portfolio guarantees to deliver first-class Security and IT Service Management Solutions for high-performing organizations globally. (Booth P317)
PowerPlan is an enterprise software company providing asset-centric accounting, tax and budgeting solutions. Companies leverage PowerPlan and Maximo to help generate cash, mitigate compliance risk and enable a cost management culture. The world’s most demanding asset-intensive companies trust PowerPlan to manage over $2 Trillion in assets. For more information visit www.powerplan.com (Booth P318)
Day 1 General Session Defines Business Without Limits With instrument-like beats, opening act Naturally 7 and the story of healthcare company
Wellpoint set the tone for the Pulse 2012 Day 1 general session. Vice President of Infrastructure George Zaruba described the bold steps they have taken to optimize their business relationships,
services and processes using their infrastructure to competitive advantage. Host Scott Hebner then took the stage, welcoming the crowd of 8000 to Pulse and encouraging
them take advantage of “opportunity highway” available to help IT drive business transformation. Speeding the delivery of innovation while managing risk and cost,
he said, requires visibility, control, and automation. "You’ll need to see in real time how your business is operating, as you cannot control what you cannot
see--and you cannot automate what you don’t control. And if you cannot automate, costs skyrocket and innovation stagnates." Next, Robert LeBlanc addressed the
changes and challenges of a smarter planet, articulating why we are seeing such rapid growth in Cloud, Smarter Physical Infrastructure, Enterprise Mobility and Security
Intelligence. He emphasized the need for dexterity around customer relations, understanding clients and giving them what they need to drive value and transform the economics
of innovation, speed service delivery and optimize agility. He also described how IBM is investing to ensure proper visibility, control and automation across this highly dynamic environment,
enabling organizations to better see and understand their business in real time, transform while controlling risk and become more efficient, cost effective and agile.
After an impressive rendition of "In the Air Tonight" by Naturally 7, Danny Sabbah described how the convergence of mobility,
embedded intelligence, and ever increasing security threats, along with increasing requirements for standardization and automation, are driving us to a new technology model: cloud computing.
He described cloud as a “convenient way to normalize your infrastructure and have much greater
visibility, control and automation, which makes it easier to tie investments directly to business outcomes.” and provided evidence by successes at the Australian Open.
(watch the video), Citi and True Value.
But all cloud implementations are not equal. Successful cloud implementations, he noted, are resilient, with integrated and embedded security intelligence, choice and flexibility in hybrid environments, enterprise-class, workload-aware optimization, and built-in analytics.
He then outlined some of the transformations IBM is making to help clients achieve visibility, control and automation, including the SmartCloud Foundation, Endpoint Management for Mobile Devices,
and acquisitions of Worklight and Q1 Labs, plus two new additions you can take part in at Pulse:
A new Tivoli User Community site that provides information and opportunities for feedback and collaboration is available in the Tivoli User Community Lounge in the Solution Expo.
Stream Keynotes Cloud and Data Center Optimization In this session, moderator Mike Hill described how Cloud enables innovation while managing change and complexity, enabling businesses to build new relationships with clients and create business value.
Clients Ryan Kean, Director of Enterprise Platform Tech Services for The Kroger Company and Doug Rommel, Senior Vice President and Chief Information Officer for American Greetings, described
how they are utilizing cloud to remain competitive, reduce costs, and obtain the business transformation needed to evolve IT. IBM leaders Dave Lindquist, IBM Fellow & Tivoli Vice President;
Paul Loftus, GM of Cloud Managed Services for GTS; and Marie Wieck, GM of IBM AIM described benefits of IBM’s cloud technologies that provide continuous application delivery, workload awareness,
hybrid integration and management, and orchestration across a standards-based infrastructure. The audience was encouraged to take part in the wide array of cloud activities at Pulse, including
more than 50 sessions and 15 demos that feature cloud, plus BOFs, Meet the Experts, and Expo Theater sessions.
Smarter Physical InfrastructureGeorge Ahn, VP of IBM Enterprise Asset Management, hosted over 2000 people with a full dose of humor. He noted that companies are looking for return on assets
and with limited resources, it is about how we deploy them, which can be greatly improved by the use of IBM EAM products. David Kontra of General Electric highlighted how they incorporated
the IBM TRIRIGA product almost 10 years ago and how it has helped them to manage their properties and leases all around the world. Their new focus is "Leveraging technology to drive cost-effective
execution, enhanced employee experience and productivity through innovative workspace solutions," which is more manageable thanks to IBM TRIRIGA products. Ken Bodine from Michelin explained the benefits of EAM to their corporation. Previously, each plant had their own operations with no way to globally track business needs. By standardizing, they have improved safety, improved products and lowered costs.
Finally, Rick Nicholson, Group Vice President, IDC Energy Insights took the audience through a series of Smarter Physical Infrastructure mega-trends encompassing everything from what it means to be "smart"
(intelligent devices, pervasive broadband networks, big data/analytics/social media/cloud services) to how asset and facility management play a vital role across multiple industries.
Mobility Forrester Analyst Christian Kane described how IT managers must proactively embrace new technologies that benefit their business. Bob Sutor, Kevin Cavanaugh and Wing To outlined how IBM Enterprise Mobile Platform helps to build, connect, and run back-end systems in support of mobile applications. They discussed the major issue many businesses face with employees owning their own devices and how to maintain system security on the devices.
The platform helps manage and secure devices and provides new ways to transform your business while creating new opportunities through visibility, control and automation over all devices.
Security Brendan Hannigan, GM Security Solutions, and Sandy Bird, CTO of the IBM Security Systems Division (and co-founder of Q1 Labs), outlined how
IT is at a crossroads, with organizations facing a threat landscape that is increasingly complex and that requires a fundamentally different approach to security.
Clients want an integrated view of security and existing point products are not meeting their needs. IBM’s industry-leading security Intelligence solutions with real-time processing and predictive analytics capabilities
help tackle difficult security challenges such as insider threat and advanced persistent threat. Critical controls are becoming more optimized and integrated across key security
domains such as identity management, application security, and advanced network security.
IBM has committed major resources to and organized around helping to comprise a broad, integrated framework of products and solutions to help organizations meet
current and emerging threats.
Service Assurance for Service Providers
Moderator Peter Bews from Rogers Communications hosted an open panel discussion. He was joined on the stage by Martijin van Zoeren of Dutch Cloud BV, Frank Gillett of Forrester Research, Craig Farrell of
IBM Communications Sector, and Giovanni Lanfranchi and Denis Kennelly of IBM Tivoli. Panelists discussed the unique challenges service providers face, including how to deal with today’s financial challenges,
how to deliver innovative new services on an aggressive schedule, how to differentiate themselves based on quality of service, and the potential benefits delivering services on a cloud infrastructure.
Cloud Tours Take a tour of the cloud solutions you are hearing about at Pulse! Register now for an IBM SmartCloud guided tour. You will be guided through six pre-selected demonstrations that cover key cloud technologies at IBM.
Tour experts will also be available to answer questions and give pointers on the technologies you are interested in. Experience the capabilities that IBM can deliver and learn how IBM can help you
successfully implement cloud. Sign up for your tour at the IBM Information Desk near the IBM SmartCloud Zone in the Solution Expo.
In the Expo: Livestream Stage The Livestream Stage was bustling with activity. Steve Mills recognized IBM Champions, Bob Picciano provided his views of Monday's events,
Wing To, Bob Sutor, Kristof Kloeckner and more provided their insights. Watch them now on the Pulse website.
Also at the Livestream stage, two hundred people who earned tickets by “taking their Social Pulse” were treated to an I Scream Social,
redeeming the tickets for ice cream bars today at the Livestream Stage in the Solution Expo. The Social Pulse Team will be doing it again tomorrow at 3:30,
so stop by a Pulse Social Bar today, take your Social Pulse and get your ticket for ice cream! See the pictures on Facebook.
Complete Your Conference Evaluation for a Free T-Shirt
Pulse 2012 wants your feedback! Complete your overall conference evaluation on the Pulse
SmartSite. Once you have completed the evaluation, stop by the Registration Desk and pick up
your complimentary T-shirt! Available to IBM clients and IBM Business Partners only, beginning
Find More and Contribute to the Conversation:
Hear a Meet the Experts session where Don Cronin, Program Director Tivoli Technical Strategy, and Mike Kaczmarski, IBM Fellow and Tivoli Technical Architect on the Interoperability Center discuss it in detail.
Today's Twitter topic of the day is: Life without cloud would be like ___________. Join in at #ibmpulse
Our favorite comment from yesterday's Twitter topic: If you had to, how would you define instrumented endpoints to a 5th grader? @tomhawesome tweeted @ibmPulse Jimmy, your mom can now see how much time you spend playing angrybirds.. and homework all from her phone.
Tivoli User Community members: Social Media 101 is available for Tivoli User Community (TUC) Members in the Solution Expo from 3-3:30 p.m.
Get ready for Wednesday's special guest speaker. Tweet your questions with #askwoz and they might be answered in Wednesday's general session!
Hands-on Labs and Certification, 10:30 a.m. - 6:00 p.m., Studio Ballroom B
Hear Visa describe Best Practices for Cloud Computing Multi-Tenancy, 3:30 - 4:30 p.m., CC Room 123
Social Pulse I Scream Social, 3:30 p.m. at the Pulse Social Bars
Hear more about Computing: The Human Experience from Grady Booch, 03:30 - 04:30 p.m., CC Room 101 and take part in the project by visiting the video booth, 10:00 a.m. - 6:00 p.m, CC 3rd floor Social Pulse Bar
Birds of a Feather Sessions, 6:00 p.m., various locations
Cloud on z Birds of a Feather
Business Partners: Visit the BP Cafe in the Solution Expo, 12 - 6 p.m. on Tuesday, and 12 - 4 p.m. on Wednesday.
Mobile Security Panel featuring AT&T, Medibank, 10:00 - 11:00, CC Room 318
Next Generation Security Information and Event Management, 10:00 - 11:00, CC Room 319
Pulse Palooza, featuring Maroon 5! 7:00 p.m. in the Grand Garden Arena.
Late-breaking news including new, updated and cancelled sessions can be found in the Pulse SmartSite under Daily News.
While the Pulse opening general session focused on strategy, Day 2 provided a roadmap to the opportunity highway: visibility, control, and automation in action.
"America's Got Talent" performers I-Luminate lit up the stage with their exciting integration of dance and technology. Host Scott Hebner welcomed the group, described the session's focus on
implementation, and recognized the importance of IBM Business Partners to supply critical capabilities, skills, and expertise.
Steve Mills followed with a wrapup of the broader IBM roadmap around Smarter Computing.
He shared the journey IBM has taken internally and with clients to meet the demands smarter planet solutions are placing on IT,
including applying the breadth of IBM solutions, or "eating our own cookie" to deliver faster time to value and lower operating costs.
Bob Picciano hosted a panel of clients featuring Peter Bews, Director for Cloud Computing for Rogers Communications,
David Kontra, Global Real Estate Portfolio Executive for GE,
Jill Holbrook, Associate Director Technology Infrastructure, Erie Board of Cooperative Education Services
and Tony Spinelli, Senior Vice President and Chief Security Officer, Equifax.
They discussed the challenges companies are facing today, what innovative new strategies they are taking advantage of and how IBM is helping them make use of Cloud, Smart Physical Infrastructure, Mobility and Security and Compliance.
Jamie Thomas then
described new additions to the IBM portfolio and the roadmaps IBM is putting in place to help clients succeed (accelerators, progression paths, etc.).
With a focus on standards Jamie will also preview what to expect from IBM as we move forward in time from a technology perspective and oriented around Visibility, Control and Automation.
Read about the announcements here.
Pulse Palooza Maroon 5 braved high winds to make it to Pulse Palooza, where they put on a fantastic show! The Grand Garden Arena was packed with excited fans.
Women's Networking Reception Earlier Tuesday evening, Jamie Thomas welcomed the women of Pulse, as they enjoyed cocktails, hors d’oeuvres and networking.
Grady Booch Describes Computing: The Human Experience
IBM Fellow Grady Booch provided an overview of Computing: The Human Experience to a packed house Tuesday afternoon.
He described this rich yet tragic connection between computing and conflict and the implications in the future of war.
Tuesday was a busy day at the Solution Expo, and not just at the EDI booth, where the Ace of Cakes made a repeat visit. The Expo is open from 12:00 to 4:00 today, so come take advantage of it!
Service Management Connect
Take a tour of Service Management Connect, which Jamie Thomas announced during the general session.
Learn how you can participate in the product development process, made transparent with open access to release plans, milestone code, and sprint demos. Help make IBM products better by communicating your
priorities and collaborating with other users.
Client Connections and Hospitality Lounge
It's not too late to be connected to another IBM client! Stop by the Client Hospitality Lounge and sign up to
meet one-on-one with an IBM client reference. Learn how other companies are using an IBM solution to make
smarter business decisions, brainstorm new ideas, or discuss a particular challenge you’re having. If you are or would like to become a
IBM client reference, stop by and sign up. Response has been positive:
“Telling our story helps make a phenomenal product even better." says Jason Brock, CLS Asset Management Lead, Battelle
and "IBM's reference program helps us connect w/& learn from others so we don't have to reinvent the wheel" tweeted Karen Dietz, @ChoiceHotels
Meet the Experts
Meet the Experts, which changed its format to a roundtable format this year, has had a steady stream of participants. The most popular topics include Maximo, BigFix, Q1 Labs, and Storage Virtualization.
Sessions will continue through Wednesday at 4:00 p.m., including repeats of popular sessions.
If you could double your capacity without increasing costs, wouldn't you? To hear more about how to achieve the economies and efficiencies Steve Mills described in Tuesday's keynote, visit the Smarter Computing
booth and talk to experts about IBM systems and sofware that can address today's challenges.
Watson IBM's most famous game show contestent is at Pulse! Play Jeopardy against Watson and learn more about him, including the history and how Watson is being used to meet real-world needs, including the
partnership Wellpoint's George Zaruba described in Monday's general session. Watson can be found in the Smarter Computing zone in the Solution Expo.
Complete those Evaluations! Speaking of Watson, get a free Watson t-shirt! Remember to complete your session and overall conference surveys on the Pulse SmartSite--there
are prizes involved! Once you have completed your overall conference survey, stop by the registration desk to pick up your Watson shirt. For each session survey you complete, you are registered for a drawing for a free Apple iPod Touch.
While you are in the Solution Expo, be sure to take the time to visit the Tivoli Accredited Partners in the Solution Expo. They are highlighted in the Pulse conference guide and they have Accredited signs in their booths.
These partners have invested heavily in Tivoli deployment skills so that they can ensure a successful implementation of service management solutions in your business.
Accredited partners are great resources for you to chat with and get new ideas on how to improve your business!
Visit Platinum Sponsor Pirean and Help One of Three Charities
Gartner predicts that by 2014, 90% of organizations will support corporate applications on personal devices. Everyone is talking about “Bring Your Own Device” (BYOD), and most businesses will need to review their policies to accommodate it.
We are all too familiar with hearing about the security challenges that organizations will need to overcome, but what do employees think about BYOD? Pirean would really like to find out! Drop by the Pirean booth P317 in the expo hall to answer a few short questions and we’ll make a donation on your behalf to Hope for the Warriors, St Jude’s Children’s Research Hospital or Habitat for Humanity. The results of the survey, along with people’s chosen charities are displayed real-time on the displays at the Pirean booth, plus as soon as your answers are submitted you’ll be able to watch them update!
Pulse Day 3 Focuses on Innovation! Wednesday's general session was all about future innovation. After a fun introductory video highlighting IBM Research's “5 in 5”, host Scott Hebner introduced
Erich Clementi, Senior Vice President of IBM Global Technology Services, who
outlined how the delivery of IT Services will evolve with cloud in support of Smarter Computing. Noting that cloud consumption requires a very different delivery model.
It helps define the IT role in a new way—helping to integrate and aggregate services in order to optimize service delivery and business outcomes.
Helene Armitage, General Manager of Systems Software for the IBM Systems and Technology Group, discussed the factors that are influencing
system design for a smarter planet, including the consumerization of IT and data without limits.
Next, Manoj Saxena described the impact that IBM Watson will have on helping to solve some of the world's most daunting challenges. He outlined some of the history of Watson, and shared how
IBM is putting Watson to work to solve industry challenges by leveraging unprecedented analytics.
Watson, he said, is an enabler of the smarter planet vision--managing vast amounts of unstructured data and delivered as a cloud-based service.
The session ended with an engaging keynote conversation between special guest speaker Steve Wozniak and IBM's own Grady Booch. In this informal, fun discussion
Woz shared anecdotes about everything from his early days with Steve Jobs, his commitment to education, the importance of product marketing, and the keys to happiness. It's worth watching.
Stay Informed While Pulse 2012 has come to an end, there are plenty of ways to extend your Pulse experience.
1. Attend a Pulse Comes to You A local Pulse event might be coming to a city near you. See the Pulse website for the schedule and more details.
2. Leverage Social Media This year's Social Pulse was stronger than ever, and you can take part.
Like the Pulse Facebook page to keep up with updates and tag yourself in Pulse photos. Follow @ibmpulse on Twitter and subscribe to the blogs that relate to your area of interest:
3. Utilize the Video Library The video library on the Pulse website has a wide variety of videos to help you can experience more of Pulse.
You can watch general sessions, stream keynotes and anyinterviews from the Livestream stage, including some of the following:
Director of Strategy Don Cronin and IBM Fellow Mike Kaczmarski talk to Scott Laningham about the Interoperability Center, including a great
discussion about linked data, dev ops, cloud provisioning, and more.
Bob Sutor, VP of IBM Mobile Platform spoke to Scott Laningham about the platform, the mobile lifecycle,
and key points from the Monday Mobility and Endpoint Management keynote.here
Steve Mills, Executive Vice President of Software and Systems,
stopped by the LiveStream stage to recognize the IBM Champions for Tivoli,
and award them a recognition plaque. This is a great demonstration of IBM's commitment to those top talent BPs,
clients, academics, and consultants who are evangelists and go-to people in the user communities both face-to-face and online.here
Scott Laningham caught Pulse host Scott Hebner immediately after the opening general session
to get his thoughts about the session and the information being shared for the day.here
Discussions of product announcements, such as this one where David Bartlett, VP, Smarter Physical Infrastructure and Brad Gammons VP, IBM E&U Solution & Sales launched Smart Meter and Smart Grid Network Management Solution v1.1 here
4. Access Online Resources
Visit the Pulse website contains a wealth of resources about the topics explored at Pulse 2012.
Use the Pulse SmartSite to view breakout session presentations and to download brochures, white papers and other e-literature (select the e-literature icon).
I was seriously bummed this morning when Al Zollar announced that Michael Phelps would not be speaking at the Pulse conference. Al explained that another exciting keynote speaker was on the agenda for later, but wouldn’t tell us who it was. The Twitter crowd immediately started speculating who it would be--Chris Rock?
And a series of Pulse speakers proceeded to joke about the possibility of Al speaking in a Speedo as a Phelps replacement. With the anticipation building, it was hard to focus when Jim Logsdon, from Alcatel-Lucent (Diamond sponsor of Pulse), spoke about his long-term partnership with IBM.
Chris O’Connor’s discussion on why being Green is important was fascinating. He highlighted four key reasons to focus on energy and efficiency: money, risk, compliance, responsibility. He basically argued that we need to reduce wasting energy in the data center and use the cost savings to invest in better tools to save money, comply with regulations, avoid severe punishment, and act responsibly as world citizens. He definitely caught our attention—and it wasn’t just due to the totally cool green tie he was wearing. Chris used some simple math to show that we could save $750/year just on better managing two servers and $750K/year if we were dealing with a 1000 servers. The Twitter crowd really enjoyed his presentation.
Finally, the moment had arrived. We were all awaiting with excitement to hear who the new Pulse keynote speaker was for that morning. The crowd showed their excitement when Al announced it was Magic Johnson!
Magic Johnson came off as a darling to the crowd. He was very intelligent and personable—walking amongst the Pulse attendees, asking them to stand up, giving them long hugs, speaking and engaging with them directly, and encouraging personal photo opportunities. And his talk was both humorous and informative. Demonstrating a strong business acumen and industriousness, he spoke of his foundation and the unique perspective he brought to incorporating ethnic and urban consumer tastes to coffee shops, movie theatres, fitness centers, and real estate projects. He also encouraged the audience to stay positive and embrace a winning spirit in the face of current economic challenges. He was met with a standing ovation! Once again, the Twitter crowd went wild!
Thanks to IBM and to Magic Johnson! What a great treat and surprise!
*** I would like to extend a big thanks to my colleagues on the Smarter Industries team for providing all the guest blogs on Smarter Industries at Pulse 2012 ***
Smart Financial Service Industries are creating a customer-focused enterprise and streamlining operations while regulating risk and compliance. At Pulse 2012, learn how to fundamentally and cost-effectively change the economics of IT and speed the delivery of innovative products and services.
Speaker sessions confirmed for Pulse include presentations from CitiBank, Bank of China and Banco do Brasil. At Pulse 2012, you will gain insights in the most critical banking and financial services industry topics, including:
Leveraging IBM SmartCloud provisioning to meet business needs
Delivery of Business Service Management
Simplifying Endpoint Management in the distributed banking environment
Highlights from the 2011 IBM Security X-Force trend and risk report
Building an enterprise grade cloud and discussions in application performance management
Pulse 2012 will also feature the latest technology initiatives and next-generation solutions offered by IBM and our business partners, where clients can experience demonstrations addressing important topics for banking and financial service organizations like Lease Accounting for Assets and Facilities, Endpoint Management for Automation & Cloud, Effective Governance for Identity and Access Management and Virtualization Security Solutions.
We look forward to seeing you at Pulse next week! Register Now before online registration closes on Thursday, and save $200 off onsite registration.
The Pulse Blog welcomes guest blogger, Rob Bloom, IBM Maximo Asset Management Marketing Manager, who gives an overview of the Enterprise Asset Management track kickoff.
The Enterprise Asset Management track kickoff is always a key event for EAM-focused Pulse attendees. Whether it’s smarter assets, sustainable building operations, aging infrastructure, aging workforce, reporting and analytics, mobility, or operational software consolidation, Maximo is the solution of choice. And, you will hear directly from Bill Sawyer, Vice President, Tivoli Maximo Operations who will kick things off.
Next, Bill Cheng, Vice President, Maximo Asset Management Solutions, will moderate a Maximo Innovation Customer Panel featuring several long standing clients from a multitude of industries. The panel is followed by Kristian Steenstrup, Vice President and Gartner Fellow who will discuss how intelligent assets lead to an intelligent EAM strategy, requiring better data acquisition, improved coordination, and timely reaction to intelligence.
The event concludes with the annual IBM Maximo Maintenance Best Practice Awards, recognizing organizations that have delivered exceptional innovation, ROI, return on assets (ROA), user empowerment and best practices through their use of IBM Maximo Asset Management. This is always an exciting part of the kickoff, check here for highlights on last year's winners.
You will walk away with:
An overview of the EAM curriculum at Pulse 2011, plus a chance to hear firsthand about the IBM’s Asset Management strategy and roadmap from key IBM executives
Learn about the customer experience through the Maximo Innovation Customer Panel and the annual Maintenance Best Practice Awards.
Thought leadership from one the industry's most respected research analysts
On behalf of the IBM team, thank you for making Pulse 2012 a huge success! If you missed something or just want a recap of some key highlights, visit youtube.com/ibmpulse. Then mark your calendar for the local Pulse event in your neck of the woods. Pulse Comes to You and Business without Limits days are half and full-day mini-conferences highlighting the best of Pulse. Business without Limits days offer deeper dives into Cloud, Smarter Physical Infrastructure, Security or Leveraging Mobility. Attending these events can enhance and extend the ROI of Pulse 2012 to help you react to changes in the organization with agility, reduce vulnerability throughout the service lifecycle, and continuously improve the business impact of the technology.
But you don't have to take it from me! Take it from IBM client Jacob Braun of wakadigital, who stopped by the Take Your Social Pulse booth during Pulse 2012 in Las Vegas and said, "The ROI of this event is simply immeasurable."
The following Pulse Comes to You events are open for registration.
I do not visit relatives during the holidays anymore. Especially if it involves air travel. It all started when I got engaged in 2000. As twenty-somethings that hadn’t quite cut the apron strings from each of our families (both ½ day plane trip from Austin, TX) we decided to spend half of our two-week break in Florida with his family and the other half in North Carolina with mine. A great plan, right? Not. The trip was clearly cursed by the travel gods as way too ambitious during the holidays. In Florida, husband-to-be spent the day in the infirmary at Disneyland before requiring emergency dental surgery. In NC, while everyone worried they’d lose power because of Y2K, I thought I was dying of the flu. Literally adding insult to injury, the airline lost our luggage on our way home.
You’d think that trip was enough to render me superstitious against Christmas travel. But fast-forward a couple years into my newlywed era when I was eager to take the show on the road again, this time to introduce my beautiful baby girl, who by then was 18 months old and teething. She also had a minor ear infection, but she had a lot of those back then and if we stayed home for every one we’d never make it out for groceries. A quick trip to the pediatrician confirmed that air travel was perfectly safe as long as we continued her antibiotics. Parents of the world, you know what antibiotics can do to a toddler’s digestive tract.
But the trip was great! And everything would have been just fine if the baggage handlers had not gone on strike while we were en route back to Austin. What should have been a 50 minute layover in Memphis turned into three days with no bags, no car seat, no stroller, no clean clothes, and worst of all, no diapers. Somehow we were able to convince the airline to provide us a hotel room, while others were provided the comfort of the airport furniture. Grateful to have a bed and bath, we still had none of the other toddler necessities listed above and no way to get them. Memphis, we learned, has no sidewalks, at least not any near our hotel. Complicate that with the fact that the city was thawing from an ice storm. Even if we found an open restaurant, walking meant risking a broken hip or being hit by a car skidding on ice. Thankfully, the hotel manager took pity and drove me to Wal-Mart for supplies. But that holiday trip did me in. Since then, I have not only stayed right in my own house at Christmas (with hoarded supplies, of course) but I have also acquired respect for and fear of the baggage handlers union.
We all have our travel horror stories, but maybe fewer of them will include the loss of luggage now that the folks of Amsterdam Airport Schipol figured out a way to leverage Integrated Service Management to create a smarter luggage processing system.
Could the days of me pining away for long distance relatives at the holidays be over because of smarter baggage handling, or will the travel gods come up with some other way to make me to stay home in December?
As the November 7 deadline to submit Pulse 2012 session proposals approaches, I realize some of you might be waiting for some spark of inspiration to submit your proposal. Here are FIVE reasons to take the stage at Pulse.
5. Raise your profile with a key audience of 7000 influential pros.
You have something to say and we want to listen.
4. Get in free!
Only one speaker per company, per session qualifies for the free speaker pass. We also need to make sure we are allowed to give you a free pass. More information here
3. Hang out VIP style!
Exclusive Client Speaker VIP lounge. Nuff said.
2. You've already done the hard part.
You already solved those nasty problems you worked so hard on. Just submit an abstract of 100 words or less by November 7 for consideration. It should align to one of our tracks. Like this but your own story:
1. Your leadership is in demand.
Pulse is the place where innovative leaders collaborate in an effort to optimize the world's infrastructure. Speak at Pulse and lead the way in solving some of today's most pressing challenges.
This year at Pulse, we will be running another Cloud Service Management Simulator Workshop. If you are interested in attending, please send an email to firstname.lastname@example.org.
What is it? -The IBM Cloud Service Management Simulator Workshop is a hands-on, interactive simulation game which focuses on the challenges and business value of implementing service management best practices in the context of a realistic scenario. -During the workshop, you'll use gaming and role-playing dynamics to mirror the real-world interaction between IT and the business, from both a strategic and operational perspective.
-Over the course of the session, you will experience a transformation from chaos to order, and learn how the right balance of speed, accuracy, and prioritization in problem solving can translate into a superior business outcome.
What's in it for you? -Accelerated and breakthrough understanding of ITSM and ITIL best practices, which you can take back to your company to assess how these can contribute to your organization. -Better understanding of how the effectiveness of IT processes impacts the business.
-A fun interactive experience!
When is it? -Sunday, March 4th, from 2:00pm to 5:00pm, -MGM Grand Hotel, Las Vegas - Room 306 (Level 3 of the hotel conference center)
-We deliberately chose this day and time, as it does NOT conflict with any other sessions.
The holidays are over. Did ya have a good one? Great! Glad
to hear it. Me too. Now it’s time to get back to work. And that means getting
back to the future. As in the immediate, impending future.
I’m not talking about getting back into the gym so you can
sport a great shape in time for spring break. I’m talking about getting back to
preparing for your future, as in securing the longevity of your business in
One of the easiest ways you can ramp up momentum for a fast
start in 2009 is by planning your personal agenda for Pulse in Vegas from February 8-12.What I mean is that
whether or not you’ve registered for Pulse 2009 yet, you are invited to create
a virtual schedule of the Pulse conference sessions with our Online Agenda Builder.You can select which sessions
you want based on what is most relevant and enhancing to the objectives
associated with your role in your business and industry. The Online Agenda Tool
enables you to explore the Pulse agenda, which you can organize by track,
topic, speaker, time of day, labs, expo . . . whatever! Did I mention that you
don’t have to be a registered attendee to use this tool?
Don’t you always get jazzed when planning a trip? Of
course you do. But we know it’s tough out there. Taking exciting trips is
something many of us delay until we feel better about spending money. That’s
exactly why we’ve invited 200 expert clients speakers to share how they
leveraged the hardware, software and services of IBM Service Management, for everything from the IT
convergence with business, to incident and problem management. IBM Executives
and industry leaders will share how IBM Service Management can deliver quality
service on any scale, while addressing some of the most prominent global
fascinations, including what’s really going on with cloud computing why a
smarter planet requires a dynamic infrastructure. You’ll get more service
management bang for your buck for years to come in four action-packed days this
Pulse is a one of a kind opportunity that is knocking now
– right at the time you need it. Anyone with a stake in Chemicals & Petroleum, Electronics, Manufacturing,
Telecommunications, Energy & Utilities, Retail, Banking, Insurance,
Defense, Travel & Transportation, Energy & Efficiency, Virtualization,
Business Resiliency, Storage & Information Infrastructure, and Managing
System Z should consider attending Pulse a top priority.
Still not convinced? Check out your options with the Pulse
Online Agenda Tool. This simple and free exercise is sure to give you
inspiration and motivation for the New Year, and justification for making the
trip that could jump start recovery or secure long-term survival.
Okay, okay. IBM Service Management might not be
saving the world the same way heroes in a Hollywood movie would. But unseen
heroes do exist. They may not be glamorous or even know they are heroes. You
might know some of them. You might even be one of them. And right now, they are
out in force doing their best to help businesses survive the [now official] recession.
I'm not talking about the Fed, or Congress, or anyone on Wall Street. Who then?
Not just who, but what. As in who does what.
Stay with me. I'll cut to the chase now.
In a nutshell, the digital and physical
infrastructures of the world are converging to the point that global
integration impacts every aspect of business. To run sustainable businesses,
companies need to work smarter and integrate smart choices into day-to-day
operations. IBM Service Management is made up of the smartest heroes,
technology and strategies that can help your business survive the these tough
economic times. Quite a leap in logic? Oh, ye of little faith! Miracles can
happen when you've got purpose and
innovation on your side. Want to know more? Come to Pulse for four
action-packed days at the MGM Grand Hotel in Las Vegas, NV. Over 200 IBM
clients, IBM executives and industry experts, aka "the Heroes" will
showcase how IBM Service Management can deliver quality service on any scale,
while addressing some of the most prominent global fascinations, including:
What’s really going on with cloud computing
a smarter planet requires a dynamic infrastructure
Delighting Your CEO with Exceptional Service Management
Minimizing Risk and Maximizing Value with Governance for Service Management
Achieving Converged Management of Business and IT Infrastructure
Inhabiting the Smarter Planet:How a
Dynamic Infrastructure Reduces Cost, Improves Services, and Manages Risk
Last Mile to SOA Success:Service
"Out of Space, Power, and Money" -- Addressing Emerging Energy and
Drowning in Data? -- Meet Tougher Service Level Requirements with Less
Tame the Explosion of Information with IBM Information Infrastructure
Balancing Risk with Opportunity: Security Trends and Strategies for Business
Customer Panel: Tales from the Cutting Edge of Service Management
Breaking Down the Barriers between Dev and Ops
Taking the Next Steps on Your SM Journey
Visit the Pulse Web to register while there’s
still time to save on registration. The Early Bird registration special of
$1795 ends Friday, December 5, 2008. Then stick around and learn more about the
following streams of our agenda:
You are cordially invited to participate in the IBM Service Management Simulator Workshop (Cloud version) at Pulse on Sunday, February 27th from 12-3pm. The workshop is a hands-on simulation game which focuses on the challenges and business value of implementing Service Management best practices in the context of a realistic and exhilarating scenario. During the workshop, you'll use gaming dynamics to mirror the real-world interaction between IT and the business, from both a strategic and operational perspective. By attending the workshop, you will achieve an accelerated and breakthrough understanding of ITSM and ITIL best practices, a reinforcement of key concepts and information you can take back to your company to assess how ITIL best practices can contribute to your organization, and a better understanding of how the effectiveness of IT processes impacts the business.
Hi everyone, I wanted to let you know that Pulse 2012 Call for Speakers will open next Monday on September 19. I wanted to give you a heads up to get your ideas flowing and submit your session proposal as soon as you're ready, which you can do at ibm.com/pulse
Also, mark your calendar for the live Q&A webcast on September 28 where you can ask the IBM subject matter experts anything you want to know about presenting at Pulse. Follow @IBMPulsefor details about the webcast and other Pulse updates.
Here is a sneak peek at the Pulse 2012 includes the five major streams, and their respective tracks:
Cloud and Smarter Flexible Infrastructures
These sessions will explore keys to innovation with agility
with a robust service delivery platform that includes change management,
provisioning, monitoring, scheduling, virtualization, cloud computing
Service delivery and process automation
Service availability & performance Mgmt
Collaborative development & operations
Cloud and new models for service delivery
Smarter Physical Infrastructure These
sessions will highlight industries where IBM Maximo Asset Management
and TRIRIGA help increase asset lifespan, ROI/ROA, labor efficiency and
supply chains, space planning, and project and portfolio management.
EAM Best Practices
EAM Implementation & Upgrades
EAM Extended Usage
EAM Technical Sessions
Maximo Utility Working Group (MUWG)
EAM Industry Case Studies
Integrated Workplace Management
Security and Compliance
These sessions will address key security and compliance
challenges and demonstrating how IBM security intelligence solutions can
enable secure business amidst the emergence of cloud, mobility, social
business, and big data.
Securing Emerging Technologies
Securing the Infrastructure and Mitigating Threats
Managing Compliance and Audit for a Secure Organization
These sessions will explore the expanding role of mobile technologies
across the enterprise, and the vital role of visibility, control and
automation in the deployment and adoption of new services.
Service Assurance for Communications Service Providers
Cloud Service Providers
Mobility and Endpoint Management
Clients and Business Partners selected to deliver a Pulse education
session may be eligible for a complimentary full conference pass valued
at USD $1,995. After legal review of applicable laws, IBM will determine
eligibility for a complimentary pass on an individual basis. Conference
registration includes meals, education sessions, EXPO Solution Center,
and networking events Sunday evening through Wednesday. Travel and
living expenses are not included and will not be reimbursed. The
complimentary pass for delivering an education session at Pulse is
limited to one client or Business Partner per company per session. IBM
will inform individuals of eligible status and provide any additional
required documentation. IBMers are not eligible for a free pass to
Pulse for presenting a session.
And here's a video I think you'll like if you are concerned about things we will address at Pulse.