Today in London, Jamie Thomas, Vice President of Tivoli Development and Strategy, IBM Software, discussed the critical role of technology in unleasing innovation to turn an explosion of data into new insights, transform business models for unprecedented rewards, and remove barriers between themselves and customers. Virtually everything is being enriched with new levels of computing power. The key takeaway: Now is the time to rethink IT to reinvent your business.
Rethinking IT in terms of reinventing business might seem a daunting endeavor with so many factors impacting the organization:
While all of these factors influence one another, technology has become the number one external factor impacting organizations according to IBM’s latest CEO study. Over 60% of CIOs view cloud as critical to their plans to speed up service delivery. At the same time, organizations are increasingly leveraging mobile devices, further extended by BYOD policies. Over 700 million smart phones and tables will ship this year, a whopping 34% more than in 2011. Not to mention over 20B machine-centric devices already deployed that are essential to enabling business operations and business models.
The net? Efficient service delivery will generate 2.7 zetabytes of digital content in 2012 – an increase of 50% in one year.
Business and IT leaders must determine the impact of this data storm to their organization before mapping out a custom transition plan. You need a plan that will ensure the infrastructure is optimized to anticipate and react with agility to rapid changes, wherever they come from.
What won’t change from organization to organization are the four major challenges required for transformation to continuous innovation:
Speed up service delivery from months to minutes
Increase sales and promotions
Recognize and repair issues before impact
Shrink time to secure critical data
IT Leaders: do you have a plan to transform the IT shop from a cost center into a strategic hub for identifying growth opportunities?
CxOs: are you confident that your business is engaged in continuous innovation as you address changing priorities to keep from being left behind?
Hey Kids! It’s be a while since I posted on the Pulse blog. What’s been keeping me away? New job responsibilities outside [*GASP!*] the scope of social media. More on that another time. Today I have more important things to share with you.
For the past few years, IBM has been sending camera crews around the world to record as much as we can at our events. At some of the larger events, we also stream some of our sessions and interviews live. This is a key component of events today, in that it opens up the event to a much larger audience. Hint, hint.
For the first time, we are streaming live from Pulse Comes to You in London next week on May 30. The event will be attended by over 400 IBM clients and business partners, but we can expand that audience to virtually as many that want to be the first to hear our news next Wednesday. If you are still sleeping while we stream in real time, you can watch the replay while you have your morning coffee.
And if after reading the rest of this post you think my new professional assignment is the consequence of bad spelling, you might be right I'm just getting ready to ride in a car on the wrong side of the road.
Here’s what’s on the agenda:
Key Note 1: Optimising the World's Infrastructure
Jamie Thomas, Vice President of Tivoli Strategy and Development.
Jamie will discuss the critical role of technology in unleashing innovation, including cloud, mobile enterprises, smarter physical infrastructures and security.
Key Note 2: Independent Analyst view of Service Management & Security
Will Cappelli, Gartner
Key Note 3: IBM Watson goes to Work
Dale Lane, Software Developer – DeepQA (Watson), Emerging Technologies.
Dale will talk about the work that has been done to apply Watson’s technological breakthroughs to real-world problems, as well as some of the plans for Watson's future.
The above 19 countries were not in attendance at Pulse 2011 but are here now! We are thrilled to welcome them and the rest of the international attendees, that make up over one-third of our total audience of 8000 that have traveled from 79 countries worldwide!!!
Please join us in the North Pavilion at the MGM Grand Hotel at 4:30 pm today for the International Connection Reception, hosted by Joao Perez, Vice President of Sales, IBM Security.
*** I would like to extend a big thanks to my colleagues on the Smarter Industries team for providing all the guest blogs on Smarter Industries at Pulse 2012 ***
Smart Financial Service Industries are creating a customer-focused enterprise and streamlining operations while regulating risk and compliance. At Pulse 2012, learn how to fundamentally and cost-effectively change the economics of IT and speed the delivery of innovative products and services.
Speaker sessions confirmed for Pulse include presentations from CitiBank, Bank of China and Banco do Brasil. At Pulse 2012, you will gain insights in the most critical banking and financial services industry topics, including:
Leveraging IBM SmartCloud provisioning to meet business needs
Delivery of Business Service Management
Simplifying Endpoint Management in the distributed banking environment
Highlights from the 2011 IBM Security X-Force trend and risk report
Building an enterprise grade cloud and discussions in application performance management
Pulse 2012 will also feature the latest technology initiatives and next-generation solutions offered by IBM and our business partners, where clients can experience demonstrations addressing important topics for banking and financial service organizations like Lease Accounting for Assets and Facilities, Endpoint Management for Automation & Cloud, Effective Governance for Identity and Access Management and Virtualization Security Solutions.
We look forward to seeing you at Pulse next week! Register Now before online registration closes on Thursday, and save $200 off onsite registration.
Today's smart travel and transportation service providers are using insights drawn from smarter data in real time to improve traveler experience, increase the agility of customer sales and service systems, maximize the availability of assets and infrastructure, improve operational efficiency, reduce environmental impact and assure safety and security with less cost and impact on customers. Pulse 2012 explores all these issues and more.
Pulse 2012 offers nearly 30 travel and transportation focused sessions and meetings on topics as diverse as asset management, maintaining rolling stock, maintenance performance and improving fleet maintenance. Pulse 2012 will also include the latest technology initiatives and next-generation solutions offered by IBM and our business partners, including:
IBM Maximo for Transportation demonstration that will show how Maximo for Transportation helps address regulatory requirements with best practices to extend asset life, optimize parts management, reduce road calls, and increase planned maintenance - for fleet trucking, marine, aircraft, rail, and public transportation.
IBM Maximo for Health, Safety and Environment (HSE) Manager demonstration that showcases how standardizing HSE, compliance and quality practices reduces overall risk to employees, communities, stakeholders, and the environment.
Lease Accounting for Assets and Facilities demonstration that helps accelerate preparedness for the new lease accounting standards, on a single platform.
IBM TRIRIGA® delivers advanced analytics and financial controls to achieve compliance with the new lease accounting rules that expects to add an average of $1 billion in new assets to the balance sheets of large companies.
Analytics for Integrated Service Management demonstration that will showcase how service providers can leverage predictive analytics and what-if analysis to prevent service failures and predict business outcomes.
Browse all sessions planned for Travel and Transportation at Pulse 2012 and create a sample agenda.
We look forward to seeing you at Pulse 2012 ! Register Now.
Visit Travel & Transportation industry solutions for more information on our solutions.
With showtime less than two weeks away, I am getting a lot of questions about Pulse, and what we will be streaming over the internet from the conference. So for today's blog, I'll do my best summarize the highlights and where to get more information for your viewing pleasure.
In a nutshell, we are streaming all three days of general sessions as well as the stream keynotes on the Pulse website. We will also stream exclusive interviews with key presenters, including Steve Mills, Manoj Saxena, Jamie Thomas, Marie Wieck and others. You definitely don't want to miss day three when Grady Booch interviews Steve Wozniak in the general session, which . . .
wait for it . . .
includes LIVE Q&A we'll pull from the @ibmpulseTwitter stream!
2:30 pm - 2:40 pm Interview with Kristoff Kloeckner, General Manager of Rational Software
Tuesday, March 6
8:00 am to 9:30 am General Session, live from the Grand Garden Arena
9:30 am - 11:00am General session, Day 2 replay
4:00 pm - 4:15 pm Steve Mills, IBM Senior VP Software interview
4:15 pm - 4:45 pm IBM Champion interview
Wednesday, March 7
9:00 am - 10:30 am General Session, Live from the Grand Garden Arena
Over the next two weeks, while we complete the rest of the Pulse Livestream schedule, think of what you want to ask co-founder of Apple Computer, Steve Wozniak so you're ready on Wednesday March 7. Do not tweet your question before the live Q&A session kicks off from Pulse. Do make sure to follow @ibmpulse so you can join the conversation during Livestream events and all throughout the week.
As I mentioned, this schedule is not complete and any of it subject to change.
Today's healthcare providers and payers are building sustainable healthcare systems, while collaborating to improve quality, outcomes and personalized care and increasing consumer value and access. Join us at Pulse 2012, a premiere IBM Service Management event, from March 4-7 in Las Vegas, to explore these issues and learn how IBM solutions are helping healthcare providers and payers achieve business without limits to address important topics like new service delivery models such as Cloud, physical and digital convergence in facilities management, demands from the growth of mobility, and managing and securing data.
Over 300 client-driven speaker sessions are confirmed for Pulse including presentations from The Johns Hopkins Hospital, University of Utah, and WellPoint. Pulse will help you learn how to fundamentally and cost-effectively change the economics of IT and speed the delivery of innovative products and services by building skills and gaining insights in critical healthcare topics, including:
Smarter Hospitals and Healthcare
Effective Compliance Management
Operational Excellence through Asset Reliability
Pulse 2012 will also be featuring the latest technology initiatives and next-generation solutions offered by IBM and our business partners, where clients can experience demonstrations addressing important topics for healthcare providers like Smarter Hospitals, Maximo Mobile Suite, and Delivering Effective Governance for Identity and Access Management.
More than 7,000 attendees will take part in Pulse 2012. Register now to secure your space at http://ibm.com/pulse
We look forward to seeing you at Pulse 2012!
Keep visiting our blog ibm.com/blogs/pulse for more updates. And for more information on our energy and utilities industry solutions, visit ibm.co/zaCzh0
Telecommunications industry plays a prominent role at IBM Pulse 2012
Smart communications clients are transforming operations to achieve new levels of business and service excellence while being asked to build out smarter networks at the same time. Join us at Pulse 2012, and explore the keys to innovation and agility with a robust service delivery platform. At Pulse you will hear how effective network and service assurance enables control of the entire communication and content management infrastructure, and the strategies for next-generation service quality and delivery.
Speaker sessions confirmed for Pulse include presentations from Bharti Airtel, Dutch Cloud, IMImobile, Rogers Communications, TIM Brazil and U.S. Cellular. Pulse 2012 will help clients learn how to speed the delivery of innovative products and services, and change the economics of your operations by building skills and gaining further insight in important communications topics, including cloud as a platform for new services, building smarter networks, how advanced visibility, control and automation drive smarter operations, as well as Service Provider trends and directions.
Pulse 2012 will also be featuring the latest technology initiatives and next-generation solutions offered by IBM and our business partners, where clients can experience demonstrations addressing important topics for communications providers like Smarter Networks and LTE, Intelligent Site Operations for Smarter Networks and Managing the Network in Today’s Mobile World.
With the emergence of the technologies that make smart grids possible, customers have new levels of information and control. At Pulse 2012 you will hear how utilities are managing their smart grid from a comprehensive, cross departmental perspective, that spans from pro-active maintenance, to modern IT enabled networks, to security and beyond!
At Pulse 2012 hear from 35+ IBM Energy and Utilities clients on topics as diverse as regulatory requirements, asset management for utility operations, smart grid infrastructure and supply chain lifecycle activities. Pulse 2012 will also be featuring the latest technology initiatives and next-generation solutions offered by IBM and our business partners, including:
Smarter Energy demonstrations that show how IBM can help utilities manage intelligent meter networks, mitigate security risk, and comply with regulatory and operational mandates using visibility, control and automation capabilities from IBM.
IBM Maximo for Utilities demonstration shows how Maximo supports work & asset management in core utility lines of business: distribution, transmission, fossil/hydro generation and nuclear power including meter asset management.
IBM Maximo Spatial demonstration is focused on the core utility lines of business: distribution, transmission, fossil/hydro generation and nuclear power including meter asset management and will show the spatial enablement of Maximo Asset Management with ESRI's ArcGIS Server.
And any other awesome firm that is willing to collaborate with IBM by showcasing your business and technology leadership at Pulse.
The benefits are simple, but long reaching. We estimate over 7000 people will pass through the Pulse Expo. And with them, limitless opportunities to progress and develop leads in an environment super charged with the brightest talent, sharpest skill and most focused energy in the industry. If you were there last year, you know what I am talking about and are probably already committed to a Pulse 2012 sponsorship.
Although half of the sponsorship opportunities are still available as of today, they are being scooped up faster than previous years. Friends, now is the time to lock in your Pulse 2012 Expo Sponsorship. Book before December 16 and save a hefty $5K, unless you are a Pulse 2011 Sponsor Alumnus, then you save $10K. These are going fast, and it's no wonder. Just don't say I didn't tell you about it.
I do not visit relatives during the holidays anymore. Especially if it involves air travel. It all started when I got engaged in 2000. As twenty-somethings that hadn’t quite cut the apron strings from each of our families (both ½ day plane trip from Austin, TX) we decided to spend half of our two-week break in Florida with his family and the other half in North Carolina with mine. A great plan, right? Not. The trip was clearly cursed by the travel gods as way too ambitious during the holidays. In Florida, husband-to-be spent the day in the infirmary at Disneyland before requiring emergency dental surgery. In NC, while everyone worried they’d lose power because of Y2K, I thought I was dying of the flu. Literally adding insult to injury, the airline lost our luggage on our way home.
You’d think that trip was enough to render me superstitious against Christmas travel. But fast-forward a couple years into my newlywed era when I was eager to take the show on the road again, this time to introduce my beautiful baby girl, who by then was 18 months old and teething. She also had a minor ear infection, but she had a lot of those back then and if we stayed home for every one we’d never make it out for groceries. A quick trip to the pediatrician confirmed that air travel was perfectly safe as long as we continued her antibiotics. Parents of the world, you know what antibiotics can do to a toddler’s digestive tract.
But the trip was great! And everything would have been just fine if the baggage handlers had not gone on strike while we were en route back to Austin. What should have been a 50 minute layover in Memphis turned into three days with no bags, no car seat, no stroller, no clean clothes, and worst of all, no diapers. Somehow we were able to convince the airline to provide us a hotel room, while others were provided the comfort of the airport furniture. Grateful to have a bed and bath, we still had none of the other toddler necessities listed above and no way to get them. Memphis, we learned, has no sidewalks, at least not any near our hotel. Complicate that with the fact that the city was thawing from an ice storm. Even if we found an open restaurant, walking meant risking a broken hip or being hit by a car skidding on ice. Thankfully, the hotel manager took pity and drove me to Wal-Mart for supplies. But that holiday trip did me in. Since then, I have not only stayed right in my own house at Christmas (with hoarded supplies, of course) but I have also acquired respect for and fear of the baggage handlers union.
We all have our travel horror stories, but maybe fewer of them will include the loss of luggage now that the folks of Amsterdam Airport Schipol figured out a way to leverage Integrated Service Management to create a smarter luggage processing system.
Could the days of me pining away for long distance relatives at the holidays be over because of smarter baggage handling, or will the travel gods come up with some other way to make me to stay home in December?
Do you have knowledge gleaned from experience about the following? If you do, please attend this morning's LIVE Virtual Event.
tailored by industry that address unique service delivery challenges
including security, storage and compliance requirements.
lifecycle management that bridge workflow across line of business,
enterprise architecture, software development and testing, IT operations
(data center, security, storage, and network operations), and business
operations (production and facilities) to ensure successful “go-live”
and continual improvement of applications and services.
dashboards that enable audiences from executives and business operations
to IT managers to see the service and gain insight into service health,
integrity (security and storage), and business activity.
management of service requests and problems spanning business and IT
that enable work orders to be automatically routed to the right support
Asset management that supports both enterprise and IT
assets across all asset classes with a single process model and a single
Automated management of heterogeneous physical
virtualized and cloud environments across distributed systems,
mainframes and storage that ensure security, increase speed and save
Security and storage management that ensure effective
access, identity and threat management, and scalable management of
growing data volumes generated by smart assets and technology.
REGISTER NOW and ATTEND the event at 10 am ET. http://events.unisfair.com/index.jsp?eid=556&seid=8393
This Just In! An early Labor Day present for all you Pulsers!
The Pulse 2011 Enterprise Asset Management (EAM) track will focus on:
Extending asset lifespan,
Increasing equipment uptime and output quality
Optimizing labor efficiency
Improving the management of asset-related parts, material inventory, space planning, and cost control measures
Special focus will be given to best practices, implementation and upgrades.
We’ll also be taking a deep look into how Maximo’s industry specific functionality is addressing the needs of a multitude of markets. The track will also be composed of a series of functional and technical sessions blanketing everything from mobile to scheduling to service provider.
Critical topics will include asset convergence, application consolidation, prevent safety and regulatory risk, improve compliance management, lean and connected supply chain, informed and collaborative workforce, real-time insight into all physical and IT assets, pro-active vs. reactive maintenance, streamline work order tracking and labor reporting, remote access to asset and work management processes, facilities management, and space planning.
The Pulse 2011 EAM will include the following seven tracks:
Asset Management Best Practices
What is your maintenance management strategy for production, facilities, and transportation assets? In this track we are looking for certain techniques, processes, activities, and or incentives deemed to be extremely effective/efficient in delivering world-class maintenance at your plant or facility. Presentations should highlight quantitative and qualitative ROI and Return on Asset (ROA) data such as equipment uptime, inventory carrying costs, labor utilization, and regulatory compliance. Other areas may include training, application consolidation, integration to condition monitoring, and organizational structure and function distribution.
In this track we are looking for IBM Maximo Asset Management version 7 customers to share their implementation or upgrade story from legacy versions. We are particularly interested in hearing about the planning, tools and tasks involved, post implementation/upgrade review, and the improvements you have leveraged in architecture, functionality, security, and scalability.
Introducing IBM Maximo Asset Management 7.5
This track showcases the new functionality that will be delivered in IBM Maximo Asset Management version 7.5. We are specifically looking to secure clients that have served as development partners and wish to share their experiences and input in shaping this release via agile methodologies. Presentations and discussions on collaboration between self-organizing, cross-functional teams, and process adaptability throughout the life-cycle of the project are welcomed as well as discussions on how rapid delivery and high quality software aligns with your end-user needs and your company’s business objectives. These sessions may be teamed with IBM Maximo Asset Management development staff and or be in a panel format.
Maximo Technical Sessions
The technical sessions are designed to be co-presented by an IBM Maximo subject matter expert and a Maximo client or group of users on a panel to provide a dual perspective: learning and training from the Maximo presenter, and real-world experiences from the client. Areas of interest may include: workflow, reporting, migration, monitoring, archiving, and integration. Clients submitting an abstract will be mapped with the appropriate subject matter expert.
Maximo Utility Working Group (MUWG)
IBM is pleased to announce that the Maximo Utility Working Group (MUWG) will once again be integrated into the Pulse curriculum. Celebrating its 13th year, the MUWG agenda will focus on electric, gas, water and wastewater presentations and incorporate the new Maximo Supply Chain Users Group presentations. Waves of change brought by deregulation, globalization, restructuring, increasing competition, and new environmental/regulatory requirements have brought new challenges to this industry and put business operations at center stage.
Asset Management for Your Industry
Asset management in a smarter planet continues to drive the need for significant breadth and depth of capabilities for various industries. In this track we would like to hear from a multitude of industries: Energy, Manufacturing, Transportation, Chemicals & Petroleum, Mining, Life Sciences, Telecom, Finance, and Public Sector – including State, Local, and Federal Government users, to highlight how you have addressed your industry specific challenges with IBM Maximo Asset Management. We are particularly interested on new possibilities to bring together business and IT assets and identifying how you can reduce costs, lower risks and improve service.
In this track we are looking to highlight how you are using asset management to make your building or facility smarter in a reliable, cost effective, and greener/sustainable manner. This may be in the form of managing space usage and occupancy, increasing energy efficiency, and providing reliable operations and improved maintenance. We are particularly interested in hearing how you are using IBM Maximo for Space Management, Maximo for Data Center Infrastructure Management, IBM Maximo Asset Management, Maximo for Energy Optimization, and Maximo for Service Providers.
How much do you think the man who discovered Michigan J. Frog would have made if only he would sing for anyone else? Millions? Billions?
Perhaps we'll never know, but here is something we do know: there is an estimated $230 TRILLION dollars of capital assets deployed around the world that businesses depend on for real results. These devices are instrumented, interconnected and unlike Michigan J. Frog, talking to everyone all the time. But we’re not listening.
Why? Because most of them were designed with different technologies and speak different languages, and mostly we hear a bunch of noise. *croooooooaak*
To enable the interconnected infrastructures to communicate with each other so we can make sense out of what they are saying, we need to harness the power of software that can connect any type of device to any network.
When we do, then we can deliver the intelligence we expect from a smarter planet.
Check out the following video for an automobile industry scenario.
In a couple of weeks, on 9/22, we will open Pulse 2011 Call for Speakers. Many of you have already been thinking about this for a while. We hope you consider sharing your expertise in connecting the system of systems with software that is smart AND secure by design. Here's how you can prepare and submit your papers after 9/22.
Full days of an agenda exploring Integrated Service Management solutions for every industry across business and IT that address the full service lifecycle, both within and beyond the datacenter. Discover how to transform traditional IT, physical, and emerging smart assets into unique business value.