- Pulse Web site
- Pulse presentation materials, audio and video recordings and more
- Pulse video sessions and interviews that were livestreamed
- Pulse SmartSite (for your agenda information, etc.)
- Pulse conversations online (find Pulse on Twitter, LinkedIn, Facebook, Flickr and more all in one place. Make sure to register your blogs.)
- Smarter Planet blog
- Integrated Service Management blog
- Smarter Computing on Twitter
- IBM communities on ibm.com
- IBM communities on developerWorks (See Service Management Connect)
Pulse conference community blog
Tiffany Winman 12000065XB firstname.lastname@example.org Tags:  smarter-computing ibmpulse smarterplanet ibmsoftware service-management ibm pulse2012 pulse2011 software 1,791 Visits
Thanks to all the IBM Pulse conference attendees and staff for making Pulse 2011 another great year!
Save the date for the Pulse 2012 conference next year: March 4-7, 2012 at the MGM Grand in Las Vegas, Nevada.
Below are some links to help you find Pulse content and share in ongoing conversations beyond the conference:
Below is a photo slideshow that Pulse attendees added to the Pulse Group on Flickr. Please share yours as well and add the pulse2011 tag.
Jennifer Dennis 110000CSRM JBDENNIS@US.IBM.COM Tags:  twitter hashtag service-management ibm facebook conference pulse2010 ibmpulse 1 Comment 1,779 Visits
I’m going to predict that the people who know me
are going to LOL when they read this blog because I don’t tweet. This is ironic
because I am a certifiable Internet JUNKIE! For proof of this, I met by best
friends online and talk to them more than the people in my house. And when I do
see my online BFFs in person, we have our
But Twitter has never been my thing. I often wonder if I need to be indoctrinated at some social media therapy center so that I can keep my job as marketing communications specialist. Tiffany Winman, feel free to reply with any recommendations here or on my Facebook Wall.
Ahh, Facebook. Definitely more my speed. Perhaps there is a way to tweet via Facebook that I just haven’t learned yet. Tiff?
Ok, ok. So I have tweeted some for Pulse, if not much from my own neglected Twitter account. Tiffany, our social media guru, taught me how to use a few cool tools, like HootSuite, which updates status with Twitter and Facebook at the same time – which I loooove. A working IBMer mom of two littles, I am all about multi-tasking. You know, two tweeting birds: one stone. Check it out if you have the Twitter and/or Facebook Junkie Monkey on your back.
Take from me (or don't): there is no shame in being
clueless as to just what the heck the Twitter fuss is all about. But, if you
are attending Pulse this year, you should care.
This conference is going to be huge. Pulse will be host to over 5000 attendees and feature over 300 client and IBM Business Partner presentations. So while your ticket to Pulse can provide a glimpse of what the near future will look like from the most uber-intelligent Tech and Business experts, you are still going to miss a lot because it is impossible to be in more than one place at a time.
Unless you use Twitter. Twitter is the closest thing to time
travel that we have right now. And if aren't planning to travel to Pulse
First Things First. Get a Twitter Account, Already!
This is painless and only takes a minute. Do it now, K? THX!
Use Hashtags in Your Tweets
Tagging your tweets ensures that your input is included in search results on your subject matter. And you want this. People don’t tweet because they want to be wallflowers. So they use hashtags.
Always wanted to know what a hashtag was but were too busy to Google it? A hashtag is just a tag included inline with your status update.
Twitter tags are called hashtags because they are preceded by the "#" character. The “#” prefix is called the hash (mark) and in Twitter messages it is immediately followed, without a space, by topic or issue you want to tag for others to find. Together, you have a code called a “Hashtag.”
Don’t even ask me why it is a hashtag and not a poundtag. IDK.
Use the following HASHTAGS in your tweets during Pulse:
#ibmpulse #svcmgmt #dyninfra #ibmtivoli #ibmrational #ibmstorage #ibmsecurity #ibmcloud #greenit #tivuser #assetmgmt #maximo #systemz #tivz #taddm #netcool #midmkt #omegamon #tbsm
Here’s an example:
Keep Up With What IBM is Saying During Pulse
Follow these Twitter streams by clicking each of the following links and then clicking Follow.http://twitter.com/ibmpulse
Tiffany Winman 12000065XB email@example.com Tags:  tivoli service-management ibmpulse vegas cloud soa green zollar keynote pulse09 smarter-planet harley-davidson infrastructure brandt pulse storage dynamic 1 Comment 1,767 Visits
Just got out of Day 1 of Pulse General Session Kickoff. I was unable to get a stable connection in the Theatre, so I’ve had problems in uploading media to the two channels below, but keep checking since I should have cool stuff I’ll be discussing throughout the conference uploaded soon:
Videos: Pulse channel on YouTube (see recent activity in left column also click on subscribe to get updates on recent activity)
Highlights so far:
Forrest Sawyer is here hosting Pulse News Network, who is roving around conducting live stories at Pulse
Laura Sanders and Alan Ganek, in comedy style mode, discussed demos of how
Jim Haney, Harley Davidson CEO, spoke on how important
Tom Rosamillia, General Manager of IBM WebSphere Software, spoke on how SOA and Service Management together help deliver the Dynamic Infrastructure vision and invite folks to learn more at the upcoming IMPACT conference in May.
John Brandt, from the MPI Group, spoke about how Convergence is a great opportunity moving forward. As a community strategist, a key point he kept reinforcing that resonated with me was that Customers are rarely buying a brand. For instance, they are not buying beer, but relationships and community. Yup!
He says we all should be asking three main questions: What do your customers really want? Can employees deliver real innovation? Do your processes drive consistent measurable progress?
Repeated theme throughout the entire morning was: Who will lead the charge for a Smarter Planet and Dynamic Infrastructure: You! You! You! Rich Esposito, VP of IBM IT Strategy and Architecture Services, specifically called out CIOs, stating they are in a bittersweet spot--being challenged to align with both the demands of the business and the world. He said they are in the best position to lead the journey and transform the waters. The good news is that being a good citizen strategically also helps in lowering total costs in managing IT and business infrastructure in the long run!
In the Pulse twitter chatter, a lot of conversation centered on definitions of Cloud and SOA and the smart planet concept.
Thanks to Guillermo Garcia for letting me borrow his power chord to create this blog!
Thanks to Guillermo Garcia for letting me borrow his power chord to create this blog!
Thanks to Guillermo Garcia for letting me borrow his power chord to create this blog!
Thanks to Guillermo Garcia for letting me borrow his power chord to create this blog!
Jennifer Dennis 110000CSRM JBDENNIS@US.IBM.COM Tags:  cloud ipad ibmpulse pulse tivoli ibm integrated-service-manage... 1,749 Visits
I heard that the folks presenting a Cloud demo at Pulse are running a contest to giveaway an iPad after the Pulse General Session on Tuesday. They would like Pulse attendees to try out the Cloud demo. However, you don't even have to take part in the demo to be eligible. Just bring a business card and drop it in their box near the demo. Here are the deets:
Play a part in the demo "Witness Cloud and Integrated Service Management IN ACTION." Then answer a few simple questions and you could walk away with an iPad!!!
If you are interested in Cloud, you also might add Session #2084 "Integrated Service Management Cloud Simulator Overview" to your agenda. Use the PulseSmartSite to add #2084 to your agenda.
By the way, like my new digs? I think I'm gonna like it here, so here's a big ole SHOUT OUT to my good friend Tiffany Winman for her work with Alison Olssen on building my shiny new bloggy home :)
Tiffany Winman 12000065XB firstname.lastname@example.org Tags:  ibmsoftware ibmpulse mobility foursquare pulse conference barcodes feeds smartsite pulse2011 1,728 Visits
Everywhere I look in Las Vegas during the IBM Pulse Conference, people are engrossed with their cell phones, iPads, or other mobile devices. While eating dinner, walking down the sidewalk, or waiting in line, more and more of our life is intertwined with the magic and draw of mobility power.
This year, the Pulse conference enables mobility lovers in several new ways:
Access the Pulse SmartSite anytime, anywhere to manage your Pulse agenda and activities via a web browser or HTML 5 web-enabled smartphone including Android, iPhone, Windows Mobile, and Blackberry Storm2.
Pulse mobile edition
Check-in on FourSquare three times and receive a special gift from the User Community Networking area in the Pulse Solution Expo.
Visit and bookmark Pulse-related information quickly with QR codes used throughout signage and handouts during the conference. I recommend downloading mobile barcode reader software prior to Pulse if your phone doesn't already have an app.
For related resources, see:
Jennifer Dennis 110000CSRM JBDENNIS@US.IBM.COM Tags:  cloud enpoints physical telco communication smarter tririga telecommunications mobile bigfix planet enterprise ibm pulse security infrastructure maximo it ibmpulse 1,646 Visits
Telecommunications industry plays a prominent role at IBM Pulse 2012
Smart communications clients are transforming operations to achieve new levels of business and service excellence while being asked to build out smarter networks at the same time. Join us at Pulse 2012, and explore the keys to innovation and agility with a robust service delivery platform. At Pulse you will hear how effective network and service assurance enables control of the entire communication and content management infrastructure, and the strategies for next-generation service quality and delivery.
Speaker sessions confirmed for Pulse include presentations from Bharti Airtel, Dutch Cloud, IMImobile, Rogers Communications, TIM Brazil and U.S. Cellular. Pulse 2012 will help clients learn how to speed the delivery of innovative products and services, and change the economics of your operations by building skills and gaining further insight in important communications topics, including cloud as a platform for new services, building smarter networks, how advanced visibility, control and automation drive smarter operations, as well as Service Provider trends and directions.
Pulse 2012 will also be featuring the latest technology initiatives and next-generation solutions offered by IBM and our business partners, where clients can experience demonstrations addressing important topics for communications providers like Smarter Networks and LTE, Intelligent Site Operations for Smarter Networks and Managing the Network in Today’s Mobile World.
We look forward to seeing you at Pulse! Register now @ http://bit.ly/wmuaAu
Keep visiting our blog ibm.com/blogs/pulse for more updates. And for more information on our energy and utilities industry solutions, visit ibm.co/y1yMmr
Noah Kuttler 110000SVNJ email@example.com Tags:  pulse pulse2011 software ibmpulse assurance 1,609 Visits
In getting ready for Pulse 2011 I've been talking with folks from different IBM teams who will be at the conference on February 27 through March 2.
Maria ("Mary") Tafuri, Worldwide Program Director of the IBM Software Accelerated Value Program for IBM Tivoli Software, recently recapped for me what the IBM Software Accelerated Value Program is about and what her team will have going on at Pulse this year.
By way of introduction, Mary has been the Tivoli Accelerated Value Program Director since early 2010. She joined IBM in 1996, and has extensive experience in the areas of customer and product support, strategy planning, and business model initiatives. Mary also has worked as an IBM manager in a number of different countries and with many international clients, experience which serves her well in her current worldwide role.
Can you give me a quick refresher on the IBM Software Accelerated Value Program?
Mary: I'd be glad to! The IBM Software Accelerated Value Program is a technical advisory service that complements and enhances IBM's standard Subscription and Support. The program matches clients with an IBM Accelerated Value team of experts who partner with the client and deliver ongoing services -- on-site assistance, best-practice sharing, skill-building activities, and diagnostic coaching -- that maximize the client's software investment at all points along the life cycle of the software. In fact, the Accelerated Value Program's name comes from the fact that it helps clients accelerate from software purchase to software return-on-investment.
What will the IBM Accelerated Value Program have going on this year at Pulse?
Mary: We're pretty excited about what we have planned this year. First, we'll have an Accelerated Value Program Red Carpet Lounge located near the front of the Solution Expo hall where Accelerated Value clients can relax and check e-mail between sessions, and where IBM customers can learn about the Accelerated Value Program. And before everyone dives into the technical sessions starting on Monday morning, we hope they'll join us in the Accelerated Value Red Carpet Lounge for opening night VIP martinis on Sunday, February 27 from 6:30 to 9:00 PM.
Also in the Accelerated Value Red Carpet Lounge every afternoon from Monday, February 28 through Wednesday, March 2, we'll be hosting a series of technical sessions and discussions with Tivoli software experts covering all Tivoli product segments. These sessions will be a great opportunity for IBM customers to meet one-on-one with top Tivoli experts. Also, I will be holding an informal Q&A and discussion session from 4:30 to 5:30 PM on Monday afternoon, but I'll also be available at other times throughout Pulse -- just talk to one of us in the lounge to find a time that works for you.
I encourage attendees to stop by the Accelerated Value Lounge to check the schedule for sessions they're interested in. Also you can keep an eye on our IBMSoftwareValu Twitter feed before and during Pulse for session topics and times. Also, on a completely non-technical note, throughout Pulse we'll also be having random drawings and giving away gift cards to visitors at the lounge, just for the fun of it.
How can IBM customers learn more about the Accelerated Value Program?
Mary: Just stop by at the Accelerated Value Red Carpet Lounge and we'll be glad to answer questions. Also visit the IBM Software Accelerated Value Program Web site at www.ibm.com/software/support/acceleratedvalue.
Can IBM customers contact you for more information?
Thank you for your time
Mary: You're welcome, and see you at Pulse!
Special thanks to Barbara Fox, who contributed to this article.
Jennifer Dennis 110000CSRM JBDENNIS@US.IBM.COM Tags:  asset eam practices management maximo enterprise ibm ibmpulse awards 2011 best pulse 1,588 Visits
The Pulse Blog welcomes guest blogger, Rob Bloom, IBM Maximo Asset Management Marketing Manager, who gives an overview of the Enterprise Asset Management track kickoff.
Tiffany Winman 12000065XB firstname.lastname@example.org Tags:  management" zollar "service software ibm pulse gore ibmsoftware rational smarter-planet tivoli pulse2010 ibmpulse 1,581 Visits
Yesterday, Al Zollar kicked off the Pulse 2010 Conference with an overview of how IBM's Integrated Service Management approach is helping the world build a smarter planet.
Vice-President Al Gore discussed how business leaders can step up to the challenge of helping to make the world a better place with energy efficiency and climate change. Gore's humor was a big hit with the audience.
Follow daily updates, roving reporting videos, on-site photos, and news announcements on the Pulse Web site.
See press announcements at IBM Pulse.
See variety of IBM blogs for news by specific focus areas.
Visit the Smarter Planet blog to continue the discussion.
Live photos from IBM Pulse Conference
Tiffany Winman 12000065XB email@example.com Tags:  virtual energy-management dynamic-infrastructure green security asset-management pulse cloud automation smarter-planet storage ibmpulse 1,527 Visits
Today, Pulse goes virtual.
Did you see the announcement?
In February, Pulse 2009 became the first global event dedicated to building a smarter planet through a dynamic infrastructure.
-->Watch highlights from Pulse 2009
Then IBM took the Pulse conference on the road to more countries with Pulse Comes to You.
-->See Pulse Comes to You video
Yup, that's me with my favorite IBM bee.
Now Pulse is going virtual with live Webcasts and chats with industry experts and IBM innovators today.
The pretty brochure will tell you the event is for you to:
Normal language please?
My translation: the event will focus on latest trends and innovations for helping folks manage their Infrastructure better. The key focus is on responding quickly to change, managing assets, and delivering quality service.
Virtual attendees can exchange electronic business cards and attend six different solution booths to grab collateral, watch customer videos and demos, and chat about solutions for better managing their assets and infrastructure.
The 6 booths
12:00 PM: Managing a Dynamic Infrastructure
12:15 PM: Chat with the Experts
12:45 PM: Datacenter Automation in an Uncertain Economy
01:30 PM: Chat with the Experts
02:30 PM: Security for the Dynamic infrastructures
03:30 PM: Industrialize and Automate the Way you deliver Services with IBM Cloud
04:15 PM: Chat with the Experts
04:30 PM: Closing Comments: Pulse 2010
05:30 PM: Exhibit Hall Closes
*Eastern Standard Time
I plan on popping in and out today to chat with some of my favorite IBMers, customers, and Business Partners. I hope to see you there!
-->Register for the event
Tiffany Winman 12000065XB firstname.lastname@example.org Tags:  service-management tips tivoli pulse ibm travel rational smarter-systems pulse2010 software ibmpulse 1 Comment 1,517 Visits
See this video for some quick travel and planning tips for your trip to the 2010 Pulse Conference.
The weather is fair in Las Vegas (56 degrees), partly cloudy with a chance of rain on Sunday and Monday. Bring an umbrella.
Give yourself plenty of time at the airport. Others are reporting reporting security lines.
Jennifer Dennis 110000CSRM JBDENNIS@US.IBM.COM Tags:  ibm-partner ibm ibmtivoli ibmcloud ibmpulse ibm-pulse ibm-energy-management 1,515 Visits
Stop by the Pulse 2010 Expo and say hello to our Sponsors. We are honored to have these great companies partner with us at Pulse!
And now, a few words from our sponsors ;-)
Alcatel-Lucent - Diamond
Execute your transformation with Alcatel-Lucent; the world’s largest Tivoli Assurance integrator, with over 130 customers deployed in the telecom, transport and energy markets. Come see us (D302) to discuss how to assure your business performance, your time to revenue, your assets and how to enhance your customer experience.
Pirean - Diamond
Pirean - AAA Accredited and industry leading consultancy, development and support services for IT Security and Service Management built on IBM Tivoli Software. As proud sponsors of Pulse 2010 we invite you to join us at booth D301 to find out more about our Smarter Tivoli Solutions and Services portfolio.
generationE Technologies - Platinum
generationE Technologies presents Transform Your Business by Taking Automation to the Next Level, a Pre-Pulse Webcast. on February 17th at 11 a.m. Eastern time. Learn about Orchestrating Tivoli Event and Incident Response with Resolve Runbook Automation. Register here. As a Platinum Sponsor, we are hosting a customer reception at PULSE. Email email@example.com or visit booth P305.
EDI - Gold
The convenient truth is that people like great prizes from EDI! Maximo users - come get a carbon credit from EDI at booth G-312 for your chance to receive one of many great prizes to warm your heart!
ESRI - Gold
ESRI has provided mapping technology to IBM users for over 20 years. Today IBM users are improving the performance of their organizations by implementing ESRI GIS technology to manage mobile and fixed assets more efficiently. Visit ESRI at booth G308 in the Solution Center to see the smarter planet from a new perspective. . www.esri.com
Gulf Breeze Software Partners - Gold
No matter which Tivoli applications you're deploying, Gulf Breeze Software Partners can help you make the most out of your investment. We have helped customers deploy fully integrated solutions comprised of ITM, ITCAM, Maximo, NetCool/OMNIbus and TBSM, so we can help you make it all work together.
Syclo - Gold
For over a decade Syclo’s SMART Mobile Suite has been the #1 selling mobile solution. Why? We’ve taken our deployments in 750 organizations and developed prebuilt, preintegrated, feature-rich industry applications. Regardless of connectivity, device or number of users our mobile works. Visit us in PULSE booth G307 and at maximo.syclo.com
Actuate - Silver
Get up to speed on BIRT, the reporting technology in Maximo and Tivoli Common Reporting. See a demonstration of a Maximo dashboard with KPIs, where BIRT and Actuate reports co-exist, business users can perform self-service reporting, and information can be delivered to non-Maximo users at the Actuate and Reporting House Booth #S220.
APC by Schneider Electric - Silver
Attend APC’s Session: Monday Feb 22nd, 4:30PM EXPO Floor Theater and receive a Free APC JUMPDRIVE Managing Data Center Efficiency with IBM and APC’s Integrated Software Platform. Attend this session and learn about the integration of APC's Data Center management platform and IBM's Tivoli Monitoring for Energy Management. Speaker, Soeren Brogaard Jensen, VP of Enterprise Software, APC by Schneider Electric.
Enfora - Silver
How do you start to connect and manage high value assets that sit beyond your enterprise network or turn ‘dumb’ assets into intelligent assets? Enfora, a leader in wirelessly networking geographically dispersed assets, will demo a new Maximo External Adapter (MEA) that enables asset management from a wide area wireless network (WWAN).
GenesisSolutions - Silver
GenesisSolutions (Booth #S419), a proud sponsor of IBM Pulse 2010, will be co-presenting with Wyeth Pharmaceuticals on a successful Maintenance Excellence program consisting of RCM, planning & scheduling, critical spares, calibration, automation and controls. Additionally, we will be presenting with Port of Seattle on “Putting Maximo Work History to Work”.
Lighthouse Security Group - Silver
Lighthouse Gateway™ is an industry-leading, next-generation platform for Enterprise Identity and Access Management (IAM). A cloud-computing alternative to conventional on-premise Tivoli IAM infrastructure, Lighthouse Gateway considerably reduces Total Cost of Ownership (TCO) while providing clients with an ease of management, quick time to market, and compliance with industry regulations. For more information and a preview, please visit www.DiscoverLighthouseGateway.com
Materna - Silver
As a leading European ICT company MATERNA provides solutions for IBM’s Dynamic Infrastructure strategy. Our solution “Training in a Cloud” exemplifies how to combine service management, virtualization, automation and client management into one ready for use service. MATERNA provides an integrated understanding of how to implement cloud services.
Panduit - Silver
Visit Panduit booth (S222) and learn how Panduit’s Physical Infrastructure Manager™ Software Platform and intelligent PanView iQ™ System Hardware work together to provide local or remote management and monitoring of connectivity, ensuring network reliability to support service level agreements and reduce network costs.
Predatar - Silver
Predatar™ reduces operational costs and risk, whilst improving visibility and service levels across TSM and storage infrastructures. Predatar™ automates tasks required to manage, improve, and control costs of TSM and storage environments; including deep problem discovery, management visibility, capacity planning, recovery planning, TSM licence discovery and knowledge sharing. Predatar™ proudly sponsors Pulse 2010. To learn more about the benefits of Storage Management Automation, visit us at stand S224 or see www.predatar.com
Tiffany Winman 12000065XB firstname.lastname@example.org Tags:  assetmgmt security risk pcty milan datacenter servicemgmt consolidation socialmedia pulse itil italy ibmpulse technology ibm spain automation madrid information storage compliance smarterplanet tivoli operations dyninfra pulse09 software 1,440 Visits
Tiffany Winman 12000065XB email@example.com Tags:  ibmpulse smarter-computing ibmsoftware pulse2011 1,320 Visits
Today, IBM kicked off its Pulse Opening General Session with guest speaker Dean Kamen, physicist and inventor. Watch the livestream of the general session below. Nothing is wrong with your sound. In the beginning, we just didn't play the intro music while folks were coming in. :)
Today's activities included livestream sessions with the press:
Today's Pulse EXPO interviews included:
Tiffany Winman 12000065XB firstname.lastname@example.org Tags:  expo keynotes service-management pulse09 preconference tivoli pulse ibmpulse 1,275 Visits
To continue on my last blog entry…I also got a behind the scenes look at how the conference was coming together in the Expo and general session areas.
Based on the site map below, you will notice that there are three main areas that Pulse attendees will spend much of their time during the conference.
After a very long walk down a winding hallway, you will find the registration area in the
The Pulse general sessions and Palooza area is a very different story since it is located in the MGM Grand Garden Arena, which resides closer to the casino. If you can find witchcraft eatery, then you can find the Grand Garden Arena. See pictures below.