Pulse conference community blog
Jennifer Dennis 110000CSRM JBDENNIS@US.IBM.COM Tags:  ibm-partner ibm ibmpulse ibmcloud ibmtivoli ibm-pulse ibm-energy-management 2,242 Visits
Stop by the Pulse 2010 Expo and say hello to our Sponsors. We are honored to have these great companies partner with us at Pulse!
And now, a few words from our sponsors ;-)
Alcatel-Lucent - Diamond
Execute your transformation with Alcatel-Lucent; the world’s largest Tivoli Assurance integrator, with over 130 customers deployed in the telecom, transport and energy markets. Come see us (D302) to discuss how to assure your business performance, your time to revenue, your assets and how to enhance your customer experience.
Pirean - Diamond
Pirean - AAA Accredited and industry leading consultancy, development and support services for IT Security and Service Management built on IBM Tivoli Software. As proud sponsors of Pulse 2010 we invite you to join us at booth D301 to find out more about our Smarter Tivoli Solutions and Services portfolio.
generationE Technologies - Platinum
generationE Technologies presents Transform Your Business by Taking Automation to the Next Level, a Pre-Pulse Webcast. on February 17th at 11 a.m. Eastern time. Learn about Orchestrating Tivoli Event and Incident Response with Resolve Runbook Automation. Register here. As a Platinum Sponsor, we are hosting a customer reception at PULSE. Email email@example.com or visit booth P305.
EDI - Gold
The convenient truth is that people like great prizes from EDI! Maximo users - come get a carbon credit from EDI at booth G-312 for your chance to receive one of many great prizes to warm your heart!
ESRI - Gold
ESRI has provided mapping technology to IBM users for over 20 years. Today IBM users are improving the performance of their organizations by implementing ESRI GIS technology to manage mobile and fixed assets more efficiently. Visit ESRI at booth G308 in the Solution Center to see the smarter planet from a new perspective. . www.esri.com
Gulf Breeze Software Partners - Gold
No matter which Tivoli applications you're deploying, Gulf Breeze Software Partners can help you make the most out of your investment. We have helped customers deploy fully integrated solutions comprised of ITM, ITCAM, Maximo, NetCool/OMNIbus and TBSM, so we can help you make it all work together.
Syclo - Gold
For over a decade Syclo’s SMART Mobile Suite has been the #1 selling mobile solution. Why? We’ve taken our deployments in 750 organizations and developed prebuilt, preintegrated, feature-rich industry applications. Regardless of connectivity, device or number of users our mobile works. Visit us in PULSE booth G307 and at maximo.syclo.com
Actuate - Silver
Get up to speed on BIRT, the reporting technology in Maximo and Tivoli Common Reporting. See a demonstration of a Maximo dashboard with KPIs, where BIRT and Actuate reports co-exist, business users can perform self-service reporting, and information can be delivered to non-Maximo users at the Actuate and Reporting House Booth #S220.
APC by Schneider Electric - Silver
Attend APC’s Session: Monday Feb 22nd, 4:30PM EXPO Floor Theater and receive a Free APC JUMPDRIVE Managing Data Center Efficiency with IBM and APC’s Integrated Software Platform. Attend this session and learn about the integration of APC's Data Center management platform and IBM's Tivoli Monitoring for Energy Management. Speaker, Soeren Brogaard Jensen, VP of Enterprise Software, APC by Schneider Electric.
Enfora - Silver
How do you start to connect and manage high value assets that sit beyond your enterprise network or turn ‘dumb’ assets into intelligent assets? Enfora, a leader in wirelessly networking geographically dispersed assets, will demo a new Maximo External Adapter (MEA) that enables asset management from a wide area wireless network (WWAN).
GenesisSolutions - Silver
GenesisSolutions (Booth #S419), a proud sponsor of IBM Pulse 2010, will be co-presenting with Wyeth Pharmaceuticals on a successful Maintenance Excellence program consisting of RCM, planning & scheduling, critical spares, calibration, automation and controls. Additionally, we will be presenting with Port of Seattle on “Putting Maximo Work History to Work”.
Lighthouse Security Group - Silver
Lighthouse Gateway™ is an industry-leading, next-generation platform for Enterprise Identity and Access Management (IAM). A cloud-computing alternative to conventional on-premise Tivoli IAM infrastructure, Lighthouse Gateway considerably reduces Total Cost of Ownership (TCO) while providing clients with an ease of management, quick time to market, and compliance with industry regulations. For more information and a preview, please visit www.DiscoverLighthouseGateway.com
Materna - Silver
As a leading European ICT company MATERNA provides solutions for IBM’s Dynamic Infrastructure strategy. Our solution “Training in a Cloud” exemplifies how to combine service management, virtualization, automation and client management into one ready for use service. MATERNA provides an integrated understanding of how to implement cloud services.
Panduit - Silver
Visit Panduit booth (S222) and learn how Panduit’s Physical Infrastructure Manager™ Software Platform and intelligent PanView iQ™ System Hardware work together to provide local or remote management and monitoring of connectivity, ensuring network reliability to support service level agreements and reduce network costs.
Predatar - Silver
Predatar™ reduces operational costs and risk, whilst improving visibility and service levels across TSM and storage infrastructures. Predatar™ automates tasks required to manage, improve, and control costs of TSM and storage environments; including deep problem discovery, management visibility, capacity planning, recovery planning, TSM licence discovery and knowledge sharing. Predatar™ proudly sponsors Pulse 2010. To learn more about the benefits of Storage Management Automation, visit us at stand S224 or see www.predatar.com
Tiffany Winman 12000065XB firstname.lastname@example.org Tags:  virtual energy-management dynamic-infrastructure green security asset-management pulse cloud automation smarter-planet storage ibmpulse 2,710 Visits
Today, Pulse goes virtual.
Did you see the announcement?
In February, Pulse 2009 became the first global event dedicated to building a smarter planet through a dynamic infrastructure.
-->Watch highlights from Pulse 2009
Then IBM took the Pulse conference on the road to more countries with Pulse Comes to You.
-->See Pulse Comes to You video
Yup, that's me with my favorite IBM bee.
Now Pulse is going virtual with live Webcasts and chats with industry experts and IBM innovators today.
The pretty brochure will tell you the event is for you to:
Normal language please?
My translation: the event will focus on latest trends and innovations for helping folks manage their Infrastructure better. The key focus is on responding quickly to change, managing assets, and delivering quality service.
Virtual attendees can exchange electronic business cards and attend six different solution booths to grab collateral, watch customer videos and demos, and chat about solutions for better managing their assets and infrastructure.
The 6 booths
12:00 PM: Managing a Dynamic Infrastructure
12:15 PM: Chat with the Experts
12:45 PM: Datacenter Automation in an Uncertain Economy
01:30 PM: Chat with the Experts
02:30 PM: Security for the Dynamic infrastructures
03:30 PM: Industrialize and Automate the Way you deliver Services with IBM Cloud
04:15 PM: Chat with the Experts
04:30 PM: Closing Comments: Pulse 2010
05:30 PM: Exhibit Hall Closes
*Eastern Standard Time
I plan on popping in and out today to chat with some of my favorite IBMers, customers, and Business Partners. I hope to see you there!
-->Register for the event
Tiffany Winman 12000065XB email@example.com Tags:  service-management business-partners storage event maximo summit partners pulse conference automation tivoli pulse2010 security ibmpulse awards asset-management green 2,247 Visits
In response to: If you’re an IBM Tivoli Business Partner why attend Pulse?Lisa, welcome to the blogging team. Great post on the Tivoli Pulse Business Partner Summit. I'm posting this to our Pulse blog too so others can find it.
Tiffany Winman 12000065XB firstname.lastname@example.org Tags:  references hospitality customers pulse2010 clients lounge pulse ibmpulse pulse-2010 1,568 Visits
One of the hopping places at Pulse for the last two years has been the Pulse Client Hospitality Lounge. Conference attendees hang out there to relax between sessions, sink into one of the comfortable sofas, and grab a snack or cold beverage while checking messages or networking with colleagues. The Lounge is one way of IBM saying "Thank You" for being a part of our community. When clients sign up to be a reference, update their current solution information, or join a user community group, they received a free gift.
If you're planning on attending Pulse 2010, I encourage you to drop by the Client Hospitality and ask for details when you register at the conference. A bonus treat: You might just be able to "hang" with the two wonderful ladies below--Danyel Otteson (Tivoli User Communities) and Laura Wilkens (Tivoli Client Success Marketing).
-->See examples of other IBM client success stories
To participate in the IBM client reference program, contact your IBM representative, IBM Business Partner or e-mail IBM at email@example.com.
Tiffany Winman 12000065XB firstname.lastname@example.org Tags:  service-management ibmtivoli cloud-computing pulse computing tivoli cloud ibm ibmcloud pulse2010 ibmpulse 2,392 Visits
Tiffany Winman 12000065XB email@example.com Tags:  security assetmgmt risk pcty milan datacenter servicemgmt consolidation socialmedia pulse itil italy technology ibmpulse ibm automation spain madrid information storage compliance smarterplanet tivoli pulse09 dyninfra operations software 2,598 Visits
Heena Kankali 2700026GNR firstname.lastname@example.org Tags:  pulse09 ibmpulse service-management uk 1,318 Visits
Pulse Comes to You 2009 - UK
19 May 2009, Mercedes-Benz World, Weybridge
Pulse Comes to You brings the excitement, education, and experience of our global conference. Pulse 2009 to your city! Attend Pulse Comes to You to learn how a dynamic infrastructure through service management can intergrate your business and IT to make you - and the planet - smarter.
You’ll learn about hot topics like:
For more information and to register, go to:
ONLY 4 DAYS LEFT!
Tiffany Winman 12000065XB email@example.com Tags:  youtube flickr linkedin conference vegas service-management pulse pulse09 tivoli ibmpulse twitter 2 Comments 4,147 Visits
Attending the Pulse 2009 conference in Vegas was one of the highlights of my year. How could I ever top all the great people, topics, demos, products, solutions, services, innovations, fun, and excitement at Pulse? Honestly, I don't think it's possible. You just had to be there! However, if you'd like to get a taste of the experience or extend your own Pulse experience, I recommend some of the links below:
Pulse Comes to You: Attend a Pulse event in your own city!
Weekly online IBM Service Management Jams: Continue learning about the great topics you heard about at Pulse 2009.
Tivoli certification and education discounts: Take advantage of special discounts for Pulse 2009 attendees.
Tivoli Group on LinkedIn: Manage your contacts, find or share news and job opportunities, get help from other experts, and much more.
Pulse blog: Stay up-to-date with conference news and announcements and online Q & A.
Pulse community and discussion forums: Manage your Pulse contacts, start your own discussion topics, and provide feedback on the conference and sessions.
Pulse on Twitter: Learn and share real-time buzz, insights, comments and questions around Pulse-related topics.
-Use #ibmpulse in Twitter search to see tweets of others.
Tiffany Winman 12000065XB firstname.lastname@example.org Tags:  pulse09 presentations service-management tivoli vegas pulse ibmpulse 1,607 Visits
"How do I find IBM Pulse 2009 presentations?"
You need to use the Pulse agenda builder tool to retrieve Pulse 2009 presentations from here:
Tiffany Winman 12000065XB email@example.com Tags:  logsdon service-management pulse alcatel-lucent ibmpulse keynote tivoli magic phelps energy johnson oconnor green pulse09 2 Comments 5,286 Visits
I was seriously bummed this morning when Al Zollar announced that Michael Phelps would not be speaking at the Pulse conference. Al explained that another exciting keynote speaker was on the agenda for later, but wouldn’t tell us who it was. The Twitter crowd immediately started speculating who it would be--Chris Rock?
And a series of Pulse speakers proceeded to joke about the possibility of Al speaking in a Speedo as a Phelps replacement. With the anticipation building, it was hard to focus when Jim Logsdon, from Alcatel-Lucent (Diamond sponsor of Pulse), spoke about his long-term partnership with IBM.
Chris O’Connor’s discussion on why being Green is important was fascinating. He highlighted four key reasons to focus on energy and efficiency: money, risk, compliance, responsibility. He basically argued that we need to reduce wasting energy in the data center and use the cost savings to invest in better tools to save money, comply with regulations, avoid severe punishment, and act responsibly as world citizens. He definitely caught our attention—and it wasn’t just due to the totally cool green tie he was wearing. Chris used some simple math to show that we could save $750/year just on better managing two servers and $750K/year if we were dealing with a 1000 servers. The Twitter crowd really enjoyed his presentation.
Finally, the moment had arrived. We were all awaiting with excitement to hear who the new Pulse keynote speaker was for that morning. The crowd showed their excitement when Al announced it was Magic Johnson!
Magic Johnson came off as a darling to the crowd. He was very intelligent and personable—walking amongst the Pulse attendees, asking them to stand up, giving them long hugs, speaking and engaging with them directly, and encouraging personal photo opportunities. And his talk was both humorous and informative. Demonstrating a strong business acumen and industriousness, he spoke of his foundation and the unique perspective he brought to incorporating ethnic and urban consumer tastes to coffee shops, movie theatres, fitness centers, and real estate projects. He also encouraged the audience to stay positive and embrace a winning spirit in the face of current economic challenges. He was met with a standing ovation! Once again, the Twitter crowd went wild!
Thanks to IBM and to Magic Johnson! What a great treat and surprise!
Tiffany Winman 12000065XB firstname.lastname@example.org Tags:  tivoli service-management ibmpulse vegas cloud soa green zollar keynote pulse09 smarter-planet harley-davidson infrastructure brandt pulse storage dynamic 1 Comment 3,499 Visits
Just got out of Day 1 of Pulse General Session Kickoff. I was unable to get a stable connection in the Theatre, so I’ve had problems in uploading media to the two channels below, but keep checking since I should have cool stuff I’ll be discussing throughout the conference uploaded soon:
Videos: Pulse channel on YouTube (see recent activity in left column also click on subscribe to get updates on recent activity)
Highlights so far:
Forrest Sawyer is here hosting Pulse News Network, who is roving around conducting live stories at Pulse
Laura Sanders and Alan Ganek, in comedy style mode, discussed demos of how
Jim Haney, Harley Davidson CEO, spoke on how important
Tom Rosamillia, General Manager of IBM WebSphere Software, spoke on how SOA and Service Management together help deliver the Dynamic Infrastructure vision and invite folks to learn more at the upcoming IMPACT conference in May.
John Brandt, from the MPI Group, spoke about how Convergence is a great opportunity moving forward. As a community strategist, a key point he kept reinforcing that resonated with me was that Customers are rarely buying a brand. For instance, they are not buying beer, but relationships and community. Yup!
He says we all should be asking three main questions: What do your customers really want? Can employees deliver real innovation? Do your processes drive consistent measurable progress?
Repeated theme throughout the entire morning was: Who will lead the charge for a Smarter Planet and Dynamic Infrastructure: You! You! You! Rich Esposito, VP of IBM IT Strategy and Architecture Services, specifically called out CIOs, stating they are in a bittersweet spot--being challenged to align with both the demands of the business and the world. He said they are in the best position to lead the journey and transform the waters. The good news is that being a good citizen strategically also helps in lowering total costs in managing IT and business infrastructure in the long run!
In the Pulse twitter chatter, a lot of conversation centered on definitions of Cloud and SOA and the smart planet concept.
Thanks to Guillermo Garcia for letting me borrow his power chord to create this blog!
Thanks to Guillermo Garcia for letting me borrow his power chord to create this blog!
Thanks to Guillermo Garcia for letting me borrow his power chord to create this blog!
Thanks to Guillermo Garcia for letting me borrow his power chord to create this blog!
Tiffany Winman 12000065XB email@example.com Tags:  ibmpulse pulse awards pulse09 vegas partners summit 2,784 Visits
I spent much of my time hanging and grooving at the Pulse Business Partner Summit in Vegas today because, hey, I love Business Partners!.
I met some pretty cool people (Melanie, Cass, and Gino below) and was treated to a freshly prepared tofu dish when the kitchen ran out of reserved vegetarian meals since an unexpected number of folks wanted to enjoy tofu as well. Never knew so many people liked tofu. Go figure. Cool. J
After lunch, I was off to the Business Partner Summit’s keynote address.
One of my favorite moments was when Al Zollar, General Manager of IBM Tivoli Software, ignited laughter and applause after mentioning that we were looking forward to an exciting week with Michael Phelps speaking next week, but “hopefully not too exciting.” J
And, of course, my other favorite moment was watching Al announce the IBM Business Partner winners of the Innovation Award and Service Management Solution Award.
See further below for more details on these really groovy companies, folks, and solutions.
Last, but not least, wow, the twitter community around #ibmpulse has just been totally rockin’. So many cool people, things, activities, networking. Viva Pulse at
Winner: Lighthouse Computer Services
Contact: Anne Gromley firstname.lastname@example.org
Solution: Delivery of Tivoli Access Manager as a SaaS to Vantis Life Insurance. Very timely opportunity and provided low cost entry for Vantis Life. *Tivoli Access Manager (theme: SaaS Delivery of Tivoli Product)
Lighthouse Computer Services first provided VantisLife Insurance Company (a provider of affordable life insurance products marketed through the banking industry) with a Security Assessment that revealed critical areas of vulnerability. As a General Business size company, VantisLife was an excellent candidate to benefit from Lighthouse’s unique and innovative solution, the Lighthouse Gateway. The Lighthouse Gateway provides managed security services for corporate identity and access management in a compliant, cost-effective, and industry-leading open solution.
The solution for VantisLife includes Tivoli Access Manager (TAM) for eBusiness and opens the door to supporting VantisLife’s pursuit of the full benefits of IBM’s industry-leading software, including
1st Runner-up: EMA, Inc.
Contact: Wendy Huber-Wichelt email@example.com
Solution: Open access to Maximo db so that calls for pipeline and other right of way locates can be automated and tickets opened for personnel to fulfill those requests. *Maximo (theme: integration)
EMA assisted Orange County Utilities (OCU) of
The solution required EMA to build an interface between Maximo and the state-wide computer application used by Sunshine State One Call of Florida (One Call) to manage excavation requests from contractors and homeowners. EMA also installed an interface between Maximo and OCU’s GIS, providing OCU’s locate staff and locate contractors with the most recent spatial data edits of underground infrastructure.
2nd Runner-up: generationE Technologies
Contact: Payal Kindinger payal.kindiger@generationEtech.com
Solution: Automated runbook by aggregating existing data, ability to deflect call center expense by providing consistent process approaches. *Netcool and Omnibus leveraged (theme: automation). Very innovative integration between Omnibus/Impact and their own runbook application
generationE’s Resolve Runbook Automation solution streamlines event, incident and problem management with context-driven correlation and intelligence through Tivoli Netcool Omnibus and Impact. Resolve is an innovative wiki-based runbook automation system that captures and automate best practices for IT Operations. The solution is designed specifically to promote collaboration and process reuse without the overhead of traditional document management applications.
Resolve’s integrated automation system leverages existing investments in tools, scripts and utilities to transform static procedures into actionable tools from which users can perform diagnostics tests and resolutions on-demand or as a coordinated process in response to alerts. With Resolve, runbooks become actionable and are easy to keep up to date.
The generationE Resolve platform ensures that events are processed with Tivoli Netcool context-specific
diagnostic and remediation procedures. In turn, these best practices are captured as Resolve runbooks with
embedded automations to reduce repetitive actions and minimize MTTR.
Service Management Solution Award
Winner: Ícaro Technologies
Contact: Kleber Stroeh mailto:firstname.lastname@example.org email@example.com
Solution: Selected as winner due to breadth of references, breadth of products deployed, and focus on delivering the "single pane of glass" visibility across entire IT and comms infrastructures.
Advanced Dashboards provides an integrated systems, network and security management view for operators, managers and high level executives, providing end-to-end alignment towards IT service management. This solution collects data to support event correlation, root cause analysis, service availability management,
This integrated dashboard helps increase the overall availability of IT services through the early detection of highly impacting problems and a business-oriented prioritization of events and actions. It also reduces operational costs by clearly indicating root-cause alarms.
With Advanced Dashboards, different management disciplines and products (such as Netcool Omnibus, Impact, Webtop, ITM, Proviso, TNM, TSOM) are integrated into a single solution that entitles a paradigm shift towards a pro-active, service-oriented, operations.
Advanced Dashboards provides an integrated systems, network and security management view for operators, managers and high level executives, providing end-to-end alignment towards IT service management.
1st Runner-up: ReachView Technologies
Contact: Jim Logsdon firstname.lastname@example.org
This solution is impressive for its breadth and depth. It’s a global implementation at one of the worlds largest companies, Ford, and it supports a wide variety of business processes including Inventory Management, Trouble Management, Incident Management, Change Management and Maintenance. It also can automatically identify the problem, determine the impact and severity, and create an appropriate ticket or provision a resolution to the problem.
This solution allows the customer to leverage a heavy investment in Inventory and Provisioning systems and have this information drive a consolidated service assurance platform so as to consolidate and compress operations globally through a highly developed Incident Management System. It really demonstrates Visibility, Control and Automation.
2nd Runner-up: IT-Lifeline
Contact: Brandon Tanner email@example.com
Solution: IBM Tivoli Storage Manager (TSM) data backup and recovery solution.
IT-Lifeline uses a powerful combination of certified engineers, Tier-4 data center facilities, IBM pSeries servers, IBM enterprise SAN storage, and Tivoli Storage Manager to provide online data backup, archive, and recovery services. IT-Lifeline installs Tivoli Storage Manager Client software at the customer site, establishes network communications, and configures the TSM server environment at the
Selected due to strong customer testimonial and "dynamic infrastructure" tie-in of the TSM solution; showcases the kinds of "dynamic" solutions we want customers to achieve with our software.
Tiffany Winman 12000065XB firstname.lastname@example.org Tags:  expo keynotes service-management pulse09 preconference tivoli pulse ibmpulse 2,098 Visits
To continue on my last blog entry…I also got a behind the scenes look at how the conference was coming together in the Expo and general session areas.
Based on the site map below, you will notice that there are three main areas that Pulse attendees will spend much of their time during the conference.
After a very long walk down a winding hallway, you will find the registration area in the
The Pulse general sessions and Palooza area is a very different story since it is located in the MGM Grand Garden Arena, which resides closer to the casino. If you can find witchcraft eatery, then you can find the Grand Garden Arena. See pictures below.
Tiffany Winman 12000065XB email@example.com Tags:  ibmpulse conference service-management pulse08 tivolipulse08 tivoli 2,638 Visits
Congratulations, you survived the thrilling experience of the Pulse conference in Orlando last week! :) I'm Tiffany Winman, the IBM Pulse community program manager, and I hope your Pulse experience was a magical one. ;) Now that the conference is over, you can stay in touch, in tune, and in sync--as Al likes to say--by being part of the ongoing online Pulse community.
Managing contacts you made at Pulse
You can manage Pulse contacts you made and help others find you by following these steps:
Sharing pictures and videos
You can share photos and videos on our Pulse group in Flickr. See sampling below. We know some of you still have some great Hootie and community pics out there! :) Follow these Flickr instructions if you're willing to share with the group.
Quick note to those of you who were brave enough to do a "live stories from Pulse" video moment: I'm still uploading these to YouTube, and will send out notices to our online Pulse community once I have them done. A big thank you for your participation!
Providing feedback on the conference
You can also help make the Pulse conference even better in 2009 or simply have some fun by sharing your favorites at Pulse by responding to one or more of the forum topics below.
1. How can we improve the Pulse conference for 2009?
Following real-time buzz
If you're fond of instant messaging, join our Pulse group on Twitter where the community shares announcements, blogs, and more on an ongoing basis. To get a snapshot of some of the past discussion, see the #ibmpulse hashtag. If you're new to Twitter, follow these instructions for a primer.
Thanks to all of those at the Pulse conference who participated in the review of our new community features and product designs. If you'd like to continue participating in such events, please join our Tivoli research volunteers group.
Thanks for being part of the Pulse conference experience this year, and we look forward to continued collaboration with you into the future.