In getting ready for Pulse 2011 I've been talking with folks from different IBM teams who will be at the conference on February 27 through March 2.
Maria ("Mary") Tafuri, Worldwide Program Director of the IBM Software Accelerated Value Program for IBM Tivoli Software, recently recapped for me what the IBM Software Accelerated Value Program is about and what her team will have going on at Pulse this year.
By way of introduction, Mary has been the Tivoli Accelerated Value Program Director since early 2010. She joined IBM in 1996, and has extensive experience in the areas of customer and product support, strategy planning, and business model initiatives. Mary also has worked as an IBM manager in a number of different countries and with many international clients, experience which serves her well in her current worldwide role.
Can you give me a quick refresher on the IBM Software Accelerated Value Program?
Mary: I'd be glad to! The IBM Software Accelerated Value Program is a technical advisory service that complements and enhances IBM's standard Subscription and Support. The program matches clients with an IBM Accelerated Value team of experts who partner with the client and deliver ongoing services -- on-site assistance, best-practice sharing, skill-building activities, and diagnostic coaching -- that maximize the client's software investment at all points along the life cycle of the software. In fact, the Accelerated Value Program's name comes from the fact that it helps clients accelerate from software purchase to software return-on-investment.
What will the IBM Accelerated Value Program have going on this year at Pulse?
Mary: We're pretty excited about what we have planned this year. First, we'll have an Accelerated Value Program Red Carpet Lounge located near the front of the Solution Expo hall where Accelerated Value clients can relax and check e-mail between sessions, and where IBM customers can learn about the Accelerated Value Program. And before everyone dives into the technical sessions starting on Monday morning, we hope they'll join us in the Accelerated Value Red Carpet Lounge for opening night VIP martinis on Sunday, February 27 from 6:30 to 9:00 PM.
Also in the Accelerated Value Red Carpet Lounge every afternoon from Monday, February 28 through Wednesday, March 2, we'll be hosting a series of technical sessions and discussions with Tivoli software experts covering all Tivoli product segments. These sessions will be a great opportunity for IBM customers to meet one-on-one with top Tivoli experts. Also, I will be holding an informal Q&A and discussion session from 4:30 to 5:30 PM on Monday afternoon, but I'll also be available at other times throughout Pulse -- just talk to one of us in the lounge to find a time that works for you.
I encourage attendees to stop by the Accelerated Value Lounge to check the schedule for sessions they're interested in. Also you can keep an eye on our IBMSoftwareValu Twitter feed before and during Pulse for session topics and times. Also, on a completely non-technical note, throughout Pulse we'll also be having random drawings and giving away gift cards to visitors at the lounge, just for the fun of it.
How can IBM customers learn more about the Accelerated Value Program?
The Pulse Blog welcomes guest blogger, Rob Bloom, IBM Maximo Asset Management Marketing Manager, who gives an overview of the Enterprise Asset Management track kickoff.
The Enterprise Asset Management track kickoff is always a key event for EAM-focused Pulse attendees. Whether it’s smarter assets, sustainable building operations, aging infrastructure, aging workforce, reporting and analytics, mobility, or operational software consolidation, Maximo is the solution of choice. And, you will hear directly from Bill Sawyer, Vice President, Tivoli Maximo Operations who will kick things off.
Next, Bill Cheng, Vice President, Maximo Asset Management Solutions, will moderate a Maximo Innovation Customer Panel featuring several long standing clients from a multitude of industries. The panel is followed by Kristian Steenstrup, Vice President and Gartner Fellow who will discuss how intelligent assets lead to an intelligent EAM strategy, requiring better data acquisition, improved coordination, and timely reaction to intelligence.
The event concludes with the annual IBM Maximo Maintenance Best Practice Awards, recognizing organizations that have delivered exceptional innovation, ROI, return on assets (ROA), user empowerment and best practices through their use of IBM Maximo Asset Management. This is always an exciting part of the kickoff, check here for highlights on last year's winners.
You will walk away with:
An overview of the EAM curriculum at Pulse 2011, plus a chance to hear firsthand about the IBM’s Asset Management strategy and roadmap from key IBM executives
Learn about the customer experience through the Maximo Innovation Customer Panel and the annual Maintenance Best Practice Awards.
Thought leadership from one the industry's most respected research analysts
Introducing Dean Kamen, who will deliver the Guest Keynote at Pulse 2011, "The Future Belongs to Inventors"
As an inventor and physicist, Dean Kamen has dedicated his life to developing technologies that help people lead better lives. As an inventor, he holds more than 440 U.S. and foreign patents, many of them for innovative medical devices that have expanded the frontiers of health care worldwide. The array of products and technologies invented and developed by Mr. Kamen and the engineering team at DEKA is extremely broad. Two notable breakthrough medical devices invented and developed by DEKA are the HomeChoice™ portable dialysis machine, marketed by Baxter Healthcare, and the iBOT™ Mobility System, a sophisticated mobility aid developed for Johnson & Johnson. With the Segway™ Human Transporter, Mr. Kamen aspired to improve upon the most basic form of transportation, walking, by allowing people to go farther, move more quickly, and carry more without separating them from their everyday walking environment.
Among Mr. Kamen’s proudest accomplishments is founding FIRST (For Inspiration and Recognition of Science and Technology), an organization dedicated to motivating the next generation to understand, use and enjoy science and technology. In 2009, its flagship program, the FIRST Robotics Competition, will reach more than 42,000 high-school students on close to 1,700 teams in 40 regional competitions, seven district competitions, and one national championship. The FIRST Robotics Competition teams professionals and young people to solve an engineering design problem in an intense and competitive way.
One of the most anticipated aspects of the #Pulse conference each year is the announcement of the Tivoli Business Partner award winners. These awards highlight innovation, commitment and achievement by our Business Partners across the globe.
Tivoli is again pleased to invite Business Partners to submit nominations for the 2011 Tivoli Business Partner Awards. Award winners will be announced Sunday, February 27, during the Business Partner Summit, unless otherwise noted.
This year, nominations may be submitted in the following award categories.
ISM Summit Cup
This award recognizes the outstanding performance and value-add provided by a Business Partner selling Tivoli software. The Business Partner exemplifies commitment to Tivoli and has demonstrated extraordinary achievement. The Business Partner continuously strives to reach a new pinnacle of success when selling Tivoli Software by leading with ground-breaking solutions which are positioned to be drivers in tomorrow's new markets at an ingenuity level that stands out above their peers.
To qualify for the ISM Summit Cup award, the Business Partner company must meet at least four (4) of the following criteria:
SVP authorized in at least 2 Tivoli product groups
Hold at least one Accreditation
Provided a beta reference in the past 2 years
Have sold in 3 or more Tivoli pillars in the past four quarters
Have executed a successful co-marketing campaign in the past 4 quarters that resulted in new leads in GPP
Have been or are a Pulse sponsor in 2009, 2010 or 2011
Nominations must include at least two customer references.
Best of Show Award
This award recognizes a visionary Business Partner who is leading the charge to manage the world’s infrastructure with IBM Tivoli capabilities and solutions in innovative, leading-edge, exciting ways. This ground-breaking solution should be showcased at Pulse in the Expo and will encompass solving the problems of today’s IT market using creative methods, becoming a driver in tomorrow’s new markets, fostering new innovation and cutting edge solutions. Final evaluation takes place at the Pulse Expo in Las Vegas, Nevada. The solution must be demonstrated in the Pulse Expo and final evaluations take place at the Pulse Expo in Las Vegas, Nevada, on February 27, 2011.
Integrated Service Management Excellence Award
This award recognizes those IBM Business Partners who have adopted and leveraged the latest Service Management technology to demonstrate a unique and powerful solution that delivers the visibility, control and automation needed to industrialize business and IT operations. Particular consideration will be given to those solutions that utilize several IBM Tivoli software products at the heart of their solution. The solution must deliver smarter services, and manage a dynamic infrastructure that enables improved service, cost reduction and impermeable security management of the customer IT infrastructure through a cohesive set of IT services across the entire organization. The solution must already have been deployed to at least one customer location that can be referenced.
IBM Business Partners may nominate themselves for this award category or may be nominated by a customer or an IBM sales representative. There will be one winner and two finalists.
Business Partner Innovation Award
Innovate today for a smarter tomorrow. This award recognizes a visionary Business Partner who is leading the charge to manage the world’s infrastructure with IBM Tivoli capabilities and solutions in innovative, leading-edge, exciting ways. This solution encompasses solving the problems of today’s IT market using creative methods, becoming a driver in tomorrow’s new markets, fostering new innovation and cutting edge solutions.
Nominations will be open through February 4, 2011. Business Partners can nominate their solutions by completing and submitting this form. Don’t miss out on the opportunity of having your solution considered for one of these awards. Submit your nomination today.
Vice-President Al Gore discussed how business leaders can step up to the challenge of helping to make the world a better place with energy efficiency and climate change. Gore's humor was a big hit with the audience.
Follow daily updates, roving reporting videos, on-site photos, and news announcements on the Pulse Web site.
Pulse kicked off the IBM Tivoli Business Partner Summit Sunday with almost 1000 Business Partners. IBM executives Al Zollar, Doug Brown, Sandy Carter, Joao Perez, Faye Chandler, Laura Sanders, and Bill Kribbs shared made special appearances and discussed IBM's new approach to Integrated Service Management. . Special sessions on the latest hot topics included social media, speed partnering, and a "Cool Cloud Cash Workshop" hosted by Sandy Carter with "Cloud Computing for Dummies" author Judith Hurwitz.
IBM Tivoli 2010 Business Partner awards were also announced as follows:
Pirean wins IBM Tivoli 2010 Business Partner Service Management Solution Award for outstanding business partner solution delivering the visibility, control and automation required to industrialize business and IT operations. Founded in 2002, Pirean is a leading systems integrator and consultancy delivering real-time business and service assurance through solutions for infrastructure and application management. Pirean worked with a major UK Government Agency to address significant Service Management challenges. The customer had no accurate view of the IT estate, limited KPI reporting and time consuming SLA management. Through a detailed process of discovery of the existing environment, Pirean was able to review and document process in line with ITIL best practice (ISO20000) – and by leveraging the integrated IBM portfolio, design a solution from a technology perspective to ensure that process was followed. The solution includes customer specific customizations to each Screen within Tivoli Service Request Manager and CCMDB, as well as implementing workflows that guide the user through the defined service management process. The solution delivered has already demonstrated the ability to introduce increased structure and control through workflows, and dramatically improved configuration management through the discovery tools and provides a level of compliance management previously not available.
Softential, Inc. wins IBM Tivoli 2010 Business Partner Innovation Award for leading the charge to manage the world’s infrastructure with IBM Tivoli capabilities and solutions in innovative, intelligent, and exciting ways. Founded in 2000, Softential provides Service Management solutions for businesses that need to monitor and manage their services, IT infrastructure and workflow. Softential's product OpsAssure is a new enhanced integration and visualization of relevant CMDB data (asset and GIS information) and Google Maps; and dynamic weather information (from N.O.A.A); essentially forging new capabilities as called for in IBM’s Smart Planet initiative. OpsAssure provides integrations with IBM Tivoli Business Automation products (Netcool OMNIbus, Netcool Webtop and Netcool Impact). Working with client Cox Communications, Softential used their OpsAssure solution to help Cox better obtain fault and event information to Cox across service areas in the context of real-time weather data (obtained periodically from NOAA) and its affect on Cox’s service availability and QOS. Cox benefits from having this unprecedented visibility into its service areas both in normal operating conditions as well as when faced with adverse weather. As a result, Cox is able to reduce outage durations and ensure customer satisfaction. FINALISTS: generationE, the Createch Group
eSolutions wins the Smarter Planet Award for its dedicated work with clients to manage instrumented, interconnected and intelligent infrastructures with better visibility control and automation.
Alcatel Lucent wins the Network Equipment Provider Award for its contribution to Tivoli’s success in 2009.
StorServer wins the Application Specific License Award for its contribution to Tivoli’s success in 2009. Winner:
Pulse 2010 Best of Show Award for showcasing a solution at the Pulse conference that solves problems in today’s IT market by using creative methods, drives new markets, and fosters new innovation and cutting edge solutions. TBD until Monday
The CIO Summit, International Forum Reception, Maximo User Groups sessions, and the opening of the Pulse Solution Expo were also part of today's big events. The first day of general sessions starts tomorrow.
I’m going to predict that the people who know me
are going to LOL when they read this blog because I don’t tweet. This is ironic
because I am a certifiable Internet JUNKIE! For proof of this, I met by best
friends online and talk to them more than the people in my house. And when I do
see my online BFFs in person, we have our lifeline laptops with us to
feed the monkey when it demands to be fed. (Yes, we've chatted with each other on the Internet while sitting side-by-side. Mmm-hmmm. Nerds, I tell ya.)
But Twitter has never been my thing. I often wonder if I
need to be indoctrinated at some social media therapy center so that I can keep
my job as marketing communications specialist.Tiffany Winman, feel free to reply with any recommendations here or on
my Facebook Wall.
Ahh, Facebook. Definitely more my speed. Perhaps there is a way to tweet via Facebook
that I just haven’t learned yet. Tiff?
Ok, ok. So I have tweeted some for Pulse, if not much from my own neglected Twitter account. Tiffany, our social media guru, taught me
how to use a few cool tools, like HootSuite, which updates status with Twitter
and Facebook at the same time – which I loooove. A working IBMer mom of two
littles, I am all about multi-tasking. You know, two tweeting birds: one stone.
Check it out if you have the Twitter and/or Facebook Junkie Monkey on your
Take from me (or don't): there is no shame in being
clueless as to just what the heck the Twitter fuss is all about. But, if you
are attending Pulse this year, you should care.
This conference is going to be huge. Pulse will be host to
over 5000 attendees and feature over 300 client and IBM Business Partner
presentations. So while your ticket to Pulse can provide a glimpse of what the
near future will look like from the most uber-intelligent Tech and Business
experts, you are still going to miss a lot because it is impossible to be in
more than one place at a time.
Unless you use Twitter. Twitter is the closest thing to time
travel that we have right now. And if aren't planning to travel to Pulse the old-fashioned way by plane, you can use Twitter to beam yourself up to Vegas.
First Things First. Get a
Twitter Account, Already!
painless and only takes a minute. Do it now, K? THX!
your tweets ensures that your input is included in search results on your
subject matter. And you want this. People don’t tweet because they want to be
wallflowers. So they use hashtags.
wanted to know what a hashtag was but were too busy to Google it? A hashtag is
just a tag included inline with your status update.
tags are called hashtags because they are preceded by the "#"
character. The “#” prefix is
called the hash (mark) and in Twitter messages it is immediately followed,
without a space, by topic or issue you want to tag for others to find.
Together, you have a code called a “Hashtag.”
even ask me why it is a hashtag and not a poundtag. IDK.
the following HASHTAGS in your tweets during Pulse:
Stop by the Pulse 2010 Expo and say hello to our Sponsors. We are honored to have these great companies partner with us at Pulse!
And now, a few words from our sponsors ;-)
Alcatel-Lucent - Diamond Execute your transformation with Alcatel-Lucent; the
world’s largest Tivoli Assurance integrator, with over 130 customers deployed in
the telecom, transport and energy markets. Come see us (D302) to discuss how to
assure your business performance, your time to revenue, your assets and how to
enhance your customer experience.
Pirean - Diamond Pirean -
AAA Accredited and industry leading consultancy, development and support
services for IT Security and Service Management built on IBM Tivoli Software. As
proud sponsors of Pulse 2010 we invite you to join us at booth D301 to find out
more about our Smarter Tivoli Solutions and Services portfolio.
generationE Technologies - Platinum generationE Technologies presents
Transform Your Business by Taking Automation to the Next Level, a
Pre-Pulse Webcast. on February 17th at 11 a.m. Eastern time.Learn about Orchestrating Tivoli Event and Incident Response with Resolve
Runbook Automation. Register here. As a Platinum Sponsor, we are
hosting a customer reception at PULSE. Email email@example.com or visit booth P305.
- Gold The convenient truth is that
people like great prizes from EDI! Maximo users - come get a carbon credit from
EDI at booth G-312 for your chance to receive one of many great prizes to warm
Gold ESRI has provided mapping
technology to IBM users for over 20 years. Today IBM users are improving the
performance of their organizations by implementing ESRI GIS technology to manage
mobile and fixed assets more efficiently. Visit ESRI at booth G308 in the
Solution Center to see the smarter planet from a new perspective. . www.esri.com
Gulf Breeze Software Partners - Gold No matter which Tivoli applications you're
deploying, Gulf Breeze Software Partners can help you make the most out of your
investment. We have helped customers deploy fully integrated solutions comprised
of ITM, ITCAM, Maximo, NetCool/OMNIbus and TBSM, so we can help you make it all
Gold For over a decade Syclo’s SMART
Mobile Suite has been the #1 selling mobile solution.Why? We’ve taken
our deployments in 750 organizations and developed prebuilt, preintegrated,
feature-rich industry applications. Regardless of connectivity, device or number
of users our mobile works. Visit us in PULSE booth G307 and at maximo.syclo.com
Actuate - Silver Get up to speed on BIRT, the reporting technology in Maximo and Tivoli
Common Reporting. See a demonstration of a Maximo dashboard with KPIs, where
BIRT and Actuate reports co-exist, business users can perform self-service
reporting, and information can be delivered to non-Maximo users at the Actuate
and Reporting House Booth #S220.
APC by Schneider Electric - Silver Attend APC’s Session: Monday Feb 22nd, 4:30PM EXPO Floor
Theater and receive a Free APC JUMPDRIVE Managing Data Center Efficiency with
IBM and APC’s Integrated Software Platform. Attend this session and learn about
the integration of APC's Data Center management platform and IBM's Tivoli
Monitoring for Energy Management. Speaker, Soeren Brogaard Jensen, VP of
Enterprise Software, APC by Schneider Electric.
Enfora - Silver How do you start to connect and manage high value assets that sit beyond
your enterprise network or turn ‘dumb’ assets into intelligent assets?
Enfora, a leader in wirelessly networking geographically dispersed assets, will
demo a new Maximo External Adapter (MEA) that enables asset management from a
wide area wireless network (WWAN).
GenesisSolutions - Silver GenesisSolutions (Booth #S419), a proud sponsor of IBM Pulse 2010, will
be co-presenting with Wyeth Pharmaceuticals on a successful Maintenance
Excellence program consisting of RCM, planning & scheduling, critical
spares, calibration, automation and controls. Additionally, we will be
presenting with Port of Seattle on “Putting Maximo Work History to Work”.
Lighthouse Security Group -
Gateway™ is an industry-leading, next-generation platform for Enterprise
Identity and Access Management (IAM). A cloud-computing alternative to
conventional on-premise Tivoli IAM infrastructure, Lighthouse Gateway
considerably reduces Total Cost of Ownership (TCO) while providing clients with
an ease of management, quick time to market, and compliance with industry
regulations. For more information and a preview, please visit www.DiscoverLighthouseGateway.com
Materna - Silver As a leading European ICT company MATERNA provides solutions for IBM’s
Dynamic Infrastructure strategy. Our solution “Training in a Cloud” exemplifies
how to combine service management, virtualization, automation and client
management into one ready for use service. MATERNA provides an integrated
understanding of how to implement cloud services.
Panduit - Silver Visit Panduit booth (S222) and learn how Panduit’s Physical
Infrastructure Manager™ Software Platform and intelligent PanView iQ™ System
Hardware work together to provide local or remote management and monitoring of
connectivity, ensuring network reliability to support service level agreements
and reduce network costs.
Predatar - Silver Predatar™ reduces operational costs and risk, whilst improving visibility
and service levels across TSM and storage infrastructures. Predatar™ automates
tasks required to manage, improve, and control costs of TSM and storage
environments; including deep problem discovery, management visibility, capacity
planning, recovery planning, TSM licence discovery and knowledge sharing.
Predatar™ proudly sponsors Pulse 2010. To learn more about the benefits of
Storage Management Automation, visit us at stand S224 or seewww.predatar.com
Now Pulse is going virtual with live Webcasts and chats with industry experts and IBM innovators today.
The pretty brochure will tell you the event is for you to:
Deliver superior business and IT services with agility and speed
Address today’s security, resiliency, and compliance challenges
Achieve breakthrough productivity gains through virtualization, optimization, energy stewardship, and flexible sourcing
Normal language please? My translation: the event will focus on latest trends and innovations for helping folks manage their Infrastructure better. The key focus is on responding quickly to change, managing assets, and delivering quality service.
Virtual attendees can exchange electronic business cards and attend six different solution booths to grab collateral, watch customer videos and demos, and chat about solutions for better managing their assets and infrastructure.
The 6 booths
Service Management for IT
12:00 PM: Managing a Dynamic Infrastructure 12:15 PM: Chat with the Experts 12:45 PM: Datacenter Automation in an Uncertain Economy 01:30 PM: Chat with the Experts 02:30 PM: Security for the Dynamic infrastructures 03:30 PM: Industrialize and Automate the Way you deliver Services with IBM Cloud 04:15 PM: Chat with the Experts 04:30 PM: Closing Comments: Pulse 2010 05:30 PM: Exhibit Hall Closes
*Eastern Standard Time
I plan on popping in and out today to chat with some of my favorite IBMers, customers, and Business Partners. I hope to see you there! -->Register for the event
One of the hopping places at Pulse for the last two years has been the Pulse Client Hospitality Lounge. Conference attendees hang out there to relax between sessions, sink into one of the comfortable sofas, and grab a snack or cold beverage while checking messages or networking with colleagues. The Lounge is one way of IBM saying "Thank You" for being a part of our community. When clients sign up to be a reference, update their current solution information, or join a user community group, they received a free gift.
If you're planning on attending Pulse 2010, I encourage you to drop by the Client Hospitality and ask for details when you register at the conference. A bonus treat: You might just be able to "hang" with the two wonderful ladies below--Danyel Otteson (Tivoli User Communities) and Laura Wilkens (Tivoli Client Success Marketing).
Ria, thanks for posting tips on submitting Pulse abstracts for Cloud Computing. I'm sharing this with our Pulse blog so others can easily find the information. Note the abstract submission deadline was extended to Nov. 20, 2010.