Pulse kicked off the IBM Tivoli Business Partner Summit Sunday with almost 1000 Business Partners. IBM executives Al Zollar, Doug Brown, Sandy Carter, Joao Perez, Faye Chandler, Laura Sanders, and Bill Kribbs shared made special appearances and discussed IBM's new approach to Integrated Service Management. . Special sessions on the latest hot topics included social media, speed partnering, and a "Cool Cloud Cash Workshop" hosted by Sandy Carter with "Cloud Computing for Dummies" author Judith Hurwitz.
IBM Tivoli 2010 Business Partner awards were also announced as follows:
Pirean wins IBM Tivoli 2010 Business Partner Service Management Solution Award for outstanding business partner solution delivering the visibility, control and automation required to industrialize business and IT operations. Founded in 2002, Pirean is a leading systems integrator and consultancy delivering real-time business and service assurance through solutions for infrastructure and application management. Pirean worked with a major UK Government Agency to address significant Service Management challenges. The customer had no accurate view of the IT estate, limited KPI reporting and time consuming SLA management. Through a detailed process of discovery of the existing environment, Pirean was able to review and document process in line with ITIL best practice (ISO20000) – and by leveraging the integrated IBM portfolio, design a solution from a technology perspective to ensure that process was followed. The solution includes customer specific customizations to each Screen within Tivoli Service Request Manager and CCMDB, as well as implementing workflows that guide the user through the defined service management process. The solution delivered has already demonstrated the ability to introduce increased structure and control through workflows, and dramatically improved configuration management through the discovery tools and provides a level of compliance management previously not available.
Softential, Inc. wins IBM Tivoli 2010 Business Partner Innovation Award for leading the charge to manage the world’s infrastructure with IBM Tivoli capabilities and solutions in innovative, intelligent, and exciting ways. Founded in 2000, Softential provides Service Management solutions for businesses that need to monitor and manage their services, IT infrastructure and workflow. Softential's product OpsAssure is a new enhanced integration and visualization of relevant CMDB data (asset and GIS information) and Google Maps; and dynamic weather information (from N.O.A.A); essentially forging new capabilities as called for in IBM’s Smart Planet initiative. OpsAssure provides integrations with IBM Tivoli Business Automation products (Netcool OMNIbus, Netcool Webtop and Netcool Impact). Working with client Cox Communications, Softential used their OpsAssure solution to help Cox better obtain fault and event information to Cox across service areas in the context of real-time weather data (obtained periodically from NOAA) and its affect on Cox’s service availability and QOS. Cox benefits from having this unprecedented visibility into its service areas both in normal operating conditions as well as when faced with adverse weather. As a result, Cox is able to reduce outage durations and ensure customer satisfaction. FINALISTS: generationE, the Createch Group
eSolutions wins the Smarter Planet Award for its dedicated work with clients to manage instrumented, interconnected and intelligent infrastructures with better visibility control and automation.
Alcatel Lucent wins the Network Equipment Provider Award for its contribution to Tivoli’s success in 2009.
StorServer wins the Application Specific License Award for its contribution to Tivoli’s success in 2009. Winner:
Pulse 2010 Best of Show Award for showcasing a solution at the Pulse conference that solves problems in today’s IT market by using creative methods, drives new markets, and fosters new innovation and cutting edge solutions. TBD until Monday
The CIO Summit, International Forum Reception, Maximo User Groups sessions, and the opening of the Pulse Solution Expo were also part of today's big events. The first day of general sessions starts tomorrow.
Vice-President Al Gore discussed how business leaders can step up to the challenge of helping to make the world a better place with energy efficiency and climate change. Gore's humor was a big hit with the audience.
Follow daily updates, roving reporting videos, on-site photos, and news announcements on the Pulse Web site.
One of the most anticipated aspects of the #Pulse conference each year is the announcement of the Tivoli Business Partner award winners. These awards highlight innovation, commitment and achievement by our Business Partners across the globe.
Tivoli is again pleased to invite Business Partners to submit nominations for the 2011 Tivoli Business Partner Awards. Award winners will be announced Sunday, February 27, during the Business Partner Summit, unless otherwise noted.
This year, nominations may be submitted in the following award categories.
ISM Summit Cup
This award recognizes the outstanding performance and value-add provided by a Business Partner selling Tivoli software. The Business Partner exemplifies commitment to Tivoli and has demonstrated extraordinary achievement. The Business Partner continuously strives to reach a new pinnacle of success when selling Tivoli Software by leading with ground-breaking solutions which are positioned to be drivers in tomorrow's new markets at an ingenuity level that stands out above their peers.
To qualify for the ISM Summit Cup award, the Business Partner company must meet at least four (4) of the following criteria:
SVP authorized in at least 2 Tivoli product groups
Hold at least one Accreditation
Provided a beta reference in the past 2 years
Have sold in 3 or more Tivoli pillars in the past four quarters
Have executed a successful co-marketing campaign in the past 4 quarters that resulted in new leads in GPP
Have been or are a Pulse sponsor in 2009, 2010 or 2011
Nominations must include at least two customer references.
Best of Show Award
This award recognizes a visionary Business Partner who is leading the charge to manage the world’s infrastructure with IBM Tivoli capabilities and solutions in innovative, leading-edge, exciting ways. This ground-breaking solution should be showcased at Pulse in the Expo and will encompass solving the problems of today’s IT market using creative methods, becoming a driver in tomorrow’s new markets, fostering new innovation and cutting edge solutions. Final evaluation takes place at the Pulse Expo in Las Vegas, Nevada. The solution must be demonstrated in the Pulse Expo and final evaluations take place at the Pulse Expo in Las Vegas, Nevada, on February 27, 2011.
Integrated Service Management Excellence Award
This award recognizes those IBM Business Partners who have adopted and leveraged the latest Service Management technology to demonstrate a unique and powerful solution that delivers the visibility, control and automation needed to industrialize business and IT operations. Particular consideration will be given to those solutions that utilize several IBM Tivoli software products at the heart of their solution. The solution must deliver smarter services, and manage a dynamic infrastructure that enables improved service, cost reduction and impermeable security management of the customer IT infrastructure through a cohesive set of IT services across the entire organization. The solution must already have been deployed to at least one customer location that can be referenced.
IBM Business Partners may nominate themselves for this award category or may be nominated by a customer or an IBM sales representative. There will be one winner and two finalists.
Business Partner Innovation Award
Innovate today for a smarter tomorrow. This award recognizes a visionary Business Partner who is leading the charge to manage the world’s infrastructure with IBM Tivoli capabilities and solutions in innovative, leading-edge, exciting ways. This solution encompasses solving the problems of today’s IT market using creative methods, becoming a driver in tomorrow’s new markets, fostering new innovation and cutting edge solutions.
Nominations will be open through February 4, 2011. Business Partners can nominate their solutions by completing and submitting this form. Don’t miss out on the opportunity of having your solution considered for one of these awards. Submit your nomination today.
Introducing Dean Kamen, who will deliver the Guest Keynote at Pulse 2011, "The Future Belongs to Inventors"
As an inventor and physicist, Dean Kamen has dedicated his life to developing technologies that help people lead better lives. As an inventor, he holds more than 440 U.S. and foreign patents, many of them for innovative medical devices that have expanded the frontiers of health care worldwide. The array of products and technologies invented and developed by Mr. Kamen and the engineering team at DEKA is extremely broad. Two notable breakthrough medical devices invented and developed by DEKA are the HomeChoice™ portable dialysis machine, marketed by Baxter Healthcare, and the iBOT™ Mobility System, a sophisticated mobility aid developed for Johnson & Johnson. With the Segway™ Human Transporter, Mr. Kamen aspired to improve upon the most basic form of transportation, walking, by allowing people to go farther, move more quickly, and carry more without separating them from their everyday walking environment.
Among Mr. Kamen’s proudest accomplishments is founding FIRST (For Inspiration and Recognition of Science and Technology), an organization dedicated to motivating the next generation to understand, use and enjoy science and technology. In 2009, its flagship program, the FIRST Robotics Competition, will reach more than 42,000 high-school students on close to 1,700 teams in 40 regional competitions, seven district competitions, and one national championship. The FIRST Robotics Competition teams professionals and young people to solve an engineering design problem in an intense and competitive way.
The Pulse Blog welcomes guest blogger, Rob Bloom, IBM Maximo Asset Management Marketing Manager, who gives an overview of the Enterprise Asset Management track kickoff.
The Enterprise Asset Management track kickoff is always a key event for EAM-focused Pulse attendees. Whether it’s smarter assets, sustainable building operations, aging infrastructure, aging workforce, reporting and analytics, mobility, or operational software consolidation, Maximo is the solution of choice. And, you will hear directly from Bill Sawyer, Vice President, Tivoli Maximo Operations who will kick things off.
Next, Bill Cheng, Vice President, Maximo Asset Management Solutions, will moderate a Maximo Innovation Customer Panel featuring several long standing clients from a multitude of industries. The panel is followed by Kristian Steenstrup, Vice President and Gartner Fellow who will discuss how intelligent assets lead to an intelligent EAM strategy, requiring better data acquisition, improved coordination, and timely reaction to intelligence.
The event concludes with the annual IBM Maximo Maintenance Best Practice Awards, recognizing organizations that have delivered exceptional innovation, ROI, return on assets (ROA), user empowerment and best practices through their use of IBM Maximo Asset Management. This is always an exciting part of the kickoff, check here for highlights on last year's winners.
You will walk away with:
An overview of the EAM curriculum at Pulse 2011, plus a chance to hear firsthand about the IBM’s Asset Management strategy and roadmap from key IBM executives
Learn about the customer experience through the Maximo Innovation Customer Panel and the annual Maintenance Best Practice Awards.
Thought leadership from one the industry's most respected research analysts
In getting ready for Pulse 2011 I've been talking with folks from different IBM teams who will be at the conference on February 27 through March 2.
Maria ("Mary") Tafuri, Worldwide Program Director of the IBM Software Accelerated Value Program for IBM Tivoli Software, recently recapped for me what the IBM Software Accelerated Value Program is about and what her team will have going on at Pulse this year.
By way of introduction, Mary has been the Tivoli Accelerated Value Program Director since early 2010. She joined IBM in 1996, and has extensive experience in the areas of customer and product support, strategy planning, and business model initiatives. Mary also has worked as an IBM manager in a number of different countries and with many international clients, experience which serves her well in her current worldwide role.
Can you give me a quick refresher on the IBM Software Accelerated Value Program?
Mary: I'd be glad to! The IBM Software Accelerated Value Program is a technical advisory service that complements and enhances IBM's standard Subscription and Support. The program matches clients with an IBM Accelerated Value team of experts who partner with the client and deliver ongoing services -- on-site assistance, best-practice sharing, skill-building activities, and diagnostic coaching -- that maximize the client's software investment at all points along the life cycle of the software. In fact, the Accelerated Value Program's name comes from the fact that it helps clients accelerate from software purchase to software return-on-investment.
What will the IBM Accelerated Value Program have going on this year at Pulse?
Mary: We're pretty excited about what we have planned this year. First, we'll have an Accelerated Value Program Red Carpet Lounge located near the front of the Solution Expo hall where Accelerated Value clients can relax and check e-mail between sessions, and where IBM customers can learn about the Accelerated Value Program. And before everyone dives into the technical sessions starting on Monday morning, we hope they'll join us in the Accelerated Value Red Carpet Lounge for opening night VIP martinis on Sunday, February 27 from 6:30 to 9:00 PM.
Also in the Accelerated Value Red Carpet Lounge every afternoon from Monday, February 28 through Wednesday, March 2, we'll be hosting a series of technical sessions and discussions with Tivoli software experts covering all Tivoli product segments. These sessions will be a great opportunity for IBM customers to meet one-on-one with top Tivoli experts. Also, I will be holding an informal Q&A and discussion session from 4:30 to 5:30 PM on Monday afternoon, but I'll also be available at other times throughout Pulse -- just talk to one of us in the lounge to find a time that works for you.
I encourage attendees to stop by the Accelerated Value Lounge to check the schedule for sessions they're interested in. Also you can keep an eye on our IBMSoftwareValu Twitter feed before and during Pulse for session topics and times. Also, on a completely non-technical note, throughout Pulse we'll also be having random drawings and giving away gift cards to visitors at the lounge, just for the fun of it.
How can IBM customers learn more about the Accelerated Value Program?
This week, we launched the brand new Pulse Conversations Online portal so that you can now follow some of the conversations around Pulse on Twitter, Facebook, LinkedIn, Livestream, YouTube, Flickr, FourSquare and more all in one place.
Take a moment today to register your blog feed and social profile information for accounts such as Linkedin, Twitter, and Facebook to network with others around Pulse conversations and make yourself known as a thought leader! Simply use #ibmpulse in your tweets and ibmpulse in your blogs for your social content to appear in the Pulse Conversations portal. See the Welcome tab for a list of other keywords you can use.
For a cheat sheet on Pulse social networks, see the slide below:
I heard that the folks presenting a Cloud demo at Pulse are running a contest to giveaway an iPad after the Pulse General Session on Tuesday. They would like Pulse attendees to try out the Cloud demo. However, you don't even have to take part in the demo to be eligible. Just bring a business card and drop it in their box near the demo. Here are the deets:
Play a part in the demo "Witness Cloud and Integrated Service Management IN ACTION." Then answer a few simple questions and you could walk away with an iPad!!!
If you are interested in Cloud, you also might add Session #2084 "Integrated Service Management Cloud Simulator Overview" to your agenda. Use the PulseSmartSite to add #2084 to your agenda.
Terms and Conditions
No purchase necessary
Drop your business card off at the Main Tent area if you don't wish to participate in the demo and still be eligible to win
Offer not available to government employees, employees of IBM and its affiliates, and their families, and other ineligible under applicable law.
Offer void where prohibited. IBM reserves the right to withdraw this offer at any time.
Federal, state, and local taxes are the sole responsibility of the recipient.
By the way, like my new digs? I think I'm gonna like it here, so here's a big ole SHOUT OUT to my good friend Tiffany Winman for her work with Alison Olssen on building my shiny new bloggy home :)
Everywhere I look in Las Vegas during the IBM Pulse Conference, people are engrossed with their cell phones, iPads, or other mobile devices. While eating dinner, walking down the sidewalk, or waiting in line, more and more of our life is intertwined with the magic and draw of mobility power.
This year, the Pulse conference enables mobility lovers in several new ways:
Access the Pulse SmartSite anytime, anywhere to manage your Pulse agenda and activities via a web browser or HTML 5 web-enabled smartphone including Android, iPhone, Windows Mobile, and Blackberry Storm2.
Check-in on FourSquare three times and receive a special gift from the User Community Networking area in the Pulse Solution Expo.
Visit and bookmark Pulse-related information quickly with QR codes used throughout signage and handouts during the conference. I recommend downloading mobile barcode reader software prior to Pulse if your phone doesn't already have an app.
Yesterday, we kicked off the beginning activities of the IBM Pulse Conference, with the IBM Tivoli Business Partner Summit. We also began streaming live interviews directly from Pulse on the IBM Software Livestream channel. See some of the interviews below.
And note that we'll be livestreaming the Pulse keynote general starting around 8 am Pacific Time today. This session includes our keynote speaker, Dean Kamen!
Today, IBM kicked off its Pulse Opening General Session with guest speaker Dean Kamen, physicist and inventor. Watch the livestream of the general session below. Nothing is wrong with your sound. In the beginning, we just didn't play the intro music while folks were coming in. :)
We already know that theIBM Pulse Conference in Las Vegas highlights how IBM's expertise in analytics, systems management, sensors and security helps to bridge the physical and digital worlds and create new Smarter Planet infrastructures that are interconnected, instrumented, and intelligent. Technologies are being used to make grids, infrastructures, facilities and products more intelligent to save money, improve operations, manage risk, and better manage the use of natural resources. See the press kit that covers some of this material.
After the second and final Pulse general session today, I had a chance to grab a one-on-one interview with Scott Hebner, Vice President of Tivoli Marketing. I asked him a simple question that others have asked me while at the conference. Basically, the question went like this..."Wow, we learned so much in the general sessions the last two days. What are the key bullet points that summarize what I should take away from the Pulse general sessions?"
Here was his elevator summary response, based on my chicken scratch notes:
The IBM Smarter Computing strategy focuses on these three things:
1. Achieve business impact with visibility, control, and automation and the investment in technology to optimize smarter management infrastructures 2. Change economics of Information Technology with such things as Cloud computing, workload optimized systems like Watson, and data federation 3. Continue to enable innovation now and into the next century
Strategy without execution is hallucination--"Dr. Danny Sabbah"
IBM applies the strategy to client implementation with three key concepts:
1. Apply smarter technology to industry verticals such as banking, utilities, transportation, health care, education, government, retail 2. Optimize systems and software to domains, enabling customizable solutions by industry 3. Ensure these industry environments are secure by intentional design and meet regulatory or compliance needs
IBM will help clients optimize business outcomes by:
Integrating capabilities into open platforms that will enhance integration and consumability
Enabling a variety of delivery models such as cloud computing and integrated appliances
Infusing best practices and standards into this approach, with a special emphasis on industry-specific learnings and needs
IBM provides a demonstration of how customers can make turn all this talk into a reality at the Pulse general session:
The Pulse demo focuses on an airport's need to act quickly during a snowstorm
The solution is to provision an existing IT infrastructure using the cloud.
Software manages power consumption and dynamically responds to the problem and re-allocates services.
Analytics help assess what caused problems and determine what to change.
Embedded below you'll find Part 1 of the General Session Day 2. Here are the links for the Pulse 2011 general sessions and other video activities if you'd like to explore more live activity at the conference: