Today in London, Jamie Thomas, Vice President of Tivoli Development and Strategy, IBM Software, discussed the critical role of technology in unleasing innovation to turn an explosion of data into new insights, transform business models for unprecedented rewards, and remove barriers between themselves and customers. Virtually everything is being enriched with new levels of computing power. The key takeaway: Now is the time to rethink IT to reinvent your business.
Rethinking IT in terms of reinventing business might seem a daunting endeavor with so many factors impacting the organization:
While all of these factors influence one another, technology has become the number one external factor impacting organizations according to IBM’s latest CEO study. Over 60% of CIOs view cloud as critical to their plans to speed up service delivery. At the same time, organizations are increasingly leveraging mobile devices, further extended by BYOD policies. Over 700 million smart phones and tables will ship this year, a whopping 34% more than in 2011. Not to mention over 20B machine-centric devices already deployed that are essential to enabling business operations and business models.
The net? Efficient service delivery will generate 2.7 zetabytes of digital content in 2012 – an increase of 50% in one year.
Business and IT leaders must determine the impact of this data storm to their organization before mapping out a custom transition plan. You need a plan that will ensure the infrastructure is optimized to anticipate and react with agility to rapid changes, wherever they come from.
What won’t change from organization to organization are the four major challenges required for transformation to continuous innovation:
Speed up service delivery from months to minutes
Increase sales and promotions
Recognize and repair issues before impact
Shrink time to secure critical data
IT Leaders: do you have a plan to transform the IT shop from a cost center into a strategic hub for identifying growth opportunities?
CxOs: are you confident that your business is engaged in continuous innovation as you address changing priorities to keep from being left behind?
Today's healthcare providers and payers are building sustainable healthcare systems, while collaborating to improve quality, outcomes and personalized care and increasing consumer value and access. Join us at Pulse 2012, a premiere IBM Service Management event, from March 4-7 in Las Vegas, to explore these issues and learn how IBM solutions are helping healthcare providers and payers achieve business without limits to address important topics like new service delivery models such as Cloud, physical and digital convergence in facilities management, demands from the growth of mobility, and managing and securing data.
Over 300 client-driven speaker sessions are confirmed for Pulse including presentations from The Johns Hopkins Hospital, University of Utah, and WellPoint. Pulse will help you learn how to fundamentally and cost-effectively change the economics of IT and speed the delivery of innovative products and services by building skills and gaining insights in critical healthcare topics, including:
Smarter Hospitals and Healthcare
Effective Compliance Management
Operational Excellence through Asset Reliability
Pulse 2012 will also be featuring the latest technology initiatives and next-generation solutions offered by IBM and our business partners, where clients can experience demonstrations addressing important topics for healthcare providers like Smarter Hospitals, Maximo Mobile Suite, and Delivering Effective Governance for Identity and Access Management.
More than 7,000 attendees will take part in Pulse 2012. Register now to secure your space at http://ibm.com/pulse
We look forward to seeing you at Pulse 2012!
Keep visiting our blog ibm.com/blogs/pulse for more updates. And for more information on our energy and utilities industry solutions, visit ibm.co/zaCzh0
The Pulse blog is pleased to present today's guest blog by Danny Sabbah, General Manager of Tivoli Software, IBM Software Group
Pulse 2012 is fast approaching, and this year we’ve evolved the conference to focus more on education, information exchange and interaction – which is what you’ve asked us to do.
Pulse will feature IBM experts and industry leaders across three general sessions and over 400+ breakout sessions across our four streams - 75% of which are lead by your peers! Not to mention plenty of networking opportunities with your peers at the Executive Summit, Business Partner summit, and receptions.
Pulse provides a unique opportunity for you to learn more about the capabilities you need to transform IT economics and speed service delivery, including strategies and actions to help gain value from cloud computing, mobility, security, and smarter physical infrastructures. While on the surface these sound like buzz words, I’m certain that we have the depth and best practices for you to successfully implement these initiatives in your organization and tie them to real business outcomes.
In addition, within the Solution Expo we are introducing an Interoperability Center. We added the Center, based upon your feedback, to demonstrate IBM’s open platform for integrating service delivery across IBM, partner and third-party solutions. The demonstrations will be in the context of real business scenarios, including: cloud, smarter buildings, continuous development, and more.
Pulse is focused on achieving “Business without Limits”, and the curriculum and networking events are designed to provide you with the ideas, actions, and best practices to deliver on the three business imperatives:
Better focus from technology investment on business outcomes
Streamline execution to reduce unnecessary cost and risk
React with speed and agility to shifting competitive landscapes
So on behalf of IBM and our Business Partners, I hope you accept the challenge to attend Pulse and take away actions to drive business impact for your organization. It’s a 3 day education and networking opportunity that you will not want to miss!
Introducing Dean Kamen, who will deliver the Guest Keynote at Pulse 2011, "The Future Belongs to Inventors"
As an inventor and physicist, Dean Kamen has dedicated his life to developing technologies that help people lead better lives. As an inventor, he holds more than 440 U.S. and foreign patents, many of them for innovative medical devices that have expanded the frontiers of health care worldwide. The array of products and technologies invented and developed by Mr. Kamen and the engineering team at DEKA is extremely broad. Two notable breakthrough medical devices invented and developed by DEKA are the HomeChoice™ portable dialysis machine, marketed by Baxter Healthcare, and the iBOT™ Mobility System, a sophisticated mobility aid developed for Johnson & Johnson. With the Segway™ Human Transporter, Mr. Kamen aspired to improve upon the most basic form of transportation, walking, by allowing people to go farther, move more quickly, and carry more without separating them from their everyday walking environment.
Among Mr. Kamen’s proudest accomplishments is founding FIRST (For Inspiration and Recognition of Science and Technology), an organization dedicated to motivating the next generation to understand, use and enjoy science and technology. In 2009, its flagship program, the FIRST Robotics Competition, will reach more than 42,000 high-school students on close to 1,700 teams in 40 regional competitions, seven district competitions, and one national championship. The FIRST Robotics Competition teams professionals and young people to solve an engineering design problem in an intense and competitive way.
Pulse kicked off the IBM Tivoli Business Partner Summit Sunday with almost 1000 Business Partners. IBM executives Al Zollar, Doug Brown, Sandy Carter, Joao Perez, Faye Chandler, Laura Sanders, and Bill Kribbs shared made special appearances and discussed IBM's new approach to Integrated Service Management. . Special sessions on the latest hot topics included social media, speed partnering, and a "Cool Cloud Cash Workshop" hosted by Sandy Carter with "Cloud Computing for Dummies" author Judith Hurwitz.
IBM Tivoli 2010 Business Partner awards were also announced as follows:
Pirean wins IBM Tivoli 2010 Business Partner Service Management Solution Award for outstanding business partner solution delivering the visibility, control and automation required to industrialize business and IT operations. Founded in 2002, Pirean is a leading systems integrator and consultancy delivering real-time business and service assurance through solutions for infrastructure and application management. Pirean worked with a major UK Government Agency to address significant Service Management challenges. The customer had no accurate view of the IT estate, limited KPI reporting and time consuming SLA management. Through a detailed process of discovery of the existing environment, Pirean was able to review and document process in line with ITIL best practice (ISO20000) – and by leveraging the integrated IBM portfolio, design a solution from a technology perspective to ensure that process was followed. The solution includes customer specific customizations to each Screen within Tivoli Service Request Manager and CCMDB, as well as implementing workflows that guide the user through the defined service management process. The solution delivered has already demonstrated the ability to introduce increased structure and control through workflows, and dramatically improved configuration management through the discovery tools and provides a level of compliance management previously not available.
Softential, Inc. wins IBM Tivoli 2010 Business Partner Innovation Award for leading the charge to manage the world’s infrastructure with IBM Tivoli capabilities and solutions in innovative, intelligent, and exciting ways. Founded in 2000, Softential provides Service Management solutions for businesses that need to monitor and manage their services, IT infrastructure and workflow. Softential's product OpsAssure is a new enhanced integration and visualization of relevant CMDB data (asset and GIS information) and Google Maps; and dynamic weather information (from N.O.A.A); essentially forging new capabilities as called for in IBM’s Smart Planet initiative. OpsAssure provides integrations with IBM Tivoli Business Automation products (Netcool OMNIbus, Netcool Webtop and Netcool Impact). Working with client Cox Communications, Softential used their OpsAssure solution to help Cox better obtain fault and event information to Cox across service areas in the context of real-time weather data (obtained periodically from NOAA) and its affect on Cox’s service availability and QOS. Cox benefits from having this unprecedented visibility into its service areas both in normal operating conditions as well as when faced with adverse weather. As a result, Cox is able to reduce outage durations and ensure customer satisfaction. FINALISTS: generationE, the Createch Group
eSolutions wins the Smarter Planet Award for its dedicated work with clients to manage instrumented, interconnected and intelligent infrastructures with better visibility control and automation.
Alcatel Lucent wins the Network Equipment Provider Award for its contribution to Tivoli’s success in 2009.
StorServer wins the Application Specific License Award for its contribution to Tivoli’s success in 2009. Winner:
Pulse 2010 Best of Show Award for showcasing a solution at the Pulse conference that solves problems in today’s IT market by using creative methods, drives new markets, and fosters new innovation and cutting edge solutions. TBD until Monday
The CIO Summit, International Forum Reception, Maximo User Groups sessions, and the opening of the Pulse Solution Expo were also part of today's big events. The first day of general sessions starts tomorrow.
*** I would like to extend a big thanks to my colleagues on the Smarter Industries team for providing all the guest blogs on Smarter Industries at Pulse 2012 ***
Smart Financial Service Industries are creating a customer-focused enterprise and streamlining operations while regulating risk and compliance. At Pulse 2012, learn how to fundamentally and cost-effectively change the economics of IT and speed the delivery of innovative products and services.
Speaker sessions confirmed for Pulse include presentations from CitiBank, Bank of China and Banco do Brasil. At Pulse 2012, you will gain insights in the most critical banking and financial services industry topics, including:
Leveraging IBM SmartCloud provisioning to meet business needs
Delivery of Business Service Management
Simplifying Endpoint Management in the distributed banking environment
Highlights from the 2011 IBM Security X-Force trend and risk report
Building an enterprise grade cloud and discussions in application performance management
Pulse 2012 will also feature the latest technology initiatives and next-generation solutions offered by IBM and our business partners, where clients can experience demonstrations addressing important topics for banking and financial service organizations like Lease Accounting for Assets and Facilities, Endpoint Management for Automation & Cloud, Effective Governance for Identity and Access Management and Virtualization Security Solutions.
We look forward to seeing you at Pulse next week! Register Now before online registration closes on Thursday, and save $200 off onsite registration.
This week, we launched the brand new Pulse Conversations Online portal so that you can now follow some of the conversations around Pulse on Twitter, Facebook, LinkedIn, Livestream, YouTube, Flickr, FourSquare and more all in one place.
Take a moment today to register your blog feed and social profile information for accounts such as Linkedin, Twitter, and Facebook to network with others around Pulse conversations and make yourself known as a thought leader! Simply use #ibmpulse in your tweets and ibmpulse in your blogs for your social content to appear in the Pulse Conversations portal. See the Welcome tab for a list of other keywords you can use.
For a cheat sheet on Pulse social networks, see the slide below:
Your infrastructure is already expanding, whether you like it or not. The question is: will you have the ability to see it, control it and automate it across cloud, smart physical infrastructure, enterprise mobility and data analytics?
Attend the Day 1 Opening General Session and find out how to gain the Visibility, Control and Automation you need to achieve “Business without Limits.” You’ll hear from customers who are already starting to achieve Business without Limits. IBM Tivoli General Manager, Danny Sabbah, and Robert LeBlanc, who heads up IBM’s Software Middleware Group, will also be sharing their insights and vision. Also featured will be performances by the highly acclaimed revolutionary a cappella group, Naturally 7!
DAY TWO, March 6, 2012
The destination is “Business without Limits.” But how do you get there? Attend the Day 2 General Session for an in-depth look at Visibility, Control and Automation in action! A panel of IBM customers will share what they’ve learned on the journey to achieving Visibility, Control and Automation across their entire infrastructure. IBM Tivoli’s VP of Strategy and Development, Jamie Thomas, and VP of Open Standards, Angel Diaz, will outline a “roadmap” for optimizing your infrastructure. You’ll also hear about IBM’s broader roadmap around Smarter Computing, from IBM Senior VP and Group Executive Software Group, Steve Mills. And you won’t want to miss featured performers, “America’s Got Talent” finalists, illuminate!
DAY THREE, March 7, 2012
What innovations in analytics and computing technology will the future bring? Join us for the Day 3 General Session and you’ll get an exciting glimpse into the innovations of the future. Find out how the advanced analytics used in Watson are being put to work in businesses around the world. Discover what the data center of the future will look like, in the year 2020 and beyond. Finally, you won’t want to miss our featured guest speaker, co-founder of Apple Computer and Innovator, philanthropist and entrepreneur, Steve Wozniak!
And any other awesome firm that is willing to collaborate with IBM by showcasing your business and technology leadership at Pulse.
The benefits are simple, but long reaching. We estimate over 7000 people will pass through the Pulse Expo. And with them, limitless opportunities to progress and develop leads in an environment super charged with the brightest talent, sharpest skill and most focused energy in the industry. If you were there last year, you know what I am talking about and are probably already committed to a Pulse 2012 sponsorship.
Although half of the sponsorship opportunities are still available as of today, they are being scooped up faster than previous years. Friends, now is the time to lock in your Pulse 2012 Expo Sponsorship. Book before December 16 and save a hefty $5K, unless you are a Pulse 2011 Sponsor Alumnus, then you save $10K. These are going fast, and it's no wonder. Just don't say I didn't tell you about it.
Pulse 2012 is your gateway to discover cutting edge industry specific solutions bringing together industry experts from different part of the world to provide you insights on current business scenarios and help you identify valuable industry solutions for your business: government, telecommunications, energy & utilities, healthcare, retail, banking, insurance, travel & transportation, manufacturing and chemicals & petroleum.
At Pulse, you will also find industry specific demonstrations that illustrate the broad business value of IBM industry solutions. And you can experience industry round tables where you gain an opportunity to meet peers for discussion and an exchange of views. Hosted by IBM client executives, industry round tables are a great way to share best practices and industry challenges and solutions, to offer valuable knowledge and practical advice on the topics and solutions that matters most to you and your Industry.
Want to know more? Keep visiting ibm.com/blogs/pulse for future updates, news and discussions happening around the IBM Pulse conference.
Attending the Pulse 2009 conference in Vegas was one of the highlights of my year. How could I ever top all the great people, topics, demos, products, solutions, services, innovations, fun, and excitement at Pulse? Honestly, I don't think it's possible. You just had to be there! However, if you'd like to get a taste of the experience or extend your own Pulse experience, I recommend some of the links below:
Pulse on Twitter: Learn and share real-time buzz, insights, comments and questions around Pulse-related topics.
-Use #ibmpulse in Twitter search to see tweets of others. -Use this Twitter feed to syndicate alerts to iGoogle or MyYahoo. -Send a direct message to @ibmpulse if you want to catch my attention or ask me to syndicate something out to the larger Pulse community.
Pulse on Facebook: Get Pulse alerts, post to the Pulse wall, see who else is coming to Pulse, and network with the Facebook community.
Pulse on YouTube: View and comment on live stories with Pulse attendees. Share your own videos by friending Pulse.
When people ask me what Tivoli does or what is service management, my first impulse is to launch into this:
IBM Service Management represents an evolutionary leap forward in managing services. IBM Service Management provides the integrated Visibility, Control and Automation™ that you need across business and technology assets to help overcome roadblocks to innovation. It enables you to better achieve your business objectives and maximize the value from all of the assets that support your operation.
But its even easier than that. We do what any good business must: save customers time and money, while enabling them to delight their own customers. For instance, the gecko and the hairdo keep telling you every day of your life how easy it is to save with them. What they don't tell you is that those savings would be impossible without loads of data housed in systems run on software that organizes chaos to help make business sense. That's what we do. Of course, there is a lot more to the story and we hope you'll come to Pulse for the rest.
Here's a little something to dance in your head while you score holiday gifts online this season:
At Pulse, we're going to showcase what we do best. We're also going to bring brand new solutions, roadmaps for forthcoming development, sessions with domain experts and real human clients, and solution demos that show you how to save money and keep customers coming back to you.
We'll have some fun too. I'll tell you more about that later.
Pulse 2012 is March 4-7 at the MGM Grand Hotel in Las Vegas, Nevada. Early Bird registrationcan save you up to $700 but the offer expires on December 16.
Telecommunications industry plays a prominent role at IBM Pulse 2012
Smart communications clients are transforming operations to achieve new levels of business and service excellence while being asked to build out smarter networks at the same time. Join us at Pulse 2012, and explore the keys to innovation and agility with a robust service delivery platform. At Pulse you will hear how effective network and service assurance enables control of the entire communication and content management infrastructure, and the strategies for next-generation service quality and delivery.
Speaker sessions confirmed for Pulse include presentations from Bharti Airtel, Dutch Cloud, IMImobile, Rogers Communications, TIM Brazil and U.S. Cellular. Pulse 2012 will help clients learn how to speed the delivery of innovative products and services, and change the economics of your operations by building skills and gaining further insight in important communications topics, including cloud as a platform for new services, building smarter networks, how advanced visibility, control and automation drive smarter operations, as well as Service Provider trends and directions.
Pulse 2012 will also be featuring the latest technology initiatives and next-generation solutions offered by IBM and our business partners, where clients can experience demonstrations addressing important topics for communications providers like Smarter Networks and LTE, Intelligent Site Operations for Smarter Networks and Managing the Network in Today’s Mobile World.
Just got out of Day 1 of Pulse General Session Kickoff. I was unable to get a stable connection in the Theatre, so I’ve had problems in uploading media to the two channels below, but keep checking since I should have cool stuff I’ll be discussing throughout the conference uploaded soon:
Laura Sanders and Alan Ganek, in comedy style mode, discussed demos of how Tivoli products help with Dynamic Infrastructure. I got a kick out of their Sunny and Cher-like comedy. They started off with a Pizza video that they wove through the whole demo discussion. Alan quipped, “There has to be some way to bring intelligence to your door, Laura.” Laura slammed him back on the petitions she received requesting that he not sing on stage. And several hecklers from the audience threw in “and dancing!”
Jim Haney, Harley Davidson CEO, spoke on how important Tivoli products are for delivering a superior experience.
Tom Rosamillia, General Manager of IBM WebSphere Software, spoke on how SOA and Service Management together help deliver the Dynamic Infrastructure vision and invite folks to learn more at the upcoming IMPACT conference in May.
John Brandt, from the MPI Group, spoke about how Convergence is a great opportunity moving forward. As a community strategist, a key point he kept reinforcing that resonated with me was that Customers are rarely buying a brand. For instance, they are not buying beer, but relationships and community. Yup!
He says we all should be asking three main questions: What do your customers really want? Can employees deliver real innovation? Do your processes drive consistent measurable progress?
Repeated theme throughout the entire morning was: Who will lead the charge for a Smarter Planet and Dynamic Infrastructure: You! You! You! Rich Esposito, VP of IBM IT Strategy and Architecture Services, specifically called out CIOs, stating they are in a bittersweet spot--being challenged to align with both the demands of the business and the world. He said they are in the best position to lead the journey and transform the waters. The good news is that being a good citizen strategically also helps in lowering total costs in managing IT and business infrastructure in the long run!
I’m going to predict that the people who know me
are going to LOL when they read this blog because I don’t tweet. This is ironic
because I am a certifiable Internet JUNKIE! For proof of this, I met by best
friends online and talk to them more than the people in my house. And when I do
see my online BFFs in person, we have our lifeline laptops with us to
feed the monkey when it demands to be fed. (Yes, we've chatted with each other on the Internet while sitting side-by-side. Mmm-hmmm. Nerds, I tell ya.)
But Twitter has never been my thing. I often wonder if I
need to be indoctrinated at some social media therapy center so that I can keep
my job as marketing communications specialist.Tiffany Winman, feel free to reply with any recommendations here or on
my Facebook Wall.
Ahh, Facebook. Definitely more my speed. Perhaps there is a way to tweet via Facebook
that I just haven’t learned yet. Tiff?
Ok, ok. So I have tweeted some for Pulse, if not much from my own neglected Twitter account. Tiffany, our social media guru, taught me
how to use a few cool tools, like HootSuite, which updates status with Twitter
and Facebook at the same time – which I loooove. A working IBMer mom of two
littles, I am all about multi-tasking. You know, two tweeting birds: one stone.
Check it out if you have the Twitter and/or Facebook Junkie Monkey on your
Take from me (or don't): there is no shame in being
clueless as to just what the heck the Twitter fuss is all about. But, if you
are attending Pulse this year, you should care.
This conference is going to be huge. Pulse will be host to
over 5000 attendees and feature over 300 client and IBM Business Partner
presentations. So while your ticket to Pulse can provide a glimpse of what the
near future will look like from the most uber-intelligent Tech and Business
experts, you are still going to miss a lot because it is impossible to be in
more than one place at a time.
Unless you use Twitter. Twitter is the closest thing to time
travel that we have right now. And if aren't planning to travel to Pulse the old-fashioned way by plane, you can use Twitter to beam yourself up to Vegas.
First Things First. Get a
Twitter Account, Already!
painless and only takes a minute. Do it now, K? THX!
your tweets ensures that your input is included in search results on your
subject matter. And you want this. People don’t tweet because they want to be
wallflowers. So they use hashtags.
wanted to know what a hashtag was but were too busy to Google it? A hashtag is
just a tag included inline with your status update.
tags are called hashtags because they are preceded by the "#"
character. The “#” prefix is
called the hash (mark) and in Twitter messages it is immediately followed,
without a space, by topic or issue you want to tag for others to find.
Together, you have a code called a “Hashtag.”
even ask me why it is a hashtag and not a poundtag. IDK.
the following HASHTAGS in your tweets during Pulse: