Congratulations, you survived the thrilling experience of the Pulse conference in Orlando last week! :) I'm Tiffany Winman, the IBM Pulse community program manager, and I hope your Pulse experience was a magical one. ;) Now that the conference is over, you can stay in touch, in tune, and in sync--as Al likes to say--by being part of the ongoing online Pulse community. Managing contacts you made at Pulse You can manage Pulse contacts you made and help others find you by following these steps:
Send a colleague invitation to your Pulse contact (click the invitation link under the name in the person's profile)
Sharing pictures and videos You can share photos and videos on our Pulse group in Flickr. See sampling below. We know some of you still have some great Hootie and community pics out there! :) Follow these Flickr instructions if you're willing to share with the group.
Quick note to those of you who were brave enough to do a "live stories from Pulse" video moment: I'm still uploading these to YouTube, and will send out notices to our online Pulse community once I have them done. A big thank you for your participation!
Providing feedback on the conference You can also help make the Pulse conference even better in 2009 or simply have some fun by sharing your favorites at Pulse by responding to one or more of the forum topics below.
Tocontinue on my last blog entry…I also got a behind the scenes look at how the conference was coming together in the Expo and general session areas.
Based on the site map below, you will notice that there are three main areas that Pulse attendees will spend much of their time during the conference.
In the Pulse registration and breakout areas (ConferenceCenter)
In the Pulse Solution Expo (Marquee Ballroom)
In the Pulse general sessions and Pulse Palooza (Grand Garden Arena)
After a very long walk down a winding hallway, you will find the registration area in the MGMConferenceCenter. The Pulse Solution Expo is somewhat close, but requires you to step outside and walk to a nearby adjacent building.
The Pulse general sessions and Palooza area is a very different story since it is located in the MGM Grand Garden Arena, which resides closer to the casino. If you can find witchcraft eatery, then you can find the Grand Garden Arena. See pictures below.
I met some pretty cool people (Melanie, Cass, and Gino below) and was treated to a freshly prepared tofu dish when the kitchen ran out of reserved vegetarian meals since an unexpected number of folks wanted to enjoy tofu as well. Never knew so many people liked tofu. Go figure. Cool. J
After lunch, I was off to the Business Partner Summit’s keynote address.
One of my favorite moments was when Al Zollar, General Manager of IBM Tivoli Software, ignited laughter and applause after mentioning that we were looking forward to an exciting week with Michael Phelps speaking next week, but “hopefully not too exciting.” J
And, of course, my other favorite moment was watching Al announce the IBM Business Partner winners of the Innovation Award and Service Management Solution Award.
Solution: Delivery of Tivoli Access Manager as a SaaS to Vantis Life Insurance. Very timely opportunity and provided low cost entry for Vantis Life. *Tivoli Access Manager (theme: SaaS Delivery of Tivoli Product)
Lighthouse Computer Services first provided VantisLife Insurance Company (a provider of affordable life insurance products marketed through the banking industry) with a Security Assessment that revealed critical areas of vulnerability. As a General Business size company, VantisLife was an excellent candidate to benefit from Lighthouse’s unique and innovative solution, the Lighthouse Gateway. The Lighthouse Gateway provides managed security services for corporate identity and access management in a compliant, cost-effective, and industry-leading open solution.
The solution for VantisLife includes Tivoli Access Manager (TAM) for eBusiness and opens the door to supporting VantisLife’s pursuit of the full benefits of IBM’s industry-leading software, including Tivoli’s full SOA Service Management portfolio.
1st Runner-up: EMA, Inc.
Contact: Wendy Huber-Wicheltwwichelt@ema-inc.com
Solution: Open access to Maximo db so that calls for pipeline and other right of way locates can be automated and tickets opened for personnel to fulfill those requests. *Maximo (theme: integration)
EMA assisted Orange County Utilities (OCU) of Florida in their efforts to better manage customer excavation requests inside utilities’ service areas for water, wastewater, and reclaimed water. OCU engaged EMA to configure Maximo to support utilities’ line locate business processes in accordance with Florida’s regulatory “Call 811 Before You Dig” statutes.
The solution required EMA to build an interface between Maximo and the state-wide computer application used by Sunshine State One Call of Florida (One Call) to manage excavation requests from contractors and homeowners. EMA also installed an interface between Maximo and OCU’s GIS, providing OCU’s locate staff and locate contractors with the most recent spatial data edits of underground infrastructure.
Solution: Automated runbook by aggregating existing data, ability to deflect call center expense by providing consistent process approaches. *Netcool and Omnibus leveraged (theme: automation). Very innovative integration between Omnibus/Impact and their own runbook application
generationE’s Resolve Runbook Automation solution streamlines event, incident and problem management with context-driven correlation and intelligence through Tivoli Netcool Omnibus and Impact.Resolve is an innovative wiki-based runbook automation system that captures and automate best practices for IT Operations. The solution is designed specifically to promote collaboration and process reuse without the overhead of traditional document management applications.
Resolve’s integrated automation system leverages existing investments in tools, scripts and utilities to transform static procedures into actionable tools from which users can perform diagnostics tests and resolutions on-demand or as a coordinated process in response to alerts. With Resolve, runbooks become actionable and are easy to keep up to date.
The generationE Resolve platform ensures that events are processed with Tivoli Netcool context-specific
diagnostic and remediation procedures. In turn, these best practices are captured as Resolve runbooks with
embedded automations to reduce repetitive actions and minimize MTTR.
Solution: Selected as winner due to breadth of references, breadth of products deployed, and focus on delivering the "single pane of glass" visibility across entire IT and comms infrastructures.
Advanced Dashboards provides an integrated systems, network and security management view for operators, managers and high level executives, providing end-to-end alignment towards IT service management. This solution collects data to support event correlation, root cause analysis, service availability management, SLA monitoring and business impact management, and then displays this information in a dashboard. Information is consolidated in a single, business-driven, user-friendly layout composed by dynamic and visual elements such as graphs, topological and geographical maps, and special icons.
This integrated dashboard helps increase the overall availability of IT services through the early detection of highly impacting problems and a business-oriented prioritization of events and actions. It also reduces operational costs by clearly indicating root-cause alarms.
With Advanced Dashboards, different management disciplines and products (such as Netcool Omnibus, Impact, Webtop, ITM, Proviso, TNM, TSOM) are integrated into a single solution that entitles a paradigm shift towards a pro-active, service-oriented, operations.
Advanced Dashboards provides an integrated systems, network and security management view for operators, managers and high level executives, providing end-to-end alignment towards IT service management.
1st Runner-up: ReachView Technologies
Contact: Jim Logsdonjlogsdon@reachview.com
Solution: IBM Tivoli Netcool OMNIbus, WebTop, Impact, and ITNM for IP Networks;Ford Motor Company.
This solution is impressive for its breadth and depth.It’s a global implementation at one of the worlds largest companies, Ford, and it supports a wide variety of business processes including Inventory Management, Trouble Management, Incident Management, Change Management and Maintenance.It also can automatically identify the problem, determine the impact and severity, and create an appropriate ticket or provision a resolution to the problem.
This solution allows the customer to leverage a heavy investment in Inventory and Provisioning systems and have this information drive a consolidated service assurance platform so as to consolidate and compress operations globally through a highly developed Incident Management System. It really demonstrates Visibility, Control and Automation.
2nd Runner-up: IT-Lifeline
Contact: Brandon Tanner firstname.lastname@example.org
Solution: IBM Tivoli Storage Manager (TSM) data backup and recovery solution.
IT-Lifeline uses a powerful combination of certified engineers, Tier-4 data center facilities, IBM pSeries servers, IBM enterprise SAN storage, and Tivoli Storage Manager to provide online data backup, archive, and recovery services.IT-Lifeline installs Tivoli Storage Manager Client software at the customer site, establishes network communications, and configures the TSM server environment at the IT-LifelineContinuityCenter.Data is then transmitted at the frequency selected by the customer to the IT-LifelineCenter.Overall management of backup operations, to include scheduling, storage policies, growth management, and data availability are managed by IT-Lifeline.IT-Lifeline is currently backing up over 50 corporate data centers throughout the Pacific Northwest.Customers have grown to depend on the security and availability of IT-Lifeline managed data.
Selected due to strong customer testimonial and "dynamic infrastructure" tie-in of the TSM solution; showcases the kinds of "dynamic" solutions we want customers to achieve with our software.
Just got out of Day 1 of Pulse General Session Kickoff. I was unable to get a stable connection in the Theatre, so I’ve had problems in uploading media to the two channels below, but keep checking since I should have cool stuff I’ll be discussing throughout the conference uploaded soon:
Laura Sanders and Alan Ganek, in comedy style mode, discussed demos of how Tivoli products help with Dynamic Infrastructure. I got a kick out of their Sunny and Cher-like comedy. They started off with a Pizza video that they wove through the whole demo discussion. Alan quipped, “There has to be some way to bring intelligence to your door, Laura.” Laura slammed him back on the petitions she received requesting that he not sing on stage. And several hecklers from the audience threw in “and dancing!”
Jim Haney, Harley Davidson CEO, spoke on how important Tivoli products are for delivering a superior experience.
Tom Rosamillia, General Manager of IBM WebSphere Software, spoke on how SOA and Service Management together help deliver the Dynamic Infrastructure vision and invite folks to learn more at the upcoming IMPACT conference in May.
John Brandt, from the MPI Group, spoke about how Convergence is a great opportunity moving forward. As a community strategist, a key point he kept reinforcing that resonated with me was that Customers are rarely buying a brand. For instance, they are not buying beer, but relationships and community. Yup!
He says we all should be asking three main questions: What do your customers really want? Can employees deliver real innovation? Do your processes drive consistent measurable progress?
Repeated theme throughout the entire morning was: Who will lead the charge for a Smarter Planet and Dynamic Infrastructure: You! You! You! Rich Esposito, VP of IBM IT Strategy and Architecture Services, specifically called out CIOs, stating they are in a bittersweet spot--being challenged to align with both the demands of the business and the world. He said they are in the best position to lead the journey and transform the waters. The good news is that being a good citizen strategically also helps in lowering total costs in managing IT and business infrastructure in the long run!
I was seriously bummed this morning when Al Zollar announced that Michael Phelps would not be speaking at the Pulse conference. Al explained that another exciting keynote speaker was on the agenda for later, but wouldn’t tell us who it was. The Twitter crowd immediately started speculating who it would be--Chris Rock?
And a series of Pulse speakers proceeded to joke about the possibility of Al speaking in a Speedo as a Phelps replacement. With the anticipation building, it was hard to focus when Jim Logsdon, from Alcatel-Lucent (Diamond sponsor of Pulse), spoke about his long-term partnership with IBM.
Chris O’Connor’s discussion on why being Green is important was fascinating. He highlighted four key reasons to focus on energy and efficiency: money, risk, compliance, responsibility. He basically argued that we need to reduce wasting energy in the data center and use the cost savings to invest in better tools to save money, comply with regulations, avoid severe punishment, and act responsibly as world citizens. He definitely caught our attention—and it wasn’t just due to the totally cool green tie he was wearing. Chris used some simple math to show that we could save $750/year just on better managing two servers and $750K/year if we were dealing with a 1000 servers. The Twitter crowd really enjoyed his presentation.
Finally, the moment had arrived. We were all awaiting with excitement to hear who the new Pulse keynote speaker was for that morning. The crowd showed their excitement when Al announced it was Magic Johnson!
Magic Johnson came off as a darling to the crowd. He was very intelligent and personable—walking amongst the Pulse attendees, asking them to stand up, giving them long hugs, speaking and engaging with them directly, and encouraging personal photo opportunities. And his talk was both humorous and informative. Demonstrating a strong business acumen and industriousness, he spoke of his foundation and the unique perspective he brought to incorporating ethnic and urban consumer tastes to coffee shops, movie theatres, fitness centers, and real estate projects. He also encouraged the audience to stay positive and embrace a winning spirit in the face of current economic challenges. He was met with a standing ovation! Once again, the Twitter crowd went wild!
Thanks to IBM and to Magic Johnson! What a great treat and surprise!
Attending the Pulse 2009 conference in Vegas was one of the highlights of my year. How could I ever top all the great people, topics, demos, products, solutions, services, innovations, fun, and excitement at Pulse? Honestly, I don't think it's possible. You just had to be there! However, if you'd like to get a taste of the experience or extend your own Pulse experience, I recommend some of the links below:
Pulse on Twitter: Learn and share real-time buzz, insights, comments and questions around Pulse-related topics.
-Use #ibmpulse in Twitter search to see tweets of others. -Use this Twitter feed to syndicate alerts to iGoogle or MyYahoo. -Send a direct message to @ibmpulse if you want to catch my attention or ask me to syndicate something out to the larger Pulse community.
Pulse on Facebook: Get Pulse alerts, post to the Pulse wall, see who else is coming to Pulse, and network with the Facebook community.
Pulse on YouTube: View and comment on live stories with Pulse attendees. Share your own videos by friending Pulse.
Pulse Comes to You brings the excitement, education, and experience of our global conference. Pulse 2009 to your city! Attend Pulse Comes to You to learn how a dynamic infrastructure through service management can intergrate your business and IT to make you - and the planet - smarter.
Why you don't want to miss Pulse Comes to You in the UK! Register for Pulse Comes to You and hear IBM Subject Matter Experts, Customer and Business Partner speakers across 5 different tracks.
Ria, thanks for posting tips on submitting Pulse abstracts for Cloud Computing. I'm sharing this with our Pulse blog so others can easily find the information. Note the abstract submission deadline was extended to Nov. 20, 2010.
One of the hopping places at Pulse for the last two years has been the Pulse Client Hospitality Lounge. Conference attendees hang out there to relax between sessions, sink into one of the comfortable sofas, and grab a snack or cold beverage while checking messages or networking with colleagues. The Lounge is one way of IBM saying "Thank You" for being a part of our community. When clients sign up to be a reference, update their current solution information, or join a user community group, they received a free gift.
If you're planning on attending Pulse 2010, I encourage you to drop by the Client Hospitality and ask for details when you register at the conference. A bonus treat: You might just be able to "hang" with the two wonderful ladies below--Danyel Otteson (Tivoli User Communities) and Laura Wilkens (Tivoli Client Success Marketing).
Now Pulse is going virtual with live Webcasts and chats with industry experts and IBM innovators today.
The pretty brochure will tell you the event is for you to:
Deliver superior business and IT services with agility and speed
Address today’s security, resiliency, and compliance challenges
Achieve breakthrough productivity gains through virtualization, optimization, energy stewardship, and flexible sourcing
Normal language please? My translation: the event will focus on latest trends and innovations for helping folks manage their Infrastructure better. The key focus is on responding quickly to change, managing assets, and delivering quality service.
Virtual attendees can exchange electronic business cards and attend six different solution booths to grab collateral, watch customer videos and demos, and chat about solutions for better managing their assets and infrastructure.
The 6 booths
Service Management for IT
12:00 PM: Managing a Dynamic Infrastructure 12:15 PM: Chat with the Experts 12:45 PM: Datacenter Automation in an Uncertain Economy 01:30 PM: Chat with the Experts 02:30 PM: Security for the Dynamic infrastructures 03:30 PM: Industrialize and Automate the Way you deliver Services with IBM Cloud 04:15 PM: Chat with the Experts 04:30 PM: Closing Comments: Pulse 2010 05:30 PM: Exhibit Hall Closes
*Eastern Standard Time
I plan on popping in and out today to chat with some of my favorite IBMers, customers, and Business Partners. I hope to see you there! -->Register for the event
Stop by the Pulse 2010 Expo and say hello to our Sponsors. We are honored to have these great companies partner with us at Pulse!
And now, a few words from our sponsors ;-)
Alcatel-Lucent - Diamond Execute your transformation with Alcatel-Lucent; the
world’s largest Tivoli Assurance integrator, with over 130 customers deployed in
the telecom, transport and energy markets. Come see us (D302) to discuss how to
assure your business performance, your time to revenue, your assets and how to
enhance your customer experience.
Pirean - Diamond Pirean -
AAA Accredited and industry leading consultancy, development and support
services for IT Security and Service Management built on IBM Tivoli Software. As
proud sponsors of Pulse 2010 we invite you to join us at booth D301 to find out
more about our Smarter Tivoli Solutions and Services portfolio.
generationE Technologies - Platinum generationE Technologies presents
Transform Your Business by Taking Automation to the Next Level, a
Pre-Pulse Webcast. on February 17th at 11 a.m. Eastern time.Learn about Orchestrating Tivoli Event and Incident Response with Resolve
Runbook Automation. Register here. As a Platinum Sponsor, we are
hosting a customer reception at PULSE. Email email@example.com or visit booth P305.
- Gold The convenient truth is that
people like great prizes from EDI! Maximo users - come get a carbon credit from
EDI at booth G-312 for your chance to receive one of many great prizes to warm
Gold ESRI has provided mapping
technology to IBM users for over 20 years. Today IBM users are improving the
performance of their organizations by implementing ESRI GIS technology to manage
mobile and fixed assets more efficiently. Visit ESRI at booth G308 in the
Solution Center to see the smarter planet from a new perspective. . www.esri.com
Gulf Breeze Software Partners - Gold No matter which Tivoli applications you're
deploying, Gulf Breeze Software Partners can help you make the most out of your
investment. We have helped customers deploy fully integrated solutions comprised
of ITM, ITCAM, Maximo, NetCool/OMNIbus and TBSM, so we can help you make it all
Gold For over a decade Syclo’s SMART
Mobile Suite has been the #1 selling mobile solution.Why? We’ve taken
our deployments in 750 organizations and developed prebuilt, preintegrated,
feature-rich industry applications. Regardless of connectivity, device or number
of users our mobile works. Visit us in PULSE booth G307 and at maximo.syclo.com
Actuate - Silver Get up to speed on BIRT, the reporting technology in Maximo and Tivoli
Common Reporting. See a demonstration of a Maximo dashboard with KPIs, where
BIRT and Actuate reports co-exist, business users can perform self-service
reporting, and information can be delivered to non-Maximo users at the Actuate
and Reporting House Booth #S220.
APC by Schneider Electric - Silver Attend APC’s Session: Monday Feb 22nd, 4:30PM EXPO Floor
Theater and receive a Free APC JUMPDRIVE Managing Data Center Efficiency with
IBM and APC’s Integrated Software Platform. Attend this session and learn about
the integration of APC's Data Center management platform and IBM's Tivoli
Monitoring for Energy Management. Speaker, Soeren Brogaard Jensen, VP of
Enterprise Software, APC by Schneider Electric.
Enfora - Silver How do you start to connect and manage high value assets that sit beyond
your enterprise network or turn ‘dumb’ assets into intelligent assets?
Enfora, a leader in wirelessly networking geographically dispersed assets, will
demo a new Maximo External Adapter (MEA) that enables asset management from a
wide area wireless network (WWAN).
GenesisSolutions - Silver GenesisSolutions (Booth #S419), a proud sponsor of IBM Pulse 2010, will
be co-presenting with Wyeth Pharmaceuticals on a successful Maintenance
Excellence program consisting of RCM, planning & scheduling, critical
spares, calibration, automation and controls. Additionally, we will be
presenting with Port of Seattle on “Putting Maximo Work History to Work”.
Lighthouse Security Group -
Gateway™ is an industry-leading, next-generation platform for Enterprise
Identity and Access Management (IAM). A cloud-computing alternative to
conventional on-premise Tivoli IAM infrastructure, Lighthouse Gateway
considerably reduces Total Cost of Ownership (TCO) while providing clients with
an ease of management, quick time to market, and compliance with industry
regulations. For more information and a preview, please visit www.DiscoverLighthouseGateway.com
Materna - Silver As a leading European ICT company MATERNA provides solutions for IBM’s
Dynamic Infrastructure strategy. Our solution “Training in a Cloud” exemplifies
how to combine service management, virtualization, automation and client
management into one ready for use service. MATERNA provides an integrated
understanding of how to implement cloud services.
Panduit - Silver Visit Panduit booth (S222) and learn how Panduit’s Physical
Infrastructure Manager™ Software Platform and intelligent PanView iQ™ System
Hardware work together to provide local or remote management and monitoring of
connectivity, ensuring network reliability to support service level agreements
and reduce network costs.
Predatar - Silver Predatar™ reduces operational costs and risk, whilst improving visibility
and service levels across TSM and storage infrastructures. Predatar™ automates
tasks required to manage, improve, and control costs of TSM and storage
environments; including deep problem discovery, management visibility, capacity
planning, recovery planning, TSM licence discovery and knowledge sharing.
Predatar™ proudly sponsors Pulse 2010. To learn more about the benefits of
Storage Management Automation, visit us at stand S224 or seewww.predatar.com
I’m going to predict that the people who know me
are going to LOL when they read this blog because I don’t tweet. This is ironic
because I am a certifiable Internet JUNKIE! For proof of this, I met by best
friends online and talk to them more than the people in my house. And when I do
see my online BFFs in person, we have our lifeline laptops with us to
feed the monkey when it demands to be fed. (Yes, we've chatted with each other on the Internet while sitting side-by-side. Mmm-hmmm. Nerds, I tell ya.)
But Twitter has never been my thing. I often wonder if I
need to be indoctrinated at some social media therapy center so that I can keep
my job as marketing communications specialist.Tiffany Winman, feel free to reply with any recommendations here or on
my Facebook Wall.
Ahh, Facebook. Definitely more my speed. Perhaps there is a way to tweet via Facebook
that I just haven’t learned yet. Tiff?
Ok, ok. So I have tweeted some for Pulse, if not much from my own neglected Twitter account. Tiffany, our social media guru, taught me
how to use a few cool tools, like HootSuite, which updates status with Twitter
and Facebook at the same time – which I loooove. A working IBMer mom of two
littles, I am all about multi-tasking. You know, two tweeting birds: one stone.
Check it out if you have the Twitter and/or Facebook Junkie Monkey on your
Take from me (or don't): there is no shame in being
clueless as to just what the heck the Twitter fuss is all about. But, if you
are attending Pulse this year, you should care.
This conference is going to be huge. Pulse will be host to
over 5000 attendees and feature over 300 client and IBM Business Partner
presentations. So while your ticket to Pulse can provide a glimpse of what the
near future will look like from the most uber-intelligent Tech and Business
experts, you are still going to miss a lot because it is impossible to be in
more than one place at a time.
Unless you use Twitter. Twitter is the closest thing to time
travel that we have right now. And if aren't planning to travel to Pulse the old-fashioned way by plane, you can use Twitter to beam yourself up to Vegas.
First Things First. Get a
Twitter Account, Already!
painless and only takes a minute. Do it now, K? THX!
your tweets ensures that your input is included in search results on your
subject matter. And you want this. People don’t tweet because they want to be
wallflowers. So they use hashtags.
wanted to know what a hashtag was but were too busy to Google it? A hashtag is
just a tag included inline with your status update.
tags are called hashtags because they are preceded by the "#"
character. The “#” prefix is
called the hash (mark) and in Twitter messages it is immediately followed,
without a space, by topic or issue you want to tag for others to find.
Together, you have a code called a “Hashtag.”
even ask me why it is a hashtag and not a poundtag. IDK.
the following HASHTAGS in your tweets during Pulse:
Pulse kicked off the IBM Tivoli Business Partner Summit Sunday with almost 1000 Business Partners. IBM executives Al Zollar, Doug Brown, Sandy Carter, Joao Perez, Faye Chandler, Laura Sanders, and Bill Kribbs shared made special appearances and discussed IBM's new approach to Integrated Service Management. . Special sessions on the latest hot topics included social media, speed partnering, and a "Cool Cloud Cash Workshop" hosted by Sandy Carter with "Cloud Computing for Dummies" author Judith Hurwitz.
IBM Tivoli 2010 Business Partner awards were also announced as follows:
Pirean wins IBM Tivoli 2010 Business Partner Service Management Solution Award for outstanding business partner solution delivering the visibility, control and automation required to industrialize business and IT operations. Founded in 2002, Pirean is a leading systems integrator and consultancy delivering real-time business and service assurance through solutions for infrastructure and application management. Pirean worked with a major UK Government Agency to address significant Service Management challenges. The customer had no accurate view of the IT estate, limited KPI reporting and time consuming SLA management. Through a detailed process of discovery of the existing environment, Pirean was able to review and document process in line with ITIL best practice (ISO20000) – and by leveraging the integrated IBM portfolio, design a solution from a technology perspective to ensure that process was followed. The solution includes customer specific customizations to each Screen within Tivoli Service Request Manager and CCMDB, as well as implementing workflows that guide the user through the defined service management process. The solution delivered has already demonstrated the ability to introduce increased structure and control through workflows, and dramatically improved configuration management through the discovery tools and provides a level of compliance management previously not available.
Softential, Inc. wins IBM Tivoli 2010 Business Partner Innovation Award for leading the charge to manage the world’s infrastructure with IBM Tivoli capabilities and solutions in innovative, intelligent, and exciting ways. Founded in 2000, Softential provides Service Management solutions for businesses that need to monitor and manage their services, IT infrastructure and workflow. Softential's product OpsAssure is a new enhanced integration and visualization of relevant CMDB data (asset and GIS information) and Google Maps; and dynamic weather information (from N.O.A.A); essentially forging new capabilities as called for in IBM’s Smart Planet initiative. OpsAssure provides integrations with IBM Tivoli Business Automation products (Netcool OMNIbus, Netcool Webtop and Netcool Impact). Working with client Cox Communications, Softential used their OpsAssure solution to help Cox better obtain fault and event information to Cox across service areas in the context of real-time weather data (obtained periodically from NOAA) and its affect on Cox’s service availability and QOS. Cox benefits from having this unprecedented visibility into its service areas both in normal operating conditions as well as when faced with adverse weather. As a result, Cox is able to reduce outage durations and ensure customer satisfaction. FINALISTS: generationE, the Createch Group
eSolutions wins the Smarter Planet Award for its dedicated work with clients to manage instrumented, interconnected and intelligent infrastructures with better visibility control and automation.
Alcatel Lucent wins the Network Equipment Provider Award for its contribution to Tivoli’s success in 2009.
StorServer wins the Application Specific License Award for its contribution to Tivoli’s success in 2009. Winner:
Pulse 2010 Best of Show Award for showcasing a solution at the Pulse conference that solves problems in today’s IT market by using creative methods, drives new markets, and fosters new innovation and cutting edge solutions. TBD until Monday
The CIO Summit, International Forum Reception, Maximo User Groups sessions, and the opening of the Pulse Solution Expo were also part of today's big events. The first day of general sessions starts tomorrow.
Vice-President Al Gore discussed how business leaders can step up to the challenge of helping to make the world a better place with energy efficiency and climate change. Gore's humor was a big hit with the audience.
Follow daily updates, roving reporting videos, on-site photos, and news announcements on the Pulse Web site.
One of the most anticipated aspects of the #Pulse conference each year is the announcement of the Tivoli Business Partner award winners. These awards highlight innovation, commitment and achievement by our Business Partners across the globe.
Tivoli is again pleased to invite Business Partners to submit nominations for the 2011 Tivoli Business Partner Awards. Award winners will be announced Sunday, February 27, during the Business Partner Summit, unless otherwise noted.
This year, nominations may be submitted in the following award categories.
ISM Summit Cup
This award recognizes the outstanding performance and value-add provided by a Business Partner selling Tivoli software. The Business Partner exemplifies commitment to Tivoli and has demonstrated extraordinary achievement. The Business Partner continuously strives to reach a new pinnacle of success when selling Tivoli Software by leading with ground-breaking solutions which are positioned to be drivers in tomorrow's new markets at an ingenuity level that stands out above their peers.
To qualify for the ISM Summit Cup award, the Business Partner company must meet at least four (4) of the following criteria:
SVP authorized in at least 2 Tivoli product groups
Hold at least one Accreditation
Provided a beta reference in the past 2 years
Have sold in 3 or more Tivoli pillars in the past four quarters
Have executed a successful co-marketing campaign in the past 4 quarters that resulted in new leads in GPP
Have been or are a Pulse sponsor in 2009, 2010 or 2011
Nominations must include at least two customer references.
Best of Show Award
This award recognizes a visionary Business Partner who is leading the charge to manage the world’s infrastructure with IBM Tivoli capabilities and solutions in innovative, leading-edge, exciting ways. This ground-breaking solution should be showcased at Pulse in the Expo and will encompass solving the problems of today’s IT market using creative methods, becoming a driver in tomorrow’s new markets, fostering new innovation and cutting edge solutions. Final evaluation takes place at the Pulse Expo in Las Vegas, Nevada. The solution must be demonstrated in the Pulse Expo and final evaluations take place at the Pulse Expo in Las Vegas, Nevada, on February 27, 2011.
Integrated Service Management Excellence Award
This award recognizes those IBM Business Partners who have adopted and leveraged the latest Service Management technology to demonstrate a unique and powerful solution that delivers the visibility, control and automation needed to industrialize business and IT operations. Particular consideration will be given to those solutions that utilize several IBM Tivoli software products at the heart of their solution. The solution must deliver smarter services, and manage a dynamic infrastructure that enables improved service, cost reduction and impermeable security management of the customer IT infrastructure through a cohesive set of IT services across the entire organization. The solution must already have been deployed to at least one customer location that can be referenced.
IBM Business Partners may nominate themselves for this award category or may be nominated by a customer or an IBM sales representative. There will be one winner and two finalists.
Business Partner Innovation Award
Innovate today for a smarter tomorrow. This award recognizes a visionary Business Partner who is leading the charge to manage the world’s infrastructure with IBM Tivoli capabilities and solutions in innovative, leading-edge, exciting ways. This solution encompasses solving the problems of today’s IT market using creative methods, becoming a driver in tomorrow’s new markets, fostering new innovation and cutting edge solutions.
Nominations will be open through February 4, 2011. Business Partners can nominate their solutions by completing and submitting this form. Don’t miss out on the opportunity of having your solution considered for one of these awards. Submit your nomination today.
Introducing Dean Kamen, who will deliver the Guest Keynote at Pulse 2011, "The Future Belongs to Inventors"
As an inventor and physicist, Dean Kamen has dedicated his life to developing technologies that help people lead better lives. As an inventor, he holds more than 440 U.S. and foreign patents, many of them for innovative medical devices that have expanded the frontiers of health care worldwide. The array of products and technologies invented and developed by Mr. Kamen and the engineering team at DEKA is extremely broad. Two notable breakthrough medical devices invented and developed by DEKA are the HomeChoice™ portable dialysis machine, marketed by Baxter Healthcare, and the iBOT™ Mobility System, a sophisticated mobility aid developed for Johnson & Johnson. With the Segway™ Human Transporter, Mr. Kamen aspired to improve upon the most basic form of transportation, walking, by allowing people to go farther, move more quickly, and carry more without separating them from their everyday walking environment.
Among Mr. Kamen’s proudest accomplishments is founding FIRST (For Inspiration and Recognition of Science and Technology), an organization dedicated to motivating the next generation to understand, use and enjoy science and technology. In 2009, its flagship program, the FIRST Robotics Competition, will reach more than 42,000 high-school students on close to 1,700 teams in 40 regional competitions, seven district competitions, and one national championship. The FIRST Robotics Competition teams professionals and young people to solve an engineering design problem in an intense and competitive way.
The Pulse Blog welcomes guest blogger, Rob Bloom, IBM Maximo Asset Management Marketing Manager, who gives an overview of the Enterprise Asset Management track kickoff.
The Enterprise Asset Management track kickoff is always a key event for EAM-focused Pulse attendees. Whether it’s smarter assets, sustainable building operations, aging infrastructure, aging workforce, reporting and analytics, mobility, or operational software consolidation, Maximo is the solution of choice. And, you will hear directly from Bill Sawyer, Vice President, Tivoli Maximo Operations who will kick things off.
Next, Bill Cheng, Vice President, Maximo Asset Management Solutions, will moderate a Maximo Innovation Customer Panel featuring several long standing clients from a multitude of industries. The panel is followed by Kristian Steenstrup, Vice President and Gartner Fellow who will discuss how intelligent assets lead to an intelligent EAM strategy, requiring better data acquisition, improved coordination, and timely reaction to intelligence.
The event concludes with the annual IBM Maximo Maintenance Best Practice Awards, recognizing organizations that have delivered exceptional innovation, ROI, return on assets (ROA), user empowerment and best practices through their use of IBM Maximo Asset Management. This is always an exciting part of the kickoff, check here for highlights on last year's winners.
You will walk away with:
An overview of the EAM curriculum at Pulse 2011, plus a chance to hear firsthand about the IBM’s Asset Management strategy and roadmap from key IBM executives
Learn about the customer experience through the Maximo Innovation Customer Panel and the annual Maintenance Best Practice Awards.
Thought leadership from one the industry's most respected research analysts
In getting ready for Pulse 2011 I've been talking with folks from different IBM teams who will be at the conference on February 27 through March 2.
Maria ("Mary") Tafuri, Worldwide Program Director of the IBM Software Accelerated Value Program for IBM Tivoli Software, recently recapped for me what the IBM Software Accelerated Value Program is about and what her team will have going on at Pulse this year.
By way of introduction, Mary has been the Tivoli Accelerated Value Program Director since early 2010. She joined IBM in 1996, and has extensive experience in the areas of customer and product support, strategy planning, and business model initiatives. Mary also has worked as an IBM manager in a number of different countries and with many international clients, experience which serves her well in her current worldwide role.
Can you give me a quick refresher on the IBM Software Accelerated Value Program?
Mary: I'd be glad to! The IBM Software Accelerated Value Program is a technical advisory service that complements and enhances IBM's standard Subscription and Support. The program matches clients with an IBM Accelerated Value team of experts who partner with the client and deliver ongoing services -- on-site assistance, best-practice sharing, skill-building activities, and diagnostic coaching -- that maximize the client's software investment at all points along the life cycle of the software. In fact, the Accelerated Value Program's name comes from the fact that it helps clients accelerate from software purchase to software return-on-investment.
What will the IBM Accelerated Value Program have going on this year at Pulse?
Mary: We're pretty excited about what we have planned this year. First, we'll have an Accelerated Value Program Red Carpet Lounge located near the front of the Solution Expo hall where Accelerated Value clients can relax and check e-mail between sessions, and where IBM customers can learn about the Accelerated Value Program. And before everyone dives into the technical sessions starting on Monday morning, we hope they'll join us in the Accelerated Value Red Carpet Lounge for opening night VIP martinis on Sunday, February 27 from 6:30 to 9:00 PM.
Also in the Accelerated Value Red Carpet Lounge every afternoon from Monday, February 28 through Wednesday, March 2, we'll be hosting a series of technical sessions and discussions with Tivoli software experts covering all Tivoli product segments. These sessions will be a great opportunity for IBM customers to meet one-on-one with top Tivoli experts. Also, I will be holding an informal Q&A and discussion session from 4:30 to 5:30 PM on Monday afternoon, but I'll also be available at other times throughout Pulse -- just talk to one of us in the lounge to find a time that works for you.
I encourage attendees to stop by the Accelerated Value Lounge to check the schedule for sessions they're interested in. Also you can keep an eye on our IBMSoftwareValu Twitter feed before and during Pulse for session topics and times. Also, on a completely non-technical note, throughout Pulse we'll also be having random drawings and giving away gift cards to visitors at the lounge, just for the fun of it.
How can IBM customers learn more about the Accelerated Value Program?
This week, we launched the brand new Pulse Conversations Online portal so that you can now follow some of the conversations around Pulse on Twitter, Facebook, LinkedIn, Livestream, YouTube, Flickr, FourSquare and more all in one place.
Take a moment today to register your blog feed and social profile information for accounts such as Linkedin, Twitter, and Facebook to network with others around Pulse conversations and make yourself known as a thought leader! Simply use #ibmpulse in your tweets and ibmpulse in your blogs for your social content to appear in the Pulse Conversations portal. See the Welcome tab for a list of other keywords you can use.
For a cheat sheet on Pulse social networks, see the slide below:
I heard that the folks presenting a Cloud demo at Pulse are running a contest to giveaway an iPad after the Pulse General Session on Tuesday. They would like Pulse attendees to try out the Cloud demo. However, you don't even have to take part in the demo to be eligible. Just bring a business card and drop it in their box near the demo. Here are the deets:
Play a part in the demo "Witness Cloud and Integrated Service Management IN ACTION." Then answer a few simple questions and you could walk away with an iPad!!!
If you are interested in Cloud, you also might add Session #2084 "Integrated Service Management Cloud Simulator Overview" to your agenda. Use the PulseSmartSite to add #2084 to your agenda.
Terms and Conditions
No purchase necessary
Drop your business card off at the Main Tent area if you don't wish to participate in the demo and still be eligible to win
Offer not available to government employees, employees of IBM and its affiliates, and their families, and other ineligible under applicable law.
Offer void where prohibited. IBM reserves the right to withdraw this offer at any time.
Federal, state, and local taxes are the sole responsibility of the recipient.
By the way, like my new digs? I think I'm gonna like it here, so here's a big ole SHOUT OUT to my good friend Tiffany Winman for her work with Alison Olssen on building my shiny new bloggy home :)
Everywhere I look in Las Vegas during the IBM Pulse Conference, people are engrossed with their cell phones, iPads, or other mobile devices. While eating dinner, walking down the sidewalk, or waiting in line, more and more of our life is intertwined with the magic and draw of mobility power.
This year, the Pulse conference enables mobility lovers in several new ways:
Access the Pulse SmartSite anytime, anywhere to manage your Pulse agenda and activities via a web browser or HTML 5 web-enabled smartphone including Android, iPhone, Windows Mobile, and Blackberry Storm2.
Check-in on FourSquare three times and receive a special gift from the User Community Networking area in the Pulse Solution Expo.
Visit and bookmark Pulse-related information quickly with QR codes used throughout signage and handouts during the conference. I recommend downloading mobile barcode reader software prior to Pulse if your phone doesn't already have an app.
Yesterday, we kicked off the beginning activities of the IBM Pulse Conference, with the IBM Tivoli Business Partner Summit. We also began streaming live interviews directly from Pulse on the IBM Software Livestream channel. See some of the interviews below.
And note that we'll be livestreaming the Pulse keynote general starting around 8 am Pacific Time today. This session includes our keynote speaker, Dean Kamen!
Today, IBM kicked off its Pulse Opening General Session with guest speaker Dean Kamen, physicist and inventor. Watch the livestream of the general session below. Nothing is wrong with your sound. In the beginning, we just didn't play the intro music while folks were coming in. :)
We already know that theIBM Pulse Conference in Las Vegas highlights how IBM's expertise in analytics, systems management, sensors and security helps to bridge the physical and digital worlds and create new Smarter Planet infrastructures that are interconnected, instrumented, and intelligent. Technologies are being used to make grids, infrastructures, facilities and products more intelligent to save money, improve operations, manage risk, and better manage the use of natural resources. See the press kit that covers some of this material.
After the second and final Pulse general session today, I had a chance to grab a one-on-one interview with Scott Hebner, Vice President of Tivoli Marketing. I asked him a simple question that others have asked me while at the conference. Basically, the question went like this..."Wow, we learned so much in the general sessions the last two days. What are the key bullet points that summarize what I should take away from the Pulse general sessions?"
Here was his elevator summary response, based on my chicken scratch notes:
The IBM Smarter Computing strategy focuses on these three things:
1. Achieve business impact with visibility, control, and automation and the investment in technology to optimize smarter management infrastructures 2. Change economics of Information Technology with such things as Cloud computing, workload optimized systems like Watson, and data federation 3. Continue to enable innovation now and into the next century
Strategy without execution is hallucination--"Dr. Danny Sabbah"
IBM applies the strategy to client implementation with three key concepts:
1. Apply smarter technology to industry verticals such as banking, utilities, transportation, health care, education, government, retail 2. Optimize systems and software to domains, enabling customizable solutions by industry 3. Ensure these industry environments are secure by intentional design and meet regulatory or compliance needs
IBM will help clients optimize business outcomes by:
Integrating capabilities into open platforms that will enhance integration and consumability
Enabling a variety of delivery models such as cloud computing and integrated appliances
Infusing best practices and standards into this approach, with a special emphasis on industry-specific learnings and needs
IBM provides a demonstration of how customers can make turn all this talk into a reality at the Pulse general session:
The Pulse demo focuses on an airport's need to act quickly during a snowstorm
The solution is to provision an existing IT infrastructure using the cloud.
Software manages power consumption and dynamically responds to the problem and re-allocates services.
Analytics help assess what caused problems and determine what to change.
Embedded below you'll find Part 1 of the General Session Day 2. Here are the links for the Pulse 2011 general sessions and other video activities if you'd like to explore more live activity at the conference:
The descriptions of our streams and tracks are not yet posted on the website, but you can read about them here, then submit your proposal to any of the following tracks at
Then register for the LIVE#ibmpulse 2012 Webcast 9/28 where you can get all the details on speaking at Pulse, including whether or not you are eligible for a free pass!
Stream 1: Cloud and Smarter, Flexible Infrastructures
Businesses rely on their data center technologies to enable rapid innovation and the agility needed to respond quickly in today's highly competitive environment. Change management, provisioning, monitoring, scheduling and other key IT processes require a robust platform that can deliver services in a variety of ways, including virtualization, cloud computing and other delivery options. This stream will bring together clients, end users, systems integrators, IBM Business Partners and service management experts from across IBM to share best practices, roadmaps, real-world experiences, implementation examples and more.
Track 1: Service Delivery and Process Automation
The ability to quickly transform a business requirement into a business service is fundamental to the success of today's organizations. This track focuses on how IBM Tivoli can help create an effective approach to managing service requests, incidents, change and configuration, and provisioning with an integrated set of IT service management solutions. Submit to this track
Track 2: Service Availability and Performance Management
If you're in operations, you understand the pressure to ensure high service availability and performance. This track will illustrate how IBM solutions provide the visibility and control required to manage critical business services in dynamic conditions in ways that are cost-effective and seamless to clients. Presentations will emphasize best practices and implementations – highlighting the use of common integrations, such as navigation, workflows, visualization and reporting.
Submit to this track
Track 3: Storage Management
IBM offers an extraordinary range of systems, storage, software and services based on decades of innovation -- all designed to maximize and protect information, a critical business asset. This track will explore how storage management solutions can address this challenge through a wide range of presentations that include best practices, implementation stories and case studies.
Submit to this track
Track 4: Collaborative Development and Operations
This track covers collaborative development and operations across the lifecycle in the context of service management, focusing on the principles of ITIL and other IT process methodologies. Key topics will include organizational collaboration, application performance, automated deployment and cloud computing. Ideal for architects, developers, process, and operations managers this track will highlight success stories and panels from clients and industry experts on how organizations can accelerate the delivery of high quality applications and services.
Submit to this track
Track 5: Cloud and New Models for Service Delivery
Cloud computing and new delivery models are transforming the client experience and the economics of service delivery. This track will explore how private and public clouds can be securely harnessed – whether you choose to build your own, leverage prepackaged solutions, or have cloud delivered as a service. Sessions will explore how clients can successfully secure, visualize, and ensure the performance of virtualized and hybrid environments.
Stream 2: Smarter Physical Infrastructures
This stream will highlight key topics such as Enterprise Asset Management, Integrated Workplace Management Smarter Buildings, and industry-specific challenges that span integrated physical and digital infrastructures. Topics will focus on managing asset lifespan, energy efficiency, space planning and real estate portfolio management.
Track 1: EAM Best Practices
In this track we will discuss and highlight techniques, processes, activities, and or incentives deemed extremely effective in delivering world-class best practices at your organization. Sessions will highlight quantitative and qualitative ROI and Return on Asset (ROA) data such as equipment uptime, inventory carrying costs, labor utilization, regulatory compliance, and maintenance operations.
Submit to this track
Track 2: EAM Implementation and Upgrades
This track will feature customers sharing their implementation or upgrade stories from legacy versions to the latest release including planning, tools and tasks involved, post implementation/upgrade review, and the improvements they have leveraged in architecture, functionality, security, and scalability.
Submit to this track
Track 3: EAM Extended Usage
Sessions in this track are designed to showcase the value of Maximo and TRIRIGA through their functional add-ons. Areas of interest for Maximo may include mobile, scheduling, linear, spatial, asset configuration manager, service provider, service request manager, and HS&E. Areas of interest for TRIRIGA may include request central, workplace reservation manager, strategic facility planning, viewer, application builder, and mobile to name a few.
Submit to this track
Track 4: EAM Technical Sessions
These technical sessions are designed to be co-presented by an IBM subject matter expert and a client or group of users in a panel setting. Areas of interest may include: workflow, reporting, migration, monitoring, archiving, and integration. Clients submitting an abstract will be mapped with the appropriate subject matter expert.
Submit to this track
Track 5: Maximo Utility Working Group (MUWG)
IBM is pleased to announce that the Maximo Utility Working Group (MUWG) agenda will focus on electric, gas, water and wastewater presentations and incorporate the new Maximo Supply Chain Users Group presentations. Waves of change brought by deregulation, globalization and new regulatory requirements have brought new challenges. Share your story on how you are leveraging Maximo to address these issues and other key challenges at your plant.
Submit to this track
Track 6: EAM Industry Case Studies
In this track we would like to hear from a multitude of industries: Energy, Manufacturing, Transportation, Chemicals & Petroleum, Mining, Life Sciences, Telecom, Facilities, Finance, and Public Sector – including State, Local, and Federal Government users, to highlight how you have addressed your industry- specific challenges with TRIRIGA and IBM Maximo Asset Management, more specifically by using one of Maximo’s industry solutions.
Submit to this track
Track 7: Smarter Buildings
This track features IBM solutions for Smarter Buildings that allow building owners and managers to analyze and optimize real estate and facilities operations. IBM solutions for Smarter Buildings help customers create energy, operationally and space efficient buildings and helps them do so in a sustainable manner.
Submit to this track
Track 8: Smarter Cities
This track features IBM Smarter Cities solutions that allow customers to synchronize and analyze efforts among sectors and agencies as they happen, giving decision makers consolidated information that helps them anticipate—rather than just react to—problems so they can manage growth and development in a sustainable way.
Submit to this track
Track 9: Integrated Workplace Management
This track features solutions from TRIRIGA, an IBM company, that provide customers with advanced intelligence to help them make strategic decisions regarding space usage, evaluate alternative real estate initiatives, generate higher returns from capital projects, and assess environmental impact investments. Submit to this track
Stream 3: Security and Compliance
The boundaries of today’s business infrastructures are being extended and sometimes obliterated by the emergence of cloud, mobility, social business, big data and more. Where does your business ecosystem start and end? Whom do you trust and whom do you not? We’ll address these key security and compliance challenges in this track, demonstrating how IBM’s security intelligence solutions can become the enabler of a business without limits.
Track 1: Securing Emerging Technologies
Embracing new technologies, such as virtualization, cloud, and mobile computing, is an important aspect of how organizations stay competitive. However, the same technologies that can accelerate efficiencies can also pose new security challenges. This track will highlight how IBM can help you stay ahead of the evolving threat landscape and at the same time leverage the innovations made possible by emerging technology.
Submit to this track
Track 2: Securing the Infrastructure and Mitigating Threats
A secure infrastructure is not a static infrastructure. Every day, organizations have to face new security challenges, and the most successful organizations will be the ones that can not only react to these new challenges, but also anticipate them. In this track, we’ll review some of the latest threat research and provide insights on how you can mitigate those threats, and optimize your infrastructure at the same time.
Submit to this track
Track 3: Managing Compliance and Audit for a Secure Organization
Regulatory and industry requirements—which are often disconnected or even contradictory—are increasing, making it difficult for enterprises to keep up without draining valuable resources. This track will focus on what it means to effectively manage compliance and audit in a world where the only constant, is constant change. Sessions will feature best practices and user experiences with designing, enforcing and monitoring security policies for users and their activities, information, systems and processes.
Submit to this track
Stream 4: Leveraging Mobility
This track will explore how mobility is playing an increasing role across the enterprise. From standard voice and data services to business critical applications, mobility technologies are becoming critical to business operations. This stream will explore challenges around delivering and managing wireless mobility technologies, highlighting how visibility, control and automation play a vital role in the deployment and adoption of new services.
Track 1: Service Assurance for Communications Service Providers
This stream will explore how effective network and service assurance enables control of the entire communication and content management infrastructure. It will discuss strategies and methods for gaining greater visibility into how key network and application elements impact service quality and delivery. Sessions will highlight best practices and client experiences across service quality management, event and performance management and other OSS/BSS functions.
Submit to this track
Track 2: Cloud Service Providers
Communications service providers (CSPs) around the world are looking for smarter ways of doing business. This track will explore the challenges around the deployment of a cloud services environment. It will feature customers who have expanded their portfolio of offerings to cloud and highlight how CSPs can quickly and cost-effectively create, manage and monetize public and private cloud services.
Submit to this track
Track 3: Mobility and Endpoint Management
This stream will explore how mobility is playing an increasing role across the enterprise – spanning the broad array of mobile devices, endpoints and networks that support enterprise mobility. From hot topics such as endpoint management and security and mobility technologies from Lotus, this track will cover how progressive companies are leveraging technology to enable companies to conduct business in entirely new ways.
Submit to this track
Submit your proposal a line with any of the above tracks at http://bit.ly/oaAv2b
As the November 7 deadline to submit Pulse 2012 session proposals approaches, I realize some of you might be waiting for some spark of inspiration to submit your proposal. Here are FIVE reasons to take the stage at Pulse.
5. Raise your profile with a key audience of 7000 influential pros.
You have something to say and we want to listen.
4. Get in free!
Only one speaker per company, per session qualifies for the free speaker pass. We also need to make sure we are allowed to give you a free pass. More information here
3. Hang out VIP style!
Exclusive Client Speaker VIP lounge. Nuff said.
2. You've already done the hard part.
You already solved those nasty problems you worked so hard on. Just submit an abstract of 100 words or less by November 7 for consideration. It should align to one of our tracks. Like this but your own story:
1. Your leadership is in demand.
Pulse is the place where innovative leaders collaborate in an effort to optimize the world's infrastructure. Speak at Pulse and lead the way in solving some of today's most pressing challenges.
Today's Pulse blog is submitted by David Boye, IBM Program Manager for Tivoli Storage.
Interested in sharing your story about IBM's storage solutions at Pulse this year? The Pulse 2012 Call for Papers is in full swing! We encourage you to speak about how your storage management solutions help you maximize and protect information. Your session can address best practices or your companies' implementation story.
Your presentation might also outline insight into trends and dynamics that are shaping your industry. If you choose to follow this approach, describe any background materials you will be using to illustrate your point. Details are good! A thorough description of the best practices, value proposition, or technical aspects you plan to discuss will help us understand and evaluate the proposal.
And if you are interested in participating in a panel discussion related to your area of expertise, make a note of that in your submission.
Speaking at Pulse is a great way to increase your profile among a group of elite professionals and maximize your conference experience. And....clients and Business Partners who present at Pulse are eligible for complimentary admission to the conference (one per company, per session).
Some ideas for your Storage presentation could include:
Storage and Cloud: Discuss the role of storage in the cloud services and how your IBM storage solutions can restore operations quickly following any type of data disaster, while ensuring optimal utilization and performance of storage resources in the Cloud.
Application Protection: Discuss how to secures business critical application data for a wide variety of databases, mail programs, ERP solutions, and application servers, ensuring reliability and data integrity.
Backup and Recovery: Talk about how your company protects data by storing backup copies on offline and offsite storage, and employs multiple smart-data techniques to make data backups.
Business Continuity Service Level Protection: Discuss your requirements and implementation of IBM solutions for high data availability and quick recovery from downtime in order to stay competitive.
Storage Virtualization: Talk about how your company was able to reduce the complexity and costs of managing SAN-based storage environments. Discuss how IBM storage virtualization solutions helped you address this.
With two weeks this weekend (edited 11/4/11) to pull your Pulse 2012 session proposal together, we thought it might be helpful to share some examples of abstracts from accepted proposals from last year. Keep in mind that this year's theme is Business Without Limits and we are seeking to understand how you gained visibility, control and automation to deliver better business outcomes. Scott Hebner talks a bit about our plans for Pulse 2012 in this video invitation, but let us know @ibmPulse if you have any questions. Don't forget to register during early bird registration by December 16 if you do not plan to speak at Pulse and attend the conference complimentary. Early Bird registration can save you up to $700 off registering onsite.
Examples of Paper Proposals at Pulse 2011
Session title: Citi's Initial Experiences in Creating a Global Development Cloud
Session abstract: In 2010, Citi embarked on a project to create a cloud computing environment for its global application development organizations. This presentation by the executive responsible for the development project provides insights to Citi's experiences in the areas of defining the business problem being solved, defining user requirements, technology and product selections, and challenges experienced in getting the cloud into production in late 2010.
Session title: How Aetna Achieved Major Savings in Storage Management with Tivoli Storage Productivity Center 4.2 -- WIth an Update on TPC Future Directions from IBM
Session abstract: Come to this session to hear how Aetna achieved a fifty percent reduction in the time needed to manage their storage environment by upgrading to Tivoli Storage Productivity Center (TPC) 4.2. This savings was achieved through a combination of deploying TPC's storage resource agent technology, reducing problem determination time through TPC's enhanced topology views, and accelerating decision-making as a result of improved data availability, quality and accuracy provided by TPC. Thanks to these improvements, Aetna was able to reassign several full-time employees to new strategic initiatives. In addition, this session will give a preview of IBM's strategy and future plans for Tivoli Storage Productivity Center.
Session title: How Tata Consulting Helps Drive Efficiency Gains with Maximo at an International Paint Company
Session abstract: Tata Consultancy Services (TCS) is a leading global IT services organization and an IBM Premier Business Partner. TCS IBM-certified experts provide full service consulting and implementation of IBMs Maximo and Tivoli suite. TCS has several success stories in deployment of Asset Management solutions. One such implementation was for a leading global industrial paints manufacturer, for which TCS integrated multiple versions to a single global instance of Maximo 6. It was deployed over 20 sites, and made available in various languages supporting multiple operations including Maximo Mobile Inventory Manager. Complex workflows were configured for purchase order and work order approvals, which in turn called functions to automatically print and email the approved records. The system was integrated with multiple enterprise systems in various operating units like Oracle Apps, APPX & SCADA. The solution resulted in high system availability, less failures and improved stability.
Session abstract: Upgrading mission-critical software that runs a 24x7 distributed scheduling operation in a large enterprise, with thousands of endpoints, is a daunting task. This presentation will highlight some of the challenges that were overcome in order to upgrade the MetLife job scheduling environment from a legacy Tivoli Workload Scheduler (TWS) 8.2.1 infrastructure to a modern TWS 8.4 infrastructure, while minimizing risk and avoiding downtime. Fix Pack 5 fixes/enhancements will also be covered in this presentation.
Proposals will include a 100-word abstract that outlines a unique organizational experience based on, but not limited to, one of the following scenarios:
Cloud deployment and management: share your journey with cloud and discuss techniques for deploying, managing and securing your cloud environment
Asset Management: how has your organization achieved greater efficiency in asset management by managing traditional IT, physical, and emerging smart assets
Service availability and performance; advancements in increasing service availability and quality including visibility of services and the networks, systems and applications supporting them
Service provider networks and services; how you leveraged IBM solutions to deploy and manage new next generation services (4G, cloud)
Stories about innovation and transformation; including smart buildings, smart grid, smart healthcare; and how IBM helped your organization deliver new types of products and services
Service delivery: Discuss how IBM solutions helped you achieve greater levels of collaboration across development and operations; how automation has helped you achieve greater levels of agility
Security, risk and compliance; how your organization has improved its security, risk or compliance posture with automated threat, identity, access and security controls.
Industry-specific implementations that explore how your organization implemented an industry-tailored service architecture and how this played a role in innovation and/or service delivery
Virtualization: discuss your solutions for provisioning, scheduling, storage and optimization of hybrid, virtualized environments and their impact on efficiency and cost-savings
Your abstract should include:
Initial business challenges and objectives
Statistics about your deployment layout and company
The IBM solution/products applied by your organization
How the IBM solution/products help address the pain points
Every year, about this time, the creative juices start to flow as we start to gear up for IBM Pulse. Which stream will have the most interesting success stories? Which industry will produce the most creative abstract for a client presentation? What will energize clients to participate at Pulse? Who will get their 5 mins of fame at Pulse? All good questions! Let's see if I can help to answer them.
For years the Enterprise Asset Management track has been one of the largest at Pulse. This year, under the Smarter Physical Infrastructure stream, EAM will have 84 sessions. New this year will be 24 sessions under the "Industry case studies" track, which will no doubt produce some interesting submissions. Last year we had an agricultural industry submission that drew rave reviews. Refer here to see the diversity of industries in Latin America that were covered......from the Brazilian Confederation of Agriculture and Livestock (CNA) story to Cristal Chile a bottle manufacturer .
Maximo Asset Management solutions have a broad industry presence and we hope that by having 24 sessions dedicated to industry case studies we will be able to touch as many industries as possible. Have you submitted your proposal yet? Click here to submit.
Another incentive that we created this year in order to solicit your creativity, is the 'If only I had Maximo" home video campaign. If you are anything like me, as I encounter the daily tasks of maintaining a household, I'm constantly wishing I had Maximo to help with the maintenance, upkeep and warranty records for my house. I mean who wouldn't want an automated work order generated directly to take care of all of the machinery around the house and implement preventive maintenance schedules?
Of course Maximo isn't for home use, but we created this campaign (click here) to see if we had any creative folks out there who were looking for 5 mins of fame at Pulse. We think that this will also be a good way to expand our social media presence and get the community more engaged. How many of you are following our blog ? Are you a member of our community? We continue to grow and are always posting the latest & greatest activities for Maximo.
Take a look at our latest video which I filmed on a local goat farm.........can you see the similarities to the CNA story?
I hope this has inspired you to create your own home video & submit it for your 5 mins of fame at Pulse. Reminder of the link.
And any other awesome firm that is willing to collaborate with IBM by showcasing your business and technology leadership at Pulse.
The benefits are simple, but long reaching. We estimate over 7000 people will pass through the Pulse Expo. And with them, limitless opportunities to progress and develop leads in an environment super charged with the brightest talent, sharpest skill and most focused energy in the industry. If you were there last year, you know what I am talking about and are probably already committed to a Pulse 2012 sponsorship.
Although half of the sponsorship opportunities are still available as of today, they are being scooped up faster than previous years. Friends, now is the time to lock in your Pulse 2012 Expo Sponsorship. Book before December 16 and save a hefty $5K, unless you are a Pulse 2011 Sponsor Alumnus, then you save $10K. These are going fast, and it's no wonder. Just don't say I didn't tell you about it.
When people ask me what Tivoli does or what is service management, my first impulse is to launch into this:
IBM Service Management represents an evolutionary leap forward in managing services. IBM Service Management provides the integrated Visibility, Control and Automation™ that you need across business and technology assets to help overcome roadblocks to innovation. It enables you to better achieve your business objectives and maximize the value from all of the assets that support your operation.
But its even easier than that. We do what any good business must: save customers time and money, while enabling them to delight their own customers. For instance, the gecko and the hairdo keep telling you every day of your life how easy it is to save with them. What they don't tell you is that those savings would be impossible without loads of data housed in systems run on software that organizes chaos to help make business sense. That's what we do. Of course, there is a lot more to the story and we hope you'll come to Pulse for the rest.
Here's a little something to dance in your head while you score holiday gifts online this season:
At Pulse, we're going to showcase what we do best. We're also going to bring brand new solutions, roadmaps for forthcoming development, sessions with domain experts and real human clients, and solution demos that show you how to save money and keep customers coming back to you.
We'll have some fun too. I'll tell you more about that later.
Pulse 2012 is March 4-7 at the MGM Grand Hotel in Las Vegas, Nevada. Early Bird registrationcan save you up to $700 but the offer expires on December 16.
Your infrastructure is already expanding, whether you like it or not. The question is: will you have the ability to see it, control it and automate it across cloud, smart physical infrastructure, enterprise mobility and data analytics?
Attend the Day 1 Opening General Session and find out how to gain the Visibility, Control and Automation you need to achieve “Business without Limits.” You’ll hear from customers who are already starting to achieve Business without Limits. IBM Tivoli General Manager, Danny Sabbah, and Robert LeBlanc, who heads up IBM’s Software Middleware Group, will also be sharing their insights and vision. Also featured will be performances by the highly acclaimed revolutionary a cappella group, Naturally 7!
DAY TWO, March 6, 2012
The destination is “Business without Limits.” But how do you get there? Attend the Day 2 General Session for an in-depth look at Visibility, Control and Automation in action! A panel of IBM customers will share what they’ve learned on the journey to achieving Visibility, Control and Automation across their entire infrastructure. IBM Tivoli’s VP of Strategy and Development, Jamie Thomas, and VP of Open Standards, Angel Diaz, will outline a “roadmap” for optimizing your infrastructure. You’ll also hear about IBM’s broader roadmap around Smarter Computing, from IBM Senior VP and Group Executive Software Group, Steve Mills. And you won’t want to miss featured performers, “America’s Got Talent” finalists, illuminate!
DAY THREE, March 7, 2012
What innovations in analytics and computing technology will the future bring? Join us for the Day 3 General Session and you’ll get an exciting glimpse into the innovations of the future. Find out how the advanced analytics used in Watson are being put to work in businesses around the world. Discover what the data center of the future will look like, in the year 2020 and beyond. Finally, you won’t want to miss our featured guest speaker, co-founder of Apple Computer and Innovator, philanthropist and entrepreneur, Steve Wozniak!
Pulse 2012 is your gateway to discover cutting edge industry specific solutions bringing together industry experts from different part of the world to provide you insights on current business scenarios and help you identify valuable industry solutions for your business: government, telecommunications, energy & utilities, healthcare, retail, banking, insurance, travel & transportation, manufacturing and chemicals & petroleum.
At Pulse, you will also find industry specific demonstrations that illustrate the broad business value of IBM industry solutions. And you can experience industry round tables where you gain an opportunity to meet peers for discussion and an exchange of views. Hosted by IBM client executives, industry round tables are a great way to share best practices and industry challenges and solutions, to offer valuable knowledge and practical advice on the topics and solutions that matters most to you and your Industry.
Want to know more? Keep visiting ibm.com/blogs/pulse for future updates, news and discussions happening around the IBM Pulse conference.
With the emergence of the technologies that make smart grids possible, customers have new levels of information and control. At Pulse 2012 you will hear how utilities are managing their smart grid from a comprehensive, cross departmental perspective, that spans from pro-active maintenance, to modern IT enabled networks, to security and beyond!
At Pulse 2012 hear from 35+ IBM Energy and Utilities clients on topics as diverse as regulatory requirements, asset management for utility operations, smart grid infrastructure and supply chain lifecycle activities. Pulse 2012 will also be featuring the latest technology initiatives and next-generation solutions offered by IBM and our business partners, including:
Smarter Energy demonstrations that show how IBM can help utilities manage intelligent meter networks, mitigate security risk, and comply with regulatory and operational mandates using visibility, control and automation capabilities from IBM.
IBM Maximo for Utilities demonstration shows how Maximo supports work & asset management in core utility lines of business: distribution, transmission, fossil/hydro generation and nuclear power including meter asset management.
IBM Maximo Spatial demonstration is focused on the core utility lines of business: distribution, transmission, fossil/hydro generation and nuclear power including meter asset management and will show the spatial enablement of Maximo Asset Management with ESRI's ArcGIS Server.
Governments are facing increased challenges from budget constraints and lack of resources while service to citizens becomes more demanding. Pulse 2012will explore these issues and more, to help attendees learn how to optimize government infrastructure and deliver ultimate business value to citizens.
Pulse 2012attendees will hear from diverse clients like City of Cambridge, Boston College, Tulane University, City of Dubuque and NC State University who will discuss today's government challenges, on topics ranging from leadership and innovation in smarter cities, to managing assets in a regulatory environment and moving to the Cloud to achieve significant benefits.
Pulse 2012will also be featuring the newest technology initiatives and next-generation solutions offered by IBM and our business partners, including:
IBM Solutions for Smarter Cities demonstration which will show how IBM’s solutions can help improve city operations and incident response, reduce crime and traffic congestion, increase worker productivity and reduce water consumption.
IBM's Smarter Buildings demonstration which focuses on IBM Intelligent Building Management. The solution provides key analytics through a consolidated, role-based view of data in two key areas — energy and facilities management — helping building owners, operators and managers increase building management effectiveness and energy efficiency, with lower operating costs.
IBM TRIRIGA Facilities Management solution is a visual interface to manage space used by enterprises to identify under-utilized facilities, increase space utilization and streamline move management.
IBM TRIRIGA Lease Accounting for Assets and Facilities which delivers advanced analytics and financial controls to accelerate preparedness and compliance for the new lease accounting standards.
We look forward to seeing see you at Pulse!
Keep visiting our blog ibm.com/blogs/pulse for more updates. For more information on our energy and utilities industry solutions, visit http://ibm.co/zBczoE
The Pulse blog is pleased to present today's guest blog by Danny Sabbah, General Manager of Tivoli Software, IBM Software Group
Pulse 2012 is fast approaching, and this year we’ve evolved the conference to focus more on education, information exchange and interaction – which is what you’ve asked us to do.
Pulse will feature IBM experts and industry leaders across three general sessions and over 400+ breakout sessions across our four streams - 75% of which are lead by your peers! Not to mention plenty of networking opportunities with your peers at the Executive Summit, Business Partner summit, and receptions.
Pulse provides a unique opportunity for you to learn more about the capabilities you need to transform IT economics and speed service delivery, including strategies and actions to help gain value from cloud computing, mobility, security, and smarter physical infrastructures. While on the surface these sound like buzz words, I’m certain that we have the depth and best practices for you to successfully implement these initiatives in your organization and tie them to real business outcomes.
In addition, within the Solution Expo we are introducing an Interoperability Center. We added the Center, based upon your feedback, to demonstrate IBM’s open platform for integrating service delivery across IBM, partner and third-party solutions. The demonstrations will be in the context of real business scenarios, including: cloud, smarter buildings, continuous development, and more.
Pulse is focused on achieving “Business without Limits”, and the curriculum and networking events are designed to provide you with the ideas, actions, and best practices to deliver on the three business imperatives:
Better focus from technology investment on business outcomes
Streamline execution to reduce unnecessary cost and risk
React with speed and agility to shifting competitive landscapes
So on behalf of IBM and our Business Partners, I hope you accept the challenge to attend Pulse and take away actions to drive business impact for your organization. It’s a 3 day education and networking opportunity that you will not want to miss!
Telecommunications industry plays a prominent role at IBM Pulse 2012
Smart communications clients are transforming operations to achieve new levels of business and service excellence while being asked to build out smarter networks at the same time. Join us at Pulse 2012, and explore the keys to innovation and agility with a robust service delivery platform. At Pulse you will hear how effective network and service assurance enables control of the entire communication and content management infrastructure, and the strategies for next-generation service quality and delivery.
Speaker sessions confirmed for Pulse include presentations from Bharti Airtel, Dutch Cloud, IMImobile, Rogers Communications, TIM Brazil and U.S. Cellular. Pulse 2012 will help clients learn how to speed the delivery of innovative products and services, and change the economics of your operations by building skills and gaining further insight in important communications topics, including cloud as a platform for new services, building smarter networks, how advanced visibility, control and automation drive smarter operations, as well as Service Provider trends and directions.
Pulse 2012 will also be featuring the latest technology initiatives and next-generation solutions offered by IBM and our business partners, where clients can experience demonstrations addressing important topics for communications providers like Smarter Networks and LTE, Intelligent Site Operations for Smarter Networks and Managing the Network in Today’s Mobile World.
IBM has never been a wall flower in the business of making history. Just Google "IBM Centennial" if you have already forgotten the 2011 celebration that highlighted some of our greatest moments in leadership and invention. But this year at Pulse, YOU have the opportunity to literally help make history. Not just IBM history but the history of humanity.
Today's Pulse blog is a call to action from Jan and Grady Booch. Grady, as you may have heard, will interview the legendary co-founder of Apple, philanthropist and Dancing with the Stars alumnus, Steve Wozniak during the Pulse Day 3 general session. What you might not have heard is what else Grady is up to at Pulse.
Grady is working on a new documentary project to study how computing has changed humanity. As with any documentary or scientific study, one needs data. Loads of it. During Pulse, Grady will be onsite collecting data for this project. Grady's goals for this project include capturing over 2000 video interviews of people sharing their personal stories of how computing has changed their lives.
The project is called Computing: The Human Experience.
I asked the Booch’s to give me a quick summary of the project to extend an invitation for your participation and this is what they shared with me.
Because the story of computing is the story of humanity. Computing is a story of ambition, passion, invention, creativity, vision, avarice, and serendipity, powered by a refusal to accept the limits of our bodies and our minds. From the abacus to the iPad, from Gutenberg to Google, from Enigma to GPS, we have created computers to count the uncountable, remember beyond our own experiences, and see the invisible as well as the unforeseeable. In just one or two generations – an imperceptible time in the timeless sweep of the universe – we have created a technology that has the power to extend us, to transform us, to define us, perhaps even to destroy us.
As a part of this project Grady has created a YouTube channel
and he would love to have you share the story of your human experience with computing. Computing: The Human Experience will have a video booth for you to record your 2-3 minute story. And we will post many of them on Computing's YouTube channel.
Some ideas to get you started:
How has computing changed who you are?
What is your first memory or experience of computing?
What are your hopes for your children in this digital world we live in?
Come be a part of telling the world that computing is more than machines and software - it is about people!
Today's healthcare providers and payers are building sustainable healthcare systems, while collaborating to improve quality, outcomes and personalized care and increasing consumer value and access. Join us at Pulse 2012, a premiere IBM Service Management event, from March 4-7 in Las Vegas, to explore these issues and learn how IBM solutions are helping healthcare providers and payers achieve business without limits to address important topics like new service delivery models such as Cloud, physical and digital convergence in facilities management, demands from the growth of mobility, and managing and securing data.
Over 300 client-driven speaker sessions are confirmed for Pulse including presentations from The Johns Hopkins Hospital, University of Utah, and WellPoint. Pulse will help you learn how to fundamentally and cost-effectively change the economics of IT and speed the delivery of innovative products and services by building skills and gaining insights in critical healthcare topics, including:
Smarter Hospitals and Healthcare
Effective Compliance Management
Operational Excellence through Asset Reliability
Pulse 2012 will also be featuring the latest technology initiatives and next-generation solutions offered by IBM and our business partners, where clients can experience demonstrations addressing important topics for healthcare providers like Smarter Hospitals, Maximo Mobile Suite, and Delivering Effective Governance for Identity and Access Management.
More than 7,000 attendees will take part in Pulse 2012. Register now to secure your space at http://ibm.com/pulse
We look forward to seeing you at Pulse 2012!
Keep visiting our blog ibm.com/blogs/pulse for more updates. And for more information on our energy and utilities industry solutions, visit ibm.co/zaCzh0
With showtime less than two weeks away, I am getting a lot of questions about Pulse, and what we will be streaming over the internet from the conference. So for today's blog, I'll do my best summarize the highlights and where to get more information for your viewing pleasure.
In a nutshell, we are streaming all three days of general sessions as well as the stream keynotes on the Pulse website. We will also stream exclusive interviews with key presenters, including Steve Mills, Manoj Saxena, Jamie Thomas, Marie Wieck and others. You definitely don't want to miss day three when Grady Booch interviews Steve Wozniak in the general session, which . . .
wait for it . . .
includes LIVE Q&A we'll pull from the @ibmpulseTwitter stream!
2:30 pm - 2:40 pm Interview with Kristoff Kloeckner, General Manager of Rational Software
Tuesday, March 6
8:00 am to 9:30 am General Session, live from the Grand Garden Arena
9:30 am - 11:00am General session, Day 2 replay
4:00 pm - 4:15 pm Steve Mills, IBM Senior VP Software interview
4:15 pm - 4:45 pm IBM Champion interview
Wednesday, March 7
9:00 am - 10:30 am General Session, Live from the Grand Garden Arena
Over the next two weeks, while we complete the rest of the Pulse Livestream schedule, think of what you want to ask co-founder of Apple Computer, Steve Wozniak so you're ready on Wednesday March 7. Do not tweet your question before the live Q&A session kicks off from Pulse. Do make sure to follow @ibmpulse so you can join the conversation during Livestream events and all throughout the week.
As I mentioned, this schedule is not complete and any of it subject to change.
The Pulse blog is pleased to present today's guest blog by Kristof Kloeckner, General Manager of Rational Software, IBM Software Group
Based on discussions and interactions with clients, a common theme has emerged - the gap between development and operations groups (people, processes and technologies). This gap diminishes business agility, the ability to respond to market demands quickly with new applications or solutions. It can also lead to quality problems with deployed applications resulting in higher costs, service disruption and service quality issues. Some of the root causes for these challenges are:
Lack of visibility across the teams hinders collaboration and causes inconsistent manual handoffs as well as configuration and infrastructure mismatches
Deployment requirements are difficult to validate and it is tough to mimic production in dev and test environments
Moving applications from development to staging to production is a complex series of steps. Deployment engineers often execute manual steps which are not repeatable, and prone to error
It is extremely difficult to integrate and automate these processes, as well as standardize maintenance and reuse given the heterogeneous nature of the environment with products from different vendors and open source tools.
Together Rational and Tivoli have been working with customers to address some of these challenges and we have introduced capabilities which include; Collaborative Lifecycle Management (CLM) for Agile development and delivery, Deployment Planning and Automation (DP&A) for constructing deployment topologies and deployment automation and SmartCloud Provisioning for quickcloud deployment and automated provisioning.
By way of example, Danske Bank deployed these capabilities and reduced their average time of development projects from 14 months to 9 months while improving efficiency by 15%. Through automation, Sun Trust improved hand-off times by 98% while cutting deployment related issues by 93 %. And a leading tire manufacturer moved to agile processes and accelerated their development models by 30%
Based on these and other deployment scenarios, we are now working with a few select clients on a more integrated lifecycle management solution for Continuous Delivery, which we plan to make it available to a wider set of customers as part of a managed beta program in April. What does it mean to have continuous delivery? It means that the applications built by our clients are production-ready throughout the lifecycle and can be released to end users at any time, reducing the cycle times significantly. These capabilities are built leveraging open standards, enabling clients to leverage existing investments and the cloud. Some of the capabilities planned for the beta include:
A customizable common software delivery workflow spanning Dev and Ops teams
Automated release management for highly scalable, ultra-fast application deployments
Continuous integration and testing of software in production-like environments
Release readiness dashboard provides visibility and enables collaboration between dev and ops throughout the entire delivery lifecycle
We believe that these capabilities will help provide you with end-to-end feedback loop from your customers, from development, to operations, rapid release of new versions, increased velocity of change while reducing risk, leverage real-time planning, enable in-context collaboration, ensure lifecycle traceability and apply development and operational intelligence.
My Rational colleagues and I will be discussing these customer patterns and the solutions in more detail at Pulse. Looking forward to the discussion!
Today's smart travel and transportation service providers are using insights drawn from smarter data in real time to improve traveler experience, increase the agility of customer sales and service systems, maximize the availability of assets and infrastructure, improve operational efficiency, reduce environmental impact and assure safety and security with less cost and impact on customers. Pulse 2012 explores all these issues and more.
Pulse 2012 offers nearly 30 travel and transportation focused sessions and meetings on topics as diverse as asset management, maintaining rolling stock, maintenance performance and improving fleet maintenance. Pulse 2012 will also include the latest technology initiatives and next-generation solutions offered by IBM and our business partners, including:
IBM Maximo for Transportation demonstration that will show how Maximo for Transportation helps address regulatory requirements with best practices to extend asset life, optimize parts management, reduce road calls, and increase planned maintenance - for fleet trucking, marine, aircraft, rail, and public transportation.
IBM Maximo for Health, Safety and Environment (HSE) Manager demonstration that showcases how standardizing HSE, compliance and quality practices reduces overall risk to employees, communities, stakeholders, and the environment.
Lease Accounting for Assets and Facilities demonstration that helps accelerate preparedness for the new lease accounting standards, on a single platform.
IBM TRIRIGA® delivers advanced analytics and financial controls to achieve compliance with the new lease accounting rules that expects to add an average of $1 billion in new assets to the balance sheets of large companies.
Analytics for Integrated Service Management demonstration that will showcase how service providers can leverage predictive analytics and what-if analysis to prevent service failures and predict business outcomes.
Browse all sessions planned for Travel and Transportation at Pulse 2012 and create a sample agenda.
We look forward to seeing you at Pulse 2012 ! Register Now.
Visit Travel & Transportation industry solutions for more information on our solutions.
*** I would like to extend a big thanks to my colleagues on the Smarter Industries team for providing all the guest blogs on Smarter Industries at Pulse 2012 ***
Smart Financial Service Industries are creating a customer-focused enterprise and streamlining operations while regulating risk and compliance. At Pulse 2012, learn how to fundamentally and cost-effectively change the economics of IT and speed the delivery of innovative products and services.
Speaker sessions confirmed for Pulse include presentations from CitiBank, Bank of China and Banco do Brasil. At Pulse 2012, you will gain insights in the most critical banking and financial services industry topics, including:
Leveraging IBM SmartCloud provisioning to meet business needs
Delivery of Business Service Management
Simplifying Endpoint Management in the distributed banking environment
Highlights from the 2011 IBM Security X-Force trend and risk report
Building an enterprise grade cloud and discussions in application performance management
Pulse 2012 will also feature the latest technology initiatives and next-generation solutions offered by IBM and our business partners, where clients can experience demonstrations addressing important topics for banking and financial service organizations like Lease Accounting for Assets and Facilities, Endpoint Management for Automation & Cloud, Effective Governance for Identity and Access Management and Virtualization Security Solutions.
We look forward to seeing you at Pulse next week! Register Now before online registration closes on Thursday, and save $200 off onsite registration.
The Pulse blog is happy to present a guest blog today from Heather Hinton, IBM Distinguished Engineer. Thanks, Heather!
Future Security -- How Can We Keep up With the Ever-Advancing and Changing Threat Landscape?
As part of role in protecting IBM & SO clients, we focus on simple solutions, basics/first principles. This is even more true as cyber attacks become more sophisticated and more targeted - simple solutions are how we can provide the most comprehensive base solution, simple solutions that help motivate and enforce good behavior by our users. The reality is that every organization will get infected with malware - you are all infected statistically to at least 10% of your population. So your solutions must focus on minimizing opportunities for infection and then really minimizing opportunity for spread of infection/detection (teaser - this is where some of the advanced techniques such as our QRadar family really shine) and remediation of infection. Without the fundamental basis, the advanced solutions are like putting a bank-level security vault as your front door and a waxed-paper window covering beside it.
Join me along with Martin Borrett, Tom Cross, Jack Danahy and Josyula Rao on Tuesday March 6th at our Pulse session 2076 from 6:00 PM - 7:00 PM in room 318 for a panel discussion sponsored by the IBM Institute for Advanced Security. We’ll be discussing research and approaches to help evolve security thinking to become more agile, de-perimeterized and business-process centric.
Heather Hinton, PhD
IBM Distinguished Engineer
The above 19 countries were not in attendance at Pulse 2011 but are here now! We are thrilled to welcome them and the rest of the international attendees, that make up over one-third of our total audience of 8000 that have traveled from 79 countries worldwide!!!
Please join us in the North Pavilion at the MGM Grand Hotel at 4:30 pm today for the International Connection Reception, hosted by Joao Perez, Vice President of Sales, IBM Security.
In today’s edition of the Huffington Post, Marie Wieck, General Manager of Application and Integration Middleware, IBM Software Group wrote:
“The CIOs I talk with describe the avalanche of projects they face. Almost three quarters of the CIOs say they are investing in mobile deployments this year, of which one-third of those will be deployed in a cloud. However, 70 percent of their budgets, on average, are still spent on maintenance and 34 percent of their projects are late. It's a vicious cycle.”
Jamie Thomas, VP of Strategy & Development, IBM Tivoli will join Marie later this month at IBM Impact to help address how businesses can navigate through the “avalanche of projects” by turning these barriers to innovation into capabilities:
How do you turn barriers into capabilities to accelerate applications to market? That’s the magical part. Achieving agile service delivery requires improved visibility, control and automation. Development and operations teams must respond to market changes faster with unparalleled, fully automated tooling and infrastructure.
But Jamie won’t be waving any wands. You don’t need to when you lead an organization rich in deep expertise, client experience, standards based platforms, and end-to-end capabilities.
Responsible for driving collaboration across an organization committed to developing innovative tools and technologies, there’s no one who knows more about the IBM capability of quickly developing, testing, deploying, and monitoring applications. Tweeter @boosc, who saw her present at Pulse, agrees:
Today in London, Jamie Thomas, Vice President of Tivoli Development and Strategy, IBM Software, discussed the critical role of technology in unleasing innovation to turn an explosion of data into new insights, transform business models for unprecedented rewards, and remove barriers between themselves and customers. Virtually everything is being enriched with new levels of computing power. The key takeaway: Now is the time to rethink IT to reinvent your business.
Rethinking IT in terms of reinventing business might seem a daunting endeavor with so many factors impacting the organization:
While all of these factors influence one another, technology has become the number one external factor impacting organizations according to IBM’s latest CEO study. Over 60% of CIOs view cloud as critical to their plans to speed up service delivery. At the same time, organizations are increasingly leveraging mobile devices, further extended by BYOD policies. Over 700 million smart phones and tables will ship this year, a whopping 34% more than in 2011. Not to mention over 20B machine-centric devices already deployed that are essential to enabling business operations and business models.
The net? Efficient service delivery will generate 2.7 zetabytes of digital content in 2012 – an increase of 50% in one year.
Business and IT leaders must determine the impact of this data storm to their organization before mapping out a custom transition plan. You need a plan that will ensure the infrastructure is optimized to anticipate and react with agility to rapid changes, wherever they come from.
What won’t change from organization to organization are the four major challenges required for transformation to continuous innovation:
Speed up service delivery from months to minutes
Increase sales and promotions
Recognize and repair issues before impact
Shrink time to secure critical data
IT Leaders: do you have a plan to transform the IT shop from a cost center into a strategic hub for identifying growth opportunities?
CxOs: are you confident that your business is engaged in continuous innovation as you address changing priorities to keep from being left behind?