Day 1 General Session Defines Business Without Limits With instrument-like beats, opening act Naturally 7 and the story of healthcare company
Wellpoint set the tone for the Pulse 2012 Day 1 general session. Vice President of Infrastructure George Zaruba described the bold steps they have taken to optimize their business relationships,
services and processes using their infrastructure to competitive advantage. Host Scott Hebner then took the stage, welcoming the crowd of 8000 to Pulse and encouraging
them take advantage of “opportunity highway” available to help IT drive business transformation. Speeding the delivery of innovation while managing risk and cost,
he said, requires visibility, control, and automation. "You’ll need to see in real time how your business is operating, as you cannot control what you cannot
see--and you cannot automate what you don’t control. And if you cannot automate, costs skyrocket and innovation stagnates." Next, Robert LeBlanc addressed the
changes and challenges of a smarter planet, articulating why we are seeing such rapid growth in Cloud, Smarter Physical Infrastructure, Enterprise Mobility and Security
Intelligence. He emphasized the need for dexterity around customer relations, understanding clients and giving them what they need to drive value and transform the economics
of innovation, speed service delivery and optimize agility. He also described how IBM is investing to ensure proper visibility, control and automation across this highly dynamic environment,
enabling organizations to better see and understand their business in real time, transform while controlling risk and become more efficient, cost effective and agile.
After an impressive rendition of "In the Air Tonight" by Naturally 7, Danny Sabbah described how the convergence of mobility,
embedded intelligence, and ever increasing security threats, along with increasing requirements for standardization and automation, are driving us to a new technology model: cloud computing.
He described cloud as a “convenient way to normalize your infrastructure and have much greater
visibility, control and automation, which makes it easier to tie investments directly to business outcomes.” and provided evidence by successes at the Australian Open.
(watch the video), Citi and True Value.
But all cloud implementations are not equal. Successful cloud implementations, he noted, are resilient, with integrated and embedded security intelligence, choice and flexibility in hybrid environments, enterprise-class, workload-aware optimization, and built-in analytics.
He then outlined some of the transformations IBM is making to help clients achieve visibility, control and automation, including the SmartCloud Foundation, Endpoint Management for Mobile Devices,
and acquisitions of Worklight and Q1 Labs, plus two new additions you can take part in at Pulse:
A new Tivoli User Community site that provides information and opportunities for feedback and collaboration is available in the Tivoli User Community Lounge in the Solution Expo.
Stream Keynotes Cloud and Data Center Optimization In this session, moderator Mike Hill described how Cloud enables innovation while managing change and complexity, enabling businesses to build new relationships with clients and create business value.
Clients Ryan Kean, Director of Enterprise Platform Tech Services for The Kroger Company and Doug Rommel, Senior Vice President and Chief Information Officer for American Greetings, described
how they are utilizing cloud to remain competitive, reduce costs, and obtain the business transformation needed to evolve IT. IBM leaders Dave Lindquist, IBM Fellow & Tivoli Vice President;
Paul Loftus, GM of Cloud Managed Services for GTS; and Marie Wieck, GM of IBM AIM described benefits of IBM’s cloud technologies that provide continuous application delivery, workload awareness,
hybrid integration and management, and orchestration across a standards-based infrastructure. The audience was encouraged to take part in the wide array of cloud activities at Pulse, including
more than 50 sessions and 15 demos that feature cloud, plus BOFs, Meet the Experts, and Expo Theater sessions.
Smarter Physical InfrastructureGeorge Ahn, VP of IBM Enterprise Asset Management, hosted over 2000 people with a full dose of humor. He noted that companies are looking for return on assets
and with limited resources, it is about how we deploy them, which can be greatly improved by the use of IBM EAM products. David Kontra of General Electric highlighted how they incorporated
the IBM TRIRIGA product almost 10 years ago and how it has helped them to manage their properties and leases all around the world. Their new focus is "Leveraging technology to drive cost-effective
execution, enhanced employee experience and productivity through innovative workspace solutions," which is more manageable thanks to IBM TRIRIGA products. Ken Bodine from Michelin explained the benefits of EAM to their corporation. Previously, each plant had their own operations with no way to globally track business needs. By standardizing, they have improved safety, improved products and lowered costs.
Finally, Rick Nicholson, Group Vice President, IDC Energy Insights took the audience through a series of Smarter Physical Infrastructure mega-trends encompassing everything from what it means to be "smart"
(intelligent devices, pervasive broadband networks, big data/analytics/social media/cloud services) to how asset and facility management play a vital role across multiple industries.
Mobility Forrester Analyst Christian Kane described how IT managers must proactively embrace new technologies that benefit their business. Bob Sutor, Kevin Cavanaugh and Wing To outlined how IBM Enterprise Mobile Platform helps to build, connect, and run back-end systems in support of mobile applications. They discussed the major issue many businesses face with employees owning their own devices and how to maintain system security on the devices.
The platform helps manage and secure devices and provides new ways to transform your business while creating new opportunities through visibility, control and automation over all devices.
Security Brendan Hannigan, GM Security Solutions, and Sandy Bird, CTO of the IBM Security Systems Division (and co-founder of Q1 Labs), outlined how
IT is at a crossroads, with organizations facing a threat landscape that is increasingly complex and that requires a fundamentally different approach to security.
Clients want an integrated view of security and existing point products are not meeting their needs. IBM’s industry-leading security Intelligence solutions with real-time processing and predictive analytics capabilities
help tackle difficult security challenges such as insider threat and advanced persistent threat. Critical controls are becoming more optimized and integrated across key security
domains such as identity management, application security, and advanced network security.
IBM has committed major resources to and organized around helping to comprise a broad, integrated framework of products and solutions to help organizations meet
current and emerging threats.
Service Assurance for Service Providers
Moderator Peter Bews from Rogers Communications hosted an open panel discussion. He was joined on the stage by Martijin van Zoeren of Dutch Cloud BV, Frank Gillett of Forrester Research, Craig Farrell of
IBM Communications Sector, and Giovanni Lanfranchi and Denis Kennelly of IBM Tivoli. Panelists discussed the unique challenges service providers face, including how to deal with today’s financial challenges,
how to deliver innovative new services on an aggressive schedule, how to differentiate themselves based on quality of service, and the potential benefits delivering services on a cloud infrastructure.
Cloud Tours Take a tour of the cloud solutions you are hearing about at Pulse! Register now for an IBM SmartCloud guided tour. You will be guided through six pre-selected demonstrations that cover key cloud technologies at IBM.
Tour experts will also be available to answer questions and give pointers on the technologies you are interested in. Experience the capabilities that IBM can deliver and learn how IBM can help you
successfully implement cloud. Sign up for your tour at the IBM Information Desk near the IBM SmartCloud Zone in the Solution Expo.
In the Expo: Livestream Stage The Livestream Stage was bustling with activity. Steve Mills recognized IBM Champions, Bob Picciano provided his views of Monday's events,
Wing To, Bob Sutor, Kristof Kloeckner and more provided their insights. Watch them now on the Pulse website.
Also at the Livestream stage, two hundred people who earned tickets by “taking their Social Pulse” were treated to an I Scream Social,
redeeming the tickets for ice cream bars today at the Livestream Stage in the Solution Expo. The Social Pulse Team will be doing it again tomorrow at 3:30,
so stop by a Pulse Social Bar today, take your Social Pulse and get your ticket for ice cream! See the pictures on Facebook.
Complete Your Conference Evaluation for a Free T-Shirt
Pulse 2012 wants your feedback! Complete your overall conference evaluation on the Pulse
SmartSite. Once you have completed the evaluation, stop by the Registration Desk and pick up
your complimentary T-shirt! Available to IBM clients and IBM Business Partners only, beginning
Find More and Contribute to the Conversation:
Hear a Meet the Experts session where Don Cronin, Program Director Tivoli Technical Strategy, and Mike Kaczmarski, IBM Fellow and Tivoli Technical Architect on the Interoperability Center discuss it in detail.
Today's Twitter topic of the day is: Life without cloud would be like ___________. Join in at #ibmpulse
Our favorite comment from yesterday's Twitter topic: If you had to, how would you define instrumented endpoints to a 5th grader? @tomhawesome tweeted @ibmPulse Jimmy, your mom can now see how much time you spend playing angrybirds.. and homework all from her phone.
Tivoli User Community members: Social Media 101 is available for Tivoli User Community (TUC) Members in the Solution Expo from 3-3:30 p.m.
Get ready for Wednesday's special guest speaker. Tweet your questions with #askwoz and they might be answered in Wednesday's general session!
Hands-on Labs and Certification, 10:30 a.m. - 6:00 p.m., Studio Ballroom B
Hear Visa describe Best Practices for Cloud Computing Multi-Tenancy, 3:30 - 4:30 p.m., CC Room 123
Social Pulse I Scream Social, 3:30 p.m. at the Pulse Social Bars
Hear more about Computing: The Human Experience from Grady Booch, 03:30 - 04:30 p.m., CC Room 101 and take part in the project by visiting the video booth, 10:00 a.m. - 6:00 p.m, CC 3rd floor Social Pulse Bar
Birds of a Feather Sessions, 6:00 p.m., various locations
Cloud on z Birds of a Feather
Business Partners: Visit the BP Cafe in the Solution Expo, 12 - 6 p.m. on Tuesday, and 12 - 4 p.m. on Wednesday.
Mobile Security Panel featuring AT&T, Medibank, 10:00 - 11:00, CC Room 318
Next Generation Security Information and Event Management, 10:00 - 11:00, CC Room 319
Pulse Palooza, featuring Maroon 5! 7:00 p.m. in the Grand Garden Arena.
Late-breaking news including new, updated and cancelled sessions can be found in the Pulse SmartSite under Daily News.
While the Pulse opening general session focused on strategy, Day 2 provided a roadmap to the opportunity highway: visibility, control, and automation in action.
"America's Got Talent" performers I-Luminate lit up the stage with their exciting integration of dance and technology. Host Scott Hebner welcomed the group, described the session's focus on
implementation, and recognized the importance of IBM Business Partners to supply critical capabilities, skills, and expertise.
Steve Mills followed with a wrapup of the broader IBM roadmap around Smarter Computing.
He shared the journey IBM has taken internally and with clients to meet the demands smarter planet solutions are placing on IT,
including applying the breadth of IBM solutions, or "eating our own cookie" to deliver faster time to value and lower operating costs.
Bob Picciano hosted a panel of clients featuring Peter Bews, Director for Cloud Computing for Rogers Communications,
David Kontra, Global Real Estate Portfolio Executive for GE,
Jill Holbrook, Associate Director Technology Infrastructure, Erie Board of Cooperative Education Services
and Tony Spinelli, Senior Vice President and Chief Security Officer, Equifax.
They discussed the challenges companies are facing today, what innovative new strategies they are taking advantage of and how IBM is helping them make use of Cloud, Smart Physical Infrastructure, Mobility and Security and Compliance.
Jamie Thomas then
described new additions to the IBM portfolio and the roadmaps IBM is putting in place to help clients succeed (accelerators, progression paths, etc.).
With a focus on standards Jamie will also preview what to expect from IBM as we move forward in time from a technology perspective and oriented around Visibility, Control and Automation.
Read about the announcements here.
Pulse Palooza Maroon 5 braved high winds to make it to Pulse Palooza, where they put on a fantastic show! The Grand Garden Arena was packed with excited fans.
Women's Networking Reception Earlier Tuesday evening, Jamie Thomas welcomed the women of Pulse, as they enjoyed cocktails, hors d’oeuvres and networking.
Grady Booch Describes Computing: The Human Experience
IBM Fellow Grady Booch provided an overview of Computing: The Human Experience to a packed house Tuesday afternoon.
He described this rich yet tragic connection between computing and conflict and the implications in the future of war.
Tuesday was a busy day at the Solution Expo, and not just at the EDI booth, where the Ace of Cakes made a repeat visit. The Expo is open from 12:00 to 4:00 today, so come take advantage of it!
Service Management Connect
Take a tour of Service Management Connect, which Jamie Thomas announced during the general session.
Learn how you can participate in the product development process, made transparent with open access to release plans, milestone code, and sprint demos. Help make IBM products better by communicating your
priorities and collaborating with other users.
Client Connections and Hospitality Lounge
It's not too late to be connected to another IBM client! Stop by the Client Hospitality Lounge and sign up to
meet one-on-one with an IBM client reference. Learn how other companies are using an IBM solution to make
smarter business decisions, brainstorm new ideas, or discuss a particular challenge you’re having. If you are or would like to become a
IBM client reference, stop by and sign up. Response has been positive:
“Telling our story helps make a phenomenal product even better." says Jason Brock, CLS Asset Management Lead, Battelle
and "IBM's reference program helps us connect w/& learn from others so we don't have to reinvent the wheel" tweeted Karen Dietz, @ChoiceHotels
Meet the Experts
Meet the Experts, which changed its format to a roundtable format this year, has had a steady stream of participants. The most popular topics include Maximo, BigFix, Q1 Labs, and Storage Virtualization.
Sessions will continue through Wednesday at 4:00 p.m., including repeats of popular sessions.
If you could double your capacity without increasing costs, wouldn't you? To hear more about how to achieve the economies and efficiencies Steve Mills described in Tuesday's keynote, visit the Smarter Computing
booth and talk to experts about IBM systems and sofware that can address today's challenges.
Watson IBM's most famous game show contestent is at Pulse! Play Jeopardy against Watson and learn more about him, including the history and how Watson is being used to meet real-world needs, including the
partnership Wellpoint's George Zaruba described in Monday's general session. Watson can be found in the Smarter Computing zone in the Solution Expo.
Complete those Evaluations! Speaking of Watson, get a free Watson t-shirt! Remember to complete your session and overall conference surveys on the Pulse SmartSite--there
are prizes involved! Once you have completed your overall conference survey, stop by the registration desk to pick up your Watson shirt. For each session survey you complete, you are registered for a drawing for a free Apple iPod Touch.
While you are in the Solution Expo, be sure to take the time to visit the Tivoli Accredited Partners in the Solution Expo. They are highlighted in the Pulse conference guide and they have Accredited signs in their booths.
These partners have invested heavily in Tivoli deployment skills so that they can ensure a successful implementation of service management solutions in your business.
Accredited partners are great resources for you to chat with and get new ideas on how to improve your business!
Visit Platinum Sponsor Pirean and Help One of Three Charities
Gartner predicts that by 2014, 90% of organizations will support corporate applications on personal devices. Everyone is talking about “Bring Your Own Device” (BYOD), and most businesses will need to review their policies to accommodate it.
We are all too familiar with hearing about the security challenges that organizations will need to overcome, but what do employees think about BYOD? Pirean would really like to find out! Drop by the Pirean booth P317 in the expo hall to answer a few short questions and we’ll make a donation on your behalf to Hope for the Warriors, St Jude’s Children’s Research Hospital or Habitat for Humanity. The results of the survey, along with people’s chosen charities are displayed real-time on the displays at the Pirean booth, plus as soon as your answers are submitted you’ll be able to watch them update!
Pulse Day 3 Focuses on Innovation! Wednesday's general session was all about future innovation. After a fun introductory video highlighting IBM Research's “5 in 5”, host Scott Hebner introduced
Erich Clementi, Senior Vice President of IBM Global Technology Services, who
outlined how the delivery of IT Services will evolve with cloud in support of Smarter Computing. Noting that cloud consumption requires a very different delivery model.
It helps define the IT role in a new way—helping to integrate and aggregate services in order to optimize service delivery and business outcomes.
Helene Armitage, General Manager of Systems Software for the IBM Systems and Technology Group, discussed the factors that are influencing
system design for a smarter planet, including the consumerization of IT and data without limits.
Next, Manoj Saxena described the impact that IBM Watson will have on helping to solve some of the world's most daunting challenges. He outlined some of the history of Watson, and shared how
IBM is putting Watson to work to solve industry challenges by leveraging unprecedented analytics.
Watson, he said, is an enabler of the smarter planet vision--managing vast amounts of unstructured data and delivered as a cloud-based service.
The session ended with an engaging keynote conversation between special guest speaker Steve Wozniak and IBM's own Grady Booch. In this informal, fun discussion
Woz shared anecdotes about everything from his early days with Steve Jobs, his commitment to education, the importance of product marketing, and the keys to happiness. It's worth watching.
Stay Informed While Pulse 2012 has come to an end, there are plenty of ways to extend your Pulse experience.
1. Attend a Pulse Comes to You A local Pulse event might be coming to a city near you. See the Pulse website for the schedule and more details.
2. Leverage Social Media This year's Social Pulse was stronger than ever, and you can take part.
Like the Pulse Facebook page to keep up with updates and tag yourself in Pulse photos. Follow @ibmpulse on Twitter and subscribe to the blogs that relate to your area of interest:
3. Utilize the Video Library The video library on the Pulse website has a wide variety of videos to help you can experience more of Pulse.
You can watch general sessions, stream keynotes and anyinterviews from the Livestream stage, including some of the following:
Director of Strategy Don Cronin and IBM Fellow Mike Kaczmarski talk to Scott Laningham about the Interoperability Center, including a great
discussion about linked data, dev ops, cloud provisioning, and more.
Bob Sutor, VP of IBM Mobile Platform spoke to Scott Laningham about the platform, the mobile lifecycle,
and key points from the Monday Mobility and Endpoint Management keynote.here
Steve Mills, Executive Vice President of Software and Systems,
stopped by the LiveStream stage to recognize the IBM Champions for Tivoli,
and award them a recognition plaque. This is a great demonstration of IBM's commitment to those top talent BPs,
clients, academics, and consultants who are evangelists and go-to people in the user communities both face-to-face and online.here
Scott Laningham caught Pulse host Scott Hebner immediately after the opening general session
to get his thoughts about the session and the information being shared for the day.here
Discussions of product announcements, such as this one where David Bartlett, VP, Smarter Physical Infrastructure and Brad Gammons VP, IBM E&U Solution & Sales launched Smart Meter and Smart Grid Network Management Solution v1.1 here
4. Access Online Resources
Visit the Pulse website contains a wealth of resources about the topics explored at Pulse 2012.
Use the Pulse SmartSite to view breakout session presentations and to download brochures, white papers and other e-literature (select the e-literature icon).
*** I would like to extend a big thanks to my colleagues on the Smarter Industries team for providing all the guest blogs on Smarter Industries at Pulse 2012 ***
Smart Financial Service Industries are creating a customer-focused enterprise and streamlining operations while regulating risk and compliance. At Pulse 2012, learn how to fundamentally and cost-effectively change the economics of IT and speed the delivery of innovative products and services.
Speaker sessions confirmed for Pulse include presentations from CitiBank, Bank of China and Banco do Brasil. At Pulse 2012, you will gain insights in the most critical banking and financial services industry topics, including:
Leveraging IBM SmartCloud provisioning to meet business needs
Delivery of Business Service Management
Simplifying Endpoint Management in the distributed banking environment
Highlights from the 2011 IBM Security X-Force trend and risk report
Building an enterprise grade cloud and discussions in application performance management
Pulse 2012 will also feature the latest technology initiatives and next-generation solutions offered by IBM and our business partners, where clients can experience demonstrations addressing important topics for banking and financial service organizations like Lease Accounting for Assets and Facilities, Endpoint Management for Automation & Cloud, Effective Governance for Identity and Access Management and Virtualization Security Solutions.
We look forward to seeing you at Pulse next week! Register Now before online registration closes on Thursday, and save $200 off onsite registration.
The Pulse Blog welcomes guest blogger, Rob Bloom, IBM Maximo Asset Management Marketing Manager, who gives an overview of the Enterprise Asset Management track kickoff.
The Enterprise Asset Management track kickoff is always a key event for EAM-focused Pulse attendees. Whether it’s smarter assets, sustainable building operations, aging infrastructure, aging workforce, reporting and analytics, mobility, or operational software consolidation, Maximo is the solution of choice. And, you will hear directly from Bill Sawyer, Vice President, Tivoli Maximo Operations who will kick things off.
Next, Bill Cheng, Vice President, Maximo Asset Management Solutions, will moderate a Maximo Innovation Customer Panel featuring several long standing clients from a multitude of industries. The panel is followed by Kristian Steenstrup, Vice President and Gartner Fellow who will discuss how intelligent assets lead to an intelligent EAM strategy, requiring better data acquisition, improved coordination, and timely reaction to intelligence.
The event concludes with the annual IBM Maximo Maintenance Best Practice Awards, recognizing organizations that have delivered exceptional innovation, ROI, return on assets (ROA), user empowerment and best practices through their use of IBM Maximo Asset Management. This is always an exciting part of the kickoff, check here for highlights on last year's winners.
You will walk away with:
An overview of the EAM curriculum at Pulse 2011, plus a chance to hear firsthand about the IBM’s Asset Management strategy and roadmap from key IBM executives
Learn about the customer experience through the Maximo Innovation Customer Panel and the annual Maintenance Best Practice Awards.
Thought leadership from one the industry's most respected research analysts
On behalf of the IBM team, thank you for making Pulse 2012 a huge success! If you missed something or just want a recap of some key highlights, visit youtube.com/ibmpulse. Then mark your calendar for the local Pulse event in your neck of the woods. Pulse Comes to You and Business without Limits days are half and full-day mini-conferences highlighting the best of Pulse. Business without Limits days offer deeper dives into Cloud, Smarter Physical Infrastructure, Security or Leveraging Mobility. Attending these events can enhance and extend the ROI of Pulse 2012 to help you react to changes in the organization with agility, reduce vulnerability throughout the service lifecycle, and continuously improve the business impact of the technology.
But you don't have to take it from me! Take it from IBM client Jacob Braun of wakadigital, who stopped by the Take Your Social Pulse booth during Pulse 2012 in Las Vegas and said, "The ROI of this event is simply immeasurable."
The following Pulse Comes to You events are open for registration.
As the November 7 deadline to submit Pulse 2012 session proposals approaches, I realize some of you might be waiting for some spark of inspiration to submit your proposal. Here are FIVE reasons to take the stage at Pulse.
5. Raise your profile with a key audience of 7000 influential pros.
You have something to say and we want to listen.
4. Get in free!
Only one speaker per company, per session qualifies for the free speaker pass. We also need to make sure we are allowed to give you a free pass. More information here
3. Hang out VIP style!
Exclusive Client Speaker VIP lounge. Nuff said.
2. You've already done the hard part.
You already solved those nasty problems you worked so hard on. Just submit an abstract of 100 words or less by November 7 for consideration. It should align to one of our tracks. Like this but your own story:
1. Your leadership is in demand.
Pulse is the place where innovative leaders collaborate in an effort to optimize the world's infrastructure. Speak at Pulse and lead the way in solving some of today's most pressing challenges.
The holidays are over. Did ya have a good one? Great! Glad
to hear it. Me too. Now it’s time to get back to work. And that means getting
back to the future. As in the immediate, impending future.
I’m not talking about getting back into the gym so you can
sport a great shape in time for spring break. I’m talking about getting back to
preparing for your future, as in securing the longevity of your business in
One of the easiest ways you can ramp up momentum for a fast
start in 2009 is by planning your personal agenda for Pulse in Vegas from February 8-12.What I mean is that
whether or not you’ve registered for Pulse 2009 yet, you are invited to create
a virtual schedule of the Pulse conference sessions with our Online Agenda Builder.You can select which sessions
you want based on what is most relevant and enhancing to the objectives
associated with your role in your business and industry. The Online Agenda Tool
enables you to explore the Pulse agenda, which you can organize by track,
topic, speaker, time of day, labs, expo . . . whatever! Did I mention that you
don’t have to be a registered attendee to use this tool?
Don’t you always get jazzed when planning a trip? Of
course you do. But we know it’s tough out there. Taking exciting trips is
something many of us delay until we feel better about spending money. That’s
exactly why we’ve invited 200 expert clients speakers to share how they
leveraged the hardware, software and services of IBM Service Management, for everything from the IT
convergence with business, to incident and problem management. IBM Executives
and industry leaders will share how IBM Service Management can deliver quality
service on any scale, while addressing some of the most prominent global
fascinations, including what’s really going on with cloud computing why a
smarter planet requires a dynamic infrastructure. You’ll get more service
management bang for your buck for years to come in four action-packed days this
Pulse is a one of a kind opportunity that is knocking now
– right at the time you need it. Anyone with a stake in Chemicals & Petroleum, Electronics, Manufacturing,
Telecommunications, Energy & Utilities, Retail, Banking, Insurance,
Defense, Travel & Transportation, Energy & Efficiency, Virtualization,
Business Resiliency, Storage & Information Infrastructure, and Managing
System Z should consider attending Pulse a top priority.
Still not convinced? Check out your options with the Pulse
Online Agenda Tool. This simple and free exercise is sure to give you
inspiration and motivation for the New Year, and justification for making the
trip that could jump start recovery or secure long-term survival.
Okay, okay. IBM Service Management might not be
saving the world the same way heroes in a Hollywood movie would. But unseen
heroes do exist. They may not be glamorous or even know they are heroes. You
might know some of them. You might even be one of them. And right now, they are
out in force doing their best to help businesses survive the [now official] recession.
I'm not talking about the Fed, or Congress, or anyone on Wall Street. Who then?
Not just who, but what. As in who does what.
Stay with me. I'll cut to the chase now.
In a nutshell, the digital and physical
infrastructures of the world are converging to the point that global
integration impacts every aspect of business. To run sustainable businesses,
companies need to work smarter and integrate smart choices into day-to-day
operations. IBM Service Management is made up of the smartest heroes,
technology and strategies that can help your business survive the these tough
economic times. Quite a leap in logic? Oh, ye of little faith! Miracles can
happen when you've got purpose and
innovation on your side. Want to know more? Come to Pulse for four
action-packed days at the MGM Grand Hotel in Las Vegas, NV. Over 200 IBM
clients, IBM executives and industry experts, aka "the Heroes" will
showcase how IBM Service Management can deliver quality service on any scale,
while addressing some of the most prominent global fascinations, including:
What’s really going on with cloud computing
a smarter planet requires a dynamic infrastructure
Delighting Your CEO with Exceptional Service Management
Minimizing Risk and Maximizing Value with Governance for Service Management
Achieving Converged Management of Business and IT Infrastructure
Inhabiting the Smarter Planet:How a
Dynamic Infrastructure Reduces Cost, Improves Services, and Manages Risk
Last Mile to SOA Success:Service
"Out of Space, Power, and Money" -- Addressing Emerging Energy and
Drowning in Data? -- Meet Tougher Service Level Requirements with Less
Tame the Explosion of Information with IBM Information Infrastructure
Balancing Risk with Opportunity: Security Trends and Strategies for Business
Customer Panel: Tales from the Cutting Edge of Service Management
Breaking Down the Barriers between Dev and Ops
Taking the Next Steps on Your SM Journey
Visit the Pulse Web to register while there’s
still time to save on registration. The Early Bird registration special of
$1795 ends Friday, December 5, 2008. Then stick around and learn more about the
following streams of our agenda:
You are cordially invited to participate in the IBM Service Management Simulator Workshop (Cloud version) at Pulse on Sunday, February 27th from 12-3pm. The workshop is a hands-on simulation game which focuses on the challenges and business value of implementing Service Management best practices in the context of a realistic and exhilarating scenario. During the workshop, you'll use gaming dynamics to mirror the real-world interaction between IT and the business, from both a strategic and operational perspective. By attending the workshop, you will achieve an accelerated and breakthrough understanding of ITSM and ITIL best practices, a reinforcement of key concepts and information you can take back to your company to assess how ITIL best practices can contribute to your organization, and a better understanding of how the effectiveness of IT processes impacts the business.
Hi everyone, I wanted to let you know that Pulse 2012 Call for Speakers will open next Monday on September 19. I wanted to give you a heads up to get your ideas flowing and submit your session proposal as soon as you're ready, which you can do at ibm.com/pulse
Also, mark your calendar for the live Q&A webcast on September 28 where you can ask the IBM subject matter experts anything you want to know about presenting at Pulse. Follow @IBMPulsefor details about the webcast and other Pulse updates.
Here is a sneak peek at the Pulse 2012 includes the five major streams, and their respective tracks:
Cloud and Smarter Flexible Infrastructures
These sessions will explore keys to innovation with agility
with a robust service delivery platform that includes change management,
provisioning, monitoring, scheduling, virtualization, cloud computing
Service delivery and process automation
Service availability & performance Mgmt
Collaborative development & operations
Cloud and new models for service delivery
Smarter Physical Infrastructure These
sessions will highlight industries where IBM Maximo Asset Management
and TRIRIGA help increase asset lifespan, ROI/ROA, labor efficiency and
supply chains, space planning, and project and portfolio management.
EAM Best Practices
EAM Implementation & Upgrades
EAM Extended Usage
EAM Technical Sessions
Maximo Utility Working Group (MUWG)
EAM Industry Case Studies
Integrated Workplace Management
Security and Compliance
These sessions will address key security and compliance
challenges and demonstrating how IBM security intelligence solutions can
enable secure business amidst the emergence of cloud, mobility, social
business, and big data.
Securing Emerging Technologies
Securing the Infrastructure and Mitigating Threats
Managing Compliance and Audit for a Secure Organization
These sessions will explore the expanding role of mobile technologies
across the enterprise, and the vital role of visibility, control and
automation in the deployment and adoption of new services.
Service Assurance for Communications Service Providers
Cloud Service Providers
Mobility and Endpoint Management
Clients and Business Partners selected to deliver a Pulse education
session may be eligible for a complimentary full conference pass valued
at USD $1,995. After legal review of applicable laws, IBM will determine
eligibility for a complimentary pass on an individual basis. Conference
registration includes meals, education sessions, EXPO Solution Center,
and networking events Sunday evening through Wednesday. Travel and
living expenses are not included and will not be reimbursed. The
complimentary pass for delivering an education session at Pulse is
limited to one client or Business Partner per company per session. IBM
will inform individuals of eligible status and provide any additional
required documentation. IBMers are not eligible for a free pass to
Pulse for presenting a session.
And here's a video I think you'll like if you are concerned about things we will address at Pulse.
While diligently working on a very productive Friday afternoon (seriously!), I ran into an old friend online. I know what you’re thinking, “Jen’s been wasting time on Facebook again.” But it’s not like that, ya’ll. While planning out a strategy for Pulse 2010 communications, I decided to try and get to know some of the new friends that www.facebook.com/ibmpulse has made lately. It’s important to know your audience before blasting off something awkward in social cyberspace that provokes an encore performance from Keyboard Cat.
One of the new Pulse friends had posted a really neat little video that sings the praises of Geekdom called I AM A GEEK by the Society for Geek Advancement. Now, I’m not exactly sure when it became cool to be a geek, but the tables have indeed turned. Never mind snarky little Mac commercials that pick on poor old beige PC. Those, IMHO, are so 2000-late.
As I watched this video, I was filled with pride and an instant kinship with the geeks it profiled. If I hadn’t been so distracted by my growling tummy, I would have even gotten a little misty [enter Keyboard Cat].
Only a geek can understand how I became BFFs with pals I met online. And not just because they read the same mystery series I read, but specifically because we share the same favorite character in that series. I suddenly felt like Rudolph and Hermey (You know! That elf that wanted to be a dentist?) when they landed on the Isle of Misfit Toys.
After the video, I wanted to peruse the sponsoring website www.geekadvancement.com. There, I noticed that I was encouraged to purchase a T-shirt that says, “I AM A GEEK” so that I can “be the geek that keeps on giving.” Wha . . . ?
Maybe the cool geek thing was wearing out it’s welcome a leeeeeettle too fast. I was just about to blow that popsicle stand when I noticed some barely readable text that sent my heart a pitter-pattering as it once again filled with that warm and fuzzy feeling of familiarity. Next to the graphic of the T-shirt I was solicited to buy were the words:
“All proceeds go to Room to Read, building schools and libraries for children in developing countries around the world.”
Pulse 2008 veterans, it’s pop quiz time! Who is the founder of Room to Read and what high paying gig did he walk away from to change the world through literacy?
A. Lance Armstrong B. Hootie and the Blowfish C. John Wood
Click the following video for the answer, kids:
I still think I'd rather donate cash to Room to Read than buy a shirt with that kind of proclamation.
How has smarter software made your business better? We want to hear from you!
If you are an IBM Software customer or Business Partner and attending Impact, we invite you to participate in a casual video interview to share your business and IT challenges, including how smarter software helps you solve those challenges. Your footage will be placed in a video that helps us tell the IBM Software story from the perspective of those who matter most: our customers. Candidates must have the support and approval of their company, and be available for taping at Impact 2010 on Wednesday, May 5th.
There's nothing to prepare for upfront and there are no "wrong" responses. Here is a sample of similar video production.
Sample questions include:
"What has changed for your industry in the past 18 months?
How has that impacted your business?"
"What are you doing to better align IT strategy with the needs of your business?"
"What is smart in terms of your business and industry?"
"What excites you about the future of your business?"
"How does IBM Software fit into that picture?"
Please contact Lindy Dukes at email@example.com to sign-up for this opportunity and be sure to visit the Client References Lounge at Impact! We look forward to hearing from you!
IBM has never been a wall flower in the business of making history. Just Google "IBM Centennial" if you have already forgotten the 2011 celebration that highlighted some of our greatest moments in leadership and invention. But this year at Pulse, YOU have the opportunity to literally help make history. Not just IBM history but the history of humanity.
Today's Pulse blog is a call to action from Jan and Grady Booch. Grady, as you may have heard, will interview the legendary co-founder of Apple, philanthropist and Dancing with the Stars alumnus, Steve Wozniak during the Pulse Day 3 general session. What you might not have heard is what else Grady is up to at Pulse.
Grady is working on a new documentary project to study how computing has changed humanity. As with any documentary or scientific study, one needs data. Loads of it. During Pulse, Grady will be onsite collecting data for this project. Grady's goals for this project include capturing over 2000 video interviews of people sharing their personal stories of how computing has changed their lives.
The project is called Computing: The Human Experience.
I asked the Booch’s to give me a quick summary of the project to extend an invitation for your participation and this is what they shared with me.
Because the story of computing is the story of humanity. Computing is a story of ambition, passion, invention, creativity, vision, avarice, and serendipity, powered by a refusal to accept the limits of our bodies and our minds. From the abacus to the iPad, from Gutenberg to Google, from Enigma to GPS, we have created computers to count the uncountable, remember beyond our own experiences, and see the invisible as well as the unforeseeable. In just one or two generations – an imperceptible time in the timeless sweep of the universe – we have created a technology that has the power to extend us, to transform us, to define us, perhaps even to destroy us.
As a part of this project Grady has created a YouTube channel
and he would love to have you share the story of your human experience with computing. Computing: The Human Experience will have a video booth for you to record your 2-3 minute story. And we will post many of them on Computing's YouTube channel.
Some ideas to get you started:
How has computing changed who you are?
What is your first memory or experience of computing?
What are your hopes for your children in this digital world we live in?
Come be a part of telling the world that computing is more than machines and software - it is about people!