Whether you’ve already taken a spin with IBM, or you’ve been sitting it out waiting for a better partner, take the next step in deepening your understanding of what Integrated Service Management means for a smarter business infrastructure. . . deep in the heart of Texas!
At these events, you will hear how integrated service management from IBM is the way to optimize your infrastructure and manage complexity and risk. It's the way to deliver new, innovative services and dramatically change the economics of service delivery. It's the way to build a smarter planet.
Ready? Here we go . . .
Step One: Register for Houston or Austin or both of these complimentary one-day events.
Step Two: Implement service management solutions and apply best practices suited to enable IT, Line of Business, and C-level roles deliver quality services, manage risk and compliance, optimize business investments and accelerate business growth. Steve Mills can explain how in more detail.
Here’s a brief sample of what you’ll learn about at Pulse Comes to You in Houston and Austin:
Want to learn more before the event? Check out client sessions from Pulse at pulse.vportal.net including:
You might have heard the news today that the Austin City Limits Festival, one of the crown jewels of my hometown’s economy, announced the schedule for the three day September music festival. From Rock & Roll Hall of Famer Stevie Wonder to newer favorites Coldplay and Arcade Fire, ACL 2011 will offer the best of the best.
And if the best roadshows always include a gig in Austin, then Pulse Comes to You is no exception. This year, Pulse makes a stop in the Live Music Capital of the World, which has also earned the moniker Silicon Hills for a concentration of diverse technology innovation and the beauty of the Central Texas Hill Country.
Leading the lineup at Pulse Comes to You in Austin is a keynote on Integrated Service Management for a Smarter Planet, followed by four tracks of break out sessions including Managing the Virtual World, Compliance – Protecting the Organization, Optimizing Your IT Investment, and Managing Your Assets. The all day June 9 event at the Westin Domain starts at 8:30 am, includes lunch at noon, and wraps up with a networking reception at 4:00 pm. Register for this free event today.
Sorry there won’t be any Pulse Palooza at PCTY Austin, but they don’t call Austin the Live Music Capital of the World for nothing. Go to the Austin Chronicle and see what’s happening in A-Town after hours!
Not that any of you are going to be tempted to hop up on stage during a PCTY Austin session, snatch the mike from the speaker, and insult them while praising another speaker. . . but if you were, well, we don’t cotton to that around here. Just saying.
Yep, right on the heels of the most fantastic event in the world (This IS the Pulse blog, ok? We do play favorites here. ) comes SXSW where seemingly millions of young, bright twenty-something techies show the world what the future will look like. And I don't mean the future of 20 years where Watson will be in everyone's hospital, library, or favorite consumer brand headquarters. I'm talking about the next 3-9 months. Did you know that you couldn't even "Like" something on Facebook until last April? And how many of you checked in anywhere at Foursquare or Gowalla until June, maybe July 2010?
Anyway, I'm going to make my prediction about which whippersnapper entrepreneur will be crowned prom king or queen of SXSW and it's GroupMe co-founder Jared Hecht. Your first question is no doubt, "Pulse blogger, do you have a crystal ball?" And my answer would be, "No, I have a bug I clearly caught at SXSW yesterday that confined me to my bed today." This is why I have time to blog. I will now share the secret to becoming the darling of SXSW 2011:
Everyone knows that all you have to do to get elected most popular is give away stuff everyone wants. In some circles you might call that earmarking. GroupMe calls it grilled cheese. Here's how it worked: GroupMe set up a mobile kitchen right outside the Austin Convention Center and gave away free grilled cheese sandwiches and soda to those who sported the GroupMe logo which consists of a pound sign + smiley face.
Here's the part where I quote CNN because I am too lazy (and queasy) to describe this social media toddler rising star in my own words:
"GroupMe, which lets users create “private social networks” with their friends over text messages" and "It’s the rage of SXSWi this year, which is saying something considering this place helped launch Twitter and Foursquare. Here’s the gist: Phones can send a single text message to several people, but you can’t “reply all” to those messages as you could on e-mail, Hecht said. Hence, GroupMe – and competitors like Beluga, kik and Fast Society – lets users create “groups” of friends and co-workers who they can chat with over text. Send a message to the group and all of its members get the text, either in the app, where it uses a phone's data plan, or as a standard SMS.
" Get the whole CNN story.
And now you're wondering if I am sick because I indulged in the free sandwich. I did not. It's not that I am above accepting a free meal. But I live with two very small aliens who refuse to eat food unless it is made of cheese: cheese pizza, macaroni and cheese, grilled cheese . . . My palate has matured moved on from grilled cheese so I passed, went inside and paid $14 for a shaved turkey sandwich. So no, I am not featuring GroupMe in the Pulse blog because I am "drinking the koolaid" (which will now be referred to here as "eating the grilled cheese"). But I can totally see the value in GroupMe since I can barely text the one person who shares responsibility for my aliens to pick up a quart of milk without misspelling 80% of the words.
Let's check back next year to see how many of you are "eating the grilled cheese."
We already know that theIBM Pulse Conference in Las Vegas highlights how IBM's expertise in analytics, systems management, sensors and security helps to bridge the physical and digital worlds and create new Smarter Planet infrastructures that are interconnected, instrumented, and intelligent. Technologies are being used to make grids, infrastructures, facilities and products more intelligent to save money, improve operations, manage risk, and better manage the use of natural resources. See the press kit that covers some of this material.
After the second and final Pulse general session today, I had a chance to grab a one-on-one interview with Scott Hebner, Vice President of Tivoli Marketing. I asked him a simple question that others have asked me while at the conference. Basically, the question went like this..."Wow, we learned so much in the general sessions the last two days. What are the key bullet points that summarize what I should take away from the Pulse general sessions?"
Here was his elevator summary response, based on my chicken scratch notes:
The IBM Smarter Computing strategy focuses on these three things:
1. Achieve business impact with visibility, control, and automation and the investment in technology to optimize smarter management infrastructures 2. Change economics of Information Technology with such things as Cloud computing, workload optimized systems like Watson, and data federation 3. Continue to enable innovation now and into the next century
Strategy without execution is hallucination--"Dr. Danny Sabbah"
IBM applies the strategy to client implementation with three key concepts:
1. Apply smarter technology to industry verticals such as banking, utilities, transportation, health care, education, government, retail 2. Optimize systems and software to domains, enabling customizable solutions by industry 3. Ensure these industry environments are secure by intentional design and meet regulatory or compliance needs
IBM will help clients optimize business outcomes by:
Integrating capabilities into open platforms that will enhance integration and consumability
Enabling a variety of delivery models such as cloud computing and integrated appliances
Infusing best practices and standards into this approach, with a special emphasis on industry-specific learnings and needs
IBM provides a demonstration of how customers can make turn all this talk into a reality at the Pulse general session:
The Pulse demo focuses on an airport's need to act quickly during a snowstorm
The solution is to provision an existing IT infrastructure using the cloud.
Software manages power consumption and dynamically responds to the problem and re-allocates services.
Analytics help assess what caused problems and determine what to change.
Embedded below you'll find Part 1 of the General Session Day 2. Here are the links for the Pulse 2011 general sessions and other video activities if you'd like to explore more live activity at the conference:
Yesterday, we kicked off the beginning activities of the IBM Pulse Conference, with the IBM Tivoli Business Partner Summit. We also began streaming live interviews directly from Pulse on the IBM Software Livestream channel. See some of the interviews below.
And note that we'll be livestreaming the Pulse keynote general starting around 8 am Pacific Time today. This session includes our keynote speaker, Dean Kamen!
I heard that the folks presenting a Cloud demo at Pulse are running a contest to giveaway an iPad after the Pulse General Session on Tuesday. They would like Pulse attendees to try out the Cloud demo. However, you don't even have to take part in the demo to be eligible. Just bring a business card and drop it in their box near the demo. Here are the deets:
Play a part in the demo "Witness Cloud and Integrated Service Management IN ACTION." Then answer a few simple questions and you could walk away with an iPad!!!
If you are interested in Cloud, you also might add Session #2084 "Integrated Service Management Cloud Simulator Overview" to your agenda. Use the PulseSmartSite to add #2084 to your agenda.
Terms and Conditions
No purchase necessary
Drop your business card off at the Main Tent area if you don't wish to participate in the demo and still be eligible to win
Offer not available to government employees, employees of IBM and its affiliates, and their families, and other ineligible under applicable law.
Offer void where prohibited. IBM reserves the right to withdraw this offer at any time.
Federal, state, and local taxes are the sole responsibility of the recipient.
By the way, like my new digs? I think I'm gonna like it here, so here's a big ole SHOUT OUT to my good friend Tiffany Winman for her work with Alison Olssen on building my shiny new bloggy home :)
Hmm…what could be better than being at IBM Pulse 2011?Being an IBM customer at Pulse, that’s what!
Want to know why it’s smart to be an IBM customer? Well keep
reading and you’ll discover just a few of the ways IBM is saying THANK YOU to
our immensely valued, extraordinary customers at Pulse 2011.
Pulse VIP Speaker lounge:If you are one of the hundreds of speakers at the event make sure to visit the Speaker Lounge dedicated to our VIPs. After all of the walking you will have done, I
bet you would be interested in plopping down in one of our comfy chairs
dedicated for back and foot massages.All
IBM client speakers are entitled to be pampered by our massage chairs in the
Speaker lounge along with other complimentary amenities. While you’re there, indulge
in some refreshments or just kick back and use your laptop. Trust me, it will
be nice to relax and revitalize from the busy Vegas nightlife and morning sessions
so make sure you take advantage of this opportunity.The VIP Speaker Lounge is in the Conference
center, level 3, room 308 and is open from 10am –6pm, Monday – Wednesday.
Client Hospitality Lounge in the Pulse Expo: Two
words: MARTINI BAR! Save your red tickets for another night (hint: red tickets
are redeemable for beer and wine).Sunday night our IBM client references are welcome to hang out in the
Client Hospitality Lounge and sip on a martini or two, so don’t cash in those
precious red tickets and come...uh…”network” in the lounge.
If martinis are not your thing then we have something even cooler
for you on Monday afternoon, come in the lounge and treat yourself to some ice
cream bars and sodas …no excuses people, you will walk off all of the calories
The lounge will also be stocked up with refreshments Tuesday so there will
surely be something to get your taste buds excited.
If you are an IBM customer who
isn’t a reference yet don’t fret, come fill out a quick form in the lounge and
you will be all set to partake in the goodies. Not only will you be eligible for
the martinis and ice cream, you will also get a cash voucher to spend in the
IBM logo store, just for answering a few questions.The Client Hospitality Lounge is open during
ALL Pulse Expo hours, so I hope to see you there!
IBM Client Connections: Ever wonder how other companies
are using IBM offerings to achieve incredible business results?Why not ask one in person? Take advantage of
the IBM Client Connections program by selecting a solution that interests you
and then picking from a list of our lighthouse clients. An IBMer will arrange a
30 minute session for you and that client during the Pulse Conference and you
can brainstorm, get advice and problem solve, or just hangout and network.
Videos/Case Studies/Press:Get your company’s success story out to
the public on IBM’s dollar.Show others
how your company is innovative or smarter using IBM solutions by signing up to
participate in a video filmed at Pulse, a case study or even by talking to
press or analyst.Videos will be
promoted on YouTube, iTunes, IBM sites, Twitter, and many other outlets giving
you free publicity without any effort on your part, and what can be better than
that? Oh yeah, all of that plus a complimentary cash voucher to be used in the
Case Study writer will be on site to interview you in person, saving you the time
and frustration of having to do it after the event. Case studies are yet another excellent way for
you to get your IBM Tivoli success story to the public, as well as another easy
way for you to get more cash for the IBM logo store!
time to meet for an interview?If you
are a speaker at Pulse you have the option of letting us use your recorded
session to create your case study, and you will still get the cash for the logo
store, it has never been so easy.Once
our writer has drafted your case study you will have the chance to review and
approve before it is published.
all of the press and analysts that are attending Pulse there are many
opportunities to speak to someone and if you’re interested we can make sure you
are contacted directly for the opportunity.
Don’t be shy, be proud to be an IBM customer and reap the
benefits of your VIP status!
Want more information on how to participate in any of these
activities? Add a comment below with your question and we’ll hook you up with
The Pulse Blog welcomes guest blogger, Rob Bloom, IBM Maximo Asset Management Marketing Manager, who gives an overview of the Enterprise Asset Management track kickoff.
The Enterprise Asset Management track kickoff is always a key event for EAM-focused Pulse attendees. Whether it’s smarter assets, sustainable building operations, aging infrastructure, aging workforce, reporting and analytics, mobility, or operational software consolidation, Maximo is the solution of choice. And, you will hear directly from Bill Sawyer, Vice President, Tivoli Maximo Operations who will kick things off.
Next, Bill Cheng, Vice President, Maximo Asset Management Solutions, will moderate a Maximo Innovation Customer Panel featuring several long standing clients from a multitude of industries. The panel is followed by Kristian Steenstrup, Vice President and Gartner Fellow who will discuss how intelligent assets lead to an intelligent EAM strategy, requiring better data acquisition, improved coordination, and timely reaction to intelligence.
The event concludes with the annual IBM Maximo Maintenance Best Practice Awards, recognizing organizations that have delivered exceptional innovation, ROI, return on assets (ROA), user empowerment and best practices through their use of IBM Maximo Asset Management. This is always an exciting part of the kickoff, check here for highlights on last year's winners.
You will walk away with:
An overview of the EAM curriculum at Pulse 2011, plus a chance to hear firsthand about the IBM’s Asset Management strategy and roadmap from key IBM executives
Learn about the customer experience through the Maximo Innovation Customer Panel and the annual Maintenance Best Practice Awards.
Thought leadership from one the industry's most respected research analysts
You are cordially invited to participate in the IBM Service Management Simulator Workshop (Cloud version) at Pulse on Sunday, February 27th from 12-3pm. The workshop is a hands-on simulation game which focuses on the challenges and business value of implementing Service Management best practices in the context of a realistic and exhilarating scenario. During the workshop, you'll use gaming dynamics to mirror the real-world interaction between IT and the business, from both a strategic and operational perspective. By attending the workshop, you will achieve an accelerated and breakthrough understanding of ITSM and ITIL best practices, a reinforcement of key concepts and information you can take back to your company to assess how ITIL best practices can contribute to your organization, and a better understanding of how the effectiveness of IT processes impacts the business.
Business Partners are invited to join IBM in Las Vegas, Nevada February 27 - March 2, 2011, for Pulse 2011. There are activities throughout the event that are geared to help Business Partners "Be Bold. Be Tivoli." in 2011.
If you are waiting for further details on the Pulse agenda before you register, then wait no more! Check out the Pulse Sample Agenda Builder where you will discover hundreds of sessions you just can't afford to miss for optimizing your organization's software, systems and services. You do not need to be registered for Pulse to navigate the Sample Agenda Builder and create your own personalized conference schedule. Get started now!
Note: You must register to attend any Pulse sessions.
A sample agenda does not reserve a session at Pulse.
Pulse Networking Begins Today
So now you've decided that you are going to Pulse. One of the top reasons you made the decision to attend Pulse is to take full advantage all the rich networking opportunities with the 6000-plus IBM experts, partners and clients in attendance. No need to wait until you arrive at the MGM in late February to start networking with other attendees. After you register for Pulse and receive your confirmation details, visit the Pulse SmartSite where all the excitement has already begun. Maximize your Pulse investment by getting a jump start and get to know everyone weeks before we cut the ribbon and open the expo on Sunday February 27.
The Pulse SmartSite is accessible today at www.pulsesmartsite.com and HTML5 smart phone browsers including Android, iPhone, Windows Mobile, and Blackberry Storm2, and of course onsite at event kiosks throughout the MGM Grand.
Feeling shy? Here's an icebreaker to start the conversation:
Introducing Dean Kamen, who will deliver the Guest Keynote at Pulse 2011, "The Future Belongs to Inventors"
As an inventor and physicist, Dean Kamen has dedicated his life to developing technologies that help people lead better lives. As an inventor, he holds more than 440 U.S. and foreign patents, many of them for innovative medical devices that have expanded the frontiers of health care worldwide. The array of products and technologies invented and developed by Mr. Kamen and the engineering team at DEKA is extremely broad. Two notable breakthrough medical devices invented and developed by DEKA are the HomeChoice™ portable dialysis machine, marketed by Baxter Healthcare, and the iBOT™ Mobility System, a sophisticated mobility aid developed for Johnson & Johnson. With the Segway™ Human Transporter, Mr. Kamen aspired to improve upon the most basic form of transportation, walking, by allowing people to go farther, move more quickly, and carry more without separating them from their everyday walking environment.
Among Mr. Kamen’s proudest accomplishments is founding FIRST (For Inspiration and Recognition of Science and Technology), an organization dedicated to motivating the next generation to understand, use and enjoy science and technology. In 2009, its flagship program, the FIRST Robotics Competition, will reach more than 42,000 high-school students on close to 1,700 teams in 40 regional competitions, seven district competitions, and one national championship. The FIRST Robotics Competition teams professionals and young people to solve an engineering design problem in an intense and competitive way.
One of the most anticipated aspects of the #Pulse conference each year is the announcement of the Tivoli Business Partner award winners. These awards highlight innovation, commitment and achievement by our Business Partners across the globe.
Tivoli is again pleased to invite Business Partners to submit nominations for the 2011 Tivoli Business Partner Awards. Award winners will be announced Sunday, February 27, during the Business Partner Summit, unless otherwise noted.
This year, nominations may be submitted in the following award categories.
ISM Summit Cup
This award recognizes the outstanding performance and value-add provided by a Business Partner selling Tivoli software. The Business Partner exemplifies commitment to Tivoli and has demonstrated extraordinary achievement. The Business Partner continuously strives to reach a new pinnacle of success when selling Tivoli Software by leading with ground-breaking solutions which are positioned to be drivers in tomorrow's new markets at an ingenuity level that stands out above their peers.
To qualify for the ISM Summit Cup award, the Business Partner company must meet at least four (4) of the following criteria:
SVP authorized in at least 2 Tivoli product groups
Hold at least one Accreditation
Provided a beta reference in the past 2 years
Have sold in 3 or more Tivoli pillars in the past four quarters
Have executed a successful co-marketing campaign in the past 4 quarters that resulted in new leads in GPP
Have been or are a Pulse sponsor in 2009, 2010 or 2011
Nominations must include at least two customer references.
Best of Show Award
This award recognizes a visionary Business Partner who is leading the charge to manage the world’s infrastructure with IBM Tivoli capabilities and solutions in innovative, leading-edge, exciting ways. This ground-breaking solution should be showcased at Pulse in the Expo and will encompass solving the problems of today’s IT market using creative methods, becoming a driver in tomorrow’s new markets, fostering new innovation and cutting edge solutions. Final evaluation takes place at the Pulse Expo in Las Vegas, Nevada. The solution must be demonstrated in the Pulse Expo and final evaluations take place at the Pulse Expo in Las Vegas, Nevada, on February 27, 2011.
Integrated Service Management Excellence Award
This award recognizes those IBM Business Partners who have adopted and leveraged the latest Service Management technology to demonstrate a unique and powerful solution that delivers the visibility, control and automation needed to industrialize business and IT operations. Particular consideration will be given to those solutions that utilize several IBM Tivoli software products at the heart of their solution. The solution must deliver smarter services, and manage a dynamic infrastructure that enables improved service, cost reduction and impermeable security management of the customer IT infrastructure through a cohesive set of IT services across the entire organization. The solution must already have been deployed to at least one customer location that can be referenced.
IBM Business Partners may nominate themselves for this award category or may be nominated by a customer or an IBM sales representative. There will be one winner and two finalists.
Business Partner Innovation Award
Innovate today for a smarter tomorrow. This award recognizes a visionary Business Partner who is leading the charge to manage the world’s infrastructure with IBM Tivoli capabilities and solutions in innovative, leading-edge, exciting ways. This solution encompasses solving the problems of today’s IT market using creative methods, becoming a driver in tomorrow’s new markets, fostering new innovation and cutting edge solutions.
Nominations will be open through February 4, 2011. Business Partners can nominate their solutions by completing and submitting this form. Don’t miss out on the opportunity of having your solution considered for one of these awards. Submit your nomination today.
The Pulse Blog welcomes guest blogger, Beverly Lowry to share Sandy Carter's personal invitation to IBM Business Partners to Pulse.
While 2010 is coming to a close, extensive planning is in the works for Pulse 2011 to ensure it is a unparalleled experience for our Business Partners. The Business Partner Summit, Business Partner Cafe, Solution Expo, networking opportunities, and one-on-one meetings will all focus on helping Business Partners refine their strategy to design and deliver outstanding business services to their customers.
The exclusive Business Partner Summit will be held in conjunction with Pulse on Sunday, February 27. 92% of Business Partners surveyed at the 2010 Summit said it was a valuable use of their time. This year's Summit will include executive insights to Tivoli’s strategy and direction, along with many sessions designed to help you maximize performance and solidify how you and IBM can go to market together to drive business results. You will hear from industry, solution, sales, and marketing experts who will provide critical business information to help you identify where you can grow your business in 2011. Then the session-packed Pulse conference will provide the foundation of product and solution knowledge to jump-start that growth!
View this video from Sandy Carter, vice president, IBM Software Business Partners and Midmarket, as she extends a personal invitation to Pulse 2011 and the Business Partner Summit on Sunday, February 27. Then register to join us at Pulse!